Crossloop Customer Care Number
976 946 5202

Electronic
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All India Number(s):


976 946 5202

Mon-Fri, 9am-6pm

Email(s):


care@crossloop.co


Order Receiving
  • All Paid orders within 3-4 days and all unpaid orders within 5-8 working days. 

Cancellation
  • If the order that you want to cancel has not been shipped yet, you can write to
    To: Customer Support Team  
    Email: care [at] crossloop [dot] co
    Call: 9769465202.
  • In case you have cancelled an order, which has already been handed over to the courier company,
    Kindly do not accept the delivery of the order.
  • Once company receive the products back and verify its packaging/condition, they will refund
    your money within 4-5 business days. 

Return / Warranty

Warranty on Charging cable is 6 months


Following cases are not covered in the above warranty- 


  • Faults due to wear & tear.
  • Faults resulting from improper use.
  • Water damage. Please note that Crossloop earphones are water resistant not waterproof.
  • In case you face problems, you will get 100% warranty against any manufacturing defect upto 1 year. 
  • If the customer wants a refund the full amount will be refunded to user's bank account within 30 working days. 

Address

S.No.78/1, Baba Khan Industrial Estate
Dangat Vasti, Shivne, Pune - 411023. Maharashtra


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