GTPL Broadband Toll Free Number1800 419 0419
GTPL Broadband Toll Free Number
1800 419 0419
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Toll free Number(s):
1800 419 0419
Customer Support, 24/7
All India Number(s):
9727 633633
Alternate No. for Customer Support
82000 92000
WhatsApp Support
703 903 5051
Missed Call number for new connection
99789 04668
For Local Cable Operator Support
99789 04899
Alternate No. for Local Cable Operator Support
Email(s):
yoursupport@gtpl.net
Customer Support
info@gtpl.net
General Query
lco.supportcentre@gtpl.net
Local Cable Operator Support
IVRS Menu
1800 419 0419
Select your preferred language: Gujarti, Hindi, English, Marathi etc
- Press 1: For broadband
- For new connection
- For complaint or request
- Press 2: For cable TV
- For new connection
- For complaint
- For kyc of your cable tv assistance
- For any other assistance
Locations Contact Details
This number is same for all locations
9727633633
| Branch Name | Address (GTPL Hathway Ltd) |
|---|---|
| Ahmedabad Branch | 2nd Floor, Sahajanand Shopping Center, opp. Swaminarayan Temple, Shahibaugh, Ahmedabad - 380004 |
| Ahmedabad (Corporate) | Corporate Office Opp. Armieda, Off Pakwan Cross Roads, Sindhu Bhavan Road, Bodakdev, Ahmedabad - 380059 |
| Baroda | 401 to 406, 04th Floor, NOTUS IT Park, Nr. Genda Circle, Sarabhai Campus, Vadiwadi, Baroda, 390023 |
| Goa | Office No. 108, Gera Imperium Grand, Patto, Panaji, Panjim, Goa, 403001 |
| Howrah | 86, Golaghata Road, Ganga App. 3rd Floor, Flat-A, Kolkata 700048 Phone: 033 25345026 Helpline : 033-66000000 |
| Hyderabad | 401 & 402, Block B-1, 4th Floor, Bearing No. 2, 28, 29 & 27, “White House”, Premises No. 6-3-1192/1/13/14/19/20, Kundanbagh, Begumpet, Hyderabad, 500016 |
| Udaipur | Plot No.: 5-6, Ground Floor (GWDN) & First Floor, Sarvarita Vilas, B/H Rani Mahal, Sagasji Temple, Hadi Rani Hotel Gali, Udaipur - 313001 |
| Jaipur | B-35 & 36, Vidhyut Nagar Society, Ajmer Road, Jaipur 302006 |
| Jodhpur | 302, City Plaza, Opp.Medical College Auditorium, Jaljog Circle, Shastrinagar Jodhpur, Rajasthan - 342001 |
| Varanasi | D-64/29, K-1-R, Bank Colony, Mahmoorganj, Varanasi, 221010 |
| Mumbai | Office No. B/109 & 110, Plot No. 125/ A-7 , (V12Z2003061) Nandanvan Complex Co. Op. Housing Society, Panvel, Raigadh - 410206 |
| Nagpur | First Floor, Office Chamber No. 2, Janhvi Arcade, Dharwa Road, Shri Krushna Nagar, Yawatmal, 445001 |
| Patna | First Floor, Reena Villa - 1090, Hotel Novelty International, Nr. Times of India Building, Freaser Road, Patna, 800001 |
| Pune | Survey No. 15, Samarth Park Society, Opp. Abhinav School, Anand Nagar, Sinhgadh Road, Pune, 411051 |
| Ranchi | Shop No-2, 1St Floor, Arctic Mall, Bariyatu Road, Ranchi - 834009 Phon: 9507814222 Broadband Inquiry: 079-61409409 |
| Rajkot | 3rd Floor, Pramukh Paradise, Above Karnatka Bank, Yogi Niketan Plot, Nirmala School Road, Rajkot, 360001 |
| Surat | Office No- 201 to 208, 2nd Floor, Solaris The Address, Opp. Big Bazar, Near Tata Show Room, Dummas Road, Piplod, Surat, 394370 |
| Chennai | 3rd Floor, 5/05, C P Ramaswamy Road, Alwarpet, Chennai, Tamilnadu - 600018 |
| Dhanbad | Commerce House - I, Shashtri Nagar, Nr.Bank More, Dhanbad - 826001 |
| Visakhapatnam | First Floor, Brindavan, MIG 75, Sector 01, D. No 1-51-2/2, MVP Colony, Visakhapatnam, Andhrapradesh, 530017 |
Nodal Officer for Subscriber
| State | Contact No. | Address | |
|---|---|---|---|
| Bihar | 6357240630 | nodalofficer [dot] bih [at] gtpl [dot] net | Shanti Niketan House No- 1090,Holding No-552/349, Circle No-06, Fraser Road ,Patna-800001 |
| Gujarat | 8141766644 | nodalofficer [dot] guj [at] gtpl [dot] net | 2nd Floor, Sahajanand |
| Jharkhand | 6357240631 | nodalofficer [dot] jkd [at] gtpl [dot] net | Shanti Niketan House No- 1090,Holding No-552/349, Circle No-06, Fraser Road ,Patna-800001 |
| Maharashtra | 6357240628 020-24357131 020-24357132 020-24357205 | nodalofficer [dot] mah [at] gtpl [dot] net | S.No 15, Samrath Park Soc, Opp Abhinav School, Anand Nagar, Singhad Rd, Pune- 411051 |
| Rajasthan | 6357240627 | nodalofficer [dot] raj [at] gtpl [dot] net | A-103, J.D. Arcade, Opp Medical College, Nr Jaljog Circle, Jodhpur, Rajasthan |
| Assam | 6357240632 | nodalofficer [dot] asm [at] gtpl [dot] net | ,First Floor, House No. 29, Debadaru Path,Nr. Rajdhani Masjid, B/H Mla Hostel, Ganeshguri, Dispur, Assam Sachivalaya,Kamrup Metro , Assam, 781006 |
| Andhra Pradesh | 6357240633 | nodalofficer [dot] ap [at] gtpl [dot] net | Gtpl Hathway Limited,401 &Amp; 402, Block 1, White House,Kundan Bagh, Begumpet,Hyderabad – 500016 |
| Tamil Nadu | 6357240634 | nodalofficer [dot] tn [at] gtpl [dot] net | Gtpl Hathway Limited,3rd Floor, 56//05, Cp Ramaswamy Road,Above Sbi, Opposite Kodak Dina Color Lab, Alwarpet, Chennai 600018 |
| Goa | 6357240637 | nodalofficer [dot] ga [at] gtpl [dot] net | Office No. 108, Gera Imperium Grand, Patto, Panaji, Panjim, Goa, 403001 |
| Manipur | 6357240638 | nodalofficer [dot] mn [at] gtpl [dot] net | N/A |
| Meghalaya | 6357240639 | nodalofficer [dot] ml [at] gtpl [dot] net | N/A |
| Tripura | 6357240640 | nodalofficer [dot] tr [at] gtpl [dot] net | N/A |
| Telangana | 6357240641 | nodalofficer [dot] tel [at] gtpl [dot] net | N/A |
| Ut Of Pondicherry | 6357240642 | nodalofficer [dot] py [at] gtpl [dot] net | N/A |
| Ut Of Daman &Amp; Diu | 6357240643 | nodalofficer [dot] dd [at] gtpl [dot] ne | H. No. 15/344/A/F-2, Manchha Complex, Nr. Mashal Chowk, Nani Daman, 396210 |
| Nodal Officer-LCO | |||
| All States in India | 7069085551 | nodalofficer [dot] lco [at] glt [dot] net | 2nd Floor, Sahajanand Shopping Centre, Opp Swaminarayan Temple, Shahibaug, Ahmedabad - 380004 |
Grievance Redressal
Step-1 GTPL Customer Support
If you have any query you can directly contact to customer care cell at 9727633633 (24/7) / 1800 419 0419 (24/7) also by sending Hi on 8200092000 or can mail at: yoursupport [at] gtpl [dot] net
Step 2 Escalation Matrix - Cable TV Nodal Officer
If you are not satisfied from the resolution provided at level 1 you can contact to nodal officer with service ticket number issued at customer support fom Mon-Fri , 10.30am-6.30pm
Step-2 Escalation Matrix - Broadband Appellate Authority
If you are not satisfied from the resolution provided at level 1 you can contact to Appellate Authority with service ticket number issued at customer support fom Mon-Fri , 10.30am-6.30pm
Appellate Authority
Name : Mr. Kamal Bhatia
Ph: 8141766655 (Mon-Fri, between 10:30-6.30pm)
Email: appellateauthority [dot] guj [at] gtpl [dot] net
Registered Office
202, 2nd Floor,Sahajanand Shopping Center,
opp. Swaminarayan Temple, Shahibaugh,
Ahmedabad - 380004
