Axis Bank Credit Card Customer Care Number
1860 419 5555

Axis Bank Official Website
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All India Number(s):


1860 419 5555

Phone Banking No.
1860 500 5555

Other No. For Phone Banking
86901000002

SMS No. For Block/Stolen Card
56 16 16 00

Another SMS Service No. For Block/Stolen Card
022-6798 7700

For blocking of debit/prepaid cards

IVRS Options-
1860 419 5555 / 1860 500 5555

First Select Language


  • Press 0- To report loss of card or any other suspicious transaction
  • Press 1- For debit card ,telebanking pin,credit card pin related services
  • Press 2- For saving account
  • Press 3- For credit card realed query
    • Press 1- To verify with credit card no. and credit card pin
    • Press 2- To verify with credit card no. and telebanking pin

Unauthorised Transaction

Pay Credit Card dues using Axis Bank Account
  • SMS <CCP> space <last 6 digits of your Axis Bank Account number> space
    <Amount> space < last 4 digits of your Axis Bank Credit Card> to 5676782
    i.e.: CCP 123456 1500 7890

SMS : 56161600 or 8691000002

(NRICustomers) along with the last 4 digits of your credit card at 8691000002number:


RequestSMS Message
Customer IDCustID to 56161600
Customer ID for
Credit Card
CUSTIDCC XXXX
(last 4 digits of CC) to 56161600
Block CardBLOCK XXXX (last 4 digits of your
credit card number)


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