Firefly Airlines Customer Care Number
Email(s):
Customer Care
Email For Queries
Group Travel
For Charter Enquires
Global Support
- +1-300-88-3000 (Customer Support within Malaysia)
- +603-7843 3000 (Customer Support outside Malaysia)
Call Support
General Hotline: +603 7845 4543
Within Singapore +65 3158 8279
Operating Hours : Daily 8.00am - 8.00pm
For general inquiries: Lot R-01, 3rd Floor, Citta Mall,
No: 1, Jalan PJU 1A/48, Ara Damansara, 47301
Petaling Jaya, Selangor, Malaysia.
Offices Worldwide
| Country | Location | Contact Details |
|---|---|---|
| Thailand | Phuket | City Ticket Office Floor 3, Room 302 Phuket Phone: +66 76 351 477 |
| Indonesia | Bandar Aceh | Airport Ticket Office International Departure Hall Email: aceh [at] fireflyz [dot] com [dot] my |
| Singapore | Singapore | Firefly Seletar Airport 21, Seletar Aerospace Road 1, |
| Malaysia | Subang | Principal Office Lot R-01, 3rd Floor, CITTA Mall, City Ticketing Office Lot R-01, 3rd Floor, Operation Centre Terminal 3, Lapangan Terbang Airport Ticket Office Ground Floor, Departure Hall, Tel: +603 7846 3622 |
| Malaysia | Kuala Lumpur | City Ticket Office KL Sentral Lot L2.23, Level 2, Nu Sentral |
| Malaysia | Penang | FlyFirefly Sdn Bhd Firefly Operations Centre, Tel: +604 630 2489 |
| Malaysia | Kota Bharu | Airport Ticket Office Sultan Ismail Petra Airport Tel: +609 773 0536 |
| Malaysia | Kuala Terengganu | Airport Ticket Office Sultan Mahmud Airport, Tel: +609 667 5377 |
| Malaysia | Kuantan | Airport Ticket Office Sultan Haji Tel: +609 538 2911 |
| Malaysia | Johor Bharu | Airport Ticket Office Ground Floor, Aero Mall, Tel: +607 598 7488 |
| Malaysia | Alor Setar | Airport Ticket Office Main Terminal Tel: +604 714 3911 |
| Malaysia | Langkawi | Airport Ticket Office Langkawi International Airport, Tel: +604 955 9622 |
| Malaysia | Ipoh | Airport Ticket Office Sultan Azlan Shah Airport, |
Airport Information
How to get to Subang Skypark
| Bus | Subang Skypark – Pasar Seni (Central Market) Rapid KL BUS No. U81 (also stops at Asia Jaya and KL Sentral) Operating Hours: 6am – midnight (Every 30 minutes) Price: MYR2 (return – valid for one day use) Tel: +603-7885 2585
|
| Taxi | Taxis can be flagged down from most parts of the city to get to Subang Skypark; however arriving passengers need to purchase taxi coupon at the Taxi counter situated near Skypark Information Counter. |
| Train | These are the nearest train stations from which passengers can take a taxi or
|
How to get to Kuala Lumpur International Airport
| Bus | KL Sentral to KL International Airport
|
| Taxi | Taxis can be flagged down from most parts of the city.
|
| Train | KLIA Transit with stops at Bandar Tasik Selatan, Operating Hours: 5.52am – 1.03am (every 30mins)
|
How to get to Senai International Airport
| Bus | There is no direct bus service to Senai Airport from Singapore. To get there, make your way SBS 170 Blue Plate Causeway Link CW1
Johor Singapore Express
|
| Taxi | To arrange for a taxi from any point in Singapore or Johor to Senai Airport, call Singapore: Rochor Road Taxi Service Tel : 02-6296 7054 Johor: Kotaraya Taxi Service Tel : +607-2246 986 Senai International Airport Taxi Arrival Hall Senai International Airport, 81250 Senai, Johor Bahru Tel : +607-5991 622 |
Careers
Flyfirefly Sdn. Bhd
Lot R-01, 3rd Floor, Citta Mall,
Jalan PJU 1A/48, Pusat Perdagangan Dana 1,
Ara Damansara 47301 Petaling Jaya, Selangor.
Email: careers [at] fireflyz [dot] com [dot] my
Important Links
- Manage Booking
- Book a flight
- Find booking
- Web check in
- FY e-wallet /member login
- Agent / corporate login
- Buy travel pass
- Frequently Asked Questions
- Group Travel
- Cargo Service
- Online Store
