Air India Customer Care Number1860 233 1407
Air India Customer Care Number
1860 233 1407
Service Rating:
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All India Number(s):
1860 233 1407
All Inquiries
0124-2641407
For support/Queries
020-26231407
For support/Queries
011- 2462 4074
Online Booking Helpdesk
011-2466 7473
Online Booking/Refund Mon-Sat , 9:30-5:30
011-2466 7474
Online Booking/Refund Mon-Sat , 9:30-5:30
022-2831 8404
Ground Handling
022-2615 6090
Operation Query-Mumbai Airport
011-24624075
Online Booking Helpdesk
91541 95505
Whatsapp No. for support
Email(s):
Lostproperty@airindia.in
COVID-19 (Flight Updates)
* Check flights scheduling as per DGCA Guidelines
Important Links
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Notice :Due to the Covid -19 pandemic, booking facility or feature may or may not be available till further notice.
Ticket Cancellation and Change
- Once you make your reservation online you can make use of the "My Booking" section to cancel your reservation
- You may contact the call centre or nearest Air India booking office
- Email: ecommerce [at] airindia [dot] in
- Tickets will be refunded by the ticket issuing office only
- Charges are included in the charges displayed to you in the rebooking/cancellation
Online Bookings Helpdesk - (Monday to Saturday, 09:30 hrs. - 17:30 hrs. IST)
- Landline Number : 011-24667473
- Landline Number : 011-24667474
- E mail ID : ecommerce [at] airindia [dot] in
- E mail ID for bookings on Mobile : mobilebookings [at] airindia [dot] in
India and SAARC Countries
- Eastern Region : connecter [at] airindia [dot] in connecteri [at] airindia [dot] in (For International queries)
- Northern Region : connectnr [at] airindia [dot] in connectnri [at] airindia [dot] in (For International queries)
- Southern Region : connectsr [at] airindia [dot] in connectsri [at] airindia [dot] in (For International queries)
- Western Region : connectwr [at] airindia [dot] in connectwri [at] airindia [dot] in (For International queries)
- Headquarters : connectd [at] airindia [dot] in
Air India contact numbers for callers outside India
| Country | Contact Number |
|---|---|
| USA & Canada | 1888 634 1407 |
| UK | +44 800-0489254 |
| Australia | +613 701 98270 |
| France | +331 874 06644 |
| Germany | +49 6925511337 |
| Singapore | +65 800-1014016 |
Email Addresses for FFP members
- General Queries : flyingreturn [dot] base [at] airindia [dot] in
- Missing Miles / Retro Credit on AI: airindia [dot] retros [at] airindia [dot] in
- Missing Miles / Retro credit on Star Partners: star [dot] retros [at] airindia [dot] in
- Silver Edge Members : silver [dot] edge [at] airindia [dot] in
- Golden Edge Members : golden [dot] edge [at] airindia [dot] in
- The Maharajah Club Members : maharajah [dot] club [at] airindia [dot] in
Ground Handling Contacts
Dy.General Manager - Technical
Handling Contracts & Agreements
Ground Handling HQ, Air India
Chhatrapati Shivaji International Airport-II,
Mumbai - 400 099.
Phone : 022-2831 8404 / 2831 8469 / 2682 9548
Fax : 022-26829629
Contact for any Operational Query
| Location | Address |
|---|---|
| Mumbai Airport | General Manager (O) - Ground Handling - WR |
General Manager - Ground Handling (Terminal)CSIA-II, Sahar, Mumbai | |
| Chennai Airport | General Manager - Ground Handling - SRAir India Unity Complex, Chennai - 43, |
| Kolkata Airport | General Manager (O) - Ground Handling - ERNSCBI Airport, Kolkata (W.B) |
| Kochi Airport | Station Manager - COKAirlines House, |
| Ahmedabad Airport | Station Manager - AhmedabadSVP International Airport, |
| Goa Airport | Station Manager - GoaGround Handling SBU |
Nodal Officer:
Mrs. Renu Golan Sr. AGM (Traffic Servics-Comml), Air India
E-mail address : renugolan [dot] sharma [at] airindia [dot] in, connectd [at] airindia [dot] in
Appellate Authority:
Mr. Rishikant Singh Dy. General Manager (Commercial-Traffic Services), Air India
E-mail address: tshq [at] airindia [dot] in
Lost /Found Baggage
Contact
1860 233 1407 (Baggage Enquiry)
Quick Link
Australia
Toll Free No. - 1800-452-308
Email-:baggageservices [at] dnata [dot] com
For callers from all foreign locations (International Chargeable Calls)
For callers from any location other than India.
Phone No:
- 0124-2641407
- 020-26231407
Airport /Booking Contact Details
| Location | Contact No. | Fax | Address | |
|---|---|---|---|---|
| Agartala | 0381-2342226 0381-2341902 | ammixa [at] airindia [dot] in apm [dot] ixa [at] airindia [dot] in | Not Provided | Maharaja Bir Bikram Airport, Agartala -799009 Tripura, India. |
| Agatti | Booking office : 04894-242568 Airport : 04894-242717 | ammagx [at] gmail [dot] com | Not Provided | Station Manager Air India Ltd. Agatti. |
| Agra | 0562-2400487 0562-2400497 | agr [dot] apm [at] airindia [dot] in agr [dot] sm [at] airindia [dot] in | Not Provided | Airport Air India Limited, Civil Air Terminal, Kheria Airport, Agra-282001. |
| Ahmedabad | 079-25505198 079-25505199 | AMD [dot] Counter [at] airindia [dot] in AMD [dot] Reservations [at] airindia [dot] in | 079-25505236 | Air India Limited, Airlines House, Lal Darwaja, Ahmedabad - 380001. Office Hours: 10:00 Hrs To 17:15 Hrs Mon-Sat (Except Sun & Public Holidays). |
| Ahmedabad | Enquiry: 079-22869233/ 079-22869244/ 079-22869540 Baggage Services: 079-22865211/ 079-22869267 | APM [dot] AMD [at] airindia [dot] in AMD [dot] Traffic [at] airindia [dot] in | Not Provided | Airport, Sardar Vallabhbhai Patel, International |
| Ahmedabad | 079-29700432 079-29700465 | amd [dot] cargomgr [at] airindia [dot] in | Not Provided | Cargo Manager Sales & Operations |
| Ahmedabad | 079-29700432 | amd [dot] cgo [at] airindia [dot] in | Not Provided | International Cargo, Air Cargo Complex, Old Airport, Via Meghaninagar, Ahmedabad-380016. Business Hours: Mon-Sat, 1000 - 1900 Hrs Operations 24x7 Except Sundays. |
| Ahmedabad | 079-22858286 8141972915 | amd [dot] cgo [at] airindia [dot] in | Not Provided | Domestic Cargo, 1st Floor, Cargo Service Centre, Terminal - 3, SVPI Airport, Ahmedabad - 380004. Business Hours: All Days 0600 - 2200 Hrs. |
| Aizawl | Airport 0389-2573355 | ammajl [at] airindia [dot] in | Not Provided | Lengpui, Airport, Aizawl. Mizoram, 796421. |
| Allahabad | Booking office : 0532-2581370 Airport : 0532-2581360 | ixd [dot] sm [at] airindia [dot] in | Not Provided | Civil Airport Terminal, Bamraull Airport, Allahabad (U.P) 211012. |
| Amritsar | 0183-2214062 | atq [dot] sm [at] airindia [dot] in iasmatq [at] yahoo [dot] co [dot] in | Not Provided | Station Manager, Sri Guru Ram Dass Ji International Airport, Amritsar. Working Hours; 0930-1700 (Mon-Sat). |
| Amritsar | 0183-2214062 | atq [dot] apm [at] airindia [dot] in | Not Provided | Airport Manager, Sri Guru Ram Dass Ji International Airport, Amritsar. Working Hours: 0930-1700 (Mon-Sat) |
| Amritsar | 0183-2214084 | atqreservations [at] gmail [dot] com | Not Provided | Ticketing And Facilitation Counter |
| Amritsar | 0183-2214093 | Atq [dot] bagsvcs [at] airindia [dot] in | Not Provided | Mishandled Baggage Unit |
| Amritsar | 0183-2214010/ 0183-2214029 | Airindia183 [at] gmail [dot] com | Not Provided | Flight handling back up office |
| Anand | 02692-241884 02692-241885 | Not Provided | 02692-241885 | Nagarpalika Bhavan,M.G. Road, Anand 388001. |
| Aurangabad | 0240 2485012 9823118549 | ixu [dot] sm [at] airindia [dot] in | Not Provided | Station Manager |
| 0240-2952221 (12:00 to 19:35hrs) | Not Provided | Not Provided | Reservation/ Enquiry | |
| 0240-2951221 | Not Provided | Not Provided | Back Office | |
| 9527607337 | Not Provided | Not Provided | Airport Manager | |
| 0240-2951121 (14:00 to 16:30 hrs) (18:00 to 19:00 hrs) | ixu [dot] apt [at] airindia [dot] in | Not Provided | Airport office: AirIndia Ltd Chikalthana Airport Chikalthana Aurangabad - 431007. | |
| Cargo Booking | ||||
| Bagdogra | 0353-2511509 Airport : 0353-2698022 | ammixb [at] airindia [dot] in | 0353-2511509 | Dr. B. R. Ambedkar, Market Complex, 2nd Floor, Hill Cart Road, P O Prodhan Nagar, Dist. Darjeeling, Silliguri - 734003. |
| Bengaluru | Booking Off.DOM 080-22978424 | ammblr [at] airindia [dot] in | Not Provided | K Block, Unity Buildings, J C Road, Bengaluru 560002. |
| Bengaluru (Airport) | Airport Manager: 9480825160 | apmblr [at] airindia [dot] in blrdm [at] airindia [dot] in | Not Provided | Apha III, 2nd. Floor, Bengaluru International Airport, Devanahalli, Bengaluru 560300. |
| Bengaluru (Airport) | Duty Manager : 080-66785161 Mini Booking Office : 080-66785168 | Not Provided | Not Provided | Terminal Building, Bangalore International Airport Limited, Devanahalli, Bengalaru 560300. |
| Bengaluru (Cargo) | 080-2297 8407/ 080-2297 8456 | k [dot] karthikeyan [at] airindia [dot] in | 080-2227 3300 | Cargo Sales Manager, Air India Limited, Air India Service Complex, HAL Airport Bengaluru 560017. |
| Bengaluru | 9480825154 9449873950 | blrcgomgr [at] airindia [dot] in | Not Provided | Manager Cargo Operations, Air India Limited BIAL, Devanahali, Bengaluru. |
| Bengaluru | 080-66783426 | K [dot] Kumar [at] aisats [dot] in s [dot] narayan [at] aisats [dot] in | Not Provided | Handling Agent: Mr.K.Kumar, Sr. Cargo Mgr. International - Exports, Mr.S.Narayan, Sr. Cargo Mgr. |
| Bengaluru | Not Provided | International - Imports & Domectic Opns. Ai-Sats, Kial Airport, Devanahalli, Bengaluru 560300. | ||
| Bengaluru | 080-66783417 9538100072 080-66783429 | Not Provided | 24X7 Contact Numbers Domestic DM, International Exports DM Internaional Imports DM. | |
| Bhavnagar | 0278-2207520/ 0278-2207521 | Not Provided | Not Provided | Airport Authority of India, Civil Aerodrome, New Airport Road, Ruva Road, Bhavnagar, Gujurat 364001. |
| Bhopal | 0755 -2778434 0755-2770480 | bhosm [at] airindia [dot] in iasmbho [at] yahoo [dot] co [dot] in | 0755-2778434 | TT Nagar, Bhadbhada Road, Bhopal 462001. |
| Bhopal (Airport) | Airport Manager 0755-2646789 0755-2646123 | apmbho [at] yahoo [dot] in | Not Provided | |
| Bhopal (Cargo) | 0755-2770636 | Not Provided | Not Provided | |
| Bhubaneswar | 0674-2530380 | ammbbi [at] airindia [dot] in airindiabbi [at] gmail [dot] com | Not Provided | VII-C/8 Rajpath, Unit-I, Bhubaneswar-751009. |
| Bhubaneswar (Airport) | 0674-2596216 | bbi [dot] apt [at] airindia [dot] in bbi [dot] cargo [at] airindia [dot] in | Not Provided | Biju Patnaik Airport, Bhubaneswar-751020. |
| Bhuj | Station Manager Mobile No: 9824211719 02832-244050/ 02832-244051 | bhuj [dot] sm [at] airindia [dot] in | 02832-244051 | Airport Booking Office, Civil Enclave Airport, Bhuj-Kutch 370001. |
| Chandigarh | Reservations 0172-2624941/ 0172-2624943 0172-2624636 Airport: 0172-2242201 Telecheck-in: 0172-2242201 | Not Provided | Telefax : 0172-2242201 | SCO 162-164, Sector 34A, Chandigarh. Working Hours: Mon-Sat 1000 hrs to 1700 hrs. Lunch Break 1300 hrs to 1345 hrs. |
| Chandigarh (For domestic flights) | Booking office : 0172-2624941/ 0172-2624943 | Not Provided | Not Provided | SCO 162-164, Sector 34A, Chandigarh 160022. |
| Chennai | Reservations : 044-22569877 | maaresvn [at] airindia [dot] in | 044-28555208 | Airlines House, Mennambakkam, Near Meenambakkam Metro Station, Chennai 600027. |
| Chennai (Domestic Airport) | Duty Mgr./Cust. Svc. Counter: 044 22562141 Baggage Cell: 044 22562423 | apmmaasectt [at] airindia [dot] in | 044-22562054 | New Domestic Terminal - T1, Tirusulam Chennai 600016. |
| Chennai (International Airport) | Duty Mgr.: 044 22566002 044 22566003 Baggage Cell: 044 22564301 | maa [dot] bagsvcs [at] airindia [dot] in | 044-22560266 | New International Terminal - T4, Tirusulam Chennai 600016. |
| Chennai (Cargo) | 044-22561328 044-22560058 044-22560059 | Riaz [dot] Mohammed [at] airindia [dot] in | 044-22560457 | Regional Cargo Manager SI, Air India Limited 2nd Floor, Meenambakkam, Old Airport Complex Chennai 600027. |
| 044-22560871 044-22561319 | maafhu [at] airindia [dot] in | 044-22561871 | Manager Cargo Operations, Air India Limited Cargo Flight Handling, Meenambakkam, Old Airport Complex, Chennai 600027. | |
| Coimbatore | 0422-2303933 0422-2399833 | ammcjb [at] airindia [dot] in | Not Provided | Air India Ltd. J.Buildings, No 41-A , Government Arts College Road, Coimbatore 641018. |
| Coimbatore (Airport) | 0422-2573396 0422-2574672 | cjb [dot] apt [at] airindia [dot] in | 0422-2574672 | Air India Ltd., Peelamedu. |
| Delhi | 011 24622220 011-24624503 011-24643612 011-24631337 | del [dot] reservationmanager [at] airindia [dot] in | 011-24695210 | Safdarjung Airport, Aurobindo Marg, New Delhi 110003. |
| Delhi (Airport) | Customer Services: 011-49631097 Domestic Ticketing 011-49637526 Int. Ticketing : 011-49637532 011-49637533 Baggage Unit Domestic : 011 49637541 8800197890 Baggage Unit International: 011 49637540 08800197871 08800197872 08800197842 | Not Provided | Not Provided | Terminal 3, Indira Gandhi, International Airport, New Delhi - 110037. |
| Delhi (Cargo) | 011-25654132 011-25654287 | del [dot] cargosales [at] airindia [dot] in | 011-25654296 | Regional Cargo Manager NI, Air India Limited GSD Complex, IGI Airport Terminal II New Delhi 110037. |
| Not Provided | cargotracer [at] airindia [dot] in dmcargofhu [at] airindia [dot] in | Not Provided | Manager Cargo Ops Intl, Delhi Cargo Service Centre Pvt Ltd, Cargo Terminal 2, Gate 6 IGI Airport, New Delhi 110037. | |
| Dharamsala | 01892-233396 | dhm [dot] sm [at] airindia [dot] in | Not Provided | Air India Limited, Kangra Airport, Gaggal 176209, Kangra, Himachal Pradesh. |
| Dibrugarh (Airport) | 0373-2382777 0373-2382525 | ammdib [at] airindia [dot] in | Not Provided | Dibrugarh Airport, Mohanbari, Dibrugarh-786012. Working Hours : 06:00-14:00 Hours. |
| Dimapur | Station Manager: 03862-242130 Airport Manager: 03862-242441 Resvns / Cargo: 03862-242177 | ammdmu [at] airndia [dot] in apmdmu [at] gmail [dot] com | 03862-242130 | Air India Ltd. Dimapur Airport, 3 ½ Mile Dimapur 797115, Nagaland. |
| DIU | Landline No: 02875-275300/ 02875-275330 Cell No: 9909931045/ 8698002523 | diu [dot] sm [at] airindia [dot] in | Not Provided | Diu Civil Airport, Nagoa Beach Road, DIU 362520. |
| Durgapur | 9830471114 | durgapur [dot] sm [at] airindia [dot] in | Not Provided | KaziNazrul Islam Airport, Block.Andal, Durgapur, 713363 West, Bengal. |
| Gaya | Station Manager: 0631-2210113 | ammgay [at] airindia [dot] in gay [dot] apt [at] airindia [dot] in | Not Provided | Civil Aerodrome, Gaya 823004. |
| Goa | 0832-2428282 | goi [dot] sm [at] airindia [dot] in | Not Provided | Dempo House, Ground Floor, D B Marg, Panaji. Goa 403001. |
| Goa (Airport) | 0832-2541115 0832-2542444 0832-2542447 | GOI [dot] APT [at] airindia [dot] in | 0832-2541115 | 1st Floor, International Departure Hall, Dabolim Airport, Goa 403801. |
| Goa (Cargo) | 0832-254-2448 | airindiacargogoaapt [at] gmail [dot] com | 0832-2541115 | Cargo Manager, Cargo Terminal, Dabolim Airport, Goa 403801. |
| Guwahati (For Domestic Flights) | Station Manager: 0361-2265492 Booking office: 0361-2264421/ 0361-2264425 | ammgau [at] airindia [dot] in | Not Provided | Dr. R P Road, Ganeshguri Dispur, Guwahati 781006. |
| Airport Manager: 0361-2840368 Airport Office: 0361-2840221 | gau [dot] apt [at] airindia [dot] in | 0361-2840368 | Lokpriya Gopinath, Bordoloi International Airport, Guwahati 781015. | |
| Gwalior | Booking office : 0751-2376872 Airport : 0751-2479587 0751-2479537 (Available on flight operation days & during flight timings) | sm [dot] airindia [dot] gwl [at] gmail [dot] com gwl [dot] sm [at] airindia [dot] in | 0751-4011311 | Tansen Marg, Padav Gwalior 474002. |
| Hyderabad | 040-23430312 040-23234747 09:30-18:05 Hrs | hyd [dot] reservationmanager [at] airindia [dot] in | Not Provided | 5-10-193 Haca Bhavan, Hill Fort Road, Saifabad Hyderabad - 500004. City Office: (Mon-Sat) 09:30-13:30 & 14:00-18:05 Hours. |
| Hyderabad (Airport) | Baggage Enquiries: 040-66605127 040-66603056 040-66605173 040-66603019 (Mon-Sat 10:00-17:00Hrs) | Not Provided | 040-66605163 | AO-26 Level-G, PTB, Rajiv Gandhi International Airport, Shamshabad - 501218. |
| Hyderabad (Cargo) | 040-23220650 | hyd [dot] cargosales [at] airindia [dot] in | 040-23430336 | Cargo Sales Manager, Air India Limited, Haca Bhavan, Hyderabad 500004. |
| Hyderabad (Manager Cargo Operations) | 040-24004014/ 040-24004015 | Nacilhyderabadcgodm [at] gmail [dot] com cargoops [dot] hyd [at] airindia [dot] in | 040-24004013 | Air Cargo Terminal, Shamshabad, Hyderabad - 501218. |
| Hyderabad (Handling Agent) | 040-66977112 | hyd [dot] domwhs [at] gmrgroup [dot] in | Not Provided | GMR Hyderabad, Air Cargo & Logistics Pvt Ltd. |
| Imphal | Booking office: 0385-2540999 Airport: 0385-2455074 | ammimf [at] airindia [dot] in | Not Provided | Mahatma Gandhi Avenue, Imphal 795001. |
| Indore | 0731-2431595 0731-2431596 | idr [dot] sm [at] airindia [dot] in | 0731-2531176 | Abhay Khel Prashal, Dr.R.S.Bhandari Marg, Indore - 452003. |
| Indore (Airport) | 0731-2620758 0731-2621782 | idr [dot] apt [at] airindia [dot] in | 0731-2620758 (Tele Fax) 0731-2620491 | DABH Airport, Indore. |
| Jabalpur | 0761-2628344 | Not Provided | Not Provided | Air India Reservation Office Rani Durgawati Paryatan Bhawan, Madhya Pradesh Tourism Development Building, Paryatan Tiraha, Behind Collectorate North Civil Lines, Jabalpur 482001 Madhya Pradesh. |
| Jabalpur (Airport) | 0761-6459333 | jlr [dot] sm [at] airindia [dot] in | Not Provided | Dumna Civil Airport, Khamaria PO & PS, Jabalpur 482005. |
| Jaipur | Domestic: 0141-2743500 International: 0141-2744840 Airport: 0141-2725197 0141-2725997 | smjai [at] airindia [dot] in apmjai [at] gmail [dot] com | 0141-5101015 | Nehru Place Complex, Tonk Road, Jaipur -302015. |
| Jammu | Booking office : 0191-2542735 Airport : 0191-2430449 | ixj [dot] sm [at] airindia [dot] in aiapmixj [at] yahoo [dot] co [dot] in | 0191-2542735 | Tourist Reception Centre, Vir Marg, Jammu 180001. |
| Jamnagar | 7043888896 | jga [dot] sm [at] airindia [dot] in | 0288-2552911 | Jamnagar Airport, Airport road, Civil Enclave Goardhanpur, Jamnagar 361003, Gujarat. |
| Jodhpur | Booking office : 0291-2510758 Airport : 0291-2512617 | jdh [dot] sm [at] airindia [dot] in | 0291-2514537 | 2, West Patel Nagar, Circuit House Road, Ratanada, Jodhpur 342001. |
| Kandla (Operated by Alliance Air) | 9879000592 | sm [dot] ixy [at] allianceair [dot] in | Not Provided | Kandla Airport, Post Anjar, Kutch, Gujarat 370110. |
| Khajuraho | Booking office : 07686-274035 Airport : 07686-274036 | hjr [dot] sm [at] airindia [dot] in | 07686-272587 | Temple Hotel, Airport, Khajuraho 471606. |
| Kochi (Booking Office) | Station Manager 0484-2350930 Reservation Manager 0484 - 2350936 | ammcok [at] airindia [dot] in | Not Provided | Air India Ltd. Airlines House, Durbar Hall Road Cochin 682016. |
| Kochi (Airport) | Airport Manager 0484–2610070 | cok [dot] apm [at] airindia [dot] in | Not Provided | Air India Ltd. Cochin, International Airport, Nedumbassery, Cochin 683111. |
| Kochi (International Terminal) | Duty Manager 0484-2611666 Traffic 0484-2610040 SHU/MBO 0484-2610050 Lost Luggage 0484-2610071 | cok [dot] dmint [at] airindia [dot] in cok [dot] traffic [at] airindia [dot] in cok [dot] shu [at] airindia [dot] in cok [dot] bagsvcs [at] airindia [dot] in | 0484-2610090 | Not Provided |
| Kochi (Domestic Terminal) | Duty Manager 0484-2610101 MBO 0484-2610041 SHU/MHB 0484-2610071 | cok [dot] dmdom [at] airindia [dot] in apmnacil [at] gmail [dot] com | Not Provided | Not Provided |
| Kochi (Cargo) | Domestic 0484-2610051 International 0484-2610140 | cokcgoic [at] gmail [dot] com cokcargo [at] airindia [dot] in | Not Provided | Not Provided |
| Kolkata | 033-22110730 033-22110810 | Not Provided | 033-22117875 | Airlines House, 39, C.R. Avenue, Kolkata 700012. |
| Kolkata (Airport) | Not Provided | mkakolkata [at] airindia [dot] in | Not Provided | Netaji Subhas Chandra Bose International Airport, Dum Dum Kolkata 700052. |
| Kolkata (Department) | 033-25118933 033-25118215 033-25118395 | Not Provided | 033-25118215 | Manager Kolkata Airport / Gm-Gh(O), Pa To Manager Kolkata Airport, Manager Comml. Administration Office Of Mka (C-Admin). |
| Kolkata (Department) | 033-25118634 033-25691137 033-25118656 | Not Provided | Not Provided | Co-ordination Cell |
| Kolkata (Department) | 033-25118691 033-25118685 033-25118564 033-25691093 033-25119888 033-25691089 033-25119982 | Not Provided | 033-25118846 | Terminal Manager, International Checkin - Duty Officer (G Island): Domestic Checkin: Duty Officer (E Island): Special Handling Unit: Departure Working Room (429). |
| Kolkata (Department) | 033-25691134 033-25118636 | Not Provided | 033-25118846 | Departure Working Room (430): DDR Cell Non-Schedule Unit, Reservation Ticketing. |
| Kolkata (Department) | 033-25691130 033-25691131 033-25118254 | Not Provided | Not Provided | Baggage Cell |
| Kolkata (Regional Cargo Manager Office) | 033-25119392 | rcmer [at] airindia [dot] in | Not Provided | Regional Cargo Manager Office Working Hours: Monday to Friday-0900-1730HRS (Closed on Saturday/Sunday and Public Holidays). |
| Kolkata (Cargo Sales-ER) | cargomgr [dot] ccu [at] airindia [dot] in | Not Provided | Cargo Sales Manager | |
| 9433006062 | lms [dot] ccu [at] airindia [dot] in | Not Provided | Domestic Query | |
| 033-25118828 | ccucgomktg [at] airindia [dot] in | Not Provided | International Query | |
| 9433006062 | Not Provided | Cargo Admin/Lms Queries | ||
| Kolkata (Cargo Operations-Domestic Aiatsl) | 9433030991 | cfhu [dot] ccu [at] airindia [dot] in ai [dot] intcargo [at] gmail [dot] com | Not Provided | Duty Manager 24X7 |
| Kolkata (Cargo-Operations (International) Aiatsl) | Not Provided | Not Provided | International Working Room | |
| Kozhikode (Booking Office) | 0495 2760715 0495-2771974 | ccjai [dot] sales [at] airindia [dot] in | Not Provided | Eroth Centre, 5/2521, Bank Road, Calicut 673001, Kerala. |
| Kozhikode (Airport) | Enquiry 0483-2710100/ 0483-2710189 Mishandled baggage 0483-2715005 Cargo 0483-2717710 | apmccj [at] airindia [dot] in ccj [dot] apt [at] airindia [dot] in ccjcargo [at] airindia [dot] in | Not Provided | Karipur International Airport Calicut Airport PO Kondotty, Malappuram Dist 673647, Kerala. |
| Kozhikode (Handling Agent) | 483-2714000 | ccj [dot] gh [at] airindia [dot] in | Not Provided | Air India Airport Services Ltd |
| Leh | Booking office : 01982-252076 Airport : 01982-252255 | ixl [dot] sm [at] airindia [dot] in | 01982-2252155 | Fort Road, Leh, 194101 |
| Lilabari | Airport : 03752-234481 | ammixi [at] airindia [dot] in | Not Provided | Lilabari Airport, North Lakhimpur, Assam 787051. |
| Lucknow | Station Manager : 0522-4026292 0522-2620927 Counter : 0522-2624618 Booking office : 0522-2620927 Airport : 0522-2436132 | iasmlko [at] yahoo [dot] co [dot] in | 0522-2626623 | 9, Rani Laxmibai Marg, Near Gemini Hotel, Hazratganj, Lucknow. |
| Lucknow (Airport) | 0522-2436327 Commercial : 0522-2436132 Airport Manager : 0522-2436975 Engineer : 0522-2436291 | Not Provided | 0522-2435401 | Amousi International, Airport, C.C.S. Airport, Lucknow - 226009. |
| Madurai | Ticketing & Resvn: 0452 2690122 Flight Info./ Enquiry: 0452-2690333/ 0452-2690133 Working Hours: Reservations: 09:30 - 17:30 hrs | ammixm [at] airindia [dot] in | 0452-2690133 | Madurai Airport. Perungudi, Madurai-625022. |
| Mangalore | For Reservations 0824 2220450 For General Enquiry 0824 2220451, 0824-2254253/ 0824-2254254/ 0824-2254254 | ammixe [at] airindia [dot] in | Not Provided | Air India, Mangaluru International Airport, Kenjar, Mangaluru 574142. Karnataka Station Manager. |
| Mumbai | 022-22796666 | Not Provided | 022-22021096 | Air India Building, 1st Floor, Nariman Point, Mumbai 400021. |
| Mumbai (Airport-T2) | Duty Manager: International: 022-66858082/ 022-66858083 Terminal Manager Domestic: 022-66858273 | Bom [dot] DutyManager [at] airindia [dot] in Bom [dot] Traffic [at] airindia [dot] in | Not Provided | Chatrapati Shivaji, International Airport, NIPTC Sahar, Mumbai 400099. |
| Mumbai (Cargo) | 022-28318223 | Not Provided | 022-2682 9599 | Cargo Sales Manager-WI, Air India Ltd. 1st Floor, Triangular Plot, Opp. Sahar Police Station, Sahar, Andheri (E), Mumbai 400099. |
| Mumbai (Cargo) | 022-28318223 022-28318214 022-28318213 022-28318226 022-28318219 022-28318227 | CG [dot] Sawant [at] airindia [dot] in Lalita [dot] Kundal [at] airindia [dot] in J [dot] Damania [at] airindia [dot] in Manasi [dot] thatte [at] airindia [dot] in AM [dot] Daund [at] airindia [dot] in UO [dot] Nair [at] airindia [dot] in | Not Provided | Cargo Sales & Mktg International -WR. |
| Mumbai (Cargo) | 022-28318192 022-28318193 022-28318194 022-28318195 022-28318198 022-28318199 | Bom [dot] cgoimpcell [at] airindia [dot] in | Not Provided | Cargo Operations: International Import Cell |
| Mumbai (Cargo) | 022-28318168 | Bom [dot] cgotracer [at] airindia [dot] in | Not Provided | International Tracer Unit |
| Mumbai (Cargo) | 022-28318210 022-28318231 | Rebecca [dot] Birwadkar [at] airindia [dot] in bomcgomktg [at] gmail [dot] com | Not Provided | Cargo Sales & Mktg. Domestic -WR |
| Mumbai (Cargo) | 022-26168080/ 022-26168082 | Bomcgomgr [dot] dom [at] airindia [dot] in | Not Provided | Cargo Operations-Domestic, Cargo Warehouse, NTB, Vile Parle, Mumbai 400099. |
| Mumbai (Cargo) | 022-26168295/ 022-26168293- APD 022-26168292 - DM | Apd [dot] Bomcgo [at] airindia [dot] in Dm [dot] Bomcgo [at] airindia [dot] in | Not Provided | Customer Services Domestic Cargo-Ops. |
| Nagpur | 0712-2525841 0712-2523069 | nag [dot] sm [at] airindia [dot] in | Not Provided | Airlines House, Civil Lines, RB Tagore Marg Nagpur 440001. |
| Nagpur (Airport) | 0712-2285848 0712-2283433 0712-2282391 | nag [dot] apt [at] airindia [dot] in | Not Provided | Dr. Babasaheb Ambedkar, International Airport Nagpur. |
| Nagpur (Cargo) | 0712-2282392 | Not Provided | Not Provided | Not Provided |
| Nanded | 02462-222799 | ndc [dot] sm [at] airindia [dot] in | Not Provided | Air India Ltd. Shri Guru Gobind Singh Ji Nanded Airport, Sanghvi 431605. |
| Pantnagar | 0594-4233144 | ispgh [dot] sm [at] airindia [dot] in | Not Provided | Air India Ltd., Pantnagar Airport, Pantnagar, Dist. Udham Singh Nagar, Uttarakhand 263145. |
| Patna | Station Mgr.: 0612-2227310 Bkg. Off.: 0612-2222554 Airport: 0612-2228939 0612-2223453 | ammpat [at] airindia [dot] in smpatna [at] gmail [dot] com pat [dot] apt [at] airindia [dot] in | 0612-227310 | Air India Ltd., 1St Floor, Motor Transport Building, Jai Prakash Narayan International Airport, Patna 800014. |
| Port Blair | Station Manager: 03192-230949 Reservations: 03192-233108 Cargo Booking & Delivery: 03192-231482 | airindiaportblair [at] gmail [dot] com ammixz [at] airindia [dot] in | 03192-231483 | 6, Kamraj Road, Port Blair 744101. |
| Port Blair (Airport) | 03192-234744 | ixz [dot] apt [at] airindia [dot] in airportblair [at] gmail [dot] com | Not Provided | Veer Savarkar Intl. Airport, Port Blair. |
| Pune | 020-26137002/ 020-26149050/ 020-26149051 | pnq [dot] sm [at] airindia [dot] in pnq [dot] reservations [at] airindia [dot] in | Not Provided | Jewel Square - 03, Ground floor, Koregaon Park Road, Near to Taj Blue Diamond Hotel, Pune 411001. |
| Pune (Airport) | 020-26683210 020-26683211 | pnq [dot] apt [at] airindia [dot] in pnq [dot] apm [at] airindia [dot] in | 020-26612598 | Civil Enclave, Lohegaon Airport, Pune 411032. |
| Pune (Baggage Services) | 020-26683210/ 020-26683211 | pnq [dot] apt [at] airindia [dot] in pnq [dot] apm [at] airindia [dot] in | Not Provided | Not Provided |
| Pune (Cargo) | 020-26684877 | pnq [dot] cargo [at] airindia [dot] in | Not Provided | Cargo Complex, Civil Enclave, Lohegaon Airport, Pune 411032. |
| Raipur | Booking office: 0771-2972321/ 0771-2972322 Airport : 0771-2418201 | rpr [dot] sm [at] airindia [dot] in | Not Provided | Cii/1 Aiswarya Chamber, G.E.Road, Telebhanda, Raipur. Office Hours: 09:30 Hrs To 17:00 Hrs Mon-Sat. |
| Rajkot | Booking office: 0281-2234122 0281-2227916 | raj [dot] sm [at] airindia [dot] in | Not Provided | Angel Chambers, Opp.G.E.B.Office, Dhebar Road, Rajkot 360001. |
| Rajkot (Airport) | 0281-2453313 0281-2453307 | raj [dot] apt [at] airindia [dot] in | Not Provided | Rajkot Civil Airport, Rajkot. (During flight Ops. time). |
| Ranchi | Station Manager: 0651-2251172 Airport Manager: 0651-2251112 | ammixr [at] airindia [dot] in ixrapt [at] airindia [dot] in | 0651-2251172 | Birsa Munda Airport, Ranchi 834002, Jharkhand, India. |
| Shillong | Booking office : 0364-2226222 Airport : 9436700826 | ammshl [at] airindia [dot] in | Not Provided | Sheba Travels, City Booking Office, Police Bazar Point, Hotel Magnum, Shillong 793001. |
| Silchar | 03841-282302 9435073646 | ammixs [at] airindia [dot] in ixsapm [dot] ai [at] gmail [dot] com | Not Provided | Station Manager Air India Ltd., Silchar Airport, Kumbhirgram, PIN- 788109, Silchar Working Hours : 05:30-13:30 HRS, 10:00-18:00 HRS (General Shift). |
| 03841-282302 9435073646 | ixsapm [dot] ai [at] gmail [dot] com | Not Provided | Airport Manager, Air India Ltd., Silchar Airport, Kumbhirgram, Pin- 788109, Silchar Working Hours : 05:30-13:30 Hrs | |
| Srinagar (Air India City Booking Office) | 0194-2450231 0194-2450225 | Not Provided | 0194-2500328 | C/O Air cargo Building, Opp. De-Linz Cafe, Residency Road, Srinagar- 190001. |
| Srinagar (Airport) | 0194-2303334 Baggage Cell: 0194-2303914 Cargo Section: 0194-2303894 | sxr [dot] sm [at] airindia [dot] in | 0194-2303325 | Srinagar Airport, Srinagar International Airport, Humhama, Srinagar. |
| Stockholm | +45 32314912 +45 71552738 | manager [dot] sweden [at] airindia [dot] in | Not Provided | Shashi Chetia Manager Scandinavia. |
| crm [dot] dk [at] airindia [dot] in res [dot] dk [at] airindia [dot] in sales [dot] dk [at] airindia [dot] in | Not Provided | Customer support, complaint and queries Reservations, Sales and Marketing. | ||
| Surat | 0261-2720223 0261-2727002 | surat [dot] sm [at] airindia [dot] in | Not Provided | Air India, Commercial Department, Ground Floor, Passenger Terminal Building, Dummas Road, Surat Airport. |
| Tezpur | 03712-258353 | ammtez [at] airindia [dot] in | Not Provided | Salonibari Airport, PO : Haleswar, Tezpur 784104. Assam. |
| Thiruvananthapuram | Reservations: Air India Air India Express Station Manager 0471-2310310 0471-2314781 0471 2319595 0471-2315225 | smtrv [at] airindia [dot] in | 0471-2314289 | Air India Building, Museum Road, Vellayambalam Trivandrum 695033. Working Hours: 09:30-17:30. |
| Thiruvananthapuram (Airport International) | Enquiry & Ticketing Baggage Services Duty Manager 0471-2501426 0471-2501542 0471-2500008 0471-2501360 0471-2500585 | trv [dot] traffic [at] airindia [dot] in | 0471-2500622 | New International Terminal Building, Chackai, Trivandrum-24. |
| Thiruvananthapuram (Domestic) | Enquiry & Bagg. Svcs. Duty Manager 0471-2501537 0471-2500439 | trv [dot] apt [at] airindia [dot] in | 0471-2505051 | Domestic Terminal, Shanghumugham, Trivandrum-08. Working Hours: 04:00-17:30. |
| Thiruvananthapuram (Cargo) | 0471-2501844 0471-2502022 | trv [dot] cgo [at] airindia [dot] in | Not Provided | Cargo Manager Sales & Operations Air India Cargo Complex Domestic Terminal Shanghumugham, Trivandrum. |
| Tirupati | 0877-2283981 | ammtir [at] airindia [dot] in | 0877-2283981 (Tele Fax) | TTD's Srinivasam Pilgrim Amenities Complex, Tirumala By-Pass Road, Tirupati 517501. |
| Thiruvananthapuram (Airport) | 0877-2283992 | ammtir [at] airindia [dot] in | 0877-2283981 | Duty Mgr. Renigunta. |
| Trichy | Station Manager: 0431-2480288 | ammtrzsr [at] airindia [dot] in | Not Provided | Not Provided |
| Trichy (Airport) | 0431-2341722 0431-2341755 0431-2341063 | trz [dot] apt [at] airindia [dot] in | 0431-2341063 (Tele fax) | "Sempattu" Trichy Airport-620007. |
| Udaipur | Booking office : 0294-2410999 Airport : 0294-2655453 | ialsmudr [at] yahoo [dot] com | Not Provided | 222/16 Mumal Towers, Saheli Marg, Udaipur. |
| Vadodara | 0265-2354797 0265-2354889 | bdq [dot] sm [at] airindia [dot] in | 0265-2357183 | 101-102, Taksh Paradigm, 5, Charotar Park Society, Old Padra Road, Vadodara 390020. |
| Vadodara (Airport) | 0265-2466635 0265-2466647 | bdq [dot] apt [at] airindia [dot] in | 0265-2357183 | Harni Airport, Vadodara 390022. |
| Varanasi | Booking office : 0542-2502527 Airport : 0542-2622090 | nacilsmvns [at] yahoo [dot] com | Not Provided | Airlines Bhavan 52 Yadunath Marg, Cantt Varanasi 221002. |
| Vijayawada | 0866-2475330 0866-2846533 | ammvgasr [at] airindia [dot] in | Not Provided | First Floor, New Terminal Building, Vijayawada Airport, Gannavaram Mandal, Krishna District Andhra Pradesh 521102. |
| Visakhapatnam | Booking Office 0891-2746501 Airport : 0891-2572020 | ammvtz [at] airindia [dot] in | Not Provided | LIC Building Complex, JeevanPrakash Marg, Visakhapatnam 530004. |
RTI / CPIO List
Air India Limited Headquarters
| Name & Designation of CPIOs | Address/Telephone no./Email ID | Area of Jurisdiction | Name, Designation & contact details of Appellate Authorities |
|---|---|---|---|
| Mr. Ashwani Sehgal, GM (Pers) | Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23421263 Email : gmphq [at] airindia [dot] in Ashwani [dot] sehgal [at] airindia [dot] in | For Personnel Deptt. Hqrs. | Ms. Amrita Sharan ED (Integration & IR) & Director (Personnel) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23421299 dper [at] airindia [dot] in |
| Sh. Ram Babu Ch. GM (Mkt Plg) | Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422146 Email : Gmmp [at] airindia [dot] in Del [dot] mod [at] airindia [dot] in | For Commercial Deptt. Hqrs. | Mr. Pankaj Kumar ED (S&M) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422169 Email : pankaj [dot] kumar [at] airindia [dot] in |
| Mr. Manoj Kumar Dy. GM (Finance) | Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422078 Email : manoj [dot] kumar [at] airindia [dot] in | For Finance deptt. Hqrs. | Mr. Anil Mittal ED (Finance) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422066 Email: anil [dot] mittal [at] airindia [dot] in |
| Capt. D.X. Pais GM (IFS) | Air India Ltd Inflight Services Department Air India Reservation Complex , S'Jung Airport, New Delhi – 110003 Tel : 011-24633595 Email : dx [dot] pais [at] airindia [dot] in | For Cabin Crew matters | Ms. Aruna Gopalakrishnan ED (Corp. Affairs) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422177 Email: edca [at] airindia [dot] in |
| Mr. Rajnish Bagga GM (Catering) | Inflight Services Department Air India Reservation Complex S'Jung Airport, New Delhi – 110003 Tel : 011-24658045 Email : Rajneesh [dot] bagga [at] airindia [dot] in | For catering matters | Ms. Aruna Gopalakrishnan ED (Corp. Affairs) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422177 Email: edca [at] airindia [dot] in |
| Mr. A.N. Kulkarni GM (Legal) | Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422231 Email : an [dot] kulkarni [at] airindia [dot] in | Corporate legal matters | Ms. Aruna Gopalakrishnan ED (Corp. Affairs) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422177 Email: edca [at] airindia [dot] in |
| Ms. A.V. Rao AGM (Admn) (Corp. Affairs) | Air India Ltd. Air India Building 21st Floor Nariman point Mumbai – 400 021 Tel : 022-22796237 Email : av [dot] rao [at] airindia [dot] in | Hqrs. Corp.Affairs | Ms. Aruna Gopalakrishnan ED (Corp. Affairs) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422177 Email: edca [at] airindia [dot] in |
| Ms. Divya Mohan GM (Strategy & Planning) | Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23421771 Email : divya [dot] mohan [at] airindia [dot] in | For Strategy & Planning Department Unit in Mumbai and Delhi | Ms. Seema Srivastava ED (Strategy & Planning) Air India Ltd. Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011- 23422037 EDSNP [at] airindia [dot] in |
| Mr. Debashish Bose Gm (Security) | Air India Ltd Room No. 117, 1st Floor Security Department Air India Reservation Complex , S'Jung Airport, New Delhi – 110003 Tel : 011-24642651 Security [dot] hq [dot] ai [at] nic [dot] in | HQRS. Security deparment | Mr. L. Velraj ED (Security) Air India Ltd Room No. 208, 2nd Floor Security Department Air India Reservation Complex , S'Jung Airport, New Delhi – 110003 Tel : 011-24631871 ed [dot] security [at] airindia [dot] in |
| Ms. Aditi Khandekar Dy. GM (CA) | Air India Ltd. 21st Floor Air India Building Nariman Point, Mumbai – 400021 Tel : 022-22796496 aa [dot] khandekar [at] airindia [dot] in | Company Secretarial matters and records | Ms. Kalpana Rao Company Secretary Air India Ltd. 21st Floor Air India Building Nariman Point, Mumbai – 400021 Tel : 022-22796125 Kalpana [dot] rao [at] airindia [dot] in |
| Mr. Karun Kak Sr. AGM (Comml) | Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422141 Email : karun [dot] kak [at] airindia [dot] in | Cargo matters at hqrs. | Mr. Abhay Pathak ED (Cargo) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422133/34 Email : edcargo [at] airindia [dot] in |
| Mr. Rishi Kant Singh DGM (TS) | Air India Ltd. Traffic Services Section Air India Reservation Complex S'Jung Airport, New Delhi – 110003 Tel : 011-24655364 TSHQ [at] airindia [dot] in | For matters pertaining to TS | Mr. Pankaj Kumar ED (S&M) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422169 Email : pankaj [dot] kumar [at] airindia [dot] in |
| Mr. R.K. Behl Dy. GM (P&F) | Air India Ltd. Old Vayudoot Building S'Jung Airport New Delhi – 110003 Tel : 011-24658058 Email : rk [dot] bahl [at] airindia [dot] in | Corporate property policies and maintenance matters | Mr. Shailendra Kumar ED (P&F) Air India Ltd Inflight Services Department Air India Reservation Complex , S'Jung Airport, New Delhi – 110003 Tel : 011-24642547 011-24621267 Shailendra [dot] kumar [at] airindia [dot] in |
| Capt. Sanjiv Bhushan Dy. GM (Ops) I/c Training | Air India Ltd. Central Training Establishment Training Hqrs. Hyderabad – 500 011 Tel : 040-27752004 Email : edt [dot] cte [at] airindia [dot] in | for matters relating to Training of Airbus fleet – e/w Indian Airlines (NB) | Capt. Amitabh Singh ED (Training) Air India Ltd. CTE, Hqrs. Ferozeguda Hyderabad- 500 011 Tel : 040-27750039 Email : Edt [dot] cte [at] airindia [dot] in |
| Capt. M. Vasavada Jt. GM (Ops. Trg.) | Air India Ltd. Central Training Establishment, Mumbai Campus, Old Airport, Santa Cruz (East) Mumbai – 400029 Tel : 022-26263268 Email : M [dot] Vasavada [at] airindia [dot] in | For matters relating to Training of Boeing fleet – e/w Air India (WB) | Capt. Amitabh Singh ED (Training) Air India Ltd. CTE, Hqrs. Ferozeguda Hyderabad- 500 011 Tel : 040-27750039 Email : Edt [dot] cte [at] airindia [dot] in |
| Mr. D. SyamaSunder Rao Sr. AGM (Flt. Safety) | Air India Ltd. Flight Safety Department Old Airport, Santa Cruz (E) Mumbai – 400 029 Tel : 022-26263750 Email : d [dot] syamasundarrao [at] airindia [dot] in | For matters relating to Flight Safety department of Air India. | Ms. Harpreet A De. Singh ED (FS) Air India Ltd. Flight Safety department, Air India Ltd. Flight Safety department, Air India Reservation Complex S'Jung Airport New Delhi – 110003 Tel : 011-24628957 Email : flightsafety [at] airindia [dot] in |
| Ms. Vasudha Chandna GM (Flt Despatch) | Air India Ltd. Operations department Air India Reservation Complex S'Jung Airport, New Delhi – 110003 Tel : 011-24602907 Email : gmfd [at] airindia [dot] in | For matters relating to Operations (hqrs) | Ms. Aruna Gopalakrishnan ED (Corp. Affairs) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23422177 Email: edca [at] airindia [dot] in |
| Mr. Yogesh Panwar Dy. GM (Flt Despatch) | Air India Ltd. Integrated Operations Control Centre (IOCC) 4 th Floor T-3, IGIA New Delhi – 110037 Tel : 011-49637712 Yogesh [dot] panwar [at] airindia [dot] in | Matters pertaining to IOCC | Capt. Rajeev Bajpai ED (Operations) Air India Ltd. Air India Reservation Complex S'Jung Airport, New Delhi – 110003 Tel : 011- 24697390 Email : edops [at] airindia [dot] in |
| Capt. Pankul Mathur GM –CMS | Air India Ltd. Crew Management System G5 Building, Opp. Mehram Nagar, Near T-1, IGI Airport, New Delhi - 110037 Tel : 011-25673524 Email : pankul [dot] mathur [at] airindia [dot] in | Matters pertaining to CMS | Capt. Rajeev Bajpai ED (Operations) Air India Ltd. Air India Reservation Complex S'Jung Airport, New Delhi – 110003 Tel : 011- 24697390 Email : edops [at] airindia [dot] in |
| Abhimanyu Singh AGM (OA) | Air India Ltd. Airlines House 113, Gurudwara Rakab Ganj Road, New Delhi - 110 001 Tel : 011-23421299 Email : abhimanyu [dot] singh [at] airindia [dot] in | Matters pertaining to Integration | Ms. Amrita Sharan ED (Integration & IR) & Director (Personnel) Air India Ltd Airlines House, 113 Gurudwara Rakabganj Road, New Delhi –01 Tel : 011-23421299 Amrita [dot] sharan [at] airindia [dot] in edinteg [at] airndia [dot] in |
| Shri B.R. Kannan Dy. GM – Vigilance (Hqrs) | Air India Ltd. Vigilance Department Corporate Hqrs. Air India Reservation Complex S'Jung Airport, New Delhi – 110003 | For matters relating to Vigilance deptt. At Corporate level | Mr. Aditya Kumar Joshi Chief vigilance Officer Air India Limited Vigilance Department Reservation Air India Reservation Complex S'Jung Airport, New Delhi – 110003 Tel : |
| Dr. Ashish Bhagat Sr. AGM (Med) | Air India Ltd. Medical Department Airlines House 113, Gurudwara Rakab Ganj Road, New Delhi - 110 001 Tel : 011-23422042 Email : Ashish [dot] bhagat [at] airindia [dot] in Medical [dot] ro [at] airindia [dot] in | For matters relating to Medical at Corporate level | Dr. P.C. Tripathi ED (Med) & Head of Medical Services Air India Ltd. Airlines House 113, Gurudwara Rakab Ganj Road, New Delhi - 110 001 Tel : 011-23421299 Prabhash [dot] Tripathi [at] airindia [dot] in |
| Mr. Sunil Sharma Dy. GM (GH) | Air India Limited Ground Handling Deptt. Airlines House Airlines House 113, Gurudwara Rakab Ganj Road, New Delhi - 110 001 Tel : 011-23422162 Email : sunil [dot] sharma [at] airindia [dot] in | For ground handling policy matters at Corporate level | Mr. S.S. Uberoi ED (GH) Air India Ltd. Ground Handling Department Airlines House 113, Gurudwara Rakab Ganj Road, New Delhi - 110 001 Tel : 011-23422144 Email : sarabjot [dot] uberoi [at] airindia [dot] in |
| Ms. Mrinalini Haridas Dy. GM (IT) | Air India Ltd. IT Department THQ Building Old Airport Santa Cruz (East) Mumbai – 400029 Tel : 022-26263613 Email : mrinalini [dot] haridas [at] airindia [dot] in | Information Technology Deptt. Hqrs. | Ms. Uma Maheshwari ED (information Technology) Air India ltd Computer Centre IGI Airport, Teminal – 1 New Delhi - 110 037 Tel : 011-25696638 Email : edit [at] airindia [dot] in |
| Mr. J.S. Dahiya Sr. AGM (Material Management) | Air India Limited Material Management Department hqrs. S'Jung Airport New Delhi – 110003 Tel : 011-24623819 Email : joginder [dot] dahiya [at] airindia [dot] in | Material Management Deptt. Hqrs. | Mr. P.S. Negi ED (MM) Air India Ltd. Material Management department S'Jung Airport New Delhi Tel : 011-24611293 Email : ps [dot] negi [at] airindia [dot] in |
| Mr. S.L. Panwar Dy. Manager | Air India Ltd. Air India Sports Promotion Board S'Jung Airport New Delhi - 110 003 Tel : 011-24667255 Email : Shankar [dot] pawar [at] gmail [dot] com | Matters pertaining to Sports | Mr. Nikhil Chopra Sr. AGM & Joint Secretary (AISPB) S'Jung Airport New Delhi - 110 003 Tel : 011-24667253 Email : Nikhil [dot] chopra69 [at] yahoo [dot] com |
Air India Chief Vigilance Officer
| Name | Designation | Address | Office Tele. | Fax | |
|---|---|---|---|---|---|
| Amal Garg, I.R.S | Chief Vigilance officer | 2nd floor, Vigilance Headquarters, Air India Reservations Office, Besides Safdarjung Airport, Safdarjung , New Delhi-110003. | 011-24667604 | cvo [at] airindia [dot] in | |
| Rajnessh Kumar Bagga | General Manager-HQ | 2nd Floor, Air India Reservations Office, Besides Safdarjung Airport, Safdarjung, New Delhi 110003. | 011 -24667607 | rajneesh [dot] bagga [at] airindia [dot] in | |
| Sanjay Kohli | Regional Vigilance Head (Northern Region) | Vigilance Department GSD Complex IGI Airport, Terminal – 2, New Delhi-110037. | 011-25654079 | 011-25654079 | rvhnr [at] airindia [dot] in |
| Bosco Anthony | Regional Vigilance Head (Western Region) | Vigilance Department, Air India Limited R.No. 110, THQ Building, 1st floor, Old Airport, Kalina, Santacruz(East) Mumbai-400029 | 022-26265687 | 022-26157838 | rvhwr [at] airindia [dot] in |
| Prajit Kumar Palit | Regional Vigilance Head (Eastern Region) | Vigilance Department Airlines House, 5th Floor, 39 CR Avenue, Kolkata 700012. | 033-22110818 | 033-22116140 | rvher [at] airindia [dot] in |
| Thiyagarajan. T | Regional Vigilance Head (Southern Region) | Vigilance Department Air India Limited Airlines House, Meenambakkam, Chennai 600027. | 044-22561938 | 044-22560075 | rvhsr [at] airindia [dot] in |
International Contact Centers
| Name | Phone No. | Address | |
|---|---|---|---|
| Air India - Bangkok (for Thailand Residents) | 00-66-22165686 00-66-22165691 00-66-22165692 00-66-22165693 00-66-22165694 00-66-22165695 | countrymanager [at] airindiabkk [dot] com, salesmgr [dot] bkk [at] airindia [dot] co [dot] th tktrsvn [dot] bkk [at] airindia [dot] co [dot] th, ai [dot] tktrsvn [at] gmail [dot] com | Suite No. 128 / 108, 9th floor, Payathai Plaza Bldg. , Payathaid, Tungpayathai Rd, Rajthevee, Bangkok 10400. Fax :00-66-22165687 Working Hours : Reservations Office Time:0830 hrs - 1730 hrs (Mon-Fri) 0900 hrs - 1300 hrs (Sat) |
| Air India - Colombo (for Sri Lanka Residents) | +94 11-5300360 to +94 11-5300365 Emergency contact : + 94 777896764 | cmbres [at] airindia [dot] indusky [dot] in | Air India NB 04, Bristol Complex Bristol Street Colombo 1 ,Sri Lanka Fax : + 94 11-2445534 Working Hours : Mon to Fri 08:30 hours to 17:00 hours Sat 09:00 to 13:00 hours |
| Air India - Dhaka (for Bangladesh Residents) | City booking office Tel: +880 29348635 +880 29348691 +880 29348502 Airport Office Tel: +880 28901336 | icmbangladesh [at] airindia [dot] in, apm [dot] dhaka [at] airindia [dot] in | Hotel Intercontinental Dhaka, 1, Minto Road, Dhaka-1000 Bangladesh. Working Hours : 10.00am to 18.00pm (Sunday to Thursday) |
| Air India - Dubai | +971 42371838 | ffp [dot] gulf [at] airindia [dot] in | Air India - Dubai Office No. 402, Technic Building, POST BOX NO. 40906, Deira - Dubai. United Arab Emirates. |
| Air India (for Hong Kong Residents) | +852 2522-4772 (Sales) / +852 2522-1176 (Reservations) | salesai [at] flyairindia [dot] com [dot] hk | Unit 503, 5/F, Tower 1 South Seas Centre, 75 Mody Road Tsim Sha Tsui East. Kowloon. Fax :+852-2522 2261 Working Hours : Sales :Mon to Fri : 09:00 to 17:30 hrs Lunch Break: 13:00 to 14:00 hrs Reservations : Mon to Fri : 09:00 to 17:00 hrs Sat: (09:00 to 13:00 hrs) |
| Air India - Kathmandu (for Nepal Residents) | +9771-4429468 +9771-4410906 +9771-4414596 | mgraiktm [at] gmail [dot] com | Air India Limited Hattisar, Kamal Pokhari P.O. Box 300, Kathmandu 1 Air India Limited Hattisar, Kamal Pokhari P.O. Box 300, Kathmandu 1 Fax :00-9771-4419649, 00-9771-4474955 |
| Air India - London (for UK Residents) | +44 20-82318760 +44 20-82318762 | ticketoffice [at] airindiauk [dot] com flyingreturns [at] airindiauk [dot] com | Ticket Office, GW1, 11th Floor, Great West House, Great West Road, Brentford, TW8 9DF. Fax :00-44-20 8568 5129 Working Hours : Monday-Friday 09:30-13:00 and 14:00-17:00hrs. |
| Air India,MSC - New York | +1 800-2052800 +1 800-2237776 | flyingreturns [dot] usa [at] airindia [dot] in cs [dot] nyc [at] airindia [dot] in | 570 Lexington Ave., 14th flr. FFP section, New York, 10022. Fax :+1 212-4071415, +1 212407-1303 Working Hours : Mon to Fri : 09:00 to 17:00 hrs Lunch break: 13:00 to 14:00 hrs |
| Air India - Shanghai (for China Residents) | +86 21-52985698 (Extn.102/112/106) | shanghai [at] airindia-china [dot] com | 1002, OOCL Plaza , 841,Yanan (M) road , Shanghai 200040 , China Fax :+86 21-52986798 Working Hours : Mon to Fri : 09:00 hrs to 17:30 hrs Sat : 09:00 hrs to 13:00 hrs Closed on : Sundays & Public Holidays |
| Air India - Singapore | +65 62214909 | reservation [at] airindiasin [dot] com | Air India Ltd. 3, Coleman Street, #03-07/08 Peninsula Shopping Center Singapore 179804 Fax :+65 63388827 Working Hours : Mon to Fri : 09:00 hrs to 17:30 hrs Sat : 09:00 hrs to 13:00 hrs Closed on : Sundays & Public Holidays |
| Tokyo City Office | 03 35080261 06 61216807 | tyoffp [at] airindia [dot] co [dot] jp | The Imperial Hotel Tower 11th Floor, C-6, 1-1-1 Uchisaiwai-cho, Chiyoda-Ku Tokyo 100 0011 Fax :03 35080265 or 06 61216819 Working Hours : Mon-Fri: 09:00 to 12:00 hrs and 13:00 to 17:30 hrs (Closed on Sat, Sun and National Holidays) |
