American Airlines Customer Care Number

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Email(s):


refunds.lon@aa.com


Reservations and ticket changes

Flights Within the U.S. and Canada


LanguagePhone
English800 433 7300 (24 hours)
Spanish800 633 3711 (24 hours)
French800 756 8613 (7am 6pm)
Portuguese866 824 8717 (6am 7pm)
Creole800 833 5767 (7am 4pm)
Japanese800 237 0027 24 hours
Mandarin Chinese800 492 8095 24 hours
Hearing & speech impairedDial 711 to be connected
through the National Relay
Service (24 hours)

Worldwide phone numbers
CountryContact No.Office Hours
Africa
Morocco0520 001 375French: Monday – Friday
8 a.m. – 9 p.m.
Saturday – Sunday
9 a.m. – 5 p.m.
English: 24 hours
South Africa+27 11 84460679 a.m. – 5 p.m
Asia / South Pacific
Australia02 9101 1948Cantonese: 11 a.m. – 8 p.m. (AET)
English: 24 hours
Japanese: 24 hours
Korean: 10 a.m. – 7 p.m. (AET)
Mandarin: 24 hours
China400 818 7333Mandarin Chinese: 24 hours
Cantonese: 9 a.m. – 6 p.m.
English: 24 hours
Hong Kong3057 9197Cantonese / Mandarin:
9 a.m. – 6 p.m.
English: 24 hours
India0124 601 4200
0124 417 6700
Monday – Friday
9 a.m. – 7:30 p.m.
Saturday
9 a.m. – 5:30 p.m.
Sunday
10:30 a.m. – 7:30 p.m.
Indonesia+65 634 98444English: 24 hours
Japan03 4333 7675Japanese: 24 hours
English: 24 hours
Malaysia03 2053 5120English: 24 hours
New Zealand09 308 4014Cantonese: 11 a.m. – 8 p.m. (AET)
English: 24 hours
Japanese: 24 hours
Korean: 10 a.m. – 7 p.m. (AET)
Mandarin: 24 hours
Philippines02 8524 8625Monday – Friday
8:30 a.m. – 5:30 p.m.
Singapore6349 8444English: 24 hours
South Korea02 6438 9008Korean: 9 a.m. – 6 p.m.
English: 24 hours
Sri Lanka072 098 7370Monday – Friday
9 a.m. – 7:30 p.m.
Saturday
9 a.m. – 5:30 p.m.
Sunday
10:30 a.m. – 7:30 p.m.
Taiwan02 2563 1200Monday – Friday
9 a.m. – 12 p.m.
1:30 p.m. – 5 p.m.
Closed public holidays
Thailand02 634 1031 or 02 634 1032Monday – Friday
8:30 a.m. – 4:30 p.m.
Closed public holidays
VietnamHanoi: 24 3933 0330
Ho Chi Minh City: 28 3933 0330
Monday – Friday
8:30 a.m. – 12 p.m.
1 p.m. – 5:30 p.m.
Closed Saturdays and public holidays
Caribbean And Bermuda
Anguilla800 744 000624 hours
Antigua800 744 000624 hours
Aruba297 582 270024 hours
Bahamas800 433 730024 hours
Barbados800 744 0006
246 428 4170
24 hours
Bermuda800 744 000624 hours
Bonaire297 582 270024 hours
Cuba0800 2273724 hours
Curacao599 9 869 570724 hours
Dominica800 744 000624 hours
Dominican Republic809 542 5151
1809 200 5151
24 hours
Grand Cayman800 744 000624 hours
Grenada800 744 000624 hours
Guadeloupe0821 980 008 English
0821 980 008 French
24 hours
Haiti509 2996 60009 a.m. – 6 p.m.
Jamaica800 744 000624 hours
Puerto Rico800 981 475724 hours
St. Kitts800 744 0006
869 465 2273
24 hours
St. Lucia800 744 000624 hours
St. Maarten1 721 545 204024 hours
St. Vincent800 744 000624 hours
Trinidad868 821 600024 hours
Turks and Caicos800 744 000624 hours
Europe And Russia
Austria01 360 277 3960German:
Monday – Friday
8 a.m. – 6 p.m.
Saturday – Sunday
9 a.m. – 5 p.m.
English: 24 hours
Belgium070 300 300French:
Monday – Friday
8 a.m. – 6 p.m.
Saturday – Sunday
9 a.m. – 5 p.m.
English: 24 hours
Croatia020 898045English: 24 hours
Czech Republic225 376 447English: 24 hours
Denmark82 33 28 95English: 24 hours
Finland09 8171 0443English: 24 hours
France0821 980 999French:
Monday – Friday
8 a.m. – 6 p.m.
Saturday – Sunday
9 a.m. – 5 p.m.
English: 24 hours
Germany069 5899 6485German:
Monday – Friday
8 a.m. – 6 p.m.
Saturday – Sunday
9 a.m. – 5 p.m.
English: 24 hours
Greece21 1181 3884English: 24 hours
Hungary1 429 2346English: 24 hours
Iceland800 4185English: 24 hours
Ireland0818 710 299English: 24 hours
Italy02 3859 1485Italian/English:
Monday – Friday
8 a.m. – 6 p.m.
Saturday – Sunday
9 a.m. – 5 p.m.
Netherlands0900 040 1666English: 24 hours
Norway815 62 022English: 24 hours
Poland22 584 42 92English: 24 hours
Portugal808 20 09 58Portuguese:
Monday – Friday
7 a.m. – 5 p.m.
Saturday – Sunday
8 a.m. – 4 p.m.
English: 24 hours
Russia499 403 9507English: 24 hours
Spain912 158 999Spanish/English: 24 hours
Sweden0771 200 666English: 24 hours
Switzerland0848 289 289German/French/Italian:
Monday – Friday
8 a.m. – 6 p.m.
Saturday – Sunday
9 a.m. – 5 p.m.
English: 24 hours
Turkey+44 207 660 2300English:
24 hours
United Kingdom0207 660 2300
0844 369 9899
English: 24 hours
Mexico, Central And South America
ArgentinaBuenos Aires: 4318 1111
Toll free: 0 800 444 84253
24 hours
Belize223 252224 hours
Bolivia800 100 54124 hours
Brazil11 3004 5000Portuguese:
6 a.m. – 11 p.m.
English: 24 hours
Chile2 2938 141724 hours
Colombia508 5968
01 800 9171 045
24 hours
Costa Rica4020 121724 hours
Ecuador04 501 0077
02 500 4080
24 hours
El Salvador2298 077724 hours
Guatemala2278 700024 hours
Guyana231 102724 hours
Honduras800 2791 936324 hours
Mexico55 5209 1400
800 904 6000
24 hours
Nicaragua7877 792024 hours
Panama269 602224 hours
Paraguay009 800 542 000324 hours
Peru211 7000
0800 40350
24 hours
Suriname052 054024 hours
Uruguay000 4019 083424 hours
Venezuela212 720 1185
0 800 136 2334
24 hours
Middle East
Bahrain+965 2202 2806English:
Monday – Friday
6:30 a.m. – 5 p.m.
Saturday
6:30 a.m. – 3 p.m.
Sunday
8 a.m. – 5 p.m.
Israel03 7219 497Hebrew:
Sunday – Thursday
9 a.m. – 5 p.m.
English: 24 hours
Kuwait2202 2806English:
Monday – Friday
6:30 a.m. – 5 p.m.
Saturday
6:30 a.m. – 3 p.m.
Sunday
8 a.m. – 5 p.m.
Oman800 74562English:
Monday – Friday
7:30 a.m. – 6 p.m.
Saturday
7:30 a.m. – 4 p.m.
Sunday
9 a.m. – 6 p.m
Qatar00800 100 669English:
Monday – Friday
6:30 a.m. – 5 p.m.
Saturday
6:30 a.m. – 3 p.m.
Sunday
8 a.m. – 5 p.m.
Saudi Arabia800 850 0685

800 844 0652
English:
Monday – Friday
6:30 a.m. – 5 p.m.
Saturday
6:30 a.m. – 3 p.m.
Sunday
8 a.m. – 5 p.m
United Arab Emirates800 03305924English:
Monday – Friday
7:30 a.m. – 6 p.m.
Saturday
7:30 a.m. – 4 p.m.
Sunday
9 a.m. – 6 p.m

Customer Relation Address

American Airlines Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034 



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