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Airtel Customer Care Number 121
121

Network Provider 2G 3G 4G Internet Calls And Broadband
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Toll free Number(s):

121

Prepaid & Postpaid,Broadband - Query/Request Helpline No.
198

Prepaid & Postpaid - Complaint Helpline No.
12150

DTH -From Registered Mobile Number
1800-103-6065

For DTH related queries

All India Number(s):

0124-444 8080

North - Airtel Digital TV Care
033-4444 8080

East - Airtel Digital TV Care
020-4444 8080

West - Airtel Digital TV Care
080-4444 8080

South - Airtel Digital TV Care
99330-12345

For Postpaid In case calling from any other number
99330-99330

For Prepaid In case calling from any other number
98101-98101 

For Prepaid in case calling from any other number
81300-81300

Know Your Account Details Give a Missed Call
98100-12345

Airtel Postpaid

Email(s):

121@airtel.com

Emailalerts

digitaltv@airtel.com

Airtel.partner@airtel.com

ombudsperson@bharti.in

IVRS Menu

121

  • Press 2- For prepaid services.
    • Know your account balance & validay/ Data pack.
  • Press 1- For postpaid services.
    • Press 1- To know outstanding data balance, bill status and airtel thanks rewards.
      • Press 9- To talk to customer care executive
      <li>Press 2- To report an issue related to internet, sim lost, billing and payments.</li>
<li>Press 3- To know data packs, international roaming packs, hello tunes and do not disturb services.</li>
<li>Press 4- To change IVR language  or convert number to prepaid.</li>

    </li>

  • Press 3- For extreme fiber and fixed line.
    • Press 1- Enter airtel extreme fiber landline number.
    • Press 2- Enter fiber account number.
  • Press 4- For airtel digital TV services.
    • Press 1- For an existing airtel TV customer.
    • Press 2- For new connection/ To know the status of the customer.

    • </ul>


    SMS
    • SMS "START <Option>" or "START <Option>, <Option>" to register your preference for
      receiving selective categories of promotional SMS', to 1909. (see below for Preference Options)
    • In case you want to stop all promotions, SMS "START 0" to 1909.
    • Or you could register via our dedicated IVR at 1909, from you airtel mobile or landline phone

    Airtel Prepaid
    CirclePhone Number
    Delhi9810198101
    UP East9935199351
    UP West9897098970
    Punjab9815098150
    Haryana9896098960
    Himachal Pradesh9816098160
    J&K9906099060
    Kolkata9831098310
    West Bengal9933099330
    Bihar9934099340
    Shillong9862098620
    Assam9954099540
    Orissa9937099370
    Kerala9895198951
    Karnataka9845098450
    Andhra Pradesh9849098490
    TN / Chennai9894198941
    Madhya Pradesh9893098930
    Mumbai9892098920
    Maharashtra9890098900
    Gujarat9898098980
    Rajasthan9950099500

    Airtel Postpaid
    CirclePhone Number
    Chennai / Tamil Nadu9894012345
    AP and Telangana9849012345
    Assam9954012345
    Bihar and Jharkhand9934012345
    Delhi NCR9810012345
    Gujarat9898012345
    Haryana9896012345
    Himachal Pradesh9816012345
    Jammu and Kashmir9906012345
    Karnataka9845012345
    Kerala9895012345
    Kolkata9831012345
    Maharashtra and Goa9890012345
    MP and Chattisgarh9893012345
    Mumbai9892012345
    North East9862012345
    Orissa9937012345
    Punjab9815012345
    Rajasthan9829012345
    UP East9935012345
    UP West and Uttarakhand9897012345
    West Bengal9933012345

    Airtel Mobile All India Nodal Officer List
    CirclecontactEmailAddress
    Chennai9952434865nodalofficer [dot] tn [at] in [dot] airtel [dot] comBharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
    AP and Telangana9959334865Nodalofficer [dot] andhra [at] in [dot] airtel [dot] comBharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016
    Assam9957134865nodalofficer [dot] nesa [at] in [dot] airtel [dot] comBharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati - 781022
    Haryana9996034865nodalofficer [dot] har [at] in [dot] airtel [dot] com

    Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana

    Kerala9995834865nodalofficer [dot] ker [at] in [dot] airtel [dot] comBharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala
    Orissa9937449253nodalofficer [dot] orissa [at] in [dot] airtel [dot] comBharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
    Maharashtra and Goa9987234865nodalofficer [dot] mah [at] in [dot] airtel [dot] comBharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
    Mumbai9987234865nodalofficer [dot] mumbai [at] in [dot] airtel [dot] comBharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra
    Tamil Nadu9952434865nodalofficer [dot] tn [at] in [dot] airtel [dot] comBharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
    UP East9935334865nodalofficer [dot] upe [at] in [dot] airtel [dot] comBharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
    UP West and Uttarakhand9897534865nodalofficer [dot] upw [at] in [dot] airtel [dot] comBharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh
    Kolkata9831234865nodalofficer [dot] wb [at] in [dot] airtel [dot] comBharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
    Bihar and Jharkhand9934334865nodalofficer [dot] bih [at] in [dot] airtel [dot] comBharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
    Delhi NCR9818334865nodalofficer [dot] del [at] in [dot] airtel [dot] comBharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015
    Gujarat7490034865nodalofficer [dot] guj [at] in [dot] airtel [dot] comBharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054
    Himachal Pradesh9805034865nodalofficer [dot] hp [at] in [dot] airtel [dot] comBharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
    Jammu and Kashmir9797334865nodalofficer [dot] jk [at] in [dot] airtel [dot] comBharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
    Karnataka9972534865nodalofficer [dot] kk [at] in [dot] airtel [dot] comBharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore - 560029
    MP and Chattisgarh9893134865nodalofficer [dot] mpcg [at] in [dot] airtel [dot] comBharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh
    North East9612034865nodalofficer [dot] nesa [at] in [dot] airtel [dot] comBharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003
    West Bengal9831234865nodalofficer [dot] wb [at] in [dot] airtel [dot] comBharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
    Punjab9878434865nodalofficer [dot] pb [at] in [dot] airtel [dot] comBharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
    Rajasthan9928034865nodalofficer [dot] raj [at] in [dot] airtel [dot] comBharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

    Appellate Authority
    CircleOfficer NamePhone No.Email AddressOffice Address
    Bharti Airtel Limited

    Bihar and Jharkhand

    Mr. Ashish Agrawal

    9934844866

    appellate [dot] bihar [at] in [dot] airtel [dot] com

    Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India

    AP and Telangana

    Mr. Hemant Gupta

    9959444865

    appellate [dot] andhra [at] in [dot] airtel [dot] com

    Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016

    Assam

    Ms. Mayuri Bharali

    9957599118

    appellate [dot] nesa [at] in [dot] airtel [dot] com

    Bharti House, Six mile Khanapara, Guwahati - 781022

    Haryana

    Mr. Ankur Arora

    9729044865

    appellate [dot] har [at] in [dot] airtel [dot] com

    Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana

    Jammu and Kashmir

    Mr. Ravees Ahmad

    9797344865

    appellate [dot] jk [at] in [dot] airtel [dot] com

    B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012

    Karnataka

    Mr. Saumil Agrawal

    9972544865

    appellate [dot] kk [at] in [dot] airtel [dot] com

    No 55, divyashree towers , Bannerghatta Road Bangalore - 560029

    Kerala

    Mr. Sureshkumar B

    9995844865

    appellate [dot] ker [at] in [dot] airtel [dot] com

    SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala

    MP and Chattisgarh

    Mr. Devendra Jain

    9981544865

    appellate [dot] mpcg [at] in [dot] airtel [dot] com

    3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh

    Mumbai

    Mr. Manish Jain

    9987244865

    appellate [dot] mumbai [at] in [dot] airtel [dot] com

    7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai - 400064 , Maharashtra

    North East

    Ms. Chandamita Sarma

    9612906264

    appellate [dot] nesa [at] in [dot] airtel [dot] com

    Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003

    Orissa

    Mr. Priyawrat Chauhan

    9937044865

    appellate [dot] orissa [at] in [dot] airtel [dot] com

    Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha

    Tamil Nadu

    Mr. Sureshkumar B

    9940644865

    appellate [dot] tn [at] in [dot] airtel [dot] com

    No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004

    Chennai

    Mr. Sureshkumar B

    9940644865

    appellate [dot] tn [at] in [dot] airtel [dot] com

    No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004

    Delhi NCR

    Mr. Manish Kumar

    9958444865

    appellate [dot] del [at] in [dot] airtel [dot] com

    Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015

    Gujarat

    Mr. Ankur Sharma

    9724544865

    appellate [dot] guj [at] in [dot] airtel [dot] com

    Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054

    Himachal Pradesh

    Mr. Mahender Singh

    9805044865

    appellate [dot] hp [at] in [dot] airtel [dot] com

    Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009

    Kolkata

    Mr. Priyawrat Chauhan

    9831844865

    appellate [dot] wb [at] in [dot] airtel [dot] com

    Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal

    Maharashtra and Goa

    Mr. Kulasekar Venkatesan

    9987244865

    appellate [dot] mah [at] in [dot] airtel [dot] com

    Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014

    Punjab

    Mr. Khushwinder Singh

    9878444865

    appellate [dot] pb [at] in [dot] airtel [dot] com

    Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101

    Rajasthan

    Mr. Anoop Verma

    9928944865

    appellate [dot] raj [at] in [dot] airtel [dot] com

    Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

    UP East

    Mr. Navneet Shukla

    9794544865

    appellate [dot] upe [at] in [dot] airtel [dot] com

    TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

    UP West and Uttarakhand

    Mr. Navneet Shukla

    9997444865

    appellate [dot] upw [at] in [dot] airtel [dot] com

    B38/C1, Sector 57, Noida- 201301 Uttar Pradesh

    West Bengal

    Ms. Antara Kar

    9831844865

    appellate [dot] wb [at] in [dot] airtel [dot] com

    Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal


    Broadband and Fixed Line Appellate Authority
    For the service area ofNamePhone No.Email AddressOffice Address

    Andhra Pradesh

    Mr. Hemant Gupta

    040-40000222

    		appellate [dot] southabts [at] in [dot] airtel [dot] com

    Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad - 500016

    Delhi & National Capital Region

    Mr. Manish Kumar

    011-41614690

    		appellate [dot] ncr [at] in [dot] airtel [dot] com

    Plot No. 16, Udyog Vihar, Phase - IV, Gurgaon - 122015

    Gujarat

    Mr. Ankur Sharma

    079-40020143

    		appellate [dot] west [at] in [dot] airtel [dot] com

    Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054

    Haryana

    Mr. Jaswinder Singh

    0180-4600150

    		appellate [dot] haryana [at] in [dot] airtel [dot] com

    Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana

    Karnataka

    Mr. Saumil Agrawal

    080-41115201

    		appellate [dot] southabts [at] in [dot] airtel [dot] com

    55, Divyasree Towers, Bannerghatta Road, Bangalore - 560029

    Kerala

    Mr. Sureshkumar B

    0484-4015201

    		appellate [dot] southabts [at] in [dot] airtel [dot] com

    N H Bypass Kundanoor Jn, Maradu P O Kochi - 682034, Kerala

    Kolkata

    Mr. Priyawrat Chauhan

    033-40016676

    		appellate [dot] kolkata [at] in [dot] airtel [dot] com

    Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal

    Madhya Pradesh & Chhatisgarh

    Mr. Devendra Jain

    0755-4221100

    		appellate [dot] central [at] in [dot] airtel [dot] com

    3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh

    Maharashtra

    Ms. Riju Suji

    020-40031233

    		appellate [dot] west [at] in [dot] airtel [dot] com

    Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014

    Mumbai

    Mr. Manish Jain

    022-40030143

    		appellate [dot] west [at] in [dot] airtel [dot] com

    7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai - 400064, Maharashtra

    Punjab

    Mr. Jaswinder Singh

    0172-4600150

    		appellate [dot] punjab [at] in [dot] airtel [dot] com

    Plot No.21, Rajiv Gandhi Technology Park, Chandigarh - 160101

    Rajasthan

    Mr. Anoop Verma

    0141-4034338

    		appellate [dot] rajasthan [at] in [dot] airtel [dot] com

    Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan

    Tamil Nadu /Chennai

    Mr. Sureshkumar B

    044-42039583

    		appellate [dot] southabts [at] in [dot] airtel [dot] com

    No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004

    Uttar Pradesh East

    Mr. Navneet Shukla

    0522-4600150

    		appellate [dot] upeast [at] in [dot] airtel [dot] com

    TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

    Uttar Pradesh West

    Mr. Navneet Shukla

    0121-4600150

    		appellate [dot] upwest [at] in [dot] airtel [dot] com

    B38/C1, Sector 57, Noida- 201301 Uttar Pradesh

    Bihar & JharkhandMr. Ashish Agrawal9934844866appellate [dot] bihar [at] in [dot] airtel [dot] comPlot no 18, Patliputra
    Industrial area, Patna 800013,
    Bihar, India
    West BengalMr. Priyawrat Chauhan033-40016676appellate [dot] kolkata [at] in [dot] airtel [dot] comInfinity Building, 5th Floor,
    Salt Lake Electronics
    Complex, Kolkata-700091,
    West Bengal
    Himachal PradeshMr. Jaswinder Singh0172-4600150appellate [dot] hp [at] in [dot] airtel [dot] comBlock No. 11 A, SDA
    Complex, Kasumpti,
    Shimla 171009
    Jammu & KashmirMr. Jaswinder Singh0172-4600150appellate [dot] JK [at] in [dot] airtel [dot] comB2, 3rd Floor, South Block,
    Bahu Plaza, Gandhi Nagar,
    Jammu, Jammu &
    Kashmir 180012
    OdishaMr. Priyawrat Chauhan033-40016676appellate [dot] kolkata [at] in [dot] airtel [dot] comInfinity Building, 5th Floor,
    Salt Lake Electronics
    Complex, Kolkata-700091,
    West Bengal
    AssamMs. Mayuri Bharali9957599118appellate [dot] nesa [at] in [dot] airtel [dot] com3rd Floor, Shubham
    Buildwell, Near NEEPCO Bhawan,
    R G Baruah Road ,
    Guwahati 781005
    North EastMs. Chandamita Sarma9612906264appellate [dot] nesa [at] in [dot] airtel [dot] comBharti Hexacom Limited,
    Modrina Mansion, 1st
    Floor, Laitumukrah
    Main Road, Shillong- 793003

    Office Address

    Bharti Telemedia Limited
    Plot No 16,Udhyog Vihar,
    Phase IV,
    Airtel Center
    Gurgaon 122015
    Haryana, India.


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