BSES Rajdhani Power Ltd. Contact Number19123
BSES Rajdhani Power Ltd. Contact Number
19123
Service Rating:
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Toll free Number(s):
19123
Electricity Call Center
All India Number(s):
5616107
SMS Service
Email(s):
brpl.customercare@relianceada.com
Consumer Grievances Process
Tier-I
- Call at Helpline No. 011-3999 9707 (24*7)
- Contact Customer Care Center (Mon - Fri, 9:30 am to 5:30 pm & Sat , 9:30 am - 1:00 pm)
- Online through complaint section on BSES Website or email at brpl [dot] customercare [at] relianceada [dot] com
- Can also complain through BSES Mobile App
- To report harassment, unethical practices or corruption related complaints-
- Email : brpl [dot] vigilance [at] relianceada [dot] com or call at 011-2627 3311
- To report theft information Whatsapp @ 95550 10022
If Complaint is not resolved timely, contact Head (Customer Service)
- Email : brplhead [dot] customercare [at] relianceada [dot] com
- Post: Head -Customer Care, BSES Rajdhani Power Limited,
BSES Bhawan, Nehru Place, New Delhi-110019
Tier-II
- If your not request not resolved , contact Customer Grievance Redressal forum (CGRF)
- Sub- Station Building, Sector V , Push Vihar, new Delhi-110017
Tel: 011-8468952631, 8468935702
Fax: 29564400
Email: cgrfbrpl [at] gmail [dot] com
Contact Centers
Division Head (Business)
| Name | Division | Phone No. | Address/Email |
|---|---|---|---|
| Sundara Pandiyan | Alaknanda | 011-39995283 | BSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi - 110048 Email: Sundara [dot] Pandiyan [at] relianceada [dot] com |
| Neetu Bhatia | Dwarka | 011-39997991 | C-2C, Pocket 12, Janakpuri, near Agarwal Bhawan, New Delhi - 110058 Email: neetu [dot] bhatia [at] relainceada [dot] com |
| Arvind Yadav | Hauz Khas | 011-39995787 | A-1/27, Safdarjung Enclave, near Green Field School, New Delhi - 110029 Email: arvind [dot] yadav [at] relianceada [dot] com |
| Prabhat Sharma | Jaffarpur | 011-39997076 | 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043 Email: prabhat [dot] sharma [at] relianceada [dot] com |
| Suchita Arora | Janak Puri | 011-39999110 | G-8, Maya Enclave, Hari Nagar, near Hari Nagar Clock Tower, New Delhi - 110064 Email: suchita [dot] arora [at] relianceada [dot] com |
| Ashok Bhadoria | Khanpur | 011-39997284 | BSES Sub-Station Southend Apartment MB Road, near Indian Oil Petrol Pump Pulprahladpur, New Delhi - 110044 Email: Ashok [dot] Bhadoria [at] relianceada [dot] com |
| Ajay Malhotra | Mohan Garden | 011-39991285 | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 Email: Ajay [dot] Malhotra [at] relianceada [dot] com |
| Navdeep Arora | Mundka | 011-39997186 | Substation Building No 1, Main Rohtak Road, near Surajmal Stadium, New Delhi - 110041 Email: Navdeep [dot] Arora [at] relianceada [dot] com |
| Sudhir Jairath | Najafgarh | 011-39999164 | 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043 Email: sudhir [dot] jairath [at] relianceada [dot] com |
| Vikram Narula | Nangloi | 011-39997833 | Substation Building No 1, Guru Har Krishan Nagar, Paschim Vihar, opposite Gurudwara, New Delhi - 110087 Email: vikram [dot] narula [at] relianceada [dot] com |
| Sangita Deb Saika | Nehru Place | 011-39995006 | E-Block , Substation Building, East of Kailash, behind Sapna Cinema, New Delhi - 110019 Email: Sangita [dot] Sakia [at] relainceada [dot] com |
| Alok Yadav | Nizamuddin | 011-39999051 | 11 KV Sub-Station, Nizamuddin West, near HP Petrol Pump, New Delhi - 110013 Email: alok [dot] yadav [at] relianceada [dot] com |
| Anil Kaushik | Palam | 011-39999220 | C-2-D, Janakpuri, Dabri More, Palam, near Orchid Hospital, New Delhi - 110058 Email: anil [dot] kaushik [at] relianceada [dot] com |
| Dheeraj Koul | Punjabi Bagh | 011-39999194 | Road No- 22, East Punjabi Bagh, near Dhingra Park, New Delhi - 110026 Email: Dheeraj [dot] Koul [at] relianceada [dot] com |
| Vivek Prasad | R K Puram | 011-39999060 | BSES Rajdhani Power Ltd. West Block, Sec-I, R.K Puram, near Sewa Bhavan, New Delhi - 110066 Email: vivek [dot] prasad [at] relianceada [dot] com |
| Anurag K Gupta | Saket | 011-39999003 | Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017 Email: anurag [dot] k [dot] gupta [at] relianceada [dot] com |
| Gaje Singh | Sarita Vihar | 011-39999929 | BSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi - 110065 Email: Gaje [dot] Singh [at] relianceada [dot] com |
| Akbar Basha | Tagore Garden | 011-39991340 | Tagore Garden, near Central Market, New Delhi - 110027 Email: Akbar [dot] Basha [at] relianceada [dot] com |
| Anil Rustagi | Uttam Nagar | 011-39999157 | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 Email: anil [dot] rustagi [at] relianceada [dot] com |
| Vikas S Jain | Vasant Kunj | 011-39997240 | Sector C- 9, Vasant Kunj, near Mother Dairy, New Delhi - 110070 Email: vikas [dot] s [dot] jain [at] relianceada [dot] com |
| Sarita Singh | Vikas Puri | 011-39999053 | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 Email: Sarita [dot] Singh [at] relianceada [dot] com |
Division Head (O&M)
| Name | Division | Phone No. | Address/Email |
|---|---|---|---|
| Nagendra Shekhar | Alaknanda | 9312667642 | G block, Kalkaji, BSES Complaint center, near Head Post Office-110019 Email: Nagendra [dot] Shekhar [at] relianceada [dot] com |
| Ajit Singh Kadian | Dwarka | 9350130485 | Neta ji, Subhash Apartment, Sec-13 Dwarka-110078 Email: Ajit [dot] Kadian [at] relianceada [dot] com |
| Ved Prakash Sharma | Hauz Khas | 7835017565 | Rbi Hauz Khas Complaint Center Near Laxman Public School-110016 Email: Vedprakash [dot] Sharma [at] relianceada [dot] com |
| Mahi Pal | Jaffarpur | 9350130461 | 66 kv grid JaffarPur Near Jaffarpur Police Station Rawta Mode-110073 Email: mahi [dot] pal [at] relianceada [dot] com |
| Balkishan Choudhary | JanakPuri | 9350261211 | B32, Mayapuri Ph-1, Near Metal Forging-110064 Email: balkishan [dot] choudhary [at] relianceada [dot] com |
| Ajay N Sharma | Khanpur | 011-39999017 | Khanpur Complaint center, Near RPS colony, M.B road, Khanpur - 110062 Email: ajay [dot] n [dot] sharma [at] relianceada [dot] com |
| Suraj Azad/Raj Vij | Mohan Garden | 7827959422/93126667184 | Substation No-2, Netaji Subhash Apartment, Near Shiv temple pocket-1 Phase -2 sector-13 Dwarka -110078 Email: Suraj [dot] Azad [at] relianceada [dot] com/ Raj [dot] Vij [at] relianceada [dot] com |
| Om Taneja | Mundka | 9350261491 | Bses office,opposite K-11 , Udyog Nagar- 110041 Email: om [dot] taneja [at] relianceada [dot] com |
| Anand Tripathi | Nangloi | 9350261472 | Bses office, Guru Harkishan Substation no 2, near Mota Singh School - 110087 Email: anand [dot] tripathi [at] relianceada [dot] com |
| Rajendra Singh | Nehru Place | 9312782452 | W block, GK-1, Near Archana Complex -110048 Email: Rajendra [dot] S [dot] Yadav [at] relianceada [dot] com |
| Mahi P Singh | Nizamuddin | 011-39991375 | Division office O&M, Opp Sathya Sai, Pragati Vihar, Lodhi Road -110003 Email: mahi [dot] p [dot] singh [at] relianceada [dot] com |
| Dharminder Pathania | Palam | 9313508008 | Bses Building substation 1 & 2 , sector 6 Dwarka , near Vrindavan Appartment-110075 Email: Dharminder [dot] Pathania [at] relianceada [dot] com |
| Gajender Su Singh | Punjabi Bagh | 8010770572 | A6, Paschim Vihar, Opp DDA Market-110087 Email: Gajendra [dot] Su [dot] Singh [at] relianceada [dot] com |
| Subhanarayan Prasad | R K Puram | 7835017570 | Sector-9, RK Puram, Near Sangam Cinema-110022 Email: Subhanarayan [dot] Prasad [at] relianceada [dot] com |
| Kashmir Singh | Sarita Vihar | 9312782581 | H block , Sarita Vihar-110076 Email: kashmir [dot] singh [at] relianceada [dot] com |
| Sumeet Arora | Tagore Garden | 8010781246 | B 3 Paschim Vihar, Near GD Goenka La Petite School-110063 Email: Sumeet [dot] Arora [at] relianceada [dot] com |
| Mayank M Jain | Uttam Nagar | 9372866424 | DDA E-pocket, Binda pur, Uttam Nagar-110059 Email: mayank [dot] m [dot] jain [at] relianceada [dot] com |
| Rajiv K Gupta | VikasPuri | 9313553186 | H-block, Vikaspuri, Near Gurudwara-110018 Email: rajiv [dot] k [dot] gupta [at] relianceada [dot] com |
Division Head (O&M) - Rural
| Name | Division | Phone No. | Address/Email |
|---|---|---|---|
| Sandeep Chauhan | Najafgarh | 7428832097 | 220 kv Grid.Power, House Najafgarh, Near Sai temple ,DJB office-110043 Email: sandeep [dot] chauhan [at] relianceada [dot] com |
| Sunil Kumar | Vasant Kunj | 8448792217 | Bijwasan Complaint Center near Golok Dham Mandir-110061 Email: Sunil [dot] A [dot] Kumar [at] relianceada [dot] com |
Division Head (O&M) - Urban
| Name | Division | Phone No. | Address/Email |
|---|---|---|---|
| Vipin K Kumar | Najafgarh | 7428747034 | 220 kv Grid.Power,House Najafgarh, Near Sai temple ,DJB office-110043 Email: vipin [dot] k [dot] kumar [at] relianceada [dot] com |
| Ranbir Singh | Vasant Kunj | 9350110237 | Aundhariya Bagh, Opp d-1, Vasant Kunj, near BSES Dispensary-110070 Email: Ranbir [dot] Singh [at] relianceada [dot] com |
Divisional Offices
| Division Name | Address |
|---|---|
| ALAKNANDA | BSES Customer Care Centre, E-Block Greater Kailash-2, near Gurudwara, New Delhi - 110048 |
| KHANPUR | BSES Sub-Station Southend Apartment MB Road, near Indian Oil Petrol Pump Pulprahladpur, New Delhi - 110044 |
| SAKET | Adhchini 33 KV Grid Building, Aurobindo Marg, near Hero Honda Showroom, New Delhi - 110017 |
| VASANT KUNJ | Sector C- 9, Vasant Kunj, near Mother Dairy, New Delhi - 110070 |
| NEHRU PLACE | E-Block , Substation Building, East of Kailash, behind Sapna Cinema, New Delhi - 110019 |
| NIZAMMUDIN | 11 KV Sub-Station, Nizamuddin West, near HP Petrol Pump, New Delhi - 110013 |
| SARITA VIHAR | BSES Sub-station Building, Community Centre, New Friends Colony, near New Friends Colony Police Station, New Delhi - 110065 |
| R K PURAM | BSES Rajdhani Power Ltd. West Block, Sec-I, R.K Puram, near Sewa Bhavan, New Delhi - 110066 |
| HAUZ KHAS | A-1/27, Safdarjung Enclave, near Green Field School, New Delhi - 110029 |
| JANAK PURI | G-8 Maya Enclave , Near Shaheed Pawan Sahani Chowk , Hari Nagar, New Delhi -110064 |
| NAJAFGARH | 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043 |
| JAFFARPUR | 220 KV Grid Sub Station, Najafgarh, opposite Delhi Jal Board Office, New Delhi - 110043 |
| NANGLOI | Substation Building No 1, Guru Har Krishan Nagar, Paschim Vihar, opposite Gurudwara, New Delhi - 110087 |
| MUNDKA | Substation Building No 1, Main Rohtak Road, near Surajmal Stadium, New Delhi - 110041 |
| PUNJABI BAGH | Road No- 22, East Punjabi Bagh, near Dhingra Park, New Delhi - 110026 |
| TAGORE GARDEN | Tagore Garden, near Central Market, New Delhi - 110027 |
| VIKAS PURI | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 |
| UTTAM NAGAR | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 |
| MOHAN GARDEN | District Centre Janakpuri, beside Sub Registrar Office, New Delhi - 110058 |
| PALAM | C-2-D, Janakpuri, Dabri More, Palam, near Orchid Hospital, New Delhi - 110058 |
| DWARKA | C-2C, Pocket 12, Janakpuri, near Agarwal Bhawan, New Delhi - 110058 |
Digi Seva Kendra (DSK)
| Digi Seva Kendra (DSK) | Serving Division | Address |
|---|---|---|
| Nehru Place | Alaknanda | BSES Bijli Digi Seva Kendra, BSES Bhawan Nehru Place New Delhi-110019 |
| Nehru Place | ||
| Nizamuddin | ||
| RK Puram | Hauz Khas | BSES Bijli Digi Seva Kendra, 33 KV Grid, Near Sewa Sadan, West Block, SEC - I R.K Puram, New Delhi - 110066 |
| R.K. Puram | ||
| Saket | Saket | BSES Bijli Digi Seva Kendra, 33 KV Grid, BSES Adchini New Delhi-11016 |
| Vasant Kunj | Vasant Kunj | BSES Bijli Digi Seva Kendra, Near Sector A, Pkt C, Opposite D-1, Vasant kunj New Delhi 110070 |
| Paschim Vihar | Mundka | BSES Bijli Digi Seva Kendra, Power House, A-1 Paschim Vihar, Next to Milansar Appartment, New Delhi-110063 |
| Nangloi | ||
| Punjabi Bagh | ||
| Dashrath Puri | Palam | BSES Bijli Digi Seva Kendra, BSES G2 - Grid Dashrathpuri, Opp. Dashrathpuri Metro Gate no. 3, New Delhi-110045 |
| Dwarka | ||
| Janakpuri | JanakPuri | BSES Bijli Digi Seva Kendra, Hari Nagar, Maya Enclave Near Ghanta Ghar, Opposite Narayan Mandir, New Delhi-110064 |
| Vikaspuri | Mohan Garden | BSES Bijli Digi Seva Kendra, BSES Janakpuri District Centre Near Transport Authority New Delhi-110058 |
| Uttam Nagar |
Address
BSES Bhawan,
Nehru Place, New Delhi 110019
Nearest Landmark: Nehru Place Bus Terminus
