Hong Kong Express Airways Customer Care Number

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Email(s):


customer.care@hkexpress.com

Customer Support
HKEtravel.hk@chubb.com

Travel Insurance Query
hke.groupdesk@hkexpress.com

Group Travel
bagsvcs@has.com.hk

Baggage Services

Global Contact No.
  • +852 6450 7068 (WhatsApp Support, 8am - 8pm)
  • +852 3191 6638 (Travel Insurance Query, Mon-Fri, 9am - 5:30pm)
  • +852 3702 7616 (Group Travel, Mon-Sat 9am - 7pm)
  • +852 2180 2120/ +852 2180 2122 (Baggage Services, 7am - 11pm)

Global Contact Support
CountryContact DetailsWorking Hours
Chinese Mainland+86 029 6879 13689am - 6pm, (Local Time)
Thailand+66 2634 2552
hkexpress_th@waa.co.th
Mon-Fri 8:30am - 5:30pm
Taiwan, China+886 277 516 587
hkexpress@xinflight.com
Mon-Fri 9am - 6pm
Japan+81 120 427 7309am - 6pm, (Local Time)
Korea+82 808 775 3939am - 6pm, (Local Time)
US+1 833 569 2316
(Toll Free within US)
8am - 8pm

Travel Agent Enquiry
CountryEmailWorking Hours
Hong Konghke-sales@hkexpress.comMon-Fri 9am - 5:45pm
Chinese Mainlandcn.sales@hkexpress.comMon-Fri 9am - 5:45pm
Japanjp.sales@hkexpress.comMon-Fri 9am - 5:30pm
(Local Time)


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