HDFC Life Insurance Customer Care Number
1800 266 9777

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Toll free Number(s):


1800 315 7373

For New Policy
1800 266 9777

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All India Number(s):


1860 267 9999

Services for policy holders
1860 266 7227

Contact Relationship Manager, Mon-Sat 9:30am - 6:30pm
82918 90569

WhatsApp support
022-6844 6530

Customer Support, Mon-Sat 10am-7pm
+91 89166 94100

For NRI Services, Mon-Sat 10am-7pm
+91 89166 94100

Alternate no. for NRI Services

Email(s):


buyonline@hdfclife.in

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service@hdfclife.com

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claims@hdfclife.com

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nriservice@hdfclife.com

NRI Services
gro@hdfclife.com

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1800 266 9777

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  • Press 1 - If you need assistance on buying HDFC plan.
  • Press 2 - For queries related to existing HDFC life plan.

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Grievance Redressal
  • To lodge the complaint contact by mailing from registered mail id at service [at] HDFCLife [dot] com or contact Grievance Redressal Officer at the nearest HDFC Life branch listed in following ways-:
    Branch CodeBranch NameEmail
    1Fortsameer [dot] r [at] hdfclife [dot] com
    2Barakambhadivyansh_s [at] hdfclife [dot] com
    3Kolkata-Menaka Estatedebasishp [at] hdfclife [dot] com
    4T Nagarelangor [at] hdfclife [dot] com
    6Nasikmuneshward [at] hdfclife [dot] com
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Online Grievance Redressal


Level 1


  • Raise the complaint by filling the Complaint Form & will be resolved within 10 working days from the date of submission.

Level 2


  • In case not satisfied with the resolution or need further explanation contact the Associate Vice President (Customer Relation Officer) by submitting the query in the Complaint Form & responce tenure is 10 days form the date of submission.

Level 3


  • If further explanation requires for the satisfaction contact to the Grievance Redressal Officer/Sr. Vice President By filling the Form, Alternatively can mail at gro [at] hdfclife [dot] com. Resolution time is 7 working days.

In case not satisfied with the resolution contact Insurance Ombudsman i.e.
Insurance Regulatory and Development Authority of India


Offices Location
S No.LocationAddress
1Mumbai11th Floor, Lodha Excelus Apollo Mills Compound,
N .M. Joshi Road, Mahalaxmi, Mumbai- 400011
2Chennai37/ 38, 2nd Floor, ASV Ramana Towers,
Venkatnarayana Road, T.Nagar, Chennai-600017

International Liaison Office

Office number- 207, 2nd floor,
The Business Center, Bank Street,
Bur Dubai, Dubai, United Arab Emirates.
+971 4342 6662 (Mon-Fri 9am - 5pm)


Corporate Office

12th Floor, Lodha Excelus, Apollo Mills Compound,
N .M. Joshi Road, Mahalaxmi, Maharashtra,
Mumbai - 400011
022-67516666 (Mon-Fri 9:15am - 6pm)


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