Toll free Number(s):

800 852 6186

Only from SG

1800 209 4555

Customer Service Helpline

1800 103 9897

Business Care

1800 103 6500

Business Query

1800 419 9500

Another No. for Business Query

All India Number(s):

1860 267 1234

Customer Support

1860 210 3456

Digital Banking

1860 123 1000

For customer support & escalations regarding the cashback

+91 44 6685 4555

Overseas Customer Service Number

+91 44 4334 6600

Overseas Cusomer Business Care

Email(s):

customercareindia@dbs.com

Customer support

hrrecruit@dbs.com.

Career

Support Hours

Customer Care	24*7
Business Care	Monday to Friday, 10.00 am to 7.00 pm

Internet Banking

Branch Managers

Location	Name	Contact Details	Email	Address
Andheri East	Mr. Sreeram R	Tel: 022-68331201 Extn: 61201	sreeram1 [at] dbs [dot] com	DBS Bank India Limited, Unit No.1 & 6, Kanakia Wall Street, CTS No. 25, Andheri Kurla Road, Chakala, Andheri East, Mumbai – 400093, Maharashtra
Bengaluru	Ms Rennu Mukharjii	Tel : 080-66328888 Extn : 28872 Direct Tel : 080- 66328872	rennumukharjii [at] dbs [dot] com	DBS Bank India Limited, Salarpuria Windsor, 3, Ulsoor Road, Bengaluru – 560042
Chennai	Ms. Rakhee S	Tel : 044 -66568888 Extn : 68894 Direct Tel: 044- 6656 8894	rakhee [at] dbs [dot] com	DBS Bank India Limited, 806, Anna Salai, Chennai – 600002
Coimbatore	Mr.Venkadasala Moorthy A	Tel: 8657593724	vmoorthy [at] dbs [dot] com	DBS Bank India Limited, Mayflower Midcity, 1510, Trichy Road, Coimbatore – 641018
Cuddalore	Mr. Vinoth Kumar	Tel : 0413-2265102	vinothkumar [at] dbs [dot] com	DBS Bank India Limited, Office building no.1, Anugraha Satellite Township, Periyakattupalayam Village, East Coast Road, Cuddalore Taluk – 605007, Tamil Nadu
New Delhi	Ms Polly Talwar	Tel : 011-66538888 Extn : 11873 Direct Tel : 011- 66538888	pollytalwar [at] dbs [dot] com	DBS Bank India Limited, 100 Capitol Point, Baba Kharak Singh Marg, Connaught Place, New Delhi – 110001
Gurugram	Ms. Richa Pant	Direct Tel: 8657593720	richapant [at] dbs [dot] com	DBS Bank India Limited, Unit 4B, Ground Floor, DLF Building no.10, Tower C, DLF Cyber City, Phase-II, Sector 24, Gurugram, Haryana – 122002
Hyderabad	Sanjay Konnur	8657593710	sanjaykonnur [at] dbs [dot] com	DBS Bank India Limited, 6-3-1109/1/P/G1/Ground Floor, Jewel Pawani Towers, Somajiguda, Raj Bhavan Road, Hyderabad, Telangana - 500082
Kolhapur	Deepak Kurhade	Tel : 0231- 6658800 Extn : 58802 Direct Tel : 0231-6658802	deepakkurhade [at] dbs [dot] com	DBS Bank India Limited, Amit Plaza. 199/4, 1st Floor, Gandhinagar Main Road, Kolhapur – 416119
Kolkata	Ms Antara Ray	Tel : 033-6621 8888 Extn : 48835 Direct Tel : 033-66218835	antararay [at] dbs [dot] com	DBS Bank India Limited, 4A, Little Russell Street, Kolkata – 700071
Ludhiana	Mr. Ramandeep Singh	Direct Tel: 8657593733	ramandeepsingh [at] dbs [dot] com	DBS Bank India Limited, F 39, Malhar Road, Sarabha Nagar, Ludhiana – 141001.
Moradabad	Mr. Mayank Chaturvedi	Tel : 0591- 2475700 Extn : 11302 Direct Tel : 0591-2475702	mayankc [at] dbs [dot] com	DBS Bank India Limited, 8th K.M.Mile Stone, Naya Moradabad, Delhi Road, Moradabad – 244001
Mumbai	Mr. Kalyan Basu	Tel : 022-6638 8888 Extn : 28444 Direct Tel : 022- 67528444	kalyanbasubasu [at] dbs [dot] com	DBS Bank India Limited, Express Towers, 1st Floor, Nariman Point, Mumbai – 400021
Nashik	Mr Saket Dangre	Tel : 0253-6632100 Extn : 32102 Direct Tel : 0253-6632102	saketdangre [at] dbs [dot] com	DBS Bank India Limited, 40/1/A1, Jolly Plaza, Howson Road, Deolali Camp, Nashik – 422401
Noida	Mr. Samarth Jain	Tel: 8657593715 Fax: 011-66211895	samarthjain [at] dbs [dot] com	DBS Bank India Limited, Zygon Square, 3rd Floor, Block H-1 A, Sector-63, Noida – 201307, Uttar Pradesh
Pune	Ms Manasi Meshram	Tel : 020-6621 8888 Extn : 18706 Direct Tel : 020- 66218706	manasi [at] dbs [dot] com	DBS Bank India Limited, Fortune House, Plot No. 363/2, Gokhale Rd, Model Colony, Shivajinagar, Pune – 411016
Salem	Mr S Jeyakrishnan	Tel : 0427-2551302 / 0427-2551300	sjeyakrishnan [at] dbs [dot] com	DBS Bank India Limited, 24, Yercaud Road, Opp Modern Theaters, Kannakurichi Po, Salem – 636008
Surat	Ms. Shruti Desai	Direct Tel : 0261- 6675416	shrutidesai [at] dbs [dot] com	DBS Bank India Limited, 2nd Floor, Above Shree Ambica Auto, Plot No 10/11, Bhatpore GIDC, Opp ONGC Hazira, Surat – 394510
Vadodara	Mr. Santosh Samuel	Tel: 8657593729	santoshsamuel [at] dbs [dot] com	DBS Bank India Limited, Ground Floor, Riddhi Complex, Opp Bankers Heart Institute, Old Padra Road, Vadodara – 390015, Gujarat

Grievance Redressal

Level 1

If Customer Service Managers fails to contact you within 3 working days, contact-

City Business Head / Branch Head

Branch	Contact Details
Andheri	Consumer & Corporate Banking Name: Mr. Ram Prakash Khetan Address: DBS Bank India Limited, Unit No.1 & 6, Kanakia Wall Street, CTS No. 25, Andheri Kurla Road, Chakala, Andheri East, Mumbai – 400093, Maharashtra Tel: 022-68331211 Extn: 61211 Email: ramprakash [at] dbs [dot] com
Bengaluru	Consumer Banking Name : Mr. Raghavendra Subramanya Address : DBS Bank India Limited, Salarpuria Windsor, 3, Ulsoor Road, Bangalore – 560042 Tel: 080-66328813 Extn: 28813 Direct Tel: 080-67480114 Email : raghavendra6 [at] dbs [dot] com Corporate Banking Name: Ms. Kalpana Sindhu Address: DBS Bank India Limited, Salarpuria Windsor, 3, Ulsoor Road, Bangalore – 560042 Tel: 080-66328888 Extn: 28801 Direct Tel: 080-66328801 Email: kalpanasindhu [at] dbs [dot] com
Chennai	Consumer Banking Name: Ms Devi Chandra Menon Address: DBS Bank India Limited, 806, Anna Salai, Chennai – 600002 Tel: 044 6656 8888 Extn: 68847 Direct Tel: 044 6656 8847 Email: devichandra [at] dbs [dot] com Corporate Banking Name: Mr. Anurag Oberoi Address: DBS Bank India Limited, 806, Anna Salai, Chennai – 600002 Tel: 044 6656 8888 Extn: 68801 Direct Tel: 044 6656 8801 Email: anuragoberoi [at] dbs [dot] com
Coimbatore	Consumer & Corporate Banking Name: Mr. Mathi R Address: DBS Bank India Limited, Mayflower Midcity, 1510, Trichy Road, Coimbatore – 641018 Tel: 8657593723 Email: mathir [at] dbs [dot] com
Cuddalore	Consumer & Corporate Banking Name: Mr. Sandeep Sivaraman Address: DBS Bank India Limited, Office building no.1, Anugraha Satellite Township, Periyakattupalayam Village, East Coast Road Cuddalore Taluk 605007, Tamil Nadu Tel: 041-42615100 Extn: 15101 Direct Tel: 041-42615101 Email: ssivaraman [at] dbs [dot] com
Delhi	Consumer Banking Name: Mr. Vaibhav Jain Address: DBS Bank India Limited, Capitol Point, Baba Kharak Singh Marg, Connaught Place, New Delhi – 110001 Tel: 011- 66538888 Extn: 38810 Direct Tel: 011-66538810 Email: vaibhavjain [at] dbs [dot] com Corporate Banking Name: Mr. Ravinder Chhabra Address: DBS Bank India Limited, Capitol Point, Baba Kharak Singh Marg, Connaught Place, New Delhi – 110001 Tel: 011-30418888 Extn: 11801 Direct Tel: 011- 66211801 Email: ravinderchhabra [at] dbs [dot] com
Gurgaon	Name: Mr. Rajeev Mutha Address: DBS Bank India Limited, Unit 4B, Ground Floor, DLF Building no.10, Tower C, DLF Cyber City, Phase-II, Sector 24, Gurugram, Haryana – 122002 Tel: 0124-2350718 Email: rajeevmutha [at] dbs [dot] com
Hyderabad	Consumer Banking & Corporate Banking Name: Mr K Srinivasa Rao Address: DBS Bank India Limited, 6-3-1109/1/P/G1/Ground Floor, Jewel Pawani Towers, Somajiguda, Raj Bhavan Road, Hyderabad, Telangana 500082 Tel: 9848932223 Email: srinivasarao [at] dbs [dot] com
Indore	Consumer Banking & Corporate Banking Name: Mr. Umesh Yadav Address: DBS Bank India Limited, First Floor No. 103,104, Vikram Heights, Y N Road, Indore – 452001, Madhya Pradesh Tel: 8657593726 Email: umeshyadav [at] dbs [dot] com
Kolhapur	Consumer & Corporate Banking Name: Mr. Anand Kulkarni Address: DBS Bank India Limited, 199/4 Amit Plaza, 1st floor, Gandhinagar Main Road, Kolhapur – 416119 Tel: 0231-6658800 Extn: 58801 Direct Tel: 0231-6658801 Email: anandkulkarni [at] dbs [dot] com
Kolkata	Consumer Banking Name: Ms Shilpi Mullick Address: DBS Bank India Limited, 4A, Little Russell Street, Kolkata – 700071 Tel: 033-66218888 Extn: 48819 Direct Tel: 033-66218819 Email: shilpimullick [at] dbs [dot] com Corporate Banking Name: Mr. Jitesh Saboo Address: DBS Bank India Limited, 4A, Little Russell Street, Kolkata – 700071 Tel: 033-66218888 Extn: 48801 Direct Tel: 033-6628801 Email: jiteshsaboo [at] dbs [dot] com
Ludhiana	Consumer & Corporate Banking Name: Mr Amritinder Singh Address: DBS Bank India Limited, F 39, Malhar Road, Sarabha Nagar, Ludhiana – 141001. Tel: 8657593734 Direct Tel: 9888911644 Email: amritindersingh [at] dbs [dot] com
Moradabad	Consumer & Corporate Banking Name: Mr. Kishore Mishra Address: DBS Bank India Limited, 8 K.M.Mile Stone, Naya Moradabad, Delhi Road, Moradabad – 244001 Tel: 0591-6450001 Extn: 11301 Direct Tel: 0591-6601301 Email: kishoremishra [at] dbs [dot] com
Mumbai	Consumer Banking Name: Mr. Asif Azad Address: DBS Bank India Limited, 1st Floor, Express Towers, Nariman Point, Mumbai – 400021. Tel: 022- 66388888 Extn: 28444 Direct Tel: 022- 67528444 Email: asifazad [at] dbs [dot] com Corporate Banking Name: Mr. Gouresh Naik Address: DBS Bank India Limited, 19th Floor, Express Towers, Nariman Point, Mumbai – 400021. Tel: 022-66388888 Extn: 31243 Direct Tel: 022-66131243 Email: goureshnaik [at] dbs [dot] com
Nashik	Consumer & Corporate Banking Name: Mr Charudatta Satpute Address: DBS Bank India Limited, 41/A Jolly Plaza Howson Road, Deolali Camp, Nashik – 422401 Tel: 0253-6632100 Extn: 32101 Direct Tel: 0253-6632101 Email: charudatta [at] dbs [dot] com
Noida	Name: Mr. Nitin Puri Address: DBS Bank India Ltd, Zygon Square, 3rd Floor, Block H-1 A, Sector-63, Noida – 201307, Uttar Pradesh Tel: 8657593715 Fax: 011-66211895 Email: nitinpuri [at] dbs [dot] com
Pune	Consumer Banking Name: Mr Bhuwan Sharma Address: DBS Bank India Limited, Fortune House, Plot No. 363/2, Gokhale Rd, Model Colony, Shivaji Nagar, Pune – 411016 Tel: 020-66218888 Extn: 18718 Direct Tel: 020-66218718 Email: bhuwan [at] dbs [dot] com Corporate Banking Name: Mr. Mahesh Pathak Address: DBS Bank India Limited, Fortune House, Plot No. 363/2, Gokhale Rd, Model Colony, Shivaji Nagar, Pune – 411016 Tel: 020-66218888 Extn: 18757 Direct Tel: 020-66218757 Email: maheshpathak [at] dbs [dot] com
Salem	Consumer & Corporate Banking Name: Mr K Sivakumar Address: DBS Bank India Limited, 24, Yercaud Road, Opp Modern Theaters, Kannakurichi Po, Salem – 636008 Tel: 0427-2551300 Extn: 41301 Direct Tel: 0427-2551301 Email: sivakumar [at] dbs [dot] com
Surat	Consumer & Corporate Banking Name: Mr Vishal Agrawal Address: DBS Bank India Limited, 2nd Floor, Above Shree Ambica Auto, Plot No 10/11, Bhatpore GIDC, Opp ONGC Hazira, Surat – 394 510 Tel: 0261-6675400 Extn: 75411 Direct Tel: 9719337117 Email: vishalagrawal [at] dbs [dot] com
Vadodara	Consumer & Corporate Banking Name: Mr. Rinkal Shah Address: DBS Bank India Limited, Ground Floor, Riddhi Complex, Opp Bankers Heart Institute, Old Padra Road, Vadodara – 390015, Gujarat Tel: 8657593732 Email: rinkalshah [at] dbs [dot] com

Level 2

If you are still not satisfied with the resolution you receive, please write to-

Nodal Officer
Ms. Kaunain Esmile
DBS Bank India Limited
16th Floor, Express Towers
Nariman Point
Mumbai – 400 021.
Tel : 022 66147578
Email: dbsnodalofficer [at] dbs [dot] com

Level 3

Senior Management

Consumer Banking

Mr. Shantanu Sengupta
Managing Director
Head – Consumer Banking (India)
DBS Bank India Limited
16th Floor, Express Towers
Nariman Point
Mumbai – 400 021.
Tel – 022 66131214
Email – cbgheaddbsindia [at] dbs [dot] com

SME Banking

Mr. Ramaswamy Gopalakrishnan
SVP - Institutional Banking Group
DBS Bank India Limited
16th Floor, Express Towers
Nariman Point
Mumbai – 400 021.
Direct Tel – 022 6638 8829
Email – ramaswamyg [at] dbs [dot] com

Mr. Sudarshan Chari
SVP & Head Business Banking
DBS Bank India Limited
16th Floor, Express Towers
Nariman Point
Mumbai – 400 021.
Direct Tel – 022 6638 8829
Email – sudarshanc [at] dbs [dot] com

Corporate Banking

Mr. Niraj Kumar Mittal
Managing Director
Head – Institutional Banking Group (India)
DBS Bank India Limited
19th Floor, Express Towers
Nariman Point
Mumbai – 400 021.
Tel – 022 67528317
Email – ibgheadindia [at] dbs [dot] com

Banking Ombudsman

Sl. No.	Centre	Name & Address of the Office of Banking Ombudsman	Area of Operation
1.	Ahmedabad	C/o Reserve Bank of India La Gajjar Chambers, Ashram Road Ahmedabad-380 009 Tel. No. 079-26582357/ 079-26586718 Fax No. 079-26583325 Email : cms [dot] odtahmedabad [at] rbi [dot] org [dot] in	Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
2.	Bengaluru	C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560 001 Tel. No. 080-22277660/ 080-22180221 Fax No. 080-22276114 Email : cms [dot] odtbengaluru [at] rbi [dot] org [dot] in	Karnataka
3.	Bhopal	C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 Tel. No. 0755-2573772 0755-2573776(Secretary) 0755-2573779(AGM) Email : cms [dot] odtbhopal [at] rbi [dot] org [dot] in	Madhya Pradesh
4.	Bhubaneswar	C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 Tel. No. 0674-2396207/ 0674-2396008 Fax No. 0674-2393906 Email : cms [dot] odtbhubaneswar [at] rbi [dot] org [dot] in	Odisha
5.	Chandigarh	C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh Tel. No. 0172-2721109 Fax No. 0172-2721880 Email : cms [dot] odtchandigarh [at] rbi [dot] org [dot] in	Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana
6.	Chennai	C/o Reserve Bank of India Fort Glacis, Chennai 600 001 Tel No. 044-25395964 Fax No. 044-25395488 Email : cms [dot] odtchennai [at] rbi [dot] org [dot] in	Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
7.	Dehradun	C/o Reserve Bank of India 74/1 G.M.V.N. Building, 1st floor, Rajpur Road, Dehradun - 248 001 Telephone : 0135-2742001 Fax : 0135-2742001 Email : cms [dot] odtdehradun [at] rbi [dot] org [dot] in	Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
8.	Guwahati	C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 Tel.No. 0361-2734219/ 0361-2512929 Email : cms [dot] odtguwahati [at] rbi [dot] org [dot] in	Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
9.	Hyderabad	C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 Tel. No. 040-23210013 Fax No. 040-23210014 Email : cms [dot] odthyderabad [at] rbi [dot] org [dot] in	Andhra Pradesh and Telangana
10.	Jaipur	C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No. 12 Jaipur-302 004 Tel. No. 0141-2577931 Email : cms [dot] odtjaipur [at] rbi [dot] org [dot] in	Rajasthan
11.	Jammu	C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 Telephone: 0191-2477617 Fax : 0191-2477219 Email : cms [dot] odtjammu [at] rbi [dot] org [dot] in	State of Jammu
12.	Kanpur	C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001 Tel. No. 0512-2305174/ 0512-2303004 Email : cms [dot] odtkanpur [at] rbi [dot] org [dot] in	Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
13.	Kolkata	C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 Tel. No. 033-223310217/ 033-22133353 Fax No. 033-22305899 Email : cms [dot] odtkolkata [at] rbi [dot] org [dot] in	West Bengal and Sikkim
14.	Mumbai (I)	C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 Tel No. 022-23022028 Fax : 022-23022024 Email : cms [dot] odtmumbai1 [at] rbi [dot] org [dot] in	Districts of Mumbai, Mumbai Suburban and Thane
15.	Mumbai (II)	C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 Telephone: 022-23001280 Fax : 022-23022024 Email : cms [dot] odtmumbai2 [at] rbi [dot] org [dot] in	Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane)
16.	Patna	C/o Reserve Bank of India Patna-800 001 Tel. No. 0612-2322569/ 0612-2323734 Fax No. 0612-2320407 Email : cms [dot] odtpatna [at] rbi [dot] org [dot] in	Bihar
17.	New Delhi (I)	C/o Reserve Bank of India, Sansad Marg, New Delhi Tel. No. 011-23725445 Fax No. 011-23725218 Email : cms [dot] odtnewdelhi1 [at] rbi [dot] org [dot] in	North, North-West, West, South-West, New Delhi and South districts of Delhi
18.	New Delhi (II)	C/o Reserve Bank of India Sansad Marg, New Delhi Tel. No. 011-23724856 Fax No. 011-23725218-19 Email : cms [dot] odtnewdelhi2 [at] rbi [dot] org [dot] in	Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh
19.	New Delhi (III)	C/o Reserve Bank of India Sansad Marg, New Delhi Tel. No. 011-23715393 Fax No. 011-23765234 Email: cms [dot] odtnewdelhi3 [at] rbi [dot] org [dot] in	North-East, Central, Shahdara, East and South- East districts of Delhi
20.	Raipur	C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 Telephone: 0771-2244246, 0771-2241819 Email : cms [dot] odtraipur [at] rbi [dot] org [dot] in	Chhattisgarh
21.	Ranchi	C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001 Telephone : 852134622 Fax : 0651-2210511 Email : cms [dot] odtranchi [at] rbi [dot] org [dot] in	Jharkhand
22.	Thiruvananthapuram	C/o Reserve Bank of India Bakery Junction Thiruvananthapuram -695 033 Tel. No. 0471-2332723/ 0471-2323959 Fax No. 0471-2321625 Email : cms [dot] odttrivandrum [at] rbi [dot] org [dot] in	Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).
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