Go First Customer Care Number1800 2100 999
Go First Customer Care Number
1800 2100 999
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Toll free Number(s):
1800 2100 999
Customer Care
All India Number(s):
022-6896 8300
Customer Care
022-6868 6000
Monsoon Helpline
Email(s):
feedback@flygofirst.com
For any refund related queries-travel agents/customers
charter@flygofirst.com
For Booking Charter
advertise@flygofirst.com
For advertising
IVRS Menu
First Select Your Preferred Languages
- Press 1- If you are a customer
- Press 1- For Domestic Travel
- Press 2- For International Travel
- Press 2-If you are a travel agent
- Press 1- For Flight Status
- Press 2- For Any Other Assitance
SMS Services
With our new SMS services, be informed of the flight status, flight schedules,
search for the lowest fare and view current promotions, from anywhere, anytime.
| Services | SMS Keyword |
|---|---|
| Flight Status (To check flight arrival or departure informationor to know if your flight is on schedule on thatparticular date, send an SMS to 57333 in the format) | G8 <space> Flight number (Eg.- SMS G8 373) |
| Flight Schedules (To know the flight schedule for a particular date, send an SMS to 57333 in the format) | G8 <space> ORIGIN <space> DESTINATION <space> DATE(in dd/mm format) to 57333 (Eg.-SMS G8 Mumbai Delhi 07/09 or G8 BOM DEL O7/09 to 57333) |
| Lowest Fare Enquiry (To check the lowest fare available on a particular sector for a particular date, send an SMS to 57333 in the format) | G8 <space> LF <space> ORIGIN <space> DESTINATION <space> DATE(in dd/mm format) (Eg.-SMS G8 LF Mumbai Goa 07/09 or G8 LF BOM GOI 07/09) |
| Promotional Offers (To view current promotions,send an SMS to 57333 in the format) | G8 <space> PROMO to 57333 (Eg.- SMS G8 PROMO or G8 Promo to 57333) |
| Help (To view all SMS services available, send an SMS to 57333 in the format) | G8 <space> HELP to 57333 (Eg.- SMS G8 HELP or G8 Help to 57333) |
Airport Offices
| Location | Contact No. | Address |
|---|---|---|
| Ahmedabad (AMD) | 079-22858025 Fax: 079-22858122 | Sardar Patel New Domestic Building, Sardar Nagar,Ahmedabad, Gujarat - 380003, India. |
| Bagdogra(IXB) | 0353-2698222. | Bagdogra Airport, Airport Authority of India, Bagdogra, Darjeeling, West Bengal - 734422, India. |
| Bengaluru (BLR) | 080-47406091/ 080-47406092 | G-181, Kempegowda International Airport, Devanhali,Bengaluru, Karnataka - 560300, India. |
| Bhubaneswar (BBI) | - | Biju Patnaik International Airport,Bhubaneswar, Odisha -751020, India. |
| Chandigarh (IXC) | 0172-2242250. | New Civil Air Terminal Chandigarh, village Jhurheri, Mohali, Punjab – 140306, India. |
| Chennai (MAA) | 044-22562292 / 044-22562293. | Kamaraj Domestic Terminal, Chennai Airport,Chennai, Tamilnadu -600027, India. |
| Delhi (DEL) | 011-25653521 | Go Airlines (India) Ltd, Terminal 2,IGI Airport, New Delhi -110037, India |
| Goa(GOI) | 0832-2540891 Fax:0832-2542807 | Domestic Departure Terminal, Civil Enclave Dabolim Airport, Goa - 403801, India. |
| Guwahati (GAU) | 0361-2842565 Fax: 0361-2842565 | Lokpriya Gopinath Bordol International Airport, Borjhar, Guwahati, Assam - 781015, India. |
| Hyderabad (HYD) | 040-66607320 | GMR Hyderabad International Airport Ltd, Shamshabad, Hyderabad, Telangana - 500409, India. |
| Jaipur (JAI) | 9116613264 / 9116613265 | Civil Airport, Terminal 2, Jaipur, Rajasthan - 302011, India. |
| Jammu (IXJ) | 0191-2435668 / 0191-2431306 Fax: 0191-2435668 | Civil Airport, Satwari, Jammu-Cantt, J & K -180003, India. |
| Kannur (CNN) | 0490-2482631 | Kannur International Airport Ltd, Kara Peravoor, Mattanannur P.O – 670702. |
| Kochi (COK) | 04840-2610697 | Go Airlines(I) Ltd, Domestic Terminal ( T1), Cochin International Airport Ltd, Nedumbassery . Cochin – 683111. Kerala, India. |
| Kolkata (CCU) | 033-25118468/ 033-25119469 | Upper Departure level, New Integrated Terminal Building (NITB / T2) N. S. C. B. I, Kolkata, West Bengal - 700052. |
| Leh (IXL) | 01982-253940 / 01982-253941 | Leh Kushok Bakula Rimpochee Airport, Leh, J & K - 194101, India. |
| Lucknow (LKO) | 0522-2439993 | Chaudhary Charan Singh Airport, Amousi,Lucknow, Uttar Pradesh -226009, India. |
| Mumbai (BOM) | 022-26156113 | Chatrapati Shivaji International Airport, Terminal 1, Mumbai, Maharashtra - 400099, India. |
| Nagpur (NAG) | 0712-6454105/ 0712-2289909 | Dr. Babasaheb Ambedkar International Airport, Nagpur, Maharashtra - 440005, India. |
| Patna (PAT) | 0612-2227148 | Jaiprakash Narayan International Airport, Patna, Bihar - 800014, India. |
| Port Blair(IXZ) | 03192-231540 | Veer Savarkar International Airport,Port Blair, Andaman Nicobar Island - 744103, India. |
| Pune (PNQ) | 020-26615113 | Lohgaon Airport Pune, Maharashtra - 411032, India. |
| Ranchi (IXR) | 0651-2253346 | AAI,Birsa Munda Airport (New Terminal), Ranchi, Jharkhand – 834002, India. |
| Srinagar (SXR) | 0194-2303347/ 0194-2303348 Fax: 0194-2303345 | Srinagar International Airport, Humahama, Srinagar, J & K - 110003, India. |
GSA Offices
| Location | Contact No. | Address |
|---|---|---|
| Abu Dhabi(AUH) | +971-24180841 goairauh [at] safar [dot] ae | Safar Emirates Travel & Tourism, Safar Travel and Tourism LLC,Liwa Street, Abu Dhabi, United Arab Emirates. |
| Bangkok (BKK) | +66 22369300 +66 26351765 goairctobkk [at] ltu-asia-as [dot] com | LTU Asia Aviation Services, 21st Floor, Vorawat Building,849 Silom Road, Bangkok 10500, Thailand. |
| Dammam (DMM) | +96 61 3898 3352 +96 61 3898 3353 goairdmm [at] arjaa [dot] com | Arjaa Travel & Tourism, 3rd Floor, Fahad Centre, Prince Turkey Street, Al Khobar Dammam |
| Doha (DOH) | +974-44444400 goairdoh [at] cleopatratravel [dot] net | Cleopatra Travels & Tourism Building No. 51, Street 250, Zone 45,D- Ring Road, Doha, Qatar |
| Dubai (DXB) | +971-42112550 goairdxb [at] alnaboodah [dot] com | Al Naboodah Travel & Tourism Agencies, Al Shoala Building, Al Ittihad Street, Deira, PO Box 1200, Dubai, UAE. |
| Fujairah (FJR) | +971 92221561 goairfjr [at] travelats [dot] com | ATS Travel LLC Off.#2, Saderat Trade Centre, Sh.Zayed Road P.O. Box 638 Fujairah – UAE |
| Kathmandu (KTM) | +977 01 4445574 +977 9801911570 pratikmanandhar [at] rrgroup [dot] com [dot] np | Society International Travel Services Pvt.Ltd Naxal Nag Pokhari Behind Marroit Hotel Kathmandu, Nepal. |
| Kuwait (KWI) | +965 2242 2400 sales [at] goair-gsakw [dot] com res [at] goair-gsakw [dot] com | Resource Management International (RMi) Sheikha Sabeeka Al Sabah Building 2nd Floor, Office # 11 Fahed Al Salem Street, Al Qibla Kuwait City P.O.Box 5959, Safat 13057 State of Kuwait |
| Male (MLE) | +960301 8877 Fax: +960 332 5336 goair [at] voyagesmaldives [dot] com | Voyages Maldives Pvt. Ltd. Narugis, Chandhanee Magu, P.O.Box 2019 . Malé 20191, Maldives |
| Muscat (MCT) | +968 24789333 goairres [dot] mct [at] mezoontravel [dot] com goair [dot] mctap [at] mezoontravel [dot] com | Mezoon Travel LLC. Way No. 2905/129, Ex Al-Harty Building No. 414, P.O.Box: 629, Pc: 100, Ruwi, Muscat, Sultanate Of Oman. |
| Phuket (HKT) | Reservation and Ticketing: +66 2635 1765 Lost and found: +66 76 351 217 goairctohkt1 [at] ltu-asia-as [dot] com goairctohkt2 [at] ltu-asia-as [dot] com goairctohkt3 [at] ltu-asia-as [dot] com | LTU Asia Aviation Services, 34/22 Pracha Nukhro Road T. Patong, Phuket-83150, Thailand |
Grievance Redressal
- In compliance with The Civil Aviation Requirements, if you are not satisfied
with response and wish to escalate your concerns, please contact
Nodal Officer,
Ms. Nehha Bora
nodalofficer [at] flygofirst [dot] com. - You can make a further appeal to
Appellate Authority,
Ms. Vida D'Souza
appellateauthority [at] flygofirst [dot] com.
Please contact them between Monday - Friday (09:30am-6pm)
