Federal Bank Toll Free Number1800 420 1199
Federal Bank Toll Free Number
1800 420 1199
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Toll free Number(s):
1800 420 1199
Phone Banking
1800 425 1199
Phone Banking
All India Number(s):
080-61991199
Queries related to remittance- from abroad
0484-2626366
Grievances
0484-2201639
MSME Complaints and Queries
9895088888
Set your pin by visiting ATMs
+91 484-2630995
NRI, For Customers abroad
+91 484-2630994
NRI, General Queries for customers abroad
0484-2866700
Pin Generation No. through IVR
Email(s):
support@federalbank.co.in
Complaints related to MSME
grievanceresolution@federalbank.co.in
For Grievance Redressal
contact@federalbank.co.in
Contact Centre
nrihelp@federalbank.co.in
For NRI Service Queries
atmtech@federalbank.co.in
For ATM Related Queries)
fednetinfo@federalbank.co.in
Internet Banking
nrisupport@federalbank.co.in
For customers abroad
IVRS Options,
1800 425 1199 (Phone Banking Services)
First Select Language,
- Press 1- For General banking services, account information.
- Press 2- For Credit card services.
NRI division or For customers abroad
- +91 484-2630994
- +91 484-2630995
- +91 080-61991199
Customer Relations
Useful Links
Nodal Officer of the bank for MSME Complaints and Queries
Sri Rathish.R
Vice President Business
Banking Department
The Federal Bank Ltd
6th Floor
Federal Towers,
Ernakulam - 682031
Tel.: 0484 - 2201639
Email: rathishr [at] federalbank [dot] co [dot] in
For any complaints other than those related to MSME, Please write to
Grievance Redressal Team: support [at] federalbank [dot] co [dot] in.
For queries related to FedNet Internet Banking
FedNet User ID, Full Name, Email ID registered with bank records and any one of the following details:
- Date of Birth
- Customer ID
You can also contact us via Email : fednetinfo [at] federalbank [dot] co [dot] in
List of Zonal Officers for Grievance Redressal
Designation: Vice President & Zonal Head
| Zone | Name of the Zonal officer | Telephone | Fax | Address The Federal Bank Ltd, | |
|---|---|---|---|---|---|
| Mumbai | Mahesh R | 022- 26566702 | bbyg [at] federalbank [dot] co [dot] in | 022-26506922 | Zonal Office, Laxmi Towers, A-1, 4Th Floor, Bandra Kurla Complex, Bandra (East), Mumbai, Maharastra PIN-400 051 |
| Bangalore | Rajanarayanan N | 080- 22110054 | bgrr [at] federalbank [dot] co [dot] in | 080-22110052 | Zonal office 1st Floor, Halcyon Complex, No.9, St. Marks Road, Bangalore, Karanataka, PIN -560001 |
| Kolkata | Dileep B | 033- 68151265/ 68151252 | calg [at] federalbank [dot] co [dot] in | 033-22830842 | Zonal Office, Kolkata, 91/A/1, Avani Signature, Park Street, Kolkata 700016, West Bengal |
| Ernakulam | Kuriakose Conil | 0484- 2201177 | ekmr [at] federalbank [dot] co [dot] in | 0484-2385528 | Zonal Office, 6th Floor, Federal Towers, Marine Drive, Ernakulam, Kerala, PIN-682 031 |
| Kozhikode | Regi C V | 0495- 2709600 | kkdr [at] federalbank [dot] co [dot] in | 0495-2744575 | 2nd Floor, Federal Towers, 27/97G, Mavoor Road, Kozhikode, Kerala, PIN - 673016 |
| Chennai | Eqbal Manoj | 044- 28587516 | mdsr [at] federalbank [dot] co [dot] in | 044-28588816 | Zonal Office Bhattad Tower, Ist Floor, 30, West Cott Road, Royapettah, Chennai, Tamil Nadu, PIN -600 014 |
| NewDelhi | Ravi Ranjit | 011- 40733918 | ndlr [at] federalbank [dot] co [dot] in | 011-25881075 | Zonal Office, Federal towers 2/2,West Patel Nagar, New Delhi, West Delhi, NCT Of DeIhi, 110 008 |
| Kottayam | Binoy Augustine | 0481- 2302329 | ktmr [at] federalbank [dot] co [dot] in | 0481-2302329 | Zonal Office, Mar Makil Centenary Memorial Building, S H Mount P O, Kottayam, Kerala, PIN - 686006 |
| Thiruvananthapuram | Renji Alex | 0471- 2780657 | tvmr [at] federalbank [dot] co [dot] in | 0471-2330485 | Zonal Office, Federal towers Thiruvanathapuram,Kerala-695 001 |
List of Regional Offices
| Region | Email Address | Address |
|---|---|---|
| Ahmedabad | ahdy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Ahmedabad Regional Office, 401, RBS, Opp. H K College Ashram Road, Ahmedabad, Gujarat-380009 |
| Alapuzha | apyr [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Alapuzha Regional Office Convent Square, CCNB Road, Alapuzha-688001 |
| Aluva | alwy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Parackal Towers, Parur Junction, Aluva-683102 |
| Attingal | atly [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Attingal Regional Office, Ground Floor, Regency Mall, Mamom, Kizhuvilam P O, Attingal,Thiruvananthapuram-695104 |
| Bangalore North | bgry [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Bangalore North Regional Office No. 9 3rd Floor, Halcyon Complex, St.Marks Road, Bangalore- 560001 |
| Bangalore South | bgry [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Bangalore South Regional Office No.9 1st Floor, Halcyon Complex, St.Marks Road, Bangalore- 560001 |
| Bhubaneswar | bbsy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Bhubaneswar Regional Office 14B, 1st Floor,Janpath, Bapuji Nagar Bhubaneswar-751006 |
| Chandigarh | cghy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, SCO 867, First Floor , NAC Mani Majra, Chandigarh (UT) - 160101 |
| Chennai | mdsy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Chennai Regional Office Third Floor, Trinity Towers 30 Conron Smith Road Gopalapuram, Royapettah Chennai, Tamilnadu |
| Coimbatore | cbey [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Coimbatore Regional Office 21 Variety Hall Road Coimbatore, Tamil Nadu |
| Ernakulam | ekmy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, 1st Floor, Federal Towers, Marine Drive, Ernakulam-682031 |
| New Delhi East | ndey [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Gurgaon Regional Office 483/16, Chandan Palace,Gurgaon Haryana - 122001 |
| New Delhi West | ndwy [at] federalbank [dot] co [dot] in | Office of the regional head, The Federal Bank Ltd, Federal Towers,2/2 West Patel Nagar,Upper Ground Floor Opp. Metro Pillar 196,Patel Road,New Delhi - 110008 |
| Guwahati | ghty [at] federalbank [dot] co [dot] in | Ramananda Towers, Paltan Bazar, G S Road,Guwahati-781007 |
| Hyderabad | hydy [at] federalbank [dot] co [dot] in | The Federal Bank Limited, Office of the Regional Head, Flat No. 101,1st Floor, Krishna Plaza, No. 6-2-953, Khairatabad Opp. Shadan College, Hyderabad- 500004 |
| Indore | idry [at] federalbank [dot] co [dot] in | Plot No.7, PU 4, Scheme 54, Near Apna Sweets, Vijay Nagar Square A B Road Indore |
| Irinjalakuda | ijky [at] federalbank [dot] co [dot] in | Federal Bank Ltd, P B No.31, C K K Complex, Thrissur Road, Tana, Irinjalakuda-680121 |
| Kannur | cnny [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Kannur Regional Office 3rd Floor, Aditya Tower, Kannur South Bazar Opp.R T O Office, Kannur - 670002 |
| Kolhapur | khrr [at] federalbank [dot] co [dot] in | Federal Bank Ltd, 751- B, Raviwar Peth, Azad Chowk, Kolhapur, Maharashtra - 416012 |
| Kolkata | caly [at] federalbank [dot] co [dot] in | Federal Bank Ltd, 2B, Regency 6 Hunderford Street, Kolkata, West Bengal - 700017 |
| Kollam | qlny [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Kurumpelil Avenue, Polayathode, Kollam-691021 |
| Kottayam | ktmr [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Kottayam Regional Office, Mar Makil Centenary Memorial Building, SH Mount P.O Kottayam--686006 |
| Kozhikode | kkdy [at] federalbank [dot] co [dot] in | 1st Floor, Federal Towers 27/97G, Mavoor Road, Kozhikode - 673016 |
| Madurai | mduy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Madurai Regional Office Flat No 320, 80 Feet Road Anna Nagar P O, Madurai Tamilnadu - 625020 |
| Malappuram | mpmy [at] federalbank [dot] co [dot] in | First Floor - Bava's Arcade Kizhakethala Junction Down Hill P O, Malappuram-676519 |
| Mangalore | mgry [at] federalbank [dot] co [dot] in | Federal Bank LTd, Regional Office-Mangalore Ground Floor,the Vintage, Kankanady Bye Pass Road, Kankanady, Dakshina Kannada, Mangalore- 575 002 Karnataka |
| Mavelikara | mvky [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Puthiyacavu, Mavelikara, -690101 |
| Mumbai | bbyy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, A-1, Laxmi Towers, Bandra Kurla Complex, Bandra East, Mumbai-400051 |
| Muvattupuzha | mpzy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Vettuvazhi Plaza, Aramanapady, Muvattupuzha-680001 |
| Navi Mumbai | mgry [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Navi Mumbai Regional Office, Office No. 910, 09th Floor, Plot No. 19-20, Satara Plaza, Sector 19 D, Palm Beach Road, Vashi, Navi Mumbai, Maharashtra Pin - 400703 |
| New delhi | ndcy [at] federalbank [dot] co [dot] in | Office of Regional Head - New Delhi Central Region, 1/7 First Floor, Patel Road Opp.Metro Pillar No.177 Patel Nagar, New Delhi - 110008 |
| Pala | play [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Pala Regional Office, Chooranolickal Mereena Towers, Kattakkayam Road,Pala-686575 |
| Palakkad | pgty [at] federalbank [dot] co [dot] in | The Federal Bank Ltd, Office of the Regional Head, Saikrishna Residency, Kunnathurmedu, Palakkad 678013 |
| Pathanamthitta | ptar [at] federalbank [dot] co [dot] in | Federal Bank Ltd, P.B. No. 80, College Road, Pathanamthitta-689 645 |
| Pune | pney [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Pune Regional Office, 403, May Fair Tower Wakadewadi, Shivaji Nagar Pune, Maharastra - 411005 |
| Salem | slmy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Salem Regional Office, No 20, Ramakrishna Road Salem,Tamil Nadu-636007 |
| Surat | slmy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Surat Regional Office Ground Floor, Riddhi Shoppers Adajan Hazira Road,Adajan, Surat,Gujrat-395009 |
| Thiruvananthapuram | tvmy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Thiruvananthapuram Regional Office, TC 18/ 1922 (2 ), Near Supreme Bakers Kowdiar.P.O, Kuravankonam, Thiruvananthapuram-695003 |
| Thodupuzha | tpzy [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Thodupuzha Regional Office, Kalarickal Bazar, Pala Road, Thodupuzha, Idukki-685584 |
| Thrissur | tcry [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Thrissur Regional Office ST Nagar, TB Road, Thrissur,Kerala |
| Tiruvalla | tlay [at] federalbank [dot] co [dot] in | Federal Bank Ltd, M C Road, Tiruvalla, -689101 |
List of Zonal Offices
| Zonal Office | Email_address | Address |
|---|---|---|
| Bangalore | bgrr [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Bangalore Zonal Office |
| Chennai | mdsr [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Bhattad TowerIst Floor, 30,West Cott Road, Royapettah, Chennai-600 014 |
| Ernakulam | ekmr [at] federalbank [dot] co [dot] in | Federal Bank Ltd, 6Th Floor,Federal Towers, Marine Drive,, Ernakulam-682 031 |
| Kolkata | calg [at] federalbank [dot] co [dot] in | Avani Signature, 91A/1 Park Street Opposite to St. Xavier's College Kolkata - 700016 |
| Kottayam | ktmr [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Mar Makil Centenary Memorial Building, SH Mount P O, Kottayam, Kerala-686006 |
| Kozhikode | kkdr [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Federal Towers, 27/97G, Mavoor Road, Kozhikode-673 016 |
| Mumbai | bbyg [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Laxmi Towers, A-1, 4Th Floor, Bandra Kurla Complex,, Bandra (East), Mumbai-400 051 |
| Newdelhi | ndlr [at] federalbank [dot] co [dot] in | Federal Bank Ltd, Zonal Office,Federal Towers, 2/2, West Patel Nagar, Opp. Metro Pillar No. 196 New Delhi 110008 |
| Thiruvananthapuram | tvmr [at] federalbank [dot] co [dot] in | Federal Bank Ltd, P.B. No. 303, Federal Towers, M.G.Road, Statue-695 001 |
Key Functionaries for Grievance Redressal
- Ms. Shalini Warrier
(Executive Director and Chief Operating Officer)
CEO's Secretariat, The Federal Bank Ltd.
Federal Towers, Aluva, Kerala.
Fax: 0484-2626366 - Shri. Shyam Srinivasan ( MD & CEO )
The Federal Bank Ltd.
Corporate Office, Aluva, Kerala.
Fax: 0484-2622672
Head Office
Federal Bank Limited,
Federal Towers, Bank Junction,Aluva,
Kerala -683 101
Fax: 0484-2626366
Related Links
- Federal Bank Credit Cards No. 1860 180 1290
- Federal Bank Home Loans Contact Numbers
- How to get new chip based card
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