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Central Bank of India Customer Care
1800 22 1911

Bank
Service Rating: 
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Toll free Number(s):

1800 22 1911

Lost debit card/ Unauthorized transaction
1800 222 368

Credit Card Call Center

All India Number(s):

9555-244442

Missed Call For Balance Enquiry
9555-144441

Missed call for Mini Statement
022-4919 7323

Card not working for online registration / transaction
022-4919 7314

For failed transaction in ATM/POS/Online & Account debited
996-7533-228

SMS for card blocking
022-6638 7737

Customer related Services for Credit Card
022-6638 7743

Credit Card Call Center
022-6164 8613

For Reversal/Failed Transactions
022-6164 8708

For Complaints
022 2264 3056

For Complaints

Email(s):

cmoper@centralbank.co.in

PMJDY grievance redressal
digitalsupport@centralbank.co.in

Digital Transactions Help
upisupport@centralbank.co.in

For Technical Issues
smtbk2@centralbank.co.in

For Reversal/failed transactions
complaints@centralbank.co.in

Public Complaints
agmnricell@centralbank.co.in

NRI Banking)
nricell@centralbank.co.in

NRI Banking queries)

IVRS Menu

1800 22 1911

First Select Language,

  • Press 1- To report loss of debit card / or to report a fraud
  • Press 2- For deposit account and services
  • Press 3- For loan account and services
  • Press 4- For complaint our product linking of aadhaar/change phone number/Banch/ATM location
  • Press 5- For Credit card services
  • Press 9- Speak to Phone Banking Executive

Quick Links

ATM Problems
Type of assistanceContact No.Mail ids for communication
Card Hotlisting  / 
Card not working		1800 22 1911 
debitcard_os [at] centralbank [dot] co [dot] in
debitcard [at] centralbank [dot] co [dot] in
sm4atm [at] centralbank [dot] co [dot] in
Card not working for
online registration /
transaction.		022-49197323 debitcard_os [at] centralbank [dot] co [dot] in
sm4atm [at] centralbank [dot] co [dot] in
For failed transaction in
ATM/POS/Online
& Account debited
requiring reversal		022-49197314
022- 49197315		 atmrecon [at] centralbank [dot] co [dot] in
smatmreversal [at] centralbank [dot] co [dot] in

Missed Call Service

Pre-defined mobile numbers for services request:


  • Balance Enquiry (9555244442)
  • Mini Statement (9555144441)

Once the service is activated on mobile number:

Other Details:
  • It is mandatory that mobile number to be used for
    missed call service to be registered with bank.
    If not done, visit Home Branch and update mobile number.
  • You can register for Missed Call for multiple accounts also,
    Visit branch for multiple account registration
  • Missed Call Service is currently available for
    SB/CA/OD/CC accounts only

SMS for Debit card Blocking/Hotlisting

SMS from registered mobile only


Now you can block your lost card by sending SMS


  • As follows:
    1. LOST:: For blocking all cards linked to mobile 
    2. LOST <space> card no. :For blocking specific card no. 
    3. LOST<space>Account no. :For blocking card in specific account
  • Send it to 9967533228 

Zonal Offices
LocationAddressContact DetailsEmail Id
AhmedabadCentral Bank Building
P.O. No. 205, Lal Darwaja
Ahmedabad-380 001		Tel.: 079-71786007
Fax: 079-25505995		zmahmezo [at] centralbank [dot] co [dot] in
Bhopal9, 1st floor, Arera Hills,
Jail Road Bhopal-462 011

Tel.: 0755-2674030
Fax: 0755-2552019

zmbhopzo [at] centralbank [dot] co [dot] in,

dgmbhopzo [at] centralbank [dot] co [dot] in

ChandigarhP.b.no: 13, No: 58-59,
Bank Square, Sector 17b,
Chandigarh-160017		Tel. 0172-2704787
Fax: 0172-2704047		zmchanzo [at] centralbank [dot] co [dot] in
Chennai3rd Floor 48/49,
Red Cross Road,
Egmore, Chennai-600008

FGM, Zonal Office,
Chennai

Tel.: 044-23464201
Fax: 044-23464200

zmchenzo [at] centralbank [dot] co [dot] in
GuwahatiG. S. Road, Central Bank
Building Bhangagarh,
Guwahati-781 005		Tel.: 0361-22457651
0361-22457652
Fax: 0361-22452154		zmguwazo [at] centralbank [dot] co [dot] in
HyderabadBank Street, Koti
Hyderabad-500 095		Tel.: 040-23468911
Fax: 040-23468902		zmhydezo [at] centralbank [dot] co [dot] in
KolkataCentral Bank Building
33, Netaji Subhash Road
Kolkata-700 001		Tel.: 033-22301270
Fax: 033-22309865		zmkolkzo [at] centralbank [dot] co [dot] in
Lucknow73, M. G. Road
Hazratganj
Lucknow-226 001		Tel.: 0522-2611301
Fax: 0522-2613240		zmluckzo [at] centralbank [dot] co [dot] in
Mumbai Metro
Zonal Office		Standard Building, 1st Floor
D. N. Road,
Mumbai-400 023		Tel: 022-22021500
Fax: 022-40345819		zmmmzo [at] centralbank [dot] co [dot] in
New DelhiPlot No. 4, Block No. 54,
Opp. Desh Bandhu
Gupta Road,  Karol Baugh,
New Delhi-110 005		Tel.: 011-42827703
Fax: 011-23626381		zmdelhzo [at] centralbank [dot] co [dot] in
Patna2nd Floor, Block B
Maurya Lok Complex
Dak Banglow Road,
Patna-800 001		Tel.: 0612-2226607
Fax: 0612-2221898		zmpatnzo [at] centralbank [dot] co [dot] in
PuneP. B. No. 98, 317
M. G. Road,
Pune-411 001		Tel.: 020-26131611
Fax: 020-26131618		zmpunezo [at] centralbank [dot] co [dot] in

Regional Offices
RegionPhoneFaxAddress
Agra0562-28569600562-285369837/2/4, IInd floor, sanjay place
Ahmedabad079-71786020079-25505995Central bank building, 6th floor,
P.B.No: 226, lal darwaja
Akola0724-24001140724-2459867Mangesh mangal karyalaya,
Adarsha colony
Ambikapur07774-223024
07774-223086		07774-223569Dhanjal complex, near
polytechnic ring road, nemnakala
Aurangabad0240-2331701
0240-2349053		0240-2332053P.b.no: 113, 5/5/72,
new osmanpura
Baroda0265-2431699
9913300126		0265-2431699Pratik chamber, II floor,
piramitar road, dandia bazar,
Barpeta0361-24518880361-2458154Main road, barpeta road bazar
Bengaluru080-22265652
080-22265653
080-22265654
080-22353715		080-22258581Santosh cinema complex,
1st floor, k. G. Road
Bhopal0755-26740300755-27613179, arera hills jail road,
Bhubaneshwar0674-2397551
0674-2397199		0674-2397584Plot no.108 b, unit no VII,
surya nagar, gopabandhu chowk
Chandigarh0172-2540990
0172-2540995		0172-2540994Sco 58-59, 2Nd Floor
Bank Square, Sector 17-B
Chennai044-28883208
044-28883215		044-2346425748/49 Second Floor,
Montieth Road, Egmore
Chhindwara07162-236514
07162-236510		07162-236510P.b.no:13, narsingpur road
Coimbatore0422-23980830422-2399264
0422-2306137		48/49 Second Floor,
Montieth Road, Egmore
Cooch behar03582-22298503582-222582Beside Tirangi More,
Bangchatra Road,
Darbhanga0627-225145806272-233388Naka No. 6, Mohalla :
Karamganj Po-Laheriasarai
Dehradun0135-2722107
0135-2520273
0135-2725064		0135-2650446Classic Business Center,
Opp Labour Court, Niranjanpur,
Saharanpur Road
Delhi-a (south)011-23940444011-22130624
011-23230560		3rd Floor, Plot No 4,
Block No 54, Opp Deshbandhu
Gupta Road, Karol Baugh
Delhi-b (north)011-23952187011-23940444Central Bank Building,
Ist Floor, 1398, Chandni Chowk
Durgapur0343-25042800343-2504280Central Bank Bldg,
Mamra Bazar, Burdwan
Gorakhpur0551-2333817
0551-2330079		0551-23362321St Floor, A.D.Tower,
Bank Road, Gorakhpur
Guwahati0361-2451863
0361-2451888		0361-2452662Central Bank Building,
3Rd Floor, Bhangagarh
Gwalior0751-24020200751-2405022Krishna Motors,
Sakhiya Vilas, Jhansi Road
Hyderabad040-28418040040-23468931Mahapathram Road,
Bank Street, Koti
Indore0731-50603610731-40603616/3, Race Race Course Road,
Mahatma Gandhi Road
Jabalpur0761-266269407614084560Pb no 7, 601, napier town
Jaipur0141-4913586
0141-4914561		0141-23619291St Floor, Anand Bhawan,
Sansar Chandra Road
Jalandhar0181-50548140181-2458532S.C.O. 30-31, 3Rd Floor,
Guru Ram Das Divine Tower,
Puda Complex
Kanpur0512-22975210512-2297521117/H-1/240, Pandu Nagar
Kochi0484-28612010484-2398132Metro Palace, 1St Floor,
Opp. North Rly Station,
Ernakulam North, Cochin, Kerala
Kolkata (north)033-22313342033-22313343Central Bank Bldg, 4Th Floor,
33, Netaji Subhash Road
Kolkata (south)033-22627873033-22312302Central Bank Bldg, 5Th Floor,
33, Netaji Subhash Road
Kota0744-2320805
0744-2324606		0744-2450135P.B.No.50, Hotel Airline Bldg.,
3/B, Civil Lines,
Opp Mbs Hospital
Lucknow0522-2612347
0522-2627320
0522-6566806		0522-2228890Ground Floor,
73, Hazratganj
Ludhiana0161-24079460161-2401741630, Gurdev Nagar, K.P.Complex,
Adj.Hotel Park Plaza,
Ferozpur Road, Ludhiana
Madurai0452-2526752
0452-2526753
0452-2526754		0452-2537460Raja Muthiah Mandram,
Opp.Dist.Court,
Dr.Ambedkar Rd.
Meerut0121-2760918
0121-2771807		0121-276204031, Jail Chungi, 1st Floor,
P.O.Victoria Park Road
Motihari0625-2232448
0625-237683		0625-2232448
0625-2232681		Baluatal, p.b.no:5,
South Mumbai
regional office		022-40345822
22850833		022-40345831346, Standard Building,
2Nd Floor, Dr. D.N. Road, Fort
Mumbai Suburban
Regional Office		022-26591549
022-26591516
022-26591567		022-26591553NCL Building Complex, 3rd Floor,
Plot No.6, C-6, Block E,
Bandra Kurla Complex, Bandra E
Muzaffarpur0621-22452030621-2243041Pawapuri Vihar Bldg,
N.H. 28, Near
Bhagwanpur Chowk
Nagpur0712-2548206
0712-2527678		0712-2528915Gound Floor, Oriental Bldg.,
Lic Square, Station Road
Nasik0253-2353598
0253-2352337		0253-2353597Plot no:p-63, MIDC, Satpur
Panaji0832-2224385
0832-2230273
0832-2425156		0832-223177Nizari Bhavan, 1St Floor,
Near Cine National,
Menezes Braganza Road
Patna061-22226259
061-2238627		0612-2226259Block 'b', 2Nd Floor,
Maurya Lok Complex,
Dak Bangla Road
Pune020-26131800020-244508792nd Floor/3Rd Floor,
317, M.G. Road, Pune Camp
Purnea06454-242639
06454-244406		06454-224905P.B.No: 34, Sneh Bhawan,
Bhatta Bazar
Raipur0771-2253169
0771-2255687		0771-2254141First Floor, Block 'C',
Bombay Market, G.E. Road
Rajkot0281-2226931
2228161/2514		0281-2224979
0281-2230482		P.B.No: 51, Nagindas Chambers,
1St Floor, Dhebarbhai Road
Ranchi0651-2563484
0651-2563511
0651-2563516
0651-6957085		0651-2560454P.B. 89, Jatinchandra Road,
Burdwan Compound, P.O. Lalpur
Rohtak0126-22128460126-2213660Jawahar Market, Model Town,
Sagar0758-2615691
0758-261691		0758-2223128University Road, 7, Civil Lines
Sambalpur066-36550109
066-36550110		--Farm Road (Near
Sanjivani Hospital),
Quantum Building,
Modipara, Sambalpur
Siliguri0353-2641391
0353-2642417		0353-2643908Ashram Para, P.O. Siliguri
Surat0261-24658410261-24658471/930, 1St Floor, Narimabad
Building, Athughar Street,
Nanpura
Thane022-25360695
022-25332943		022-25415914Marathi Granth Sangralaya
Building, Netaji Subhas
Road, Thane (W)
Upper assam0376-2322905
0376-2322684		0376-2322683Chandra Bhavan, Nehru
Park Road, Jorhat
Varanasi0542-2366387
0542-2369792		0542-2366470Lanka, varanasi
Vijayawada0866-2475943
0866-2474997		0866-2473023Near M. G. Road,
Benz Circle, Opp
Reliance Trends, Vijaywada

Nodal Officer of the Bank
For MSME Complaints & Queries

Name : Mr. Suresh Kumar Rohilla
Designation : Asstt. General Manager
Address: Central Bank Of India
2nd Floor,central Bank Buildng, Msme Department
Hutatma Chowk,fort ,Mumbai 400023


Redressal of Investor Grievances

DGM and Company Secretary

Central Bank of India,
9th Floor, Chandermukhi,
Nariman Point, Mumbai-400 021, India,
Tel No- 022-66387818
E-mail : dgmcompsec [at] centralbank [dot] co [dot] in/
investors [at] centralbank [dot] co [dot] in


Nodal Officer for IEPF -

Mr.Anand Kumar Das
Deputy General Manager/Company Secretary
9th Floor, Central Bank of India
Chandermukhi Building,
E-mail: dgmcompsec [at] centralbank [dot] co [dot] in


Deputy Nodal Officer for IEPF-

Mr. Ashok Keshav Bangera
Senior Manager,
9th Floor, Central Bank of India
Chandermukhi Building,
E-mail: smmbd [at] centralbank [dot] co [dot] in


Principal Nodal Officer

Suresh Kumar Rohilla
Asst. General Manager
Address: 2nd Floor Central Bank Building,MSME Department
Hutatma Chowk,Fort Mumbai 40023
Email : agmmsme [at] centralbank [dot] co [dot] in
Mobile Number: 022-61648748


Nodal Officer, for quick redressal of
MSME Entrepreneurs grievances

Regional OfficeNodal OfficerMobile NumberEmail ID
AgraB.B.Sharma9410290318rmagraro [at] centralbank [dot] co [dot] in
AhmedabadD.H.Jani9924092018operahmero [at] centralbank [dot] co [dot] in
AhmednagarD.Pkale9423028837
0241-2470934		opernagarro [at] centralbank [dot] co [dot] in
AkolaM. P.Parwate9604809841
0724-2401013
0724-2458874		rmakolro [at] centralbank [dot] co [dot] in
AmbikapurM.S.Tare9584469568
0777-4227086		armambiro [at] centralbank [dot] co [dot] in
AmravatiR b sonawane9923788588
0721-2660060		operamrao [at] centralbank [dot] co [dot] in
AmritsarVijay Gupta8558855226operamriro [at] centralbank [dot] co [dot] in
AnandPrahlad Kumar9979852722
02692-257049		armananro [at] centralbank [dot] co [dot] in
AurangabadU.K.Mishra8390903463
0240-2352400		rmauraro [at] centralbank [dot] co [dot] in
BangaloreD.Durraikkanni9916100228
080-22879151		rmbanro [at] centralbank [dot] co [dot] in
BarpetaP. Mazumder9706002608rmbarpro [at] centralbank [dot] co [dot] in
BareilyMs Kumkum Verma0581-2574745rmbarero [at] centralbank [dot] co [dot] in
BarodaRavi M.Malhotra8980013799
0265-2414472		armbaroro [at] centralbank [dot] co [dot] in
BhopalP.N.Moolchandani9425303840armbhopro [at] centralbank [dot] co [dot] in
BhubaneshwarU.C.C.Singh07381022467
0674-2397409		rmbhubro [at] centralbank [dot] co [dot] in
ChandigarhR.K.Kaushik9988690156
0172-2540992		armambaro [at] centralbank [dot] co [dot] in
ChennaiN.Venkatesan9962062942
044-28883203		operchenro [at] centralbank [dot] co [dot] in
ChhindwaraSaryam 8827410828rmchhiro [at] centralbank [dot] co [dot] in
CochinJoy Thomas K.8943336391
0484-2861207		rmcochro [at] centralbank [dot] co [dot] in
CoimbatoreDr Chandra shekhar0422-2394196rmcoimro [at] centralbank [dot] co [dot] in
CoochbeharShakti Samanta9830575598rmcoocro [at] centralbank [dot] co [dot] in
DarbhangaVijay Chowdhry9431858834rmdarbro [at] centralbank [dot] co [dot] in
DehradunRajendra kumar9451739656rmdehrro [at] centralbank [dot] co [dot] in
Delhi-aMrs Vijay Sethi9868884909
011-23230558		rmdelaro [at] centralbank [dot] co [dot] in
Delhi -b NorthB.D.JHA8447633465
011-23830266		operdelbro [at] centralbank [dot] co [dot] in
DeoriaRamesh Jha8795819724rmdeorro [at] centralbank [dot] co [dot] in
DurgapurK.S .Ghosh9474881925rmdurgro [at] centralbank [dot] co [dot] in
EtawahD P SHARMA9927428107rmetawro [at] centralbank [dot] co [dot] in
GayaR P LAL9835415007rmgayaro [at] centralbank [dot] co [dot] in
GorakhpurO.P.Gupta8795813987cmgoraro [at] centralbank [dot] co [dot] in
GuwahatiIndrani Das9864894855
0361-2463566		pdguwaro [at] centralbank [dot] oc [dot] in
GwaliorMahendra Kumar9977310038opergwalro [at] centralbank [dot] co [dot] in
HubliRias Ibrahim9844885355
0836-2361755		rcchoblro [at] centralbank [dot] co [dot] in
HyderabadN.ShyamSunder040-23468925armhydero [at] centralbank [dot] co [dot] in
IndoreK Sureshkumar9425303857
0731-2434738		rmindoro [at] centralbank [dot] co [dot] in
JabalpurR.Pathak9406018886rmjabaro [at] centralbank [dot] co [dot] in
JaipurB.M.Gaur08696930697
0141-3156916		rmjaipro [at] centralbank [dot] co [dot] in
JalgaonA.P.Panzade02572283217
0257-2283194		rmjalgro [at] centralbank [dot] co [dot] in
JallandharD.K.Rana9915239851
0181-2237719		pdjalpro [at] centralbank [dot] co [dot] in
JalpaiguriBarun Kumar Das3561231243
03561-231245		pdjalpro [at] centralbank [dot] co [dot] in
JamnagarR.N.Singh9429443278
0288-2678656		operjamnro [at] centralbank [dot] co [dot] in
JahnsiJ.S.Sharma9411938126
0510-2330026		armjhanro [at] centralbank [dot] co [dot] in
JodhpurK.S.Bhaskar0291-2644651rmjodhro [at] centralbank [dot] co [dot] in
KanpurN.C.Saha8795819477
0512-2217242		armkanpro [at] centralbank [dot] co [dot] in
Kolkata -northPriya Ranjan Sinha9051176382operkolknro [at] centralbank [dot] co [dot] in
Kolkata -southMr Sethi9874333397
033-22308921		rmkilsro [at] centralbank [dot] co [dot] in
KotaMahandra Singh08696345600
0744-2324706		armkotaro [at] centralbank [dot] co [dot] in
LucknowR.K.Gupta9839484058rmkuckro [at] centralbank [dot] co [dot] in
LudhianaM.L.Bansal9646237100cmludhro [at] centralbank [dot] co [dot] in
MaduraiP.R.Vijayakumar8489945252
0452-2537467		cmmaduro [at] centralbank [dot] co [dot] in
MeerutRamesh Kalra8755590426rmmeerro [at] centralbank [dot] co [dot] in
MroR.K.Pahuja9167980351
022-4034582		cmoprmro [at] centralbank [dot] co [dot] in
MotihariC.K.Roy9534397042rmmotiro [at] centralbank [dot] co [dot] in
MuzaffarpurPawan Kumar9470008341rmmuzaro [at] centralbank [dot] co [dot] in
NagpurR.M.Dongre9764055995
0712-2532824		rmnagpro [at] centralbank [dot] co [dot] in
NasikM B Wadile9421793935
0253-2353597		opernasiro [at] centralbank [dot] co [dot] in
PanajiP Y Malgaonkar8322224385operpanaro [at] centralbank [dot] co [dot] in
PatnaS.N. Jha9973973148rmpatnro [at] centralbank [dot] co [dot] in
PuneC.G.Choure9373004954
020-26051992		cmpunero [at] centralbank [dot] co [dot] in
PurneaWalter Lawrance9931202149
06454242639		operpurnro [at] centralbank [dot] co [dot] in
RaipurB.P.Singh9584469556rmraipro [at] centralbank [dot] co [dot] in
RajkotA J Patel9687690034
0281-2230482		armrajkro [at] centralbank [dot] co [dot] in
RanchiR.S.Choudhary9570900444
0651-6457085		rmrancro [at] centralbank [dot] co [dot] in
RohtakR.S.Bhardwaj 9813559343
01262-213080
01262-212091		operrohtro [at] centralbank [dot] co [dot] in
SagarAjay k Verma 9685701836
07582-261592		opersagro [at] centralbank [dot] co [dot] in
SaharsaP.K.Sinha9801120779rmsaharo [at] centralbank [dot] co [dot] in
ShimlaS.K.Vermani9736879440
0177-2814906		opersimlro [at] centralbank [dot] co [dot] in
SiliguriM.U.Ansari7797810123rmsiliro [at] centralbank [dot] co [dot] in
SiwanR.C.Sahu7631372442rmsiwaro [at] centralbank [dot] co [dot] in
SuratD k singh0261-2465841opersura [at] centralbank [dot] co [dot] in
ThaneArun k. Bhalekar9920758509armthanro [at] centralbank [dot] co [dot] in
TiruchirapallyJayraman8939758049rmtiruro [at] centralbank [dot] co [dot] in
TrivandrumBiswanath Roy9497153950
0471-2325268		armtrivro [at] centralbank [dot] co [dot] in
Upper AssamDwijen Dutta9435116581
0376-2309371
0376-2322905		rmuppero [at] centralbank [dot] co [dot] in
VaranasiY.P.Verma9335254406rmvararo [at] centralbank [dot] co [dot] in
VijayawadaV.S.R.Sarma0866-2488025armvijaro [at] centralbank [dot] co [dot] in
VisakhapatnamS.Srinivasa Raju9849475105
0891-2556166		rmvisaro [at] centralbank [dot] co [dot] in

Corporate Office

Central Bank of India
Chander Mukhi, Nariman Point
Mumbai-400 021
Tel: 022-66387777



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