Email(s):
contact@canadiannorth.com
For Customer Relations inquiries or Baggage claims
claims@canadiannorth.com
For Cargo Claims
charters@canadiannorth.com
For Charters Query
Customer Contact Centre for Reservations / Ticketing
For reservations, ticket information, fare quotes, schedules and all other inquiries, please contact:
Monday to Friday: 6:30 a.m. to 12 a.m. EST
Weekends & holidays: 7 a.m. to 9 p.m. EST
Tel: 1-800-267-1247
Fax: 613-254-6303
TTY 1-877-873-3718
Refunds/Credit Card Billing Inquiries
For Refundable Fare ticket inquiries, please email:
Email: refunds [at] canadiannorth [dot] com
Groups / Conferences
For special group/conference fares:
Email: groupbookings [at] canadiannorth [dot] com
Cargo Call Centre
For information on obtaining a quote, pickup or delivery, or cargo logistics:
Email: cargologistics [at] canadiannorth [dot] com
Monday to Friday: 8 a.m. to 6 p.m. ESTre
Local Cargo Offices
| Name | Contact Details |
|---|---|
| Arctic Bay Cargo Arctic Bay Airport | Arctic Bay, NU X0A 0A0 Phone: +1-867-439-3000 Fax: +1-867-439-3001 E-mail: yabops7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Cambridge Bay Cargo Cambridge Bay Airport | Cambridge Bay, NU X0B 0C0 Phone: +1-867-983-2656 Fax: +1-867-983-2796 E-mail: ycbcargo7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Kinngait / Cape Dorset Cargo Cape Dorset Airport | Cape Dorset, NU X0A 0C0 Phone: +1-867-897-8938 Fax: +1-867-897-8180 Email: yteops7F [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Clyde River Cargo Clyde River Airport | Clyde River, NU X0A 0E0 Phone: +1-867-924-6365 Fax: +1-867-924-6397 Email: ycyops7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Edmonton Cargo 1759 35 Avenue East | Edmonton International Airport, AB T9E 0V6 Phone: +1-780-890-4206 Fax: +1-780-890-7169 E-mail: yegcargo [at] canadiannorth [dot] com Mon-Fri: 08:00 – 4:00 Sat-Sun: 08:00 – 12:00 |
| Fort Simpson Cargo Fort Simpson Airport | Fort Simpson, NT X0E 0N0 Phone: +1-867-695-2020 Fax: +1-867-695-2322 E-mail: yfsops7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Gjoa Haven Cargo Gjoa Haven Airport | Gjoa Haven, NU X0B 1J0 Phone: +1-867-360-6193 Fax: +1-867-360-6194 E-mail: yhkops7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Hay River Cargo 101 Airport Road | Hay River, NT X0E 0R9 Phone: +1-867-874-2847 Fax: +1-867-874-2849 E-mail: yhyops7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Sanirajak / Hall Beach Cargo Hall Beach Airport | Sanirajak, NU X0A 0K0 Phone: +1-867-928-8927 Fax: +1-867-928-8882 E-mail: yuxops7F [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Igloolik Cargo Igloolik Airport | Igloolik, NU X0A 1L0 Phone: +1-867-934-8973 Fax: +1-867-934-8955 E-mail: ygtops7F [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Inuvik Cargo Mike Zubko Airport | P.O. Box 1038 Inuvik, NT X0E 0T0 Phone: +1-867-777-2953 Fax: +1-867-777-4729 E-mail: yevcargo [at] canadiannorth [dot] com MON: 10:00-4:00 TUE: 10:00-4:00 WED: Closed THU: 1000-4:00 FRI: Closed SAT: 10:00-4:00 SUN: Closed |
| Iqaluit Cargo Iqaluit Airport | Iqaluit, NU X0A 0H0 Phone: +1-867-979-5317 Fax: +1-867-979-4655 E-mail: yfbcargo [at] canadiannorth [dot] com MON-FRI: 08:00-7:00 SAT: 10:00-5:00 SUN: 10:00-5:00 Stat Holidays: 12:00-4:00 |
| Kimmirut Cargo Kimmirut Airport | Kimmirut, NU X0A 0N0 Phone: +1-867-939-2250 Fax: +1-867-939-2158 E-mail: ylcops7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Kugaaruk Cargo Kugaaruk Airport | Kugaaruk, NU X0B 1K0 Phone: +1-867-769-6063 Fax: +1-867-769-6064 E-mail: ybbops7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Kugluktuk Cargo Kugluktuk Airport | Kugluktuk, NU X0B 0E0 Phone: +1-867-982-3208 Fax: +1-867-982-3668 E-mail: ycocargo7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Kuujjuaq Cargo Kuujjuaq Airport | Air Inuit Cargo Building Kuujjuaq, QC J0M 1C0 Phone: +1-819-964-2225 Fax: +1-819-964-6365 E-mail: yvpcargo7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Montreal Cargo Air Inuit Cargo Warehouse | 800 Stuart Graham, Suite 110 Shipping and Receiving Hours Customer Service Hours |
| Norman Wells Cargo Norman Wells Airport | Norman Wells, NT X0E 0V0 MON: 09:00-4:00 |
| Ottawa Cargo 100 Thad Johnson Private – Drop-Off Only | Ottawa, Ontario K1V 0R1 Phone: +1-613-254-6471 Fax: +1-613-254-6477 E-mail: yowcargoagent7f [at] canadiannorth [dot] com MON-FRI: 07:30-19:30 SAT-SUN: 08:00-16:30 |
| Ottawa Cargo 140 Thad Johnson Private – Pick-Up Only | Ottawa, Ontario K1V 0R1 Phone: +1-613-254-6200 Ext. 6111 E-mail: yowcargoagent7f [at] canadiannorth [dot] com MON-FRI: 07:00-19:00 SAT-SUN: 07:00-16:00 |
| Pangnirtung Cargo Pangnirtung Airport | Pangnirtung, NU X0A 0R0 Phone: +1-867-473-8771 Fax: +1-867-473-8623 E-mail: yxpops7F [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Pond Inlet Cargo Pond Inlet Airport | Pond Inlet, NU X0A 0S0 Phone: +1-867-899-8882 Fax: +1-867-899-8759 E-mail: yioops7F [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Qikiqtarjuaq Cargo Qikiqtarjuaq Airport | Qikiqtarjuaq, NU X0A 0B0 Phone: +1-867-927-8873 Fax: +1-867-927-8320 E-mail: yvmops7F [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Rankin Inlet Cargo Rankin Inlet Airport | Rankin Inlet, NU X0C 0G0 Phone: +1-867-645-3720 E-mail: yrtcargo [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Resolute Bay Cargo Resolute Bay Airport | Resolute Bay, NU X0A 0V0 Phone: +1-867-252-3982 Fax: +1-867-252-3794 E-mail: yrbops7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Taloyoak Cargo Taloyoak Airport | Taloyoak, NU X0B 1B0 Phone: +1-867-561-5054 Fax: +1-867-561-5055 E-mail: yyhops7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Ulukhaktok Cargo Ulukhaktok Airport | Ulukhaktok, NT X0E 0S0 Phone: +1-867-396-3063 Fax: +1-867-396-3053 E-mail: yhiops7f [at] canadiannorth [dot] com Office opens 2 hours prior to the first flight and closes 1 hour after the last flight. |
| Yellowknife Cargo 155 Bristol Ave. | Yellowknife, NT X1A 2R3 Phone: +1-877-214-6001 ext 6651 E-mail: yzfcargo7f [at] canadiannorth [dot] com SUN-FRI: 07:00-19:00 SAT: 08:00-16:30 |
Headquarters
20 Cope Drive, Kanata,
Ontario Canada K2M 2V8
Tel: 1-800-661-3591
Fax: 613-254-6398
Important Links
- Online Claim Form (Complaint/Concern/Feedback)
- Check Flight Status
- Check-In / Manage your Trip
- Contact Support
- Baggages
- Track & Trace
Social Sites
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