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Bank of Baroda Customer Care Number
1800 102 44 55

Bank Accounts, Loans, Investments, Insurance
Service Rating: 
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Toll free Number(s):

1800-102-4455

Phone Banking/ Cards Hot listing
1800-258-4455

Phone Banking/ Cards Hot listing
1800-223-344

Phone Banking/ Cards Hot listing
1800-225-110

Crefit Card
1800-102-7788

For PMJDY customers and other Financial Inclusion schemes
1800-220-400

For debit cards
1800-102-5627

Gift / Pre-paid / Reloadable card
1800-233-6427

24X7, for digital banking related issues
1800-225-740

For issues other than digital banking
1800 103 9586

For reporting the Unauthorised transaction/ Gift/Pre-paid/ Reloadable Card

All India Number(s):

8468-00-1111

for Account Balance - Missed Call
8468 00 1122

for Mini Statement - Missed Call
+91 79-49044100

For NRI-From Overseas locations
+91 79-23604000

For NRI-From Overseas locations
022-6884-3916

10 am to 5 pmIST- Operational Guideline Queries -NRI

Email(s):

bobsupport@cardbranch.com

Gift / Pre-paid / Reloadable card
gm.ops.ho@bankofbaroda.com

nribo@bankofbaroda.com

IVRS Menu-

1800 102 4455 (Phone Banking services)

First Select Language,

  • Press 1- Report for card lost or stolen
  • Press 2- Banking services,other information
  • Press 3- Product information
  • Press 4- NRI information

For Customers

Level 1

You may register your grievance online through our grievance redressal portal-


Level 2

If your grievance is still not redressed, you can escalate your concern to the Regional
Level quoting the unique Tracker ID


Level 3

Level 4

If you are not satisfied with the response received, you may escalate your concern to
Principal Nodal Officer Mr. Kuku Ram Kanojia in the following ways quoting your
Unique Tracker ID-


  • Principal Nodal Officer

    Mr. Pankaj Mittal.
    General Manager (Operations & Services)
    Bank of Baroda, Head Office,
    Baroda Bhavan, R C Dutt Road,
    Alkapuri, BARODA - 390007, (Gujarat) India.
    Phone : 0265-2316792
    Email : gm [dot] ops [dot] ho [at] bankofbaroda [dot] com


SMS Service

SMS to 8422009988 as detailed below


SMS textFunction
BAL < space > Last 4 digit of account number
e.g. if account number is 17610400000811 type:
BAL 0811		Balance Enquiry
MINI < space > Last 4 digit of account number
e.g. if account number is 17610400000811 type:
MIN 0811		Mini Statement
REG < space > Last 4 digit of account no
e.g. if account number is 17610400000811 type:
REG 0811		Registration of Preferred account number – If more than one account is linked with the same mobile number and customer want to avail Mini Statement service through missed call service
CHEQ < space > Last 4 digit of account number < space > Cheque No.
e.g. if account number is 17610400000811 and cheque number is 006789 type:
Cheq 0811 006789		Cheque Status
DEACT < space > Last 4 digit of account number
e.g. if account number is 17610400000811 type:
DEACT 0811		Un-subscribing SMS alert facility
ACT < space > Last 4 digit of account number
e.g. if account number is 17610400000811 type:
ACT 0811		Subscribing SMS alert facility (for A/c where customer had unsubscribed the facility earlier)
ACT < space > Last 4 digit of account number
e.g. if account number is 17610400000811 type:
ACT 0811		Subscribing SMS alert facility (for A/c where customer had unsubscribed the facility earlier)

Debit Card Blocking
SMS textFunction
BLOCK < space > C < space > last 4 digits of Card No.
Customer remembers his Debit Card Number
BLOCK < space > A < space > last 4 digit of A/c No.
Customer remembers his Account Number
BLOCK < space > ALL
Customer does not remember his debit card /account number
BLOCK < space > HELP
To know the different option available for card blocking
ODREQ < space > YPMJDY OD request through SMS
PMSBY < space > Nominee name < space > YEnrollment for Pradhan Mantri Suraksha Bima Yojana (PMSBY)
PMJJBY < space > Nominee name < space > Y
Enrollment for Pradhan Mantri Jeevan Jyoti Bima Yojna (PMJJBY)
UID < space > 12 digits Aadhaar Number < space > last 4 digit of account number
To link Aadhaar with Bank account
LANG< space >LANGUAGE CODE
To receive transactional SMS alerts in preferred language

First Appellate Authorities
ZoneCurrent FAAContact No.EmailAddress
AhmedabadMahesh M Bansal079 - 26473060zm [dot] ngz [at] bankofbaroda [dot] com8th Floor, BOB Towers, Opp. Law Garden, Ellisbridge, Ahmedabad - 380006
BarodaRajesh Kumar Singh0265-2316500/6387333027zm [dot] sgz [at] bankofbaroda [dot] comZonal Manager, South Gujarat Zone, South Gujarat Zone, Suraj Plaza - III, Sayajiganj,Baroda-390005, Gujarat
BangaluruSudhakar Nayak A D080-25130700zm [dot] karap [at] bankofbaroda [dot] comBank of Baroda, Regional Office - North,2nd Floor, 41/2, Vijaya Tower, M.G.Road, Trinity Circle Bangalore -560001.
BhopalGirish C Dalakoti0755-4289103/8817405901zm [dot] mpz [at] bankofbaroda [dot] comBank of Baroda, Zonal Office (Bhopal Zone), Plot No. 202, Ganga Jamuna Complex, M. P. Nagar, Zone-1, Bhopal-462011
ChandigarhVimal Kumar Negi0172-2745239/40zm [dot] chandigarh [at] bankofbaroda [dot] comSCO 185-187, Sector 9-C Chandigarh- 160009
ChennaiS Rengarajan044-23454348zm [dot] sz [at] bankofbaroda [dot] comBank of Baroda, Zonal Office, Baroda Pride, New No 41, 3rd floor, Luz church road, Mylapore, Chennai- 04
ErnakulamK Venkatesan0484-2867800legal [dot] ekmz [at] bankofbaroda [dot] comZonal Office, Ernakulam, 5th Floor, M G Road Metro Station Complex, M G Road, Ernakulam
HyderabadMan Mohan Gupta040-23287217zm [dot] hyderabad [at] bankofbaroda [dot] comBank of Baroda, Zonal Office, D NO 289-6-3, 1st floor, karim Manzil, Old MLA Quarters Road, hyderguda, Hyderabad, Telangana- 500029
JaipurMahendra Singh Mahanot0141-2727101zm [dot] rz [at] bankofbaroda [dot] comBaroda Bhavan, Plot No.13, Airport Plaza,Durgapura,JAIPUR-302018
KolkataDebabrata Das033-23401602zm [dot] ez [at] bankofbaroda [dot] comEastern Zonal Office, Baroda, Gn-Block, Sector-5, Salt Lake City Tower, Plot-38/2, Kolkata, 700091
LucknowBrajesh Kumar Singh0522-6677607/08zm [dot] upu [at] bankofbaroda [dot] comBank of Baroda, Zonal Office, V-23, Vibhuti Khand, Gomti Nagar, Lucknow- 226010
MangaluruGhayathri R0824-8423900/9869239649zm [dot] mangalore [at] bankofbaroda [dot] comBank of Baroda, Zonal Office, Vijaya Towers, II Floor, MSRS Road, Mangalore, Karnataka
MeerutAmar Nath Gupta0581-2420563zm [dot] wupu [at] bankofbaroda [dot] com1st Floor, 129-D, Civil Lines, Bareilly, U.P.-243001
MumbaiJagdish Tungaria022-22615736/ 22624419zm [dot] gmz [at] bankofbaroda [dot] com3 Walchand Hirachand Marg, 3rd Floor, Ballard Pier, Mumbai- 400001
New DelhiSammita Sachdev011-23322949zm [dot] nz [at] bankofbaroda [dot] com8th Floor Bank of Baroda Building, 16 Parliament Street New Delhi-110001
PatnaSanjeev Menon0612-2557643zm [dot] bojz [at] bankofbaroda [dot] comBihar-Ordisha-Jharkhand Zone, 5th Floor, Anand Vihar, West Boring Canal Road, Patna- 800001
PuneManish Kaura020-25937101, 020-25937107zm [dot] mgz [at] bankofbaroda [dot] comBank of Baroda, Zonal Office, 2nd Floor, Sharda Centre, 11/1, khailare Road, Erandwana, Pune- 411004
RajkotVijay Kumar Basetha0281-2440262Zm [dot] rajkot [at] bankofbaroda [dot] comBank of Barod, Zonal Office, 2nd Floor, Bank of Baroda Building, Near Head Post Office, Jubalee Chowk, Rajkot.
Head Office (Baroda)Pankaj Mittal0265-2316792gm [dot] ops [dot] ho [at] bankofbaroda [dot] comBank of Baroda, 8th Floor, Surajplaza-1, Sayajiganj, Baroda, Gujarat- 390005
BCCDheerendra Settipalli,022-66985702gm [dot] legal [at] bankofbaroda [dot] comBaroda Corporate Centre, C-26, G-Block, Bandra Kurla Complex, Mumbai 400051.

Corporate Centre

Bank of Baroda,
Baroda Corporate Centre, Plot No. C-26, Block G,
Bandra Kurla Complex, Bandra (East), Mumbai 400051
Phone No. : 022- 6698 5000-04
Fax No. : 022-26523500


Head Office

Bank of Baroda
Baroda Bhavan
7th Floor,R.C. Dutt Road,
Vadodara-390 007, (Gujarat) India.
Phone No. : 0265-2316792
Email : cs [dot] ho [at] bankofbaroda [dot] com


Important Links

Related Links
  • Bank of Baroda Credit Card Customer Care No. 1800 225 100
  • Bank Of Baroda Home Loan Toll Free No.1800 220 400

Also See


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