Alaska Airlines Customer Care
000 800 100 1051

Alaska'S Ailine Company Travel, Flights, Intercontinental Travel
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Toll free Number(s):


000 800 100 1051

Customer Support

All India Number(s):


022-5650 5702

Mumbai

Email(s):


mileage.plan@alaskaair.com

To Request Missing Credit
refunds@alaskaair.com

For Refund Query

SMS Service
  • SMS the query to 82008 or +1 800 252 7522 (Use 160 characters or less per message)

Contact Support Table
S No.QueryContact No.
1Reservations/ Pre-flight+1 800 252 7522 (24/7)
(1-800-ALASKAAIR)
2Hearing and speech impaired (TTY)711
3Accessible services+1 800 503 0101
4Baggage Service+1 877 815 8253
(6am - 10pm PT)
5Group reservations over 9 passengers+1 800 445 4435
(Mon-Fri 6am - 6pm PT
Saturday 7:30am - 6pm PT)
6Guest Care/ Post-flight
& Account/ Lounge
+1 800 654 5669
(Mon-Fri 7am - 7pm PT
Saturday 8am - 5pm PT)
7Cargo+1 800 225 2752
(All Days 5am - 9pm PT)

Ticket Refunds
  • Electronic Ticket purchased through alaskaair.com, can request a refund online, as long as the ticket is wholly unused. For refunds on all other refundable electronic tickets, please contact Reservations for assistance.
  • For the status of the refund contact customer care execcutive at +1 206 392 7722 on weekdays between 9am-12pm & 1pm-4:30pm (PST) or mail at refunds [at] alaskaair [dot] com
  • For more information please read

Cancellation Policy
  • Visit Manage Reservation link provided above to change or cancel your flights online. In case need to change your plans within 24 hours following your ticket purchase, either can cancel the flight or change the flights.
  • Refund process takes place upto 7 business days. For more information please read

Global Contact Support
  • 001 206 244 0751 (Assistance Support for countries not listed in the following table)
  • Email: international [dot] tech [at] alaskaair [dot] com
  • All contact numbers only work from land lines.T make a call from the mobile activate international dialing features.

CountryToll Free No.
Antigua, Bermuda011 800 2527 5200
Argentina, Belgium,China,Costa Rica, Denmark,
France, Germany, Hungary, Iceland, Ireland,
Malaysia, The Netherlands, Norway, Philippines,
Portugal, Spain, Sweden, Switzerland, Taiwan
00 800 2527 5200
Australia0011 800 2527 5200
Canada+1 800 252 7522
Colombia005 800 2527 5200 (Orbitel) 
009 800 2527 5200 (Telecom Colombia)
Hong Kong, Singapore, Thailand001 800 2527 5200
Israel014 800 2527 5200 (Bezeq)
013 800 2527 5200 (Barak)
012 800 2527 5200 (Golden Lines)
Japan0061 010 800 2527 5200 (IDC)
001 010 800 2527 5200 (KDD)
0041 010 800 2527 5200 (Japan Telecom)
0033 010 800 2527 5200 (NTT)
Korea002 800 2527 5200 (Dacom)
001 800 2527 5200 (Korea Telecom)
008 800 2527 5200 (Onse)
Mexico001 800 252 7522 (Reservations)
001 800 654 5669 (Customer care)
New Zealand0 800 2527 5200
United Kingdom001 800 252 7522
USA / Canada1 800 ALASKAAIR 
(+1 800 252 7522)

Corporate Offices

Alaska Airlines
P.O. Box 68900
Seattle, WA 98168
+1 206 433 3200


Horizon Air
P.O. Box 68977
Seattle, WA 98168
+1 206 241 6757



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