DCB Payless Credit Card Customer Care Number
040-6815 7777

https://www.dcbbank.com/cms/showpage/page/dcb-payless-card

Dcb Bank Payless Credit Cards

All India Number(s):

040-6815 7777

Customer Care No.

022-6899 7777

Other No. For Customer Support

91-22-61271000

For NRI Customers

Email(s):

customercare@dcbbank.com

for customer care queries

loans@dcbbank.com

For queries related to Loan account

demat@dcbbank.com

For demat related services

nri@dcbbank.com

For queries related to NR services

IVRS Menu : 022-6899 7777 / 040-6815 7777

First Select Your Prefered Language

Wait, your call transfer to customer care executive

Customer Care Service Hours

Services	Timings
For Loans (Asset) Customers	8:00 am to 8:00 pm (Monday to Saturday)
For Domestic Accounts (Liability) Customers	8:00 am to 8:00 pm (Monday to Sunday)
For NRI Customers	Available 24x7
*Emergency Services	Available 24x7

*List of emergency services:

Card blocking
Card PIN generation
Stop cheque request
Blocking of alternate channels viz. DCB Internet
or Mobile Banking, UPI.
Reporting of fraudulent transactions in the account

Important Links

Complaint Redressal & Forms

Nodal Officer

Ms. Preeti Dhar
DCB Bank Limited
6th Floor, Peninsula Business Park,
Tower A, Senapati Bapat Marg, Lower>br> Parel, Mumbai-400013.
Tel: 022-66187031
E-mail: nodal [dot] officer [at] dcbbank [dot] com

Missed Call No.'s

Service	Missed Call No
Balance Enquiry	7506660011
Mini Statement (last 5 transaction)	7506660022
Request Cheque Book	7506660033
Request email statement for last 1 month	7506660044

SMS Services for Register

SMS REG to 9821878789 (Applicable if your mobile number is already updated in Bank's records)
Call DCB Bank's Customer Care at 022-68997777 or 040-68157777
Update your contact Number through DCB Bank ATM to auto Register for SMS alerts.
Place your request at any DCB Bank branch by filling in the enclosed 'Customer Request Form'

Key SMS texts

TO	TEXT to be used for SMS
Check your primary account balance	BAL
Get last 5 transaction details	STMT
Request for a cheque book	CHQBOOK
Check status of cheque issued by you	STAT (Mention Cheque No.)
Request for stop cheque	STOP (Mention Cheque No.)
Request stop payment of range of cheques	STOPRANGE (Mention First Cheque No.) (Mention Last Cheque No.)
Get fixed deposit details	TD (Mention Term Deposit No.)
Seek help on DCB Bank SMS Facility	H