Government e Marketplace Toll Free Number
1800 419 3436

Government Of India Marketplace
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Toll free Number(s):


1800 419 3436


1800 102 3436

All India Number(s):


7824074423

Railway Helpline

Email(s):


helpdesk-gem@gov.in


Support Hours

8 am - 8 pm, Mon to Sat


Central Training Team
StateNameDesignationEmail
Central TeamAkhil JindalTraining Headakhil [dot] jindal [at] intellectdesign [dot] com
Regional Business Facilitators
StateNamed ResourcesDesignationMobileEmail
Andaman & Nicobar / Andhra PradeshSheik NizamuddeenBusiness Facilitator7824074429sheik [dot] nizamuddeen [at] intellectdesign [dot] com
BiharMohammad Imtiyaz AnsariBusiness Facilitator7823922504imtiyaz [dot] ansari [at] intellectdesign [dot] com
Kerala / LakshadweepManesh MohanBusiness Facilitator9645642210manesh [dot] mohan [at] intellectdesign [dot] com
ChhattisgarhAmit kumar UpadhyayBusiness Facilitator7823922507amit [dot] upadhyay [at] intellectdesign [dot] com
Daman & Diu / Dadra &
Nagar Haveli / Gujarat
Sagar SoniBusiness Facilitator9099988316sagar [dot] soni [at] ia [dot] ooo
Delhi / RajasthanSuraj SharmaBusiness Facilitator7823922511suraj [dot] sharma [at] ia [dot] ooo
Chandigarh / haryanaNaveen JoshiBusiness Facilitator7823922510naveen [dot] joshi [at] ia [dot] ooo
Madhya PradeshSumeet SharmaBusiness Facilitator7823922515sumeet [dot] sharma [at] ia [dot] ooo
Sanjay Kumar DehariaBusiness Facilitator7987704212sanjay [dot] deharia [at] intellectdesign [dot] com
Uttar PradeshPraveen Kumar WadhwaniBusiness Facilitator7823922518praveen [dot] wadhwani [at] intellectdesign [dot] com
Himachal Pradesh / Jammu & Kashmir / PunjabKush TyagiBusiness Facilitator7823922519kush [dot] tyagi [at] ia [dot] ooo
MaharashtraNikhil PatilBusiness Facilitator7823922501nikhil [dot] patil [at] ia [dot] ooo
JharkhandKumar AmritanshuBusiness Facilitator9971993542kumar [dot] amritanshu [at] ia [dot] ooo
Arunachal Pradesh / Assam / Meghalaya /
Manipur / Mizoram / Nagaland / Tripura
Niraj NikunjBusiness Facilitator9971119503Niraj [dot] Nikunj [at] intellectdesign [dot] com
Goa / KarnatakaH S GowtamBusiness Facilitator9379049700Gowtama [dot] Shashimouly [at] intellectdesign [dot] com
OdishaSudhansu PradhanBusiness Facilitator8093694688Sudhansu[dot[Pradhan [at] intellectdesign [dot] com
Puducherry / Tamil NaduRamesh MahadevanBusiness Facilitator/Master Trainer7823922516ramesh [dot] mahadevan [at] intellectdesign [dot] com
TelanganaJayavadivel RajaBusiness Facilitator/Master Trainer7823922517jayavadivel [dot] raja [at] intellectdesign [dot] com
West BengalBiswajit SarkarBusiness Facilitator7278009733biswajit [dot] sarkar [at] ia [dot] ooo
UttarakhandShashank SharmaBusiness Facilitator6381085612shashank [dot] sharma [at] intellectdesign [dot] com

GeM Officials
Name & DesignationExchangeDirect NoEmail IdWork Allocation
Key Managerial Personnel

Talleen Kumar, IAS
Chief Executive Officer (CEO)

011-40236101

011-23725091

ceo-gem [at] gov [dot] in

-

Rajeev Kandpal
Chief Financial Officer (CFO)

 

011-23725098

cfo [dot] gem [at] gem [dot] gov [dot] in

Nodal officer for Standing Committee on GeM for Ministry of Finance, Ministry of Corporate Affairs

Chief Finance Officer, Coordination with DoE and DoC, Start-ups, Monetization Model,In-charge Payment integration -(GPA, TREADS,BANKS, ERP)

In charge Business Development- Central Ministries/Dept In-charge- Post contract IM and payment delays, Bulk buying by corporates on GeMdeploying overall framework, Nodal 3rd party GST, GeM SPV custodian of Super Admin password

CS Samta Kumari Simmy
(Company Secretary-KMP)

011-40236136

-

cs01-gem [at] gem [dot] gov [dot] in

Acting as Key Managerial Personnel of the Company as its Company Secretary and spearheading end-to-end Corporate Secretarial Operations and Compliances for the Company.

Responsible for managing all Company Secretary functions, duties and responsibilities as charted out under the provisions of the Companies Act 2013 along with all the Statutory & Regulatory Compliances.

Responsible for ensuring that the Board discharge its functions in an efficient manner as required under the law and the Board procedures are followed and reviewed regularly.

Responsible for convening and conducting all the Board Meetings, Annual General/Extraordinary Meetings and Committee Meetings.

Responsible for all the stakeholder communication as required under Company Law on behalf of the Board of Directors and the Company.

Acting as the Key resource for the liasioning with the Ministry of Corporate Affairs (MCA), Registrar of Companies (ROC), National Company Law Tribunal (NCLT) and all the Statutory Authorities as required under the Law.

Deepak Kapoor, IA&AS
(JS & ACEO)

011-40236174

011-23725096

js-aceodk [at] gem [dot] gov [dot] in

  • GeM-SPV Administration
  • Official Language
  • Parliament Questions
  • Public Grievances
  • PMO References
  • E-Office
  • Knowledge Management System (KMS)
  • Coordination with Ministries and States
  • Training and Helpdesk
  • Audit related work
  • Action on fraud and malpractices
  • Any other responsibility given by the Competent Authority
  • Additional T&C (ATC) approvals

Paritosh Singhal
(ACEO)

011-40236131

011-23725093

paritosh [dot] singhal [at] gem [dot] gov [dot] in

Nodal officer for Standing Committee on GeM for Ministry of Home Affairs

Nodal officer for the state of Dadra & Nagar Haveli

Appellate authority for RTI,

In charge- Product category creation and Mgmt

i. CPMF And Police Items

ii. Textile, Wool and Leather Products, Coir, Jute and Sports items

iii. Stationery and Miscellaneous Office Supplies

iv. Oil, Chemical, Sand, Cement

v. Electrical Stores, Power Supply, Solar Equipment,

vi. Mobile Phones

vii. Dustbins

viii. HDPE- PP Bags, Hardware & Furniture

ix. Medical Equipment, surgical instruments and consumables, Medical Devices & equipment, Other medical equipment

x. Workshop Machines, Disaster Management Items, KVIC, Social Sector

H R Sharma
(ACEO)

011-40236141

011-23725099

hrs [dot] aceo [at] gem [dot] gov [dot] in

Nodal officer for Standing Committee on GeM for Ministry ofRoad Transport & Highways, Ministry of Shipping

All Software Products, Electronic Instruments, Telecommunication & Scientific Equipment and Instruments, Mechanical Engineering & Infrastructure Items,Steel, Fire Fighting Equiprnent, safety, security & Disaster Management items,IT and Office Automation, IT services,CMS,

Automobiles, Swachh Bharat items

Prakash Mirani
(JS & ACEO & CVO)

011-40236174

011-23725090

aceo1-gem [at] gem [dot] gov [dot] in

Nodal officer for Standing Committee on GeM for Ministry of Petroleum & Natural Gas and Ministry of Power & Renewable Energy

Vigilance matters, Policy matters, Terms and Conditions, Legal Framework on GeM Incharge -Legal and contract Mgmt (GTC, MSME, Make In India etc.) GeM bid corrigendum Nodal 3rd Party legal service,

On boarding items and procurement pertaining to Ministry of Railways, All Services creation & management except Professional Services, Data Voice ServicesRevamping of existing Services,

Nodal for Works & Projects functionality on GeM

MoUs with States,Product/Brand upload and Market sanity

In-charge Business Development-States, In-charge Precontract Incident Management

A K Rai
(DCEO)

011-40236117

-

ak [dot] rai [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Statistics & Programme Implementation,Ministry of Electronics and IT(MeitY) and its PSUs, Ministry of Parliamentary affairs

Nodal officer for the state of Maharashtra, Daman & Diu, Dadra & Nagar Haveli, Pondicherry

IT and Office Automation including IT services , CMS IT services, Professional Services, Call Centre, Cloud, Data Analytics,Language Services, Software support, Web Casting Service , IT Service, Cloud Service, IT Operation and Support Service, Vehicle Tracking Service, Network Service, IT Professional Outsourcing Service, Electronic surveillance services. Inspection of Goods (UD)

Rajesh Jain
(DCEO)

011-40236114

-

rajesh [dot] jain072 [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Jal Shakti Ministry of Social Justice

Nodal officer for the state of Rajasthan, Delhi

Policy matters, Terms and Conditions, Legal Framework on GeM,

HDPE - PP Bags, Furniture & Hardware, Web Casting Service, CDN Service Examination service(UD)

S.K.Gupta
(DCEO)

011-40236122

-

sk [dot] gupta061 [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Personnel and Public Grievances, Ministry of Chemical & Fertilizers

Nodal officer for the state of Chhattisgarh and Tripura

Steel, Fire FightingEquipment, Safety, Security & Disaster Management items:Manpower Resource Outsourcing Service

Manju Sharma
(DCEO)

011-40236123

-

manju [dot] sharma64 [at] gem [dot] gov [dot] in

Nodal officer for Standing Committee on GeM for Ministry ofHealth and Family welfare, Ministry of Ayush Ministry of Women & Child Development

Nodal officer for the States of Telangana, Goa

Medical Equipment, surgical instruments and consumables, social sector and other medical items as assigned, Health care Services Professional dietary service (UD)

Y.K.Pathak
(DCEO)

011-40236124

-

yk [dot] pathak [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Housing & Urban Development, Ministry of Environment Forest and Climate Change

Nodal officer for the states of Lakshadweep, Madhya Pradesh

Automobiles and Swachh Bharat items, Medical Devices & equipment, Non-IT Professional Services: Vehicle Hiring Service, Logistics and courier Lease Hiringof Electric Vehicles, Non- IT Professional, Outsourcing Service, Air ticketing

Dharnidhar Jha (DCEO)

011-40236125

-

dharnidhar [dot] jha [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Human resource Development

Nodal officer for the states of Jharkhand

Medical equipment as assigned Stationary & Misc Office Supplies, Oil & Chemicals and Cement, Other medical equipment Diary and Calendar Printing Service Housekeeping Services, Printing Service, News Paper & Magazine Supply Service, Piping Erection Service

Nirmal Kumar (DCEO)

011-40236126

-

nirmal [dot] kumar63 [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry ofPower Ministry of Renewable Energy

Nodal officer for the states of Bihar, Nagaland

On boarding goods/services and procurement pertaining to Ministry of Railways. Electrical Stores, Power Supply, Solar Equipment, Mobile Phones, Dustbins.Laboratory Service (Testing of goods) (UD), 

KVIC Security Manpower

A.K.Jain (DCEO)

011-40236132

-

ak [dot] jain [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Agriculture & Farmers Welfare, Ministry of Tribal Affairs, Ministry of Textiles, Ministry of Youth and Skill Development, Department of Post

Nodal officer for the state of Uttar Pradesh, Punjab, Chandigarh, Haryana

CPMF And Police Items

Planting Service, Canteen Service, Packaged Drinking Water Service, Restaurant and Catering Canteen service with Forward auction

Textile , Wool And Leather Products, Coir, jute and Sports items Laundry Services, Vocational services Tent service (UD)

Senjeet Kumar
(DCEO)

011-40236143

-

senjeet [dot] kumar [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry ofCivil Aviation

Nodal officer for the state of Arunachal Pradesh, Manipur, Andaman & Nicoba

All Software Products

Software Support Service, AMC Networking Devices, Internet Bandwidth and Replication Interior design service (UD)

S.K.Jain (DCEO)

011-40236144

-

sk [dot] jain74 [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Law & Social Justice

Nodal officer for the state of West Bengal

Electronic Instruments, Telecommunication & Scientific Equipments and Instruments. Mechanical Engineering & Infrastructure Items, Workshop Machines, Disaster Management Items, Scanning and Digitisation Service, Data and Voice Services Training service (UD)

Upmith Singh (Program Management Head, Market Health Head)

011-40236162

-

upmith [dot] singh [at] gem [dot] gov [dot] in

Nodal officer for the state of Mizoram

Program Management. To monitor MSP in line with contract, including delivery, payments etc. Spearhead the project GOAL initiative, in collaboration with various track heads. Oversee the QCI PMU as the SPOC from GeM.

Market Health Head- proactively maintain market health in collaboration with various stake holders.

Vikas Guru
(OSD to CEO)

011-40236140

-

osdtoceo [dot] gem [at] gem [dot] gov [dot] in

Responsibilities of OSD to CEO

Collaboration with Academic and Multilateral Institutions. Spearhead GOAL project for monitoring and status updates for CEO.

Rakesh Prasad
(VP-Product)

--

vp-product [at] gem [dot] gov [dot] in

Responsible for all integration works.

Ashish Kaistha
(Seller Organization Head)

011-45738164

-

head [dot] sellerorg [at] gem [dot] gov [dot] in

On boarding growth of sellers and coordination with DCEOs, OEMs, buyers & sellers for Business Development, platform discounts, monetization of innovative GeM services with sellers

Seller ratings & vendor assessment, responsible for catalogue of products and services and their sanity, growth of product and services oversee external relationship building with brands and OEMS

Overseeing activities and conduct performance review of functions including but not limited to: Dispute Management-seller disputes and grievance redressal Training of sellers Set up processes and procedures to understand and address seller concerns Scan the market to discover new trends, anticipate market trends and incorporate new products/services Collaborate with Marketplace Health Head and MSP to ensure right prices, quality assurance and sanity of marketplace

Lily Prasad
(Vice President-Product)

011-45738121

-

lily [dot] prasad [at] gem [dot] gov [dot] in

Supervising the work of MSP for timely completion of tasks, jointly certifying Satisfactory completion of UAT with function owners, GeM platform operations related work, Bid/RA including interaction with MSP on technical aspects, under supervision of CTO GeM bid corrigendum, BRDs/SLAs related to Services

Amit Agarwal
(Director-Product Analytics)

011-45738111

-

amit [dot] agarwal [at] gem [dot] gov [dot] in

Detection of Collusion & Fraud. Advanced Analytics of prevention of deviant behaviour, plugging of business rules including developing prognostic tools.

Refine tools of price reasonability and trend analysis including predictive pricing.

Development of BI for users (OEM, Seller, Buyer dashboards), Marketplace, Work with Market Health Head for Market sanitization.

Work and coordinate with CCI Nodal of GeM.

Till regular resource joins- Payment Module, excluding ‘Payments & ERP Integrations’- with reporting of Vinay Gupta for allotted responsibilities.Till regular resource joins, take care of technical part pertaining to Incident management- with assistance of Vivek Verma & Harimohan Jha in addition to their earlier work.

Vivek Kr Verma
(Lead Buyer Dispute Resolution)

-

-

led [dot] buydisputresoltn [at] gem [dot] gov [dot] in

Buyer Dispute Resolution

GeM SPV- Establishment

Vacant
(Director)

-

011-45738125

b [dot] choradia75 [at] gem [dot] gov [dot] in

On Training

Sanjay Joseph, IRS
(Head-Trainings)

011-45738124

011-40236134

dceo [dot] grievance [at] gem [dot] gov [dot] in

head-training [at] gem [dot] gov [dot] in

 

 

Nodal Officer for Standing Committee on GeM for Ministry of Food Processing Industries, Ministry of Consumer Affairs Nodal officer for the state of Karnataka, Himanchal

Trainings and Capacity Building

MSP Deliverable review committee, Management & review of Business Rules of GeM from time to time and updating the Business Rules, process flow etc., to comply with latest Govt. Guidelines. Fraud prevention, Public Grievances, PMO references, social media (twitter seva), coordination with CBDT and CBIC including GST integration. CPIO for RTI. Nodal for Competition Commission of India (CCI)

Beena Dennis
(Head HR- functions)

-

-

hr-head-gem [at] gem [dot] gov [dot] in

All HR Activities (Recruitment, Payroll, HR Operations, HRMS, Statutory, PMS)

Anurag Awasthi
(Lead innovations, Start ups)

011-40236155

-

anurag [dot] awasthi [at] gem [dot] gov [dot] in

Nodal officer for the state of Gujarat.

Develop innovative products and Facilitation of Start ups/ SHGs/MSME/Wom en entrepreneurs etc.

Development of processes, functionalities etc. and on-boarding of products and sellers for Emporium products.

Anuj Kumar
(Director)

011-40236116

011-23725095

 

grm1-gem [at] gem [dot] gov [dot] in

 

Nodal Officer for Standing Committee on GeM for Ministry of Labour & Employment, Ministry of Skill Development

Nodal officer for the state of Andhra Pradesh

Admin, Procurement for GeM, Official Language, E-office & KMS Asset Management, Bill processing Nodal for RTIMS User creation CMS.

Incident Management

Deepesh Gehlot
(Director)

011-45738114

-

deepesh [dot] gehlot [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Heavy Industries and Public Enterprises, Ministry of Earth Sciences,Ministry of MSME, Ministry of Science & Tech., Ministry of Earth Science

Nodal officer for the states of Sikkim and Union Territory of Jammu & Kashmir,

In charge of Coordination Cell which is the focal point for GeM with D/o Commerce, other Ministries/ Department and/ or organisations, Customer Relationship Management (CRM), Sahyog, Grievance handling and dispute resolution.

MoU Signing with States/UTs/Banks/Industries association and other associations etc,

Abhishek Sharma
(Director-Product)

-

-

director-product [at] gem [dot] gov [dot] in

Single Point of Contact (SPoC) between GeM and Managed Service Provider (MSP) and shall be responsible for all the activities in this respect.

Responsible for all process and product enhancements, revamping and new features. 

Jay Gupta
(Director - Quality)

 

 

director-quality [at] gem [dot] gov [dot] in

Responsible for Brand/Product processing and Marketplace Quality

A K Kamra
(Advisor - Procurement Policy and Contract Frame Work)

011-40236111

011-23725094

ak [dot] kamra [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Steel, Ministry of Coal and Mines, Ministry of Panchayati Raj

Nodal officer for the state of Odisha

GeM Procurement Policy, Legal Framework, Terms and conditions, ATC of bids, BRD documents and Audit.

In charge -Legal and contract Mgmt (ATC,GTC,MSME,MII etc)

K C Jha
(Advisor - Business Functions and Integration)

011-40236121

011-23725097

kc [dot] jha [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of External Affairs

Nodal officer for the State of Tamil Nadu

Development of business functionalities in GeM, quality framework, services and industry.

Work with CTO & CFO for payment integration including ERP integrations with PSUs.

In charge Business Development- CPSUs

PRADEEP KUMAR
(Advisor - Railways)

011-40236137

-

advisor [dot] railways [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Railways

Business Development Coordination with Ministry of Railway

Anil Balani
(Advisor- IT)

011-40236100

-

advisor-it [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Rural Development

Nodal officer for the State of  Uttarakhand

Nodal Officer for Standing Committee on GeM for Department of Telecom and its PSUs.

B K Munjal
(Advisor-Defence Procurement)

011-40236157

-

advisor-defproc [at] gem [dot] gov [dot] in

Nodal Officer for Standing Committee on GeM for Ministry of Défense & its organizations and PSUs

Nodal officer for the State of Kerala

Business development – Défense.

Vacant

-

011-45738132

-

Nodal Officer for Standing Committee on GeM for Ministry of Minority Affairs, Ministry of development of NE region, Ministry of Commerce, Ministry of Culture, Ministry of Information and Broadcasting and Ministry of Tourism

Aman Sharma
(Director Seller Cluster Management)

011-40236197

011-23708105

dir [dot] sellerclustermgt [at] gem [dot] gov [dot] in

Nodal officer for the state of Assam

Seller on-boarding against created categories and existing categories pertaining to the concerned Ministries.

Work with owners of ministries/PSUs in GeM and category creation Teams.

Seller on-boarding in allotted States Overall supervision and ownership of creation of product categories for-

i. Ministry of Petroleum & Natural Gas (PNG)

ii. Ministry of Railways and their PSUs

Vishal Kapil
(Head Super Category)

011-45738118

-

head [dot] supercategory [at] gem [dot] gov [dot] in

Nodal officer for the state of Meghalaya

Seller on-boarding against created categories and existing categories pertaining to the concerned Ministries.

Work with owners of ministries/PSUs in GeM and category creation Teams.

Seller on-boarding in allotted States Overall supervision and ownership of creation of product categories for-

i. Ministry of Defense

ii. Ministry of Power and their PSUs

Vacant
(CM Finance)

011-40236158

-

sanjeev [dot] kumar1331 [at] gem [dot] gov [dot] in

MSP Deliverable review Committee to certify review performance / payment and all other contractual obligations pertaining to M/s Shopclues.CM Finance.

Smt. Deepa Devi
(Head-Branding & PR)

_

-

head [dot] branding-pr [at] gem [dot] gov [dot] in

In-charge of all Marketing & Communications activities, collaborative marketing; branding and outreach activities by GeM such as, organizing and/or participating in workshops, conferences, seminars etc. with industry associations & forums, MoU partners, permissions for GeM logo, brand name etc

Smt. Ranu Mookerjee
Sr. Manager)

_

-

ranu [dot] mookerjee [at] gem [dot] gov [dot] in

Responsible for the Walk-in Help Desk at GeM Office , Jeevan Tara Building

Reception

011-40236197

011-23708105

-

-



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