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Email(s):


contact@canadiannorth.com

For Customer Relations inquiries or Baggage claims
claims@canadiannorth.com

For Cargo Claims
charters@canadiannorth.com

For Charters Query

Customer Contact Centre for Reservations / Ticketing

For reservations, ticket information, fare quotes, schedules and all other inquiries, please contact:


Monday to Friday: 6:30 a.m. to 12 a.m. EST
Weekends & holidays: 7 a.m. to 9 p.m. EST


Tel: 1-800-267-1247
Fax: 613-254-6303
TTY 1-877-873-3718


Refunds/Credit Card Billing Inquiries

For Refundable Fare ticket inquiries, please email:
Email: refunds [at] canadiannorth [dot] com


Groups / Conferences

For special group/conference fares:
Email: groupbookings [at] canadiannorth [dot] com


Cargo Call Centre

For information on obtaining a quote, pickup or delivery, or cargo logistics:


Email: cargologistics [at] canadiannorth [dot] com
Monday to Friday: 8 a.m. to 6 p.m. ESTre


Local Cargo Offices
NameContact Details
Arctic Bay Cargo
Arctic Bay Airport
Arctic Bay, NU X0A 0A0
Phone: +1-867-439-3000
Fax: +1-867-439-3001
E-mail: yabops7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first
flight and closes 1 hour after the last flight.
Cambridge Bay Cargo
Cambridge Bay Airport
Cambridge Bay, NU X0B 0C0
Phone: +1-867-983-2656
Fax: +1-867-983-2796
E-mail: ycbcargo7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Kinngait / Cape Dorset
Cargo Cape Dorset Airport
Cape Dorset, NU X0A 0C0
Phone: +1-867-897-8938
Fax: +1-867-897-8180
Email: yteops7F [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Clyde River Cargo Clyde
River Airport
Clyde River, NU X0A 0E0
Phone: +1-867-924-6365
Fax: +1-867-924-6397
Email: ycyops7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Edmonton Cargo 1759
35 Avenue East
Edmonton International Airport, AB T9E 0V6
Phone: +1-780-890-4206
Fax: +1-780-890-7169
E-mail: yegcargo [at] canadiannorth [dot] com
Mon-Fri: 08:00 – 4:00
Sat-Sun: 08:00 – 12:00
Fort Simpson Cargo
Fort Simpson Airport
Fort Simpson, NT X0E 0N0
Phone: +1-867-695-2020
Fax: +1-867-695-2322
E-mail: yfsops7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Gjoa Haven Cargo
Gjoa Haven Airport
Gjoa Haven, NU X0B 1J0
Phone: +1-867-360-6193
Fax: +1-867-360-6194
E-mail: yhkops7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Hay River Cargo
101 Airport Road
Hay River, NT X0E 0R9
Phone: +1-867-874-2847
Fax: +1-867-874-2849
E-mail: yhyops7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Sanirajak / Hall Beach
Cargo Hall Beach Airport
Sanirajak, NU X0A 0K0
Phone: +1-867-928-8927
Fax: +1-867-928-8882
E-mail: yuxops7F [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Igloolik Cargo
Igloolik Airport
Igloolik, NU X0A 1L0
Phone: +1-867-934-8973
Fax: +1-867-934-8955
E-mail: ygtops7F [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Inuvik Cargo Mike
Zubko Airport
P.O. Box 1038
Inuvik, NT X0E 0T0
Phone: +1-867-777-2953
Fax: +1-867-777-4729
E-mail: yevcargo [at] canadiannorth [dot] com
MON: 10:00-4:00
TUE: 10:00-4:00
WED: Closed
THU: 1000-4:00
FRI: Closed
SAT: 10:00-4:00
SUN: Closed
Iqaluit Cargo Iqaluit
Airport
Iqaluit, NU X0A 0H0
Phone: +1-867-979-5317
Fax: +1-867-979-4655
E-mail: yfbcargo [at] canadiannorth [dot] com
MON-FRI: 08:00-7:00
SAT: 10:00-5:00
SUN: 10:00-5:00
Stat Holidays: 12:00-4:00
Kimmirut Cargo
Kimmirut Airport
Kimmirut, NU X0A 0N0
Phone: +1-867-939-2250
Fax: +1-867-939-2158
E-mail: ylcops7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Kugaaruk Cargo
Kugaaruk Airport
Kugaaruk, NU X0B 1K0
Phone: +1-867-769-6063
Fax: +1-867-769-6064
E-mail: ybbops7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Kugluktuk Cargo
Kugluktuk Airport
Kugluktuk, NU X0B 0E0
Phone: +1-867-982-3208
Fax: +1-867-982-3668
E-mail: ycocargo7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Kuujjuaq Cargo
Kuujjuaq Airport
Air Inuit Cargo Building
Kuujjuaq, QC J0M 1C0
Phone: +1-819-964-2225
Fax: +1-819-964-6365
E-mail: yvpcargo7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Montreal Cargo Air
Inuit Cargo Warehouse

800 Stuart Graham, Suite 110
Dorval, QC H4Y 1J6
Phone: +1-514-631-8560
E-mail: yulcargo7f [at] canadiannorth [dot] com

Shipping and Receiving Hours
MON-FRI: 08:00-4:00 (Operating Hours 08:00-20:00)
SAT-SUN: 08:00-14:00 (Operating Hours 08:00-6:00)

Customer Service Hours
MON-FRI: 08:00-20:00
SAT-SUN: 08:00-6:00

Norman Wells Cargo
Norman Wells Airport

Norman Wells, NT X0E 0V0
Phone: +1-867-587-2321
Fax: +1-867-587-3077
E-mail: yvqcargo [at] canadiannorth [dot] com

MON: 09:00-4:00
TUE: 10:00-5:00
WED: Closed
THU: 09:00-4:00
FRI: Closed
SAT: 10:00-4:00
SUN: Closed

Ottawa Cargo 100 Thad
Johnson Private –
Drop-Off Only
Ottawa, Ontario K1V 0R1
Phone: +1-613-254-6471
Fax: +1-613-254-6477
E-mail: yowcargoagent7f [at] canadiannorth [dot] com
MON-FRI: 07:30-19:30
SAT-SUN: 08:00-16:30
Ottawa Cargo 140 Thad
Johnson Private – Pick-Up
Only
Ottawa, Ontario K1V 0R1
Phone: +1-613-254-6200 Ext. 6111
E-mail: yowcargoagent7f [at] canadiannorth [dot] com
MON-FRI: 07:00-19:00
SAT-SUN: 07:00-16:00
Pangnirtung Cargo
Pangnirtung Airport
Pangnirtung, NU X0A 0R0
Phone: +1-867-473-8771
Fax: +1-867-473-8623
E-mail: yxpops7F [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Pond Inlet Cargo
Pond Inlet Airport
Pond Inlet, NU X0A 0S0
Phone: +1-867-899-8882
Fax: +1-867-899-8759
E-mail: yioops7F [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Qikiqtarjuaq Cargo
Qikiqtarjuaq Airport
Qikiqtarjuaq, NU X0A 0B0
Phone: +1-867-927-8873
Fax: +1-867-927-8320
E-mail: yvmops7F [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Rankin Inlet Cargo
Rankin Inlet Airport
Rankin Inlet, NU X0C 0G0
Phone: +1-867-645-3720
E-mail: yrtcargo [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Resolute Bay Cargo
Resolute Bay Airport
Resolute Bay, NU X0A 0V0
Phone: +1-867-252-3982
Fax: +1-867-252-3794
E-mail: yrbops7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Taloyoak Cargo
Taloyoak Airport
Taloyoak, NU X0B 1B0
Phone: +1-867-561-5054
Fax: +1-867-561-5055
E-mail: yyhops7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Ulukhaktok Cargo
Ulukhaktok Airport
Ulukhaktok, NT X0E 0S0
Phone: +1-867-396-3063
Fax: +1-867-396-3053
E-mail: yhiops7f [at] canadiannorth [dot] com
Office opens 2 hours prior to the first flight
and closes 1 hour after the last flight.
Yellowknife Cargo
155 Bristol Ave.
Yellowknife, NT X1A 2R3
Phone: +1-877-214-6001 ext 6651
E-mail: yzfcargo7f [at] canadiannorth [dot] com
SUN-FRI: 07:00-19:00
SAT: 08:00-16:30

Headquarters

20 Cope Drive, Kanata,
Ontario Canada K2M 2V8
Tel: 1-800-661-3591
Fax: 613-254-6398



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