Axis Direct Customer Care Number
022-4050 8080

Equity, Derivatives, Mutual Funds, Etfs,Sip,Tax Saving, Insurance, Fixed Income,Ipos
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All India Number(s):


022-6148 0808

Customer Support
022-4050 8080 

Another No. For Customer Support

Email(s):


helpdesk@axisdirect.in

In case of any queries
customer.grievance@axisdirect.in

In case of any grievances

Support Hours
  • Mon- Fri: 08.45 to 17.30 IST
  • 1st, 3rd and 5th Sat: 10.00 to 13.00 IST

Resident Indians

All Products trading and queries

Ph: 022-40508080
Ph: 022-61480808

Trading Queries: helpdesk [at] axisdirect [dot] in

Demat Queries

Ph: 022-68515400
Email: dphelp [at] axisdirect [dot] in

Customer Care Timings:
Monday to Friday: 8.45 am - 5.30 pm IST
Saturday: 10:00 am to 01:00 pm IST (1st, 3rd and 5th)

Commodities and Currency trading
helpdesk [at] axisdirect [dot] in
022-42274564

Customer Care Timings:
Monday to Friday: 8.45 am - 11:55 pm IST


NRI

Email: nri [at] axisdirect [dot] in
India- 022-61480809

For order placement / dealing:
UAE : +971 - 8000188290 (Toll Free)
UK : +44 - 8000315086 (Toll Free)
SGP : +65 - 8001013356 (Toll Free)
AUS : 1800735536 (Toll Free)


Grievance Escalation

Level 1

For trading related queries RI customers could write to -


  • helpdesk [at] axisdirect [dot] in 
  • or call on 022-40508080 / 022-61480808
  • NRI Customers could write to  nri [at] axisdirect [dot] in or call on 91-22-61480809

Information required while registering the query:


Level 2

If you do not receive a satisfactory response at Level 1 within 3 working days, you could write to-


  •  customer [dot] grievance [at] axisdirect [dot] in

Level 3

If you still have not received a satisfactory response at Level 2 within 7 working days, you could contact-


  • Compliance Officer at -
  • compliance [dot] officer [at] axisdirect [dot] in

Main Office Address

Unit No. 2, Phoenix Market City,
15, LBS Road, Near Kamani Junction,
Kurla (West), Mumbai- 400 070.

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