Hainan Airlines Contact Number+86-898-95339
Hainan Airlines Contact Number
+86-898-95339
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Toll free Number(s):
+86-898-95339
For General Queries, International rates apply
Oceania
| Office location and operating hours | Contact number | |
|---|---|---|
| Auckland | Service hotline: 00-800-876-89999 (24h） 00 86 898 95339 (International rates apply) | huaklsales [at] hnair [dot] com |
| Sydney | Service hotline: +800 8768 9999 (24h) 0011 800 8768 9999 (24h) 00 86 898 95339 (International rates apply) | aushu [at] hnair [dot] com |
China Headquarters
| Offices and working hours | Contact numbers | E-mails | Address |
|---|---|---|---|
| Hainan (Headquarters) | +86-898-95339 (International rates apply Ticketing, enquiries & website issues. | webetservice [at] hnair [dot] com Ticketing issues, complaints and feedback for the official website(www.hainanairlines.com). | Haikou City, Hainan Province, P.R. China HNA PLAZA, No.7 Guoxing Road Hainan Airlines Co., Ltd. Postcode: 570206 |
| Fortune Wings Club 08:30-22:00 (GMT+8) | Member service hotline: +86-898-950717 (International rates apply | ffp [at] hnair [dot] com | 2nd Floor Longjing Building, NO.14 Bailong North Road, Meilan District, Haikou, Hainan Province |
| Cargo | Reservation: +86-10-5617 0030 (International rates apply Enquiry Tracking: +86-10-5617 0030 (International rates apply | enquiry https://www.hnacargo.com /Portal2/Index.aspx | No. 3 Huoyun North Road Shunyi District, Beijing Hainan Airlines Cargo in the Hainan Airlines Base |
Feedback and complaints
| Scope | Contact Number | Contact Us | Address |
|---|---|---|---|
For all other services Mon. to Fri.: | +86-898-95339 (International rates apply 24-hour hotline | Complaints/Feedback Satisfaction Survey | Haikou City, Hainan Province, P.R. China HNA PLAZA, No.7 Guoxing Road Hainan Airlines Co., Ltd. Postcode: 570203 |
