0124-4584 111

The customer can send his grievance to either in writing or through official website/ E-mail/ Fax/Letter/Courier

If your complaint remains unresolved within 3 bussiness days, you can further contact

All grievances from walk-in customers (only Fridays) will be acknowledged

In case there is no revert on your query within 2 weeks, the customer will have the right to
approach the Head of Grievance

In case of no revert or the insured is not satisfied with the reply, he/she has right to approach
other forums

GRO
Grievance Redressal Cell
Apollo Munich Health Insurance Co. Ltd.,
Central Processing Center
iLABS Centre, 2nd & 3rd Floor, Plot No 404 - 405,
Udyog Vihar, Phase – III, Gurgaon-122016,
Tel. No.: 0124-4584320;
Fax: 0124 – 4584111
Email: GRO [at] apollomunichinsurance [dot] com

IRDA Grievance Call Center
Toll Free Number: 155255,
Email ID: complaints [at] irda [dot] gov [dot] in

Apollo Hospitals Complex
Jubilee Hills, Hyderabad
Andhra Pradesh500033

Apollo Munich Health Insurance Company Ltd.,
iLABS Center, 2nd and 3rd Floor,
Plot No. 402-405, Udyog Vihar, Phase- III
Gurgaon- 122016, Haryana

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