For more information on Apollo Pharmacy, please check Ask Apollo Helpline No. page

Once received your returned item we will issue a refund to the payment method which you have
furnished to pay for the order. Please allow 7-10 days for the refund to show on your account.

• If you have any queries, do call our help desk at 1860 5000 101 (24*7 customer support).
• Email at customercare [at] apollopharmacy [dot] org, or contact customer support executives through online live chat. 
• To request a refund, email us your order details, including the reason why you're requesting a refund.
• They take customer feedback very seriously and use it to constantly improve our quality of service.

Apollo Pharmacy provides free delivery on all items if your total order amount is Rs. 200/- or more.
For Kerala & MP, delivery charges are applicable as per actual.

• Shipping charges for orders is Rs.25 for ALL orders value of below Rs.200
• Free Delivery on Medicine orders of Rs.200 or more.
• Free Delivery on Non-prescription orders of Rs.200 or more.

• COD orders are not charged an additional fee for any order value.
• COD charges are in addition to the standard delivery charges.
• Only Indian Rupee is accepted in the COD payment method.
• The COD option is available for selected locations only.

• For all in stock items the delivery is within 3 to 8 business days of the order being confirmed.

• All products will reach you within a time span of 3 to 12 days. For certain remote geographies the
  time for deliveries may exceed 12 days.