FASTag Customer Care
1800 103 5577

Fastag As Payment Mode
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Toll free Number(s):


1800 103 5577

Axis Bank
1800 266 9970

IDFC Bank
1800 110 018

SBI Bank
1800 419 1996

Equitas Small Finance Bank
1800 120 1243

HDFC Bank
1800 425 0585

Syndicate Bank
1800 102 6480

Paytm Payments Bank

Note*
  • FASTag is a device for making toll payments directly from the prepaid account linked to it
  • It is affixed on the windscreen of your vehicle and enables you to drive through toll plazas
  • FASTag has a validity of 5 years and after purchasing
  • You need to recharge/ top up the FASTag as per your requirement
  • Customer will receive SMS alerts on his registered mobile numbers for all the transactions
    done in his tag account
  • Customer may recharge his tag account online through, Credit Card/ Debit Card/ NEFT/ RTGS
    or Net Banking

Issuing Bank Helpline Number
Sr No.Issuing BankCustomer Care Helpline No
1Airtel Payments Bank400/8800-688-006
2Allahabad Bank1800-258-6680
3AU Small Finance Bank1800-258-7300
4Axis Bank Ltd1860-419-8585
5Bank of Baroda1800-103-4568
6Canara Bank1800-103-3568
7City Union Bank Ltd1800-258-7200
8Equitas Small Finance Bank1800-103-1222
9Federal Bank1800-266-9520
10FINO Payments Bank022-6868-1414
11HDFC Bank1800-120-1243
12ICICI Bank1800-210-0104
13IDBI Bank1800-266-1962
14IDFC First Bank1800-266-9970
15IndusInd Bank1860-210-8887
16Karur Vysya Bank1800-102-1916
17Kotak Mahindra Bank18-602-666-888
18Nagpur Nagarik Sahakari Bank1800-266-7183
19PAYTM Bank1800-120-4210
20Punjab Maharashtra BankNA
21Punjab National Bank1800-419-6610
22Saraswat Bank1800-229-999/
1800-266-5555
23South Indian Bank1800-425-1809
24State Bank of India1800-110-018
25Syndicate Bank1800-3011-3333
26Union Bank of India1800-258-6400
27YES BANK1800-3000-1113

Fees and Charges

One - time tag deposit amount
DescriptionTag DepositThreshold Amount
Car / Jeep / Van200100
Light Commercial Vehicle 2-axle / 3-axle300140
Bus 2-axle / 3-axle / Mini-Bus400300
Truck 2-axle400300
Trucks 3-axle and above500300
Earth Moving / Heavy Construction Machinery500300
Tractor / Tractor with Trailer500300
Tata Ace and Similar Mini Light Commercial Vehicle200100

Convenience fee rates 
NEFTRs. 15.00 per transaction
RTGSRs. 25.00 per transaction
Credit Card1.10% of the transaction value
Debit Card0.95% (Transaction =< Rs. 2000.00) and 1.20% (Transaction > Rs. 2000.00)
Net BankingRs. 13.00 (Through ICICI & Axis Bank) and 1.25% (Through All Others Banks)

Documents Required ?

Vehicle
  • Registration Certificate (RC) of the vehicle
  • Passport size photograph of the vehicle owner
  • KYC documents as per the category of the vehicle owner (viz. Individual / corporate)

Individual
  • ID Proof
  • Address Proof
  • Passport size photograph
  • Driving License
  • PAN Card
  • Passport
  • Voter ID Card
  • Aadhar Card (with address)


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