Equitas Small Finance Bank Toll Free Number1800 103 1222
Equitas Small Finance Bank Toll Free Number
1800 103 1222
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Toll free Number(s):
1800 103 1222
For Branch Banking
1800 103 2977
For Loans
All India Number(s):
044-4299 5000
Customer Support
044-3089 8017
CFC for NEFT / RTGS
+91-44-4004 8500
Toll free for countries outside India
Email(s):
customerservice@equitasbank.com
Customer Care
rtgs-cell@equitasbank.com
NEFT / RTGS
IVRS Menu
1800 103 1222
Select Your Preferred Language English, Tamil & Hindi
- Press 1- For Banking
- Press 2- For FASTag
- Press 3- For Prepaid Cards
Grievance Redressal Procedure
Level 1
- Approach your Branch Manager / Branch Operations Manager for any feedback /
complaints that you wish to lodge - You may also register your feedback / complaints online through
- Contact Toll Free No.: 1800 103 1222 or
- Email: customerservice [at] equitasbank [dot] com
Level 2
- If you have not received a satisfactory response at Level 1 within 7 working days, You can send an e-mail to Nodal Officer at:
- Name: Smitha Kumar
Equitas Small Finance Bank
4th Floor #769, Spencers Plaza Mall,
Anna Salai, Chennai – 600002
Ph: 044-40048570
Email: nodalofficer [at] equitasbank [dot] com.
Level 3
- If you are still not satisfied with the grievance redressal or in the absence of a resolution within 15
working days, you may approach the Principal Nodal Officer (PNO)- - Name: Dheeraj Mohan
Equitas Small Finance Bank Ltd,
4th Floor, Spencer Plaza, Phase II,
No:769, Anna Salai,
Chennai – 600002
Mobile: 044-40048560
Email: pno [at] equitasbank [dot] com
Level 4
- If you are still not satisfied with the resolution provided and/or in case have not received a satisfactory
response within 30 days,you may refer the case to the Banking Ombudsman of your region-
