• The borrowers can directly approach the Branch Manager and enter his/her complaint/grievance in the compliant register.
• The borrower may also lodge complaints / grievances by mailing in provided mail id.

Grievance Redressal Office

• Edelweiss House, Off. C.S.T Road,
  Kalina, Mumbai - 400 098
  022 – 4272 2554;
  1-800-1026371
  (Mon-Fri, 10am - 5pm)
  Email id: homeservice [at] edelweissfin [dot] com

Customer may approach the Complaint Redressal Cell of National Housing Bank by lodging complaint-

• National Housing Bank,
  Department of Regulation and Supervision
  (Complaint Redressal Cell),
  4th Floor, Core-5A, India Habitat Centre,
  Lodhi Road, New Delhi – 110 003

For more information please read.

Address: Edelweiss Housing Finance Ltd.,
Tower 3, Wing B, Kohinoor City,
Kohinoor City Kirol Road, Kurla(W)
Mumbai 400070.