Bharti AXA Life Insurance Toll Free Number
1800 102 4444

Insurance Company Savings Plans, Term Insurance, Investment Plans, Life Insurance
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Toll free Number(s):


1800 102 4444

Mon-Sat 9 a.m.-7 p.m.

All India Number(s):


022-4881 5678

WhatsApp Support
56677

SMS Services

Email(s):


service@bharti-axalife.com 

Customer Care
complaints.unit@bhartiaxa.com

Complaints
donotcall@bharti-axalife.com

Do not call) 
imf@bharti-axalife.com

Insurance marketing firm
Compliance.life@bhartiaxa.com

Fraud related issue


SMS
  • Service at 56677

Grievance Redressal

Step: 1
  • Lodge a online complaint
  • Call on toll free no. 1800 102 4444
  • Email: complaints [dot] unit [at] bhartiaxa [dot] com
  • Grievance Redressal Cell
    Bharti AXA Life Insurance Company Limited
    Spectrum Towers, 3rd Floor,
    Malad link road, Malad (west),
    Mumbai–400064.
  • Visit nearest branch

Step: 2 If you are still not satisfied

Write to Grievance Redressal Officer at the address at:
Grievance Redressal Cell,
Bharti AXA Life Insurance Company Ltd.,
Spectrum tower, 3rd Floor, Malad Link Road,
Malad West, Mumbai -400064, Maharashtra
Email:
head [dot] customerservice [at] bhartiaxa [dot] com


Step: 3

In case you are not satisfied with the decision of the Company, you may
approach the Insurance Ombudsman


Contact insurance ombudsman officer


Ombudsman Officers

Executive Council Of Insurers

Shri B. C. Patnaik, Secretary General
Smt Poornima Gaitonde, Secretary
3Rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.


Tel.: 022-69038801/ 022-69038803/ 022-69038804/ 022-69038805/
022-69038806/ 022-69038807/ 022-69038808/ 022-69038809
Email: Inscoun [at] Ecoi [dot] Co [dot] In


Names of Ombudsman And Addresses of Ombudsman Centres
Office DetailsJurisdiction of Office
Union Territory,District)

Ahmedabad - Shri Kuldip Singh
Office of the Insurance Ombudsman,
Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road,
Ahmedabad – 380 001.


Tel.: 079-25501201/ 079-25501202/
079-25501205/ 079-25501206
Email: bimalokpal [dot] ahmedabad [at] ecoi [dot] co [dot] in

Gujarat,
Dadra & Nagar Haveli,
Daman and Diu.

Bengaluru - Smt. Neerja Shah
Office of the Insurance Ombudsman,
Jeevan Soudha Building,PID No. 57-27-N-19
Ground Floor, 19/19, 24th Main Road,
JP Nagar, Ist Phase,
Bengaluru – 560 078.


Tel.: 080-26652048 / 080-26652049
Email: bimalokpal [dot] bengaluru [at] ecoi [dot] co [dot] in

Karnataka.

Bhopal - Shri Guru Saran Shrivastava
Office of the Insurance Ombudsman,
Janak Vihar Complex, 2nd Floor,
6, Malviya Nagar, Opp. Airtel Office,
Near New Market,
Bhopal – 462 003.


Tel.: 0755-2769201 / 0755-2769202
Fax: 0755-2769203
Email: bimalokpal [dot] bhopal [at] ecoi [dot] co [dot] in

Madhya Pradesh
Chattisgarh.

Bhubneshwar - Shri Suresh Chandra Panda
Office of the Insurance Ombudsman,
62, Forest park,
Bhubneshwar – 751 009.


Tel.: 0674-2596461 / 0674-2596455
Fax: 0674-2596429
Email: bimalokpal [dot] bhubaneswar [at] ecoi [dot] co [dot] in

Orissa.

Chandigarh - Dr. Dinesh Kumar Verma
Office of the Insurance Ombudsman,
S.C.O. No. 101, 102 & 103, 2nd Floor,
Batra Building, Sector 17 – D,
Chandigarh – 160 017.


Tel.: 0172-2706196 / 0172-2706468
Fax: 0172-2708274
Email: bimalokpal [dot] chandigarh [at] ecoi [dot] co [dot] in

Punjab,
Haryana,
Himachal Pradesh,
Jammu & Kashmir,
Chandigarh.

Chennai - Shri M. Vasantha Krishna
Office of the Insurance Ombudsman,
Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet,
Chennai – 600 018.


Tel.: 044-24333668 / 044-24335284
Fax: 044-24333664
Email: bimalokpal [dot] chennai [at] ecoi [dot] co [dot] in

Tamil Nadu,
Pondicherry Town and
Karaikal (which are part of Pondicherry).

Delhi - Shri Sudhir Krishna
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.


Tel.: 011-23232481/ 011-23213504
Email: bimalokpal [dot] delhi [at] ecoi [dot] co [dot] in

Delhi.

Guwahati - Shri Kiriti .B. Saha
Office of the Insurance Ombudsman,
Jeevan Nivesh, 5th Floor,
Nr. Panbazar over bridge, S.S. Road,
Guwahati – 781001(ASSAM).


Tel.: 0361-2632204 / 0361-2602205
Email: bimalokpal [dot] guwahati [at] ecoi [dot] co [dot] in

Assam,
Meghalaya,
Manipur,
Mizoram,
Arunachal Pradesh,
Nagaland and Tripura.

Hyderabad - Shri I. Suresh Babu
Office of the Insurance Ombudsman,
6-2-46, 1st floor, "Moin Court",
Lane Opp. Saleem Function Palace,
A. C. Guards, Lakdi-Ka-Pool,
Hyderabad - 500 004.


Tel.: 040-67504123 / 040-23312122
Fax: 040-23376599
Email: bimalokpal [dot] hyderabad [at] ecoi [dot] co [dot] in

Andhra Pradesh,
Telangana,
Yanam and
part of Territory of Pondicherry.

Jaipur - Smt. Sandhya Baliga
Office of the Insurance Ombudsman,
Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg,
Jaipur - 302 005.


Tel.: 0141-2740363
Email: Bimalokpal [dot] jaipur [at] ecoi [dot] co [dot] in

Rajasthan.

Ernakulam - Ms. Poonam Bodra
Office of the Insurance Ombudsman,
2nd Floor, Pulinat Bldg.,
Opp. Cochin Shipyard, M. G. Road,
Ernakulam - 682 015.


Tel.: 0484-2358759 / 0484-2359338
Fax: 0484-2359336
Email: bimalokpal [dot] ernakulam [at] ecoi [dot] co [dot] in

Kerala,
Lakshadweep,
Mahe-a part of Pondicherry.

Kolkata - Shri P. K. Rath
Office of the Insurance Ombudsman,
Hindustan Bldg. Annexe, 4th Floor,
4, C.R. Avenue,
Kolkata - 700 072.


Tel.: 033-22124339 / 033-22124340
Fax : 033-22124341
Email: bimalokpal [dot] kolkata [at] ecoi [dot] co [dot] in

West Bengal,
Sikkim,
Andaman & Nicobar Islands.

Lucknow -Shri Justice Anil Kumar Srivastava
Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj,
Lucknow - 226 001.


Tel.: 0522-2231330 / 0522-2231331
Fax: 0522-2231310
Email: bimalokpal [dot] lucknow [at] ecoi [dot] co [dot] in

Districts of Uttar Pradesh :
Laitpur, Jhansi, Mahoba, Hamirpur, Banda,
Chitrakoot, Allahabad, Mirzapur, Sonbhabdra,
Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur,
Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur,
Bahraich, Barabanki, Raebareli, Sravasti, Gonda,
Faizabad, Amethi, Kaushambi, Balrampur, Basti,
Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar,
Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur,
Chandauli, Ballia, Sidharathnagar.

Mumbai - Shri Milind A. Kharat
Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.


Tel.: 022-26106552 / 022-26106960
Fax: 022-26106052
Email: bimalokpal [dot] mumbai [at] ecoi [dot] co [dot] in

Goa,
Mumbai Metropolitan Region
excluding Navi Mumbai & Thane.

Noida - Shri Chandra Shekhar Prasad
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace
4th Floor, Main Road,
Naya Bans, Sector 15,
Distt: Gautam Buddh Nagar,
U.P-201301.


Tel.: 0120-2514250 / 0120-2514252
/ 0120-2514253
Email: bimalokpal [dot] noida [at] ecoi [dot] co [dot] in

State of Uttaranchal and the following Districts
of Uttar Pradesh:
Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun,
Bulandshehar, Etah, Kanooj, Mainpuri, Mathura,
Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit,
Etawah, Farrukhabad, Firozbad, Gautambodhanagar,
Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli,
Rampur, Kashganj, Sambhal, Amroha, Hathras,
Kanshiramnagar, Saharanpur.

Patna - Shri N. K. Singh
Office of the Insurance Ombudsman,
1st Floor,Kalpana Arcade Building,,
Bazar Samiti Road,
Bahadurpur,
Patna 800 006.


Tel.: 0612-2680952
Email: bimalokpal [dot] patna [at] ecoi [dot] co [dot] in

Bihar,
Jharkhand.

Pune - Shri Vinay Sah
Office of the Insurance Ombudsman,
Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198,
N.C. Kelkar Road, Narayan Peth,
Pune – 411 030.


Tel.: 020-41312555
Email: bimalokpal [dot] pune [at] ecoi [dot] co [dot] in

Maharashtra,
Area of Navi Mumbai and Thane
excluding Mumbai Metropolitan Region.

Registered Office

Unit No. 1904, 19th Floor, Parinee Crescenzo, 'G' Block,
Bandra Kurla Complex, BKC Road, Near MCA Club,
Bandra East, Mumbai - 400051,
Maharashtra.


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