Bajaj Housing Finance Customer Care Number86980 10101
Bajaj Housing Finance Customer Care Number
86980 10101
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Toll free Number(s):
1800 103 3535
For Customer Care Executive
All India Number(s):
869 8010 101
For queries & support
7036 222 221
Missed Call for Home Loan
7036 222 223
Missed Call for Loan Against Property
960 702 5035
For WhatsApp Support
Email(s):
wecare@bajajfinserv.in
For Queries & Support
IVRS Menu
86980 10101 (Customer Care Number)
- Press 1: If you are Existing Customer of Bajaj Finance Limited
- Press 1-To Validate with your Registered Mobile Number
- Press 2-To Enter your Customer ID
- Press 3-To Enter the EMI Card Number
- Press 4-To check your recent Fixed Deposit Application Status
- Press 5-If you do not have any of this information to validate
to move the head of the menu opiton
- Press 2: If you are not customer of Bajaj Finance Limited
- Press 1-For Exclusive Offers
- Press 2-To Stop Recovery Call
- Press 3-If you recieving promotion offer related call
from Bajaj Finance and wish to stop it. - Press 4-For queries related RBI Super Card
- Press 5-For any other service of product related queries.
SMS Service
SMS <CODE> to 53010
| Code | Product |
|---|---|
| HLBT | Salaried Home Loan Balance Transfer |
| HL | Salaried Fresh Home Loan |
| LAP | Self-Employed Fresh LAP |
| LAPBT | Self-Employed LAP Balance Transfer |
How to Receive Information Via SMS '9227564444'
| Keyword | Transaction |
|---|---|
| AP | To receive the download URL for mobile app |
| GETEMAIL | To know your current email address |
| UPDEMAIL | Know your current email address |
| GETADD | To know your current mailing address |
| CUSTID | To know your customer ID |
| LAN | To know your loan account number (LAN) |
| EMI LAN | Know your loan/EMI details |
| EXPERIA | To know your customer portal-Experia username and password |
| PIN | Know your 4 digit EMI Card PIN |
| SOA | To get Statement of account (SOA) |
| NOC | To get No Objection Certificate (NOC) on loan closure |
| REPSCH | Repayment schedule |
| FEEDBACK | Give your valuable feedback |
| SAT Y | Give a positive feedback |
| SAT N | Give a negative feedback |
Grievance Redressal
| Stages | Process |
|---|---|
| Initial Stage | Any complaint can be registered through Mail : wecare [at] bajajfinserv [dot] in Phone: 8698010101 |
| Ist Level | If issue not resolved within 7 working days then customer can contact through mail at: grievanceredressalteam [at] bajajfinserv [dot] in |
| IInd Level | If customer not satisfied with level 1 |
| IIIrd Level | If the customer is unsatisfied with level 2 resolution within 5 working days, the customer raised his/her complaint through the mail at hema [dot] ratnam [at] bajajfinserv [dot] in write to National Manager 5th Floor, B2 Cerebrum IT Park, Kumar City Kalyani Nagar Pune, Maharashtra Pin-411014 |
| IVth Level | If complaint is not redressed within 15 working days, the customer can approach to National Housing Bank at address given below in the prescribed format available at link Department of Regulation and Supervision (Complaint Redressal Cell) National Housing Bank 4th Floor, Core-5A, India Habitat Centre, Lodhi Road, New Delhi-110003 |
Company Secretary
| Name | R Vijay |
|---|---|
| Phone No. | 020-71576072 020-71576994 |
| vijay [dot] r [at] bajajfinserv [dot] in | |
| Address | Bajaj Housing Finance Limited 3rd Floor, Panchshil Tech Park, Viman Nagar, Pune-411014 |
Corporate Office
Cerebrum IT Park, B2 Building,
5th Floor, Kumar City, Kalyani Nagar,
Pune-411014, Maharashtra
Registered Office
Bajaj Housing Finance Limited
Bajaj Auto Limited Complex
Mumbai-Pune Road
Akurdi-411035, Maharashtra, India.
Important Links
- Frequently Asked Questions (For Home Loan)
- Frequently Asked Questions (For Home Learn)
- Branch Locator
- Home Loan Form
- Home Loan Balance Transfer
- Loan Against Property
Social Sites
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