Dhani Customer Care Number
0124-616 5722

https://www.dhani.com/

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Grocery, Clothing, Home Furnishing, Electronics, Jewellery, Dairy

All India Number(s):

0124-616 5722

Dhani Loans, Mon-Sun, 8am to 8pm

022-6144 6300

Dhani Stocks Mon-Fri,9am-6pm

Email(s):

support@dhani.com

For card/payments/loan/credit

healthcare@dhani.com

For doctors/medicines

healthclaim@godigit.com

To claim insurance

helpdesk@dhani.com

Stocks queries/support

NRIsupport@dhani.com

Stocks support for NRI

grievance@dhani.com

Grievances

Grievance Redressal Mechanism

1st Level

You are requested to visit, call or write to the nearest branch of DLSL.
Name of Branch Head: Contact details : Phone, email and full address:

2nd Level

If not attended within 7 working days, lodge a complaint through customer
help line no. 0124-6165722 (8am to 8pm)
Or send an email at grievance_dhani [at] indiabulls [dot] com, or visit website to
lodge an online complaint,
Or Write to Head of Customer Care at:
Dhani Loans & Services Limited., 4th Floor, Indiabulls Centre,
Tower-1, Senapati Bapat Marg, Elphinstone-West, Mumbai-400013.
Phone: 022-61891019
Email: care_dhani [at] indiabulls [dot] com

3rd Level

If the complaint is not resolved satisfactorily within 15 working days,
you can contact our principal nodal officer at:
Mr. Sanjeev Kashyap
Indiabulls Consumer Finance Limited
ASF Towers, Tower A, Plot no 249 D and E Udyog Vihar,
Phase IV Gurugram- 122016 (Haryana)
Phone: 0124-6037111,
Email: nodal [dot] ibcfl [at] indiabulls [dot] com

4th Level

If the complaint is not redressed satisfactorily within 30 working days,
you may directly write to the office of Ombudsman of their respective region.
Region wise contact details of Ombudsman are as under:

Centre	Address of the Office of NBFC Ombudsman	Area of Operation
Chennai	C/o Reserve Bank of India Fort Glacis, Chennai 600 001 Telephone No : 044-25395964 Fax No: 044-25395488 Email: nbfcochennai [at] rbi [dot] org [dot] in	Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry
Mumbai	C/o Reserve Bank of India RBI Byculla Office Building Opp. Mumbai Central Railway Station Byculla, Mumbai-400 008 Telephone No: 022-23028140 Fax No : 022-23022024 Email: nbfcomumbai [at] rbi [dot] org [dot] in	Maharashtra, Goa, Gujarat Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman and Diu
New Delhi	C/o Reserve Bank of India Sansad Marg New Delhi -110001 Telephone No: 011-23724856 Fax No: 011-23725218/ 011-23725219 Email: nbfconewdelhi [at] rbi [dot] org [dot] in	Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh, Himachal Pradesh, and Rajasthan and State of Jammu&Kashmir
Kolkata	C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 Telephone No : 033-22304982 Fax No: 033-22305899 Email: nbfcokolkata [at] rbi [dot] org [dot] in	West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand