Deutsche Bank Customer Care Number1800 123 6601
Toll free Number(s):
All India Number(s):
Phone Banking
Customers From Abroad
Only for Mumbai Customers, Prefix std code
Nodal Officer
Email(s):
Customer care
Report fraud
SMS Services
| Service Name | SMS Format |
|---|---|
| Lost or Stolen Debit Cards | <BLOCK> <last 4 digits of card> to 561615 In case <BLOCK ALL> keyword is sent, all the |
| Fraud | SMS “FRAUD” to 561615 from your registered mobile no. |
Branches
| Locations | Contact Details | Address |
|---|---|---|
| Ahmedabad | Phone No. : 079-71015000 Fax No. : 079-71015060 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0406PBC | 637, Ground Floor-B, Gulbai Tekra, Off C.G.Road, Ahmedabad - 380006. |
| Aurangabad | Phone No. : 0240-6615600 Fax No. : 0240-6615700 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0274PBC | A-2 Ground Floor, Aurangabad Business Center, Adalat Road, Dr. Rajendra Prasad Marg, Aurangabad - 431005. |
| Bangalore | Phone No. : 080-71935507 Fax No. : 080-71935555 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0797BGL | No. 26 - 27, Ground Floor, Raheja Towers, M.G. Road, Bangalore - 560001, Karnataka. |
| Chennai | Phone No. : 044-71309696 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0916CNN | 4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Thousand Lights, Chennai - 600 006. |
| Delhi | Phone No. : 011-71109600 Fax No. : 011-71109666 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0796DEL | Ground Floor, Hindustan Times House, 18-20 Kasturba Gandhi Marg, New Delhi 110 001. |
| Gurgaon | Phone No. : 0124-7138282 Fax No. : 0124-7138181 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0279PBC | Deutsche Bank, Ground Floor, DLF Infinity Tower A, Sector 25 A, DLF Phase II, Gurgaon - 122002. |
| Kolhapur | Phone No. : 0231-6601300 Fax No. : 0231-6601400 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0273PBC | 221B / 1B, E Ward, Tarabai Park, Opposite D-Mart, Kolhapur - 416003, Maharashtra. |
| Kolkata | Phone No. : 033-71009614 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0917CAL | 9 Shakespeare Sarani, Ground Floor, Brooke House, Kolkata - 700071, West Bengal. |
| Ludhiana | Phone No. : 0161-6624508 Fax No. : 0161-6624501 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0404PBC | SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Ludhiana, Punjab - 141002. |
| Moradabad | Phone No. : 9045002169 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0403PBC | 8th Km. Stone, Delhi Road, Opp. Naya Moradabad, Mangupura, Moradabad, U.P - 244001. |
| Mumbai | Phone No. : 022-71804500
Phone No. : 022-66009423 | Deutsche Bank House, Hazarimal Somani Marg, Fort,
110 / Sidrah, S V Road & 8th Extension Road Corner, Khar |
| Noida | Phone No. : 0120-7141108 Fax No. : 0120-7141111 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0278PBC | Deutsche Bank AG, Som Datt Tower, Third Floor, K-2, Sector 18, Noida - 201301. |
| Pune | Phone No. : 020-71249000 Fax No. : 020-71249001 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0537PUN | Suprem, CTS no 1337/2, Shop no 133/1 & 134/2, Main ITI Road, Aundh, Pune - 411007, Maharashtra. |
| Salem | Phone No. : 9042004546 Fax No. : 0427-2402684 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0402PBC | Plot No: 9 & 10, Venkatathiri Nilayam, Yercaud Main Road, Kannankurinchi Post, Salem - 636008, Tamil Nadu. |
| Surat | Phone No. : 0261-6647210 Fax No. : 0261-6647239 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0405PBC | 124, Kalamandir House, Ghod Dod Road, Surat - 395007. |
| Vellore | Phone No. : 9042001135 Fax No. : 0416-2245245 Work Hours : Monday to Saturday : 10 am to 4.30 pm IFSC Code : DEUT0401PBC | R J Plaza, Ground Floor, No. 5, Katpadi Main Road, Virudhampet, Vellore - 632006, Tamil Nadu. |
ATM's
| Location and Address |
|---|
| Ahmedabad |
| 637, Ground Floor-B, Gulbai Tekra, Off C.G.Road, Ahmedabad - 380006. Landmark : Gulbai Tekra ID : DEU1301 Service : Cash Dispenser and Cheque Deposit |
| Aurangabad |
| A-2, Ground Floor, Aurangabad Business Centre (ABC), Adalat Road (Dr.Rajendra Prasad Marg), Aurangabad - 431005. Landmark : Opposite District Court, Adalat Road ID : DEU0601 Service : Cash Dispenser and Cheque Deposit |
| Bangalore |
Raheja Towers, 26-27, M G Road, Velankani Tech Park, 43, Electronic City, Phase 2, Hosur IGATE, Epip Industrial Area, White Field, Mind Tree, Global Village, Mysore Road, RV Engineering Campus 5B, RMZ Eco World, Marathalli outer ring road, DBOI Cafeteria, Velankani Tech Park, 43, Electronic City, |
| Chennai |
4-4A Western Tower, Sunny Side, Shafee Mohammed Road, Guna Complex # 443 (304), Teynampet, Chennai - 600018. |
| Delhi |
Ground Floor, Hindustan Times House, 18-20 Kasturba Lurgi India, B-24/10, Mohan Cooperative Industrial Society, France Embassy, 2/50 E Shantipath, Chanakyapuri, |
| Gurgaon |
Ground Floor, Infinity Towers, DLF Phase II, Gurgaon - 122002. Copal Partners, Plot No. 267, Udyog Vihar, Phase-2, Gurgaon - 122016. Orchid Business Park, Ground Floor, Behind More Hypermarket, |
| Kolhapur |
| 221B/1B, 'E' Ward, Tarabai Park, Kolhapur - 416003. Landmark : Near Tarabai Garden ID : DEU0701 Service : Cash Dispenser and Cheque Deposit |
| Kolkata |
| Brooke House 9, Shakespeare Sarani, Kolkata - 700071. Landmark : Brooke House ID : DEU0401 Service : Cash Dispenser and Cheque Deposit |
| Ludhiana |
| SCO 9-10, Green Park Avenue, Canal Colony, Pakhowal Road, Landmark : Green Park Avenue ID : DEU0901 Service : Cash Dispenser and Cheque Deposit |
| Moradabad |
| D-80, Sai Mandir Road, A-46, Deendayal Nagar, Phase I, Ram Ganga Vihar Phase 2, Moradabad, Uttar Pradesh 244001 Landmark : Sai Mandir Road ID : DEU1002 Service : Cash Dispenser and Cheque Deposit |
| Mumbai |
Sidrah, Cts No. 624, Khar (W), Mumbai - 400052. Nirlon Knowledge Park, Block 1, Western Express Highway, Nirlon B7 , 3rd Floor, Nirlon Knowledge Park , Off Western The Capital, Ground Floor, C-70, G Block, Bandra Kurla Deutsche Bank House, Hazarimal Somani Marg, Fort, Deutsche Bank Centre, Floor 5, Block B4, Nirlon Knowledge |
| Noida |
| Deutsche Bank AG, Ground Floor, Som Datt Towers, K-2, Sector 18, Noida - 201301. Landmark : Som Datt Towers ID : DEU0202 Service : Cash Dispenser and Cheque Deposit |
| Pune |
Suprem, CTS no 1337/2, Shop no 133/1 & 134/2, Main ITI Road, DBOI Global Services Pvt Ltd, Tower C, Tech Park One, Airport 7th Floor, DBOI Global Services Pvt. Ltd., Tower 5, Cybercity, |
| Salem |
| Raj Tower, No. 4, Brindavan Road, Fairlands, Salem - 636007. Landmark : Opposite to Jaya Hospital ID : DEU1101 Service : Cash Dispenser |
| Surat |
| Block no. D, Shop no. 4, Indarprashta Complex, Ground floor, Citylight Road, Surat - 395003. Landmark : Opposite Citylight Mall ID : DEU1403 Service : Cash Dispenser |
Grievance Redressal
Level 1
- Email at customer [dot] care [at] db [dot] com or from customer's online banking account
- Customer can call our 24-hour phone banking number 1860 266 6601
- Visit the nearest Deutsche Bank branch. Click here
- Send a letter to-
- Customer Care,
Deutsche Bank AG,
PO Box 9095, Mumbai – 400063
- Customer Care,
Level 2
In case the grievance is not resolved within 7 working days from the date of registration
- Customer may escalate to email: "head [dot] services [at] db [dot] com"
Level 3
In case the grievance is still not resolved within 10 working days by the head services team
- Customer may write to the Bank's Nodal Officer of the Region
Level 4
Customer may contact the Principal Nodal Officer
Ms. Nalanda Kadam
Principal Nodal Officer
Deutsche Bank AG, India
Private and Commercial Clients
PO Box Number - 9094
Goregaon Post Office
Goregaon (E), Mumbai 400063.
Email: nalanda [dot] kadam [at] db [dot] com
Level 5
If customer does not hear regarding their complaint within 30 working days, can approach-
Customer Care Address
Deutsche Bank AG,
PO Box 9095,
Mumbai - 400 063.
Corporate Office
Deutsche Bank AG
Corporate Headquarters in India
Deutsche Bank House, Hazarimal Somani Marg
Fort, Mumbai 400 001,
India.
Tel: 022-66584600
