Amazon Toll Free Number
1800 3000 9009

Apparels, Home And Kitchen Appliances, Electronic Devices
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Toll free Number(s):


1800 3000 9009


1800 419 7355

Email(s):


cis@amazon.com

Customer Support
amznindpr@amazon.com

Public Relation Queries

IVRS Menu

Select First Preffered Language

  • Press 1-For order enquiry
    • Press 1-For order status/ return or refund
    • Press 2-For order cancellation
    • Press 3-For other questions
    • Press 9-For other language
  • Press 2-For travel or movie ticket booking
    • Press 1-For flight booking
    • Press 2-For bus booking
    • Press 3-For train booking
    • Press 4-For movie ticket
  • Press 3-For vehicle insurance
    • Press 1-To plan change or cancel policy
    • Press 2-For help and buying new insurance policy
    • Press 8-For payment issues
    • Press *-For repeat
  • Press 4-For issues related to your account for membership

Customer Service

Track by SMS

SMS ORDER/REFUND to 7710000222 to know your order or refund status
using the Track by SMS feature.


Order/Refund Status
Check Status OfSMSExampleResult
Your OrdersSMS order to 7710000222SMS order to 7710000222Receive SMS with details of
most recent orders in last
30 days
Your RefundSMS refund to 7710000222SMS refund to 7710000222Receive SMS with details of
most recent refunds in last
30 days
Specific OrderSMS order(space)<last four digits of OrderID> to 7710000222SMS order 1234 to 7710000222 if 1234 are the last four digits of the Order IDReceive SMS with status
of specific order
Specific RefundSMS refund(space)<last four digits of OrderID> to 7710000222SMS refund 1234 to 7710000222 if 1234 are the last four digits of the Order ID.Receive SMS with status of
specific refund

Amazon Offices Contact Details
LocationPhone Number and
Fax Number
Address
Bangalore080-41970000Amazon Development Center India Pvt Ltd.,
2nd Floor, Safina Towers, Opposite to J.P.
Techno Park, No.3, Ali Asker Road,
Bangalore – 560052
Bangalore WTC080-33273000Amazon Development Center India Pvt Ltd., ?
Brigade Gateway,8th, 9th & 10th Floor, 26/1,
Dr. Rajkumar Road,
Malleshwaram(W), Bangalore-560055
HyderabadAmazon Development Center India Pvt. Ltd.,
2nd Floor-Block A ans Block B, Survey Number-
109,110,111/2, Nanakramguda Village,
Serlingamplayy Mandal,
Hyderabad
Hyderabad040-40005111Amazon Development Center India Pvt Ltd.,
9th & 10th Floor, Bulding#9-, Raheja
Mindspace, Madhapur, Hyderabad
Chennai044-30883088
044-30883005(Fax)
#40,3rd Floor, SP Infocity
M G R Salai, Perungudi
Kandanchavady, Chennai-600096

Place an Order for Delivery to a Pickup Store

Steps to add a Pickup store to your address book for future orders-


  • Place an eligible item in your cart and click the Proceed to checkout button
  • Click Search for a Pickup Store near you when selecting a delivery address
  • Search by pincode, address, or landmark to find a pickup location
  • From the search results, you'll see Pickup Store locations available.
  • Select a Pickup Store by clicking Deliver to this address next to the location
    of your choice.


Important Links

Related Links
  • Amazon Prime Video Customer Care

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