FASTag Customer Care1800 103 5577
FASTag Customer Care
1800 103 5577
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Toll free Number(s):
1800 103 5577
Axis Bank
1800 266 9970
IDFC Bank
1800 110 018
SBI Bank
1800 419 1996
Equitas Small Finance Bank
1800 120 1243
HDFC Bank
1800 425 0585
Syndicate Bank
1800 102 6480
Paytm Payments Bank
Note*
- FASTag is a device for making toll payments directly from the prepaid account linked to it
- It is affixed on the windscreen of your vehicle and enables you to drive through toll plazas
- FASTag has a validity of 5 years and after purchasing
- You need to recharge/ top up the FASTag as per your requirement
- Customer will receive SMS alerts on his registered mobile numbers for all the transactions
done in his tag account - Customer may recharge his tag account online through, Credit Card/ Debit Card/ NEFT/ RTGS
or Net Banking
Issuing Bank Helpline Number
Sr No. | Issuing Bank | Customer Care Helpline No |
---|---|---|
1 | Airtel Payments Bank | 400/8800-688-006 |
2 | Allahabad Bank | 1800-258-6680 |
3 | AU Small Finance Bank | 1800-258-7300 |
4 | Axis Bank Ltd | 1860-419-8585 |
5 | Bank of Baroda | 1800-103-4568 |
6 | Canara Bank | 1800-103-3568 |
7 | City Union Bank Ltd | 1800-258-7200 |
8 | Equitas Small Finance Bank | 1800-103-1222 |
9 | Federal Bank | 1800-266-9520 |
10 | FINO Payments Bank | 022-6868-1414 |
11 | HDFC Bank | 1800-120-1243 |
12 | ICICI Bank | 1800-210-0104 |
13 | IDBI Bank | 1800-266-1962 |
14 | IDFC First Bank | 1800-266-9970 |
15 | IndusInd Bank | 1860-210-8887 |
16 | Karur Vysya Bank | 1800-102-1916 |
17 | Kotak Mahindra Bank | 18-602-666-888 |
18 | Nagpur Nagarik Sahakari Bank | 1800-266-7183 |
19 | PAYTM Bank | 1800-120-4210 |
20 | Punjab Maharashtra Bank | NA |
21 | Punjab National Bank | 1800-419-6610 |
22 | Saraswat Bank | 1800-229-999/ 1800-266-5555 |
23 | South Indian Bank | 1800-425-1809 |
24 | State Bank of India | 1800-110-018 |
25 | Syndicate Bank | 1800-3011-3333 |
26 | Union Bank of India | 1800-258-6400 |
27 | YES BANK | 1800-3000-1113 |
Fees and Charges
One - time tag deposit amount
Description | Tag Deposit | Threshold Amount |
---|---|---|
Car / Jeep / Van | 200 | 100 |
Light Commercial Vehicle 2-axle / 3-axle | 300 | 140 |
Bus 2-axle / 3-axle / Mini-Bus | 400 | 300 |
Truck 2-axle | 400 | 300 |
Trucks 3-axle and above | 500 | 300 |
Earth Moving / Heavy Construction Machinery | 500 | 300 |
Tractor / Tractor with Trailer | 500 | 300 |
Tata Ace and Similar Mini Light Commercial Vehicle | 200 | 100 |
Convenience fee rates
NEFT | Rs. 15.00 per transaction |
RTGS | Rs. 25.00 per transaction |
Credit Card | 1.10% of the transaction value |
Debit Card | 0.95% (Transaction =< Rs. 2000.00) and 1.20% (Transaction > Rs. 2000.00) |
Net Banking | Rs. 13.00 (Through ICICI & Axis Bank) and 1.25% (Through All Others Banks) |
Documents Required ?
Vehicle
- Registration Certificate (RC) of the vehicle
- Passport size photograph of the vehicle owner
- KYC documents as per the category of the vehicle owner (viz. Individual / corporate)
Individual
- ID Proof
- Address Proof
- Passport size photograph
- Driving License
- PAN Card
- Passport
- Voter ID Card
- Aadhar Card (with address)