Helios Watch Toll Free Number
1800 266 0123

Watches Selling Site
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Toll free Number(s):


1800 266 0123

For Complaints & General Queries

All India Number(s):


080-4803 3360

For Sales
85490 00419

WhatsApp Support, General Queries
63668 27851

WhatsApp For Refund related queries

Email(s):


customercare@titan.co.in

Customer Care
helioscare@titan.co.in

For Sales/Bulk Orders/Corporate Gifting)

Shipping, Return & Refunds
  • If you wish to cancel the order before dispatching, the order will be cancelled and the refund would
    be initiated. The amount would reflect in 5-6 working days.
  • For any Refund related queries please email at helioscare [at] titan [dot] co [dot] in or WhatsApp at 6366827851.

Cancellation by Customer
  • Once an order is placed, it can only be cancelled. Customers can request at helioscare [at] titan [dot] co [dot] in,
    080-48033360 or WhatsApp at 6366827851 or call to the designated store to cancel the order. 
  • Once the cancellation request is received, the order will be cancelled immediately and will initiate
    the process of refunding the amount to your account via the same payment mode that you had used
    to make the transaction.

Exchange & Returns (For Online Orders)
  • No Return and No exchange.
  • The order can be cancelled before dispatching the watch only.


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