All India Number(s):
84477 04734
Customer Support, Mon-Sat 10am - 6:30pm
96749 90212
WhatsApp Support
Email(s):
customercare@dotandkey.com
Customer Support
IVRS Menu
84477 04734
- Press 1 - For shipment related queries
- Press 2 - For order related queries
- Press 3 - For product related queries
Refund & Cancellation
- Order will be cancelled only before shipping and refund shall be processed within 7 business days after the cancellation.
- Products with physical defects or wrong product shipped or damaged in transit will only be acceted for return.
- For more information please read
Order & Shipping
- In case of Cash on Delivery orders, Order request will only be accepted for the orders confirmed on the email / mobile sent to the customer.
- Orders equal and above the billing value of INR 600 will have no shipping charges.
- Shipping charge of INR 75 and INR 99 for North Eastern Region for orders less than INR 599.
- For more information please read
