HDFC Bank Credit Cards Toll Free Number1800 202 6161
HDFC Bank Credit Cards Toll Free Number
1800 202 6161
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Toll free Number(s):
1800 202 6161
Phone Banking, 24/7
1800 266 4332
For HDFC bank/credit card/Fraud Transaction
1800-258-6161
Report credit card /debit card /net banking transactions not done by you
All India Number(s):
1860-267-6161
Other Cities Phone Banking Number
70659 70659
WhatsApp Support, 24/7 All Days
+91-22-6160 6160
For NRI Customer Support
044-6108 4900
Grievance Redressal Cell- Credit Cards, Mon-Fri, 9.30am-5.30pm
Email(s):
support@hdfcbank.com
Customer Support
customerservices.cards@hdfcbank.com
For Credit Cards)
cybercell@payzapp.in
To report unauthorized transaction for payzapp
IVRS Menu
1800 202 6161
Select your preferred lnguage: English, Hindi
- Press 3: For Credit Card
- Press 1: For credit card balance payment & statement information
- Press 2; To generater credit card pin
- Press 3: To request for your statement through email or by post
- Press 4: For reward points related query and credit card application status
- Press 5: For bank account
All Cities Phone Banking Numbers
| City Name | Contact No. |
|---|---|
| Ahmedabad | 079-61606161 |
| Bangalore | 080 61606161 |
| Chennai | 044-61606161 |
| Cochin | 0484-6160616 |
| Chandigarh | 0172-6160616 |
| Delhi & NCR | 011-61606161 |
| Gujarat | 079-61606161 1860 267 6161 |
| Haryana | 011-61606161 1860 267 6161 |
| Hyderabad | 040-61606161 |
| Jaipur | 0141-6160616 |
| Kolkata | 033-61606161 |
| Indore | 0731-6160616 |
| Karnataka | 080-61606161 1860 267 6161 |
| Kerala | 0484-6160616 1860 267 6161 |
| Madhya Pradesh | 0731-6160616 1860 267 6161 |
| Maharashtra | 020-61606161 022-61606161 1860 267 6161 |
| Mumbai | 022-61606161 |
| Pune | 020-61606161 |
| Rajasthan | 0141-6160616 1860 267 6161 |
| Andaman & Nicobar | 1860 267 6161 |
| Andhra Pradesh | 1860 267 6161 |
| Arunachal Pradesh | 1860 267 6161 |
| Assam | 1860 267 6161 |
| Bihar | 1860 267 6161 |
| Chhattisgarh | 1860 267 6161 |
| Dadra & Nagar Haveli | 1860 267 6161 |
| Daman & Diu | 1860 267 6161 |
| Goa | 1860 267 6161 |
| Jammu & Kashmir | 1860 267 6161 |
| Jharkhand | 1860 267 6161 |
| Manipur | 1860 267 6161 |
| Mrghalaya | 1860 267 6161 |
| Mizoram | 1860 267 6161 |
| Nagaland | 1860 267 6161 |
| Odisha | 1860 267 6161 |
| Puducherry | 1860 267 6161 |
| Punjab | 1860 267 6161 |
| Sikkim | 1860 267 6161 |
| Tamil Nadu | 044-61606161 1860 267 6161 |
| Telangana | 040-61606161 1860 267 6161 |
| Tripura | 1860 267 6161 |
| Uttar Pradesh | 011-61606161 0522-6160616 1860 267 6161 |
| Uttarakhand | 1860 267 6161 |
| West Bengal | 033-61606161 1860 267 6161 |
Grievance Redressal
Level 1
If you have any query / grievance you can lodge their complaint by calling 1800 202 6161 / 1860 267 6161
Complaints can also be registered through visiting branches or by filing a complaint form.
Level 2
If customer is not satisfied with the resolution provided at level 1, they can approach Grievance Redressal Cell (GRC)
Write to Grievance Redressal Officer at
Complaint Form
Grievance Redressal Cell (Banking Products)
Call: Monday to Saturday
1800 266 4060 9:30am to 5:30pm
This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: Monday to Saturday
044-61084900 9:30am to 5:30pm
This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Level 3
If a customer is still not satisfied with the resolution provided at level 2, they can contact the Principal Nodal Officer.
a)Write to Principal Nodal Officer at
Complaint Form of Nodal officer or you can also contact to nodal officer as mentioned below
Nodal Officers
| Name | Contacrt No. | Banking No. | Area of Operation |
|---|---|---|---|
| Ramadoss Ramaswamy | 040 - 6792 1327 | 040-61606161 | Andhra Pradesh and Telangana |
| Shikha Jacob | 033-44065165 | 1860 267 6161 | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura |
| Shikha Jacob | 033-44065165 | 1860 267 6161 | Bihar |
| Vikas Vijayvergiya | 74898 60375 | 18502676161 | Chhattisgarh |
| Sameer Tiwari | 0124-4664245 | 0124-61606161 | North, North-West, West, South-West, New Delhi and South districts of Delhi |
| Alpa Kothari | 079- 66630428 | 0124-61606161 | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
| Manish Anand | 0124-4664245 | 0124-61606161 | Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh |
| Sameer Tiwari | 0124-4664245 | 0124-61606161 | North-East, Central, Shahdara, East and South-East districts of Delhi |
| Ashok Puri | 0172 -4077141 | 0172-61606161 | Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. |
| Manish Anand | 0124-4664254 | 1860 267 6161 | Jammu and Kashmir |
| Shikha Jacob | 033-44065165 | 1860 267 6161 | Jharkhand |
| Anil Varughese | 8056131013 | N/A | Karnataka |
| Jitheesh Janardhanan | 0471 - 4253303 | Kochi: 6160 616, Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161 | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). |
| Vikas Vijayvergiya | 74898 60375 | 1860 267 6161 | Madhya Pradesh |
| Ravi Mukherjee | 022 - 33958663 | 022-61606161 | Districts of Mumbai, Mumbai Suburban and Thane |
| Punam Naik | 022-3395 8650 | 1860 267 6161 | Maharashtra and Goa, (except the districts of Mumbai, Mumbai Suburban and Thane) |
| Shikha Jacob | 033-44065165 | 1860 267 6161 | Odisha |
| Parul Sharma | 0141-2353326 | Jaipur - 6160616 Rest Of Rajasthan - 1860 267 6161 | Rajasthan |
| Sundar Krishnamoorthy | 044-28616424 | 6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161 | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands |
| Basant Kumar | 7267850740 | Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161 | Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
| Basant Kumar | 7267850740 | Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161 | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
| Shikha Jacob | 033-44065165 | Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 1860 267 6161 | West Bengal and Sikkim |
Registered Address
1st Floor, C.S.No.6/242, Senapati Bapat
Marg, Lower Parel, Mumbai 400013,
