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Airport Authority of India Helpline Number
1800 110 402

Airline, Airport Services
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Toll free Number(s):

1800 110 402

All India Number(s):

011-2465 1094

complaints
011-2462 1353

fake recruitment complaints
011-2463 2950

Delhi

Embassy - Country wise
Vigilance complaint form

Public Grievance
Details of public grievance officer at Corporate Head Quarters are
NameMr. Ajay Shiva
DesignationGeneral Manager (OPS.)
AddressAirports Authority of India, Ground Floor, C Block, Corporate Head Quarters, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi - 110003, India
Telephone011-24621627 ,011-24632950 Ext. 3082, 3083 (Timings : 9:30 am to 5:30 pm)
E-mailpgofficerchq [at] aai [dot] aero
List of Public Grievance Offier
Public Grievance Officer, MCA
Organisation NameMinistry of Civil Aviation
PG Officer NameShri Anil Srivastava
PG Officer DesignationJoint Secretary & PGO
AddressR. No. 272, 2nd Floor, B-Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi-110003
Telephone011-24610386 (Office)
E-mailanilshri [at] nic [dot] in

Compliant

Telephone No.: 011-2465 1094
Email: cvoaai [at] aai [dot] aero


Fake recruitment

Email: edhr [at] AAI [dot] AERO
Tel: 011- 2462 1353


Kalyanmayee

Head Of Departments
LocationDesignationNameContactEmail
Corporate HeadquartersPresidentMrs. Anjali Mohapatra hod [at] aero [dot] com
West RegionsVice President & Incharge (Wr)Mrs Vijaya Chowkiyal8800814644vijayachaukiyal [at] gmail [dot] com
North RegionsPresident (Nr) & Incharge (Nr)Dr. Chhavi Aggrawal9958594481chhavi [dot] ahd [at] gmail [dot] com
East RegionsVice President & Incharge (Er)Mrs. Charu Raheja9213431641charuraheja10 [at] gmail [dot] com
South RegionsVice President & Incharge (Sr)Mrs. Jayalakshmi Somasundram  
North East Regions    

Sexual Harrassment Commitee

Western Region
NameDesignationContactEmail
Ms. P.Rana Sr. Manager (F&A)Chairperson9819850300prana [at] aai [dot] aero
Ms. Rama Pawar Asstt. Manager (F&A)Member9869212992ramadp2 [at] yahoo [dot] co [dot] in
Sh. Chandrashekhar Phuloria A.M. (OL)Member09892679013cphuloria [at] yahoo [dot] com
Sh. Jitendra Nagdeve Sr. Supdt. (O)Member9029958967jitendra [dot] nagdeve [at] yahoo [dot] com
Ms. Rita Malik Supdt. (OL)Member9892455874ritamalik1975 [at] rediffmail [dot] com
Member from NGO- to be nominated   

Northern Region
NameDesignationContactEmail
Ms. Suman Lata JainDGM(Law)9911184611 
Sh. B,.M. KaulAGM (Engg.) (C)9873013041 
Sh.Manoj KumarSr.Manager(Pers)9711973004 
Ms.Kusum DasSr. Manager(HK)9873131547 
Ms.Santosh YadavSr.Supdt.(Pers)9999295500 
Kalpana KanakeSr. Supdt .(AH)9811032566 

Southern Region
NameContact
Mrs. Nirmala, Joint GN(F&A)9383788603
Mr. Selva Kumar, DGM(Civil)9442647060
Mr.Murali, SM(Pers)9790957315
Mrs. Amutha Selvi, SM(Commn)9940490467
Mrs, Hema, Manager(ATC)94449126609

North East Region
DesignationPosition in SH CommitteeContactEmail
Ms. Manjari D.Dhar Sr. Manager (ATC)Chairperson9435544612dhar [dot] debi [at] rediffmail [dot] com
Sh. Vishnu sharan DGM(P&A)Member shonkdhar [dot] vishnu [at] gmail [dot] com
Sh. Rajkumar Khanagwal AGM(Law)Member9678010682rajkhanagwal [at] aai [dot] aero
Ms. Shalini Daimari Asstt. (O)Member9957107452shalini [dot] daimari [at] yahoo [dot] com

Complaint Committee : Rhq(Er) & Nscbi Airport, Kolkata
NameDesignationComplain Committee DesignationContactEmail
Mrs. Purbita Thakur SinhaJt. G.M. (ATC)Chairperson9007007268tspurbita [at] yahoo [dot] in
Mr. B. Dutta GuptaA.G.M. (Comm.)Member9874298583bduttgupta [at] aai [dot] aero
Mrs. Tanima DuttaManager (Airport)Member9830119040duttanima [at] gmail [dot] com
Mrs. Chaitali DasManager (LM)Member9433439311cdas20 [at] yahoo [dot] in
Mr. Vivek K. SharmaJr. Executive (HR)Member9903371125viveksharma [at] aai [dot] aero
Mrs. Aparna SinghaSr. Supdt. (HR)   

Vigilance

Vigilance Contact Details
NameE-mail addressFax No.
Chief Vigilance Officercvoaai [at] aai [dot] aero011-24611069
Gm(Vigilance)gmvig [at] aai [dot] aero011-24627645
RHQ Northern Regionvigilance_nr@ aai.aero011-25655581
RHQ Southern Region (Sr)jgm-vig-sr@ aai.aero044-22561163
RHQ Western Region (Wr)kdevadas@ aai.aero022-26829547
RHQ Eastern Region (Er)kasthuri@ aai.aero033-25118356
RHQ North Eastern Region (Ner)kasthuri@ aai.aero0361-2842838

Vigilance Person
DesignationAddressContactFaxEmail
HODChairman, AAI,
Airports Authority of India,
Rajiv Gandhi Bhawan.
Safdarjung Airport.
New Delhi - 110003
011-24632930011 - 24641088 
SP CBIThe Superintendent of Police
Central Bureau of Investigation
Address : Anti Corruption Branch,
Block No. 4, CGO Complex,
Lodhi Raod, New Delhi - 110003		011-24361535011-24363513sp2acdel [at] cbi [dot] gov [dot] in
CVOCheif Vigilance Office,
Airport Authority of India,
Rahiv Gandhi Bhawan,
Safdarjung Airport,
New Delhi - 110003
 011-24651094011-24611069cvoaai [at] aai [dot] aero
Secretary, CVCThe Secretary.
Central Vigilance Commission
Satarkta Bhawan, GPO Complex
Block - A, I.N.A
New Delhi - 1100023		   

CVO'S
NameDesignationContactEmailOffice AddressFax
Sh. R. S. Bhatti, IPSChief Vigilance Officer011-24651094cvoaai@ aai.aeroRoom No. 269, C-Wing Rajiv Ghandi Bhawan,Safdarjung Airport New Delhi - 110003011-24611069

Contact Details of Designated Officer of AAI at AAI CHQ and Regional/ Station Level NOC Cells
Designated OfficersCommunication AddressContact No.Email id
General Manager (ATM-NOC)Airports Authority of India Corporate Headquarters Rajiv Gandhi Bhawan, Safdarjung Airport, Block-A, New Delhi-110 003011-24610525 (Telefax) 011-24632308gmnoc [at] aai [dot] aero
agmtnoc_chq [at] aai [dot] aero
General Manager (ATM) Northern RegionAirports Authority of India, Regional Headquarter, Northern Region, Operational Offices, Gurgaon Road, New Delhi-110 037011-25653551
011-25652819 (Telefax)		gmatmdelnad [at] aai [dot] aero nocnr [at] aai [dot] aero
General Manager (ATM), Eastern RegionAirports Authority of India, Regional Headquarter, Eastern Region, N.S.C.B.I Airport, Kolkata-700 052033-25119223(Telefax)033-25111293gmatmer [at] aai [dot] aero
General Manager (ATM) North-Eastern RegionAirports Authority of India, Regional Headquarter, North-Eastern Region, Airports Authority of India LGBI Airport Guwahati 781015 (Assam)0361-2842637 0361-2841681 (FAX)gmaeroner [at] aai [dot] aero nocner [at] aai [dot] aero
General Manager (ATM), Western RegionAirports Authority of India, Regional Headquarter, Western Region, Opp. Parsiwada, Sahar Road, Vale Parle (E) Mumbai-400 099022-26819573 022-26828784 (Telefax)gmatmwr [at] aai [dot] aero
nocwr [at] aai [dot] aero
nocwrmumbai [at] gmail [dot] com
General Manager (ATM), Bangalore International AirportAirports Authority of India A.T.S.Complex, Bangalore International Airport, Devenhalli Bangalore – 560300080-27688001 (Telefax)gmatmbial [at] aai [dot] aero
vobl [dot] noc [at] aai [dot] aero
General Manager (ATM), Begumpet Airport and Hyderabad International AirportAirports Authority of India Begumpet Airport, Begumpet Hyderabad – 500 016 (Andhra Pradesh)040-27903785 040-27906001 (fax)apdhyderabad [at] aai [dot] aeronocatmhyd [at] aai [dot] aero
Jt. General Manager (ATM) SVBPIA AhmedabadAirports Authority of India SVP International Airport Ahmedabad-380 003 (Gujarat)079-22863396 079-22858111 079-22858003(Fax)atcahm [at] aai [dot] aero nocahm [at] aai [dot] aero
Jt. General Manager (ATM) Nagpur AirportAirports Authority of India Dr. Babasaheb Ambedkar International Airport Nagpur-440 005 (Maharashtra)0712-2295986apd_nagpur [at] aai [dot] aero

Aeronautical Information Management India
DesignationContact

Airports Authority of India
Rajiv Gandhi Bhavan, Safdarjung Airport
New Delhi – 110003

Fax : 011-24615508
Email : gmais [at] aai [dot] aero

Phone :

011-24615508
011-24632950 Ext 2219/2233

Airports Authority of India
Rajiv Gandhi Bhavan, Safdarjung Airport
New Delhi – 110003

Fax : 011-24611078
Email : edatm [at] aai [dot] aero

Phone :

011-24631684
011-24632950 Ext 2210


Corporate Address

Airports Authority of India,
Rajiv Gandhi Bhawan,
Safdarjung Airport,
New Delhi-110003
Ph : 011-24632950


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Manoj Kumar Malakar • Sat Oct 28 2023 at 3:42:14 PM
Complaint about misconduct of cisf staff at Guwahati airport

I was traveling from Guwahati airport on 22Oct23 by Indigo airlines and my PNR no is MQ12HS. When I was doing security check i had to distribute my stuff in 3 trays and my son aged 8 years was also with me. After the security stuff i couldn't find my laptop and mobile phone tray on the other end. When I informed the CISF staff he said please wait it will come. It took too much time for security check and i could see other passengers who were behind me also leaving after taking their stuff. So I said it's not coming because other passengers behind me have left and requested them to check cctv footage urgently. Rather than cooperating with me the staff started saying that I must not have kept the tray in the chain and creating ruckus. It was uncalled for since I requested for a help. The staff called a senior Sub Inspector Haokip who was very rude in behaviour and said that " mein tumhe airport ke baahar bhej dunga agar tumahari galti huyi to". They found my tray on the other side and kept my stuff on hold till they checked cctv footage. They told me to accept my mistake and then only they will allow me to get in. I didn't accept my mistake since I was not at fault and told them to check cctv footage as to see what actually happened. The sub inspector Haokip did not show up again and I got my stuff. For better understanding i request airport authority to check the cctv footage again and if audio would have been available i really didn't have to explain how the behaviour of staff was. Kindly look into it and I will request for a feedback if possible. Regards Manoj Malakar




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