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Airtel DTH/DigitalTV, IPTV Customer Care Number
0124-444 8080

Network Provider 2G 3G 4G Internet Calls And Broadband
Service Rating: 
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Toll free Number(s):

1800 103 3101

121

Queries & request
198

Complaints

All India Number(s):

0124 4448080

North - - Airtel Digital TV Care
080-4444 8080

South - Airtel Digital TV Care
033-4444 8080

East - Airtel Digital TV Care
020-4444 8080

West - Airtel Digital TV Care
400

Airtel Payment Banks - cal from registerd airtel number
88006 88006

Other operators
81300-81300

Know Your Account Details Give a Missed Call
*121*6#

For Airtel Users
12150

For Airtel Users - From registered mobile number

Email(s):

121@airtel.com

Broadband
digitaltv@airtel.com

Airtel.partner@airtel.com

wecare@airtelbank.com

ombudsperson@bharti.in

Ombudsman person

Contact
Prepaid And PostpaidBroadbandDth
For Queries and Requests: Dial 121
For Complaints: Dial 198
Email us at: 121 [at] airtel [dot] com		Call us at 121
Email us at: 121 [at] airtel [dot] com		Dial 12150 from your Registered Telephone Number.
1800 103 3101

Troubleshooting Problem Contacts
Madhya Pradesh & Chhattisgarh0755-4448080
Uttar Pradesh0522-4448080
Karnataka080-44448080
Andhra Pradesh040-44448080
Mumbai022-44448080
Maharashtra020-44448080
Himachal Pradesh0862-8048080
Assam0813-3848080
Jammu & Kashmir09596748080
Bihar & Jharkhand09955148080
WB033- 44448080
Delhi011- 44448080
Tamil Nadu044 -44448080
Kerala0484- 4448080
Noth East0813-2948080
Haryana0124- 4448080
Gujarat079- 44448080
Rajasthan0141-4448080
Orissa070-77448080
Punjab0172-4448080

SMS Service
SMSSMS Text from any MobileSMS Text from Registered Mobile
BalanceBal <Account No.>BAL
Account InformationINFO<Account No.>INFO
Add ChannelsADD<Account No.><Channel No.>ADD<Channel No.>
Package UpgradeUP<Account No.><Package Name>UP<Package Name>
Order a MovieBook<Account No.><Channel No>Book<Channel No>

List of Nodal Officers Contact Numbers

Timings :


  • Monday to Friday
  • between 9:30am to 6.30pm

Sr. NoStateNodal Officer NameNodal Officer NumberNodal Officer email IDAddress
1KarnatakaKiran Kumar080-41704930dthnodal [dot] kk [at] airtel [dot] comBharti Telemedia Limited
# 56/4
Sharada Towers
Nandidurga Road
Benson Town
Bangalore - 560 046
2Arunachal PradeshSaurav Pandey9612402426dthnodal [dot] nesa [at] airtel [dot] com4th floor
Bharti House
Six mile
Guwahati-781022
3AssamSaurav Pandey9678216305dthnodal [dot] nesa [at] airtel [dot] com4th floor
Bharti House
Six mile
Guwahati-781022
4ManipurSaurav Pandey9612402426dthnodal [dot] nesa [at] airtel [dot] com4th floor
Bharti House
Six mile
Guwahati-781022
5MeghalayaSaurav Pandey9612402426dthnodal [dot] nesa [at] airtel [dot] com4th floor
Bharti House
Six mile
Guwahati-781022
6MizoramSaurav Pandey9612402426dthnodal [dot] nesa [at] airtel [dot] com4th floor
Bharti House
Six mile
Guwahati-781022
7NagalandSaurav Pandey9612402426dthnodal [dot] nesa [at] airtel [dot] com4th floor
Bharti House
Six mile
Guwahati-781022
8TripuraSaurav Pandey9612402426dthnodal [dot] nesa [at] airtel [dot] com4th floor
Bharti House
Six mile
Guwahati-781022
9DelhiAnoop Goyal011-44985547dthnodal [dot] dl [at] airtel [dot] comD 183
OKHLA INDL AREA PHASE-1
NEW DELHI 110020
10Dadra & Nagar HaveliNaveen Tammana079-40037114dthnodal [dot] gj [at] airtel [dot] comBharti Telemedia Ltd.
4th Floor
Zodiac Square
Opp. Gurudwara
Thaltej
Ahmedabad - 380054
11Daman & DiuNaveen Tammana079-40037114dthnodal [dot] gj [at] airtel [dot] comBharti Telemedia Ltd.
4th Floor
Zodiac Square
Opp. Gurudwara
Thaltej
Ahmedabad - 380054
12GujaratNaveen Tammana079-40037114dthnodal [dot] gj [at] airtel [dot] comBharti Telemedia Ltd.
4th Floor
Zodiac Square
Opp. Gurudwara
Thaltej
Ahmedabad - 380054.
13LakshadweepD Babu044-42102783dthnodal [dot] kl [at] airtel [dot] comBharti Telemedia Limited
6th floor
Bacon IT Park
Vanket Narayana Road
T Nagar Chennai
600017
14KeralaD Babu0484-4100064dthnodal [dot] kl [at] airtel [dot] comTouchpoint
Pavanaphara
TC 14 Bar
1560 Paris Lane
Phypaudo
Trivendrum:695014
15PondicherrySenraj P044-42102783dthnodal [dot] tn [at] airtel [dot] comBharti Telemedia Limited
6th floor
Bacon IT Park
Vanket Narayana Road
T Nagar Chennai
600017
16Tamil NaduN Kumar044-42102783dthnodal [dot] tn [at] airtel [dot] comBharti Telemedia Limited
6th floor
Bacon IT Park
Vanket Narayana Road
T Nagar Chennai
600017
17MumbaiAshley Albuquerque022-40213261dthnodal [dot] mum [at] airtel [dot] comBharti Telemedia Limited
5th Floor
Interface Building
Link Road
Malad West
Mumbai
400064
18ChhattisgarhShiv Verma0755-4218001dthnodal [dot] mpcg [at] airtel [dot] comBharti Telemedia Limited
2 Floor
1 Malviya Nagar
Bhopal
Madhya Pradesh
462003
19Madhya PradeshAmrita Nindawat0755-4218001dthnodal [dot] mpcg [at] airtel [dot] comBharti Telemedia Limited
1- Malviya Nagar
2nd Floor
Bhopal
Madhya Pradesh
462003
20ChandigarhHarpreet Singh Manku0172-4458687dthnodal [dot] pb [at] airtel [dot] comPlot no-21
Rajeev Gandhi Technology Park
Chandigarh
160101
21HaryanaSamit Jaswal0172-4458687dthnodal [dot] hr [at] airtel [dot] comPlot no-21
Rajeev Gandhi Technology Park
Chandigarh
160101
22Himachal PradeshDavinder kumar9805506274dthnodal [dot] hp [at] airtel [dot] comPlot no-21
Rajeev Gandhi Technology Park
Chandigarh
160101
23Jammu & KashmirAugustine Sarkar9622021220dthnodal [dot] jk [at] airtel [dot] comBharti Telemedia Ltd
I C Tower Firozpur road Ludhiana
141001
24PunjabHarpreet Singh Manku0172-4458687dthnodal [dot] pb [at] airtel [dot] comBharti Telemedia Ltd
I C Tower Firozpur road Ludhiana
141001
25Uttar PradeshArvind Keswani0522-4414761dthnodal [dot] up [at] airtel [dot] comBharti Telemedia Limited
Airtel Center
Airtel Tower
Rani Laxmi Bai Marg
Hazratganj
Lucknow- 226001
26UttaranchalAmit Awasthi0522-4414761dthnodal [dot] up [at] airtel [dot] comC31
Main divider road
Ganganar Merrut
250001
27RajasthanRakesh Goswami0141-4411822dthnodal [dot] rj [at] airtel [dot] comBharti Telemedia Ltd. 3rd Floor
Sunny House
Malvia Marg
C Scheme
Jaipur
302001
28Andhra PradeshZakir Ali040-40024449dthnodal [dot] ap [at] airtel [dot] comBharti Telemedia Ltd. C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor)
Opposite Begumpet Police Station
HUDA Road
Hyderabad - 500 016
29BiharVikrant Gaurav9771472070dthnodal [dot] bh [at] airtel [dot] com2nd Floor
ARC
Hotel Maurya Shopping arcade
South Gandhi Maidan
Patna-800001
30JharkhandVikram Sarraf9771472070dthnodal [dot] bh [at] airtel [dot] comRiviresa building
2nd Floor
Opp Ranuak automobile
old HB road
Kokar Ranchi-834001
31Rest of Maharashtra &GoaAshley Albuquerque020-40031591dthnodal [dot] mh [at] airtel [dot] comC/o M/s. Globe Enterprises (Service Franchisee)
Manjunath Apartments
Shop No.6
Muridha Road
Madgaon
Goa
403602
32SikkimTejender Bhandari9800001135dthnodal [dot] nesa [at] airtel [dot] comBharti Telemedia Ltd
Eternity
4th Floor
Block DN-1
Salt Lake city Kolkata
700091
34West BengalArup Bhattacharya033-44131303DTHNODAL [dot] WB [at] airtel [dot] comBharti Telemedia Ltd
Eternity
4th Floor
Block DN-1
Salt Lake city Kolkata
700091
35OrissaGoutam Basak9937238464dthnodal [dot] or [at] airtel [dot] comBharti Airtel Ltd
6th Floor
Plot No E-13/1
Industrial Estate
Chandaka(Infocity)Chandrashekharpur
Bhubaneswar Orisa-751024

Error Messages on Screen
Error Messages Error On TV ScreenReasonTroubleshooting
Error Code: B001NO SIGNAL 
(Error:B001) 		Heavy Cloudy Conditions or Rainfall
Dish alignment problem
Faulty Cable or Connectors
Loose cable connection from Set Top Box
Some obstacle in front of  the Dish
  1. Check Weather condition (Problem would be temporary if there is a windstorm, rain or thunderstorm).
  2. Please check and remove any obstruction around the dish.
  3. Check all cable connections.
  4. Restart the Set Top Box by switching power Off and then On.
  5. If unable to view Channel 099 (Default Channel) & 121 (Recharge Info), call the call center.   
Error Code: 2Please check, viewing card is not inserted properly in Set top box (Error Code:4)If the viewing card is not inserted properly or not being detectedGently pull out the viewing card, wipe it with a dry cloth and reinsert with the gold chip facing down and arrow towards the box.
If issue still persists, please call the call center.
Error Code: 4This channel is not subscribed by you (Error:4)Your current subscription does not include this channelAdd a top-up or upgrade your package.
To add a top-up, simply SMS Add
<Top-up Name> to 54325 from your
registered mobile.

To upgrade your package
please call customer care.
Error Code: 6Account is suspended due to low balance
(Error Code:6)		When the Account balance turns negative.Please recharge your Account immediately to resume services & keep the Set Top Box ON for at least 20 minutes after recharge.

Telemarketer Registration
Circle / StateNameEmail
APThirupathi S, Samuel SunderThirupathi [dot] S [at] airtel [dot] com, Samuel [dot] Sunder [at] airtel [dot] com
BiharKunwar Deepkunwar [dot] deep [at] airtel [dot] com
DelhiYagneeshYagneesh [dot] Sharma [at] airtel [dot] com
GujratVijaykumar SavaliyaVijaykumar [dot] Savaliya [at] airtel [dot] com
KarnatakaAbdul AAbdul [dot] Razak [at] airtel [dot] com
Tamil Nadu & KerelaKanniyappanKanniyappan [dot] B [at] airtel [dot] com
MumbaiAnil MatkarAnil2 [dot] Matkar [at] airtel [dot] com
MaharashtraLavesh BomidwarLavesh [dot] Bombidwar [at] airtel [dot] com
MP & CGLibi VargheseLibi [dot] Varghese [at] airtel [dot] com
Assam & NEPrabhjyot GillPrabhjyot [dot] Gill [at] airtel [dot] com
RAJHanuman RathoreHanuman [dot] Rathore [at] airtel [dot] com
UN (Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir)Harjeet Singh/ Rakesh ThakurHarjeet [dot] Saini [at] airtel [dot] com
Rakesh3 [dot] Thakur [at] airtel [dot] com
Kolkata, West Bengal & OdishaJoydip MookherjeeJoydip [dot] Mookherjee [at] airtel [dot] com
UP East / UP WestTulika Dasguptatulika [dot] dasgupta [at] airtel [dot] com

Ombudsman Contact

The Ombudsperson, Bharti Enterprises Ltd. Bharti Crescent,
1, Nelson Mandela Road Vasant Kunj, Phase II,
New Delhi – 110070
Email: ombudsperson [at] bharti [dot] in


Registered Office

Bharti Airtel Limited
(A Bharti Enterprise)
Bharti Crescent, 1 Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi - 110 070.
Tel. No.: 011-4666 6100
Fax No.: 011-4666 6411


Head Office Address

Bharti Telemedia Limited
Plot No 16,Udhyog Vihar,
Phase IV,
Airtel Center
Gurgaon 122015
Haryana, India


Important Links

    Parent Links
    Airtel Customer Care Number 121

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