IRDA Customer Care Number1800 4254 732
Toll free Number(s):
8 am to 8 pm, Monday to Saturday
All India Number(s):
Board No.
Delhi Office
Mumbai Office
Email(s):
Customer Service Address
Consumer Affairs Department
Insurance Regulatory and Development Authority
3-5-817/818, United India Towers, 9th Floor
Hyderguda, Basheerbagh
Hyderabad – 500 029
Fax : 040-66789768
Vigilance
Name of CVO : Mr A V Rao
Contact Details : (D): 040-2020 4000
Email : vigilance [at] irda [dot] gov [dot] in
Contact details of concerned officials at IRDA/CVC:
| Name and Designation | Address | Contact Details |
| Insurance Regulatory and Development Authority of India, Sy No. 115/1, Financial District, Nanakramguda, Gachibowli, Hyderabad – 500032 | 040-20204000 | |
| Mr A V Rao, Chief Vigilance Officer | As Above | (D): 040-20204000 Email: vigilance [at] irda [dot] gov [dot] in |
| The Secretary, Central Vigilance Commission | Satarkata Bhavan, A-Block, GPO Complex, INA, New Delhi 110023 | Tel No.: 011-24600200 Fax: 011- 24651010/ 011-24651186 Email : cenvigil [at] nic [dot] in |
Complain Process
- Approach the Grievance Redressal Officer of its branch or any other office
that you deal with. Click here for mail ids of Grievance Redressal Officers,
GRO, of all insurance companies - Give your complaint in writing along with the necessary support documents.
- Take a written acknowledgement of your complaint with the date.
In case if it is not resolved:
- within 15 days or if you are unhappy with their resolution you can approach
the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI:- Call Toll Free Number 155255 (or) 1800 4254 732 or
- Send Email to: complaints [at] irda [dot] gov [dot] in
- Register and monitor your complaint at igms.irda.gov.in
- Send a letter to IRDAI with your complaint:
- Click here to download Complaint Registration Form
- Fill and send the Complaint Registration Form along with any letter or
enclosures, if felt necessary, by post or courier to
General Manager
Consumer Affairs Department-
Grievance Redressal Cell,
Insurance Regulatory and Development
Authority of India(IRDAI),
Sy.No.115/1,Financial District,
Nanakramguda,Gachibowli,
Hyderabad-500032
Addresses of Offices of IRDAI
| Head Office | Insurance Regulatory and Development Authority of India Ph: 040-20204000/ 040-39328000 |
| Delhi Office | Insurance Regulatory and Development Authority of India Delhi Office – Gate No. 3 Jeevan Tara Building, First Floor Sansad Marg, New Delhi-110001 Ph: 011-23444400 |
| Mumbai Office | Insurance Regulatory and Development Authority of India Phone No.: 022-22898600 |
