Bank of India Customer Care Number1800 220 229
Bank of India Customer Care Number
1800 220 229
Bank Internet Banking, Home Loan, Car Loan, Other Facilities
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Toll free Number(s):
1800 220 229
Customer support For Debit Card
1800 103 1906
Alternate No. Customer support For Debit Card
1800 425 1112
BSNL Helpline For loss of Debit Card
1800 220 088
Customer support For Credit Card
All India Number(s):
022-4091 9191
Chargeable number-Any Information
022-4042 6005
Hot Listing-Deactivating Card
022-4042 6006
Hot Listing-Deactivating Card
022-6131 2937
Merchant Enrolment
022-6131 2936
Merchant Enrolment
022-0429 123
Debit Card Hotlisting
9015 135 135
Mini Statement
9266 135 135
Mini Statement
981 055 8585
SMS
022-6744 7007
BOI Staff Portal
022-6744 7008
BOI Staff Portal
801 0968 305
Missed call service for vehicle loan/home loan
Email(s):
boi.starconnect@bankofindia.com
feedback.boialumni@bankofindia.co.in
Boi Feedback
boi.callcentre@bankofindia.co.in
headoffice.nri@bankofindia.co.in
Query related to NRI matters
IVRS Menu
1800 220 229
Press 1- If you face any problem in this epidemic of covid
Press 2- For Banking Services
Select your language,
- Press 1- For blocking of debit or credit card
- Press 2- For account balance
- Press 3- For banking services
- Press 4- For self pin generation services
- Press 5- For stop cheque payment request
- Press 6- For other banking services
Hotlisting Of Card
ATM Cards / Debit Cards
| Enquiry | Land Line : 022-40429036, 080-69999203 Email : boi [dot] customerservice [at] oberthur [dot] com |
| Hot Listing(Deactivating Card) | Toll Free:1800 425 1112 Land Line : 022-40429123 022-40429127 Manual : 044-39113784 044-71721112 Email : PSS [dot] hotcard [at] fisglobal [dot] com |
Credit Cards
| All types of Enquiry / Hot Listing (Deactivating Card) | Toll Free: 1800 220 088, 022-40426005 022-40426006 |
| Merchant Enrolment | Land Line : 022-61312937 |
RTGS/NEFT/IMPS/UPI
| RTGS | Rtgs [dot] boi [at] bankofindia [dot] co [dot] in | 022-67447092 022-67447093 |
| NEFT | Boi [dot] neft [at] bankofindia [dot] co [dot] in | 022-61312984 022-61312992 022-61312997 |
| IMPS | Boi [dot] imps [at] bankofindia [dot] co [dot] in | 022-61312994 022-61312995 |
| UPI | N/A | 022-67447025 |
Chief Vigilance Officer (CVO)
Name: Shri L N Rath
Designation : Chief Vigilance Officer
Ph: 022-66684661
Email: gm [dot] cvo [at] bankofindia [dot] co [dot] in
Grievance Redressal Mechanism
| Levels | Escalation | No. of days to resolve | Particulars |
|---|---|---|---|
| Level - 1 | Branch Level | 5 days | In case of any complaint, the matter may be first brought to the notice of concerned Branch Manager for immediate Redressal. |
| Online Complaint (OCRM) | Alternatively, You may register complaint online, for which an icon “Online Complaint (OCRM) “ has been provided at home page of our Bank’s website. Upon lodging the complaint in OCRM, the system provides a “Tracker ID’ as an acknowledgement and also to track the progress of the complaint. You have to preserve the “Tracker ID” for future reference. | ||
| Level - 2 | Zonal Level | 3 days | If the complaint is not redressed to Your satisfaction, the matter may be taken up with the Zonal Manager concerned (by giving tracking number/ reference number) whose name, address and other details may be obtained by clicking the link below: |
| Level - 3 | NBG Level | 2 Days | If still any complaint is not redressed, the matter may be taken up with the next level i.e. NBG GM concerned (by giving tracking number/ reference number) whose name, address and other details may be obtained by clicking the link below: |
| Level - 4 | Chief Grievance Redressal Officer | 4 Days | If you still feels unsatisfied with the responses received you can address the complaint to the Bank’s Nodal Officersat Head Office designated to deal with your complaints/ grievances giving full details of the case and giving tracking number/ reference number on the below mentioned address |
| External Agencies | 1 month | In case your grievance does not get resolved at the Bank Level within a month, please write to the Banking Ombudsman. | |
Code Compliance Officers
Nodal Officer for Grievance Redressal /BCSBI compliance officer at Head Office
Deputy General Manager
Smt. Manasi Manoj Phene,
Customer Excellence Branch Banking Dept., Head Office,
Star House I, C-5, “G” Block, 2nd floor (West) wing,
Bandra-Kurla Complex, Bandra (East), Mumbai 400051
Ph: 022-66684479
Email: manasi [dot] phene [at] bankofindia [dot] co [dot] in
Nodal Officer for Grievance Redressal /BCSBI compliance officer of the Bank
General Manager
Shri Girish Kumar Singh,
Star House I, Plot: C-5, G-Block, 2nd floor, East Wing,
Bandra-Kurla Complex, Bandra (East),
Mumbai-400 051
Ph: 022-66684860
022-66684479
Email: cgro [dot] boi [at] bankofindia [dot] co [dot] in
List Of Pension Nodal Officers
The General Manager.
Government Business Department,
Head Office, 10th Floor, Chandralok Building,
Janpath, New Delhi - 110 001
Ph: 011-23721812
011-23721813
011-23721814
011-23721815
Email: Ho [dot] Gbd [at] bankofindia [dot] co [dot] in
Specialised NRI Branches - India
| Name Of Branch | Contact No. | Address | |
|---|---|---|---|
| Ahmedabad NRI Branch | 079-26580514 079-26581538 079-26585038. | ahmdnri [dot] ahmedabad [at] bankofindia [dot] co [dot] in | Opp. Town Hall, Ellisbridge, Ahmedabad - 380 006. |
| Anand NRI Branch | 02692-256291 02692-256292, 02692-256290 | anandnri [dot] vadodara [at] bankofindia [dot] co [dot] in | “KalpaVraksh”, Dr. Cook Road, Opp. Shastribaug Corner, Anand 380 001 |
| Bhuj NRI Branch | 02832-250832 Fax : 02832-250721 | Bhujnri [dot] Gandhingr [at] bankofindia [dot] co [dot] in | N.K. Towers, Opp. Jilla Panchayat Bhavan, Bhuj-Kutch, GUJARAT-370 001 |
| Ernakulam NRI Branch | 0484-2380535, 0484-2389955 0484-2365158 Fax: 0484-2370352 | ErnakulamNRI [dot] Kerala [at] bankofindia [dot] co [dot] in | Collis Estate, M.G Road, Cochin , Ernakulum, -682016. |
| Mumbai NRI Branch | 022-22668100, 022-22668102 Fax: 022-22668101 | MumbaiNRI [dot] Mumbaisouth [at] bankofindia [dot] co [dot] in | 70/80 , M.G Road , Ground Floor, Fort, PIN-400 001 |
| New Delhi NRI Branch | 011-28844078, 011-23730108 011-28844079 Fax: 011-23357309 | NewDelhiNRI [dot] NewDelhi [at] bankofindia [dot] co [dot] in | P T I Building, 4, Sansad Marg, New Delhi - 110 001 |
| Margao NRI Branch | 0413-2338500 0413-2338501, 9597456500, | Margaonri [dot] Goa [at] bankofindia [dot] co [dot] in | Rua Jose Inacio Loyla, New Market,Po-272. State:Goa , City:Margaon, |
| Pudhucherry Nri | 0413-2338500 0413-2338501 9597456500, | PudhucheryNri [dot] Chennai [at] bankofindia [dot] co [dot] in | No.21,Bussy St.1St Floor,Opp.Saraswathi Thirumanamahal Pudhucherry State:U.T. Of Pondicherry , City:PUDUCHERRY, PIN:601101 |
| Navsari Nri | N/A | NavsariNri [dot] Vadodara [at] bankofindia [dot] co [dot] in | 1 St Floor,Bank Of India Navsari Branch Near Tower State:Gujarat , Navsari, PIN:396445 |
Give a missed call on 8010968334 or SMS <SME> to 7669300024
Head Office
Bank of India
Star House, C-5, "G" Block,
Bandra Kurla Complex,
Bandra (East), Mumbai 400 051.
Ph : 022-66684444
Important Links
- Frequently Asked Questions
- Frequently Asked Questions (For NRI)
- Submit Request
- Feedback Form
- Refund claim
- ATM Refund Claim
- POS Refund Claim
- Refund Redressal
Related Links
- Bank of India Credit Card Customer Care No. 1800 220 088
- Bank Of India Forms Download Center
- Indian Bank Credit Card Customer Care No.
- Bank of India All India Holiday List 2021
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