IndusInd Bank Customer Care Number1860 267 7777
IndusInd Bank Customer Care Number
1860 267 7777
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Toll free Number(s):
1800 266 0616
Phone Banking
1800 102 3333
Customer Finance Division/Vehicle Loan
1800 266 0488
Concierge Services
All India Number(s):
1860 267 7777
For Credit Card Services
022-4406 6666
Gerneral Banking
022-4220 7777
Exclusive Banking
022-6787 2005
International callers only
1860 500 5004
For E-Statement Activation
022-6110 2592
Query Realated to KYC
022-2659 2595
Another No. for Query Realated to KYC
Email(s):
customercare@indsind.com
Customer Care
helpdesk@ckycindia.in
Helpdesk For KYC
IVRS Menu-
1860 267 7777
First Select Language,
- Press 1- For banking
- Press 2- For credit card
- Press 3- For door card
- Press 4- For office services
For New Customers
| Services | Email Id |
|---|---|
| Banking/Loans | reachus [at] indusind [dot] com |
| Credit Cards | Premium [dot] care [at] indusind [dot] com |
For Existing Customers
| Services | Email Id |
|---|---|
| Forex Card/Insurance/Home Loan/Investment | reachus [at] indusind [dot] com |
| Exclusive | exclusive [at] indusind [dot] com |
| Duo Card | duo [dot] care [at] indusind [dot] com |
| Gold/Classic/Business Gold | Cards [dot] care [at] indusind [dot] com |
| Indulge Credit Card | Indulge [dot] care [at] indusind [dot] com |
| NR Account (For NRIs) | nri [at] indusind [dot] com |
| Pinnacle/Legend/Signature/Jet Airways Odyssey/ WorldMiles Signature | Priority [dot] care [at] indusind [dot] com |
| Vehicle Loan | reach4loan [at] indusind [dot] com |
| IndusInd Bank Staff | staff [dot] india [at] indusind [dot] com |
Others Services
- corporatecare [at] indusind [dot] com (Account Services)
- idcsupport [at] indusind [dot] com (Digital Banking Services)
- conneconline [at] indusind [dot] com (Digital Banking Services)
- cmscorporatecare [at] indusind [dot] com (Cash Management)
- opsguarantee [at] indusind [dot] com (Verification of authenticity/confirmation of Bank Guarantee/SBLC)
24*7 Indusind Bank helpline numbers
| Segment | Within India | Outside India |
|---|---|---|
| All customers | 18602677777 | 022-44066666 |
| Premium Banking / Credit Cards* | 18602677777 | 022-42207777 |
| Vehicle Loan | 18001023333 | 18001023333 |
Missed Call Banking Services
| Service Request | Give missed call on |
|---|---|
| Get Account Balance | 18002741000 |
| Download Video Branch App | 18002742000 |
| Apply for IndusInd Bank Loan | 18005323344 |
| Apply for any IndusInd Bank Product | 18008336677 |
- For account balance SMS BAL to 9212299955 from your registered mobile no.
- For last Transactions SMS MINI to 9212299955 from your registered mobile no
- Recharge Your SMS MOB to 9212299955 from your registered mobile no.
Block Debit Card
- SMS LOST MMDDYYYY to 9223512966 from your registered mobile number,
where MMDDYYYY is your DoB.
Block Credit Card
- SMS BLOCK <SPACE> <Last 4 digits of your Credit Card Number> to 5676757
from your registered mobile number to block your Credit Card instantly.
NRI
- SMS <NR> to +91 9212299955 to receive a call back from Phone Banking Executive
For Banking Customers
Mr. Dickson Baptista
Head - Customer Care
Opus Centre, 4th Floor, 47 Central
Road, Opp. Tunga Paradise MIDC,
Andheri - East, Mumbai-400 093
Call: 1860 267 7777
customercare [at] indsind [dot] com
For Credit Card Customers
Mr. Pratap Pillai
Head - Cards Services
Naurang Square, Plot No A4,
2nd Floor, Cross Road B, Andheri -
East, Mumbai-400 093
Call: 1860 267 7777
head [dot] cardservices [at] indusind [dot] com (Credit Cards)
List of Nodal Officer at Regional Level
| Centre | Area of Operation | Regional Managers | Contact Details | Address |
|---|---|---|---|---|
| Ahmedabad | Gu jarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Mr. Thomas Sebastian | Landline – 079-61916706 Email: boiblahmed [at] indusind [dot] com | IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006 |
| Bengaluru | Karnataka | Mr. Prabhu Sivaramakrishnan | Landline – 080-45673123 Email: boiblbang [at] indusind [dot] com | IndusInd Bank Ltd, 4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004 |
| Bhopal | Madhya Pradesh and Chattisgarh | Mr. Pushpendra Singh Tomar | Landline – 0755-2550288 | IndusInd Bank Ltd, Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011 |
| Bhubaneswar | Odisha | Mr. Abhijit De | Landline – 0674-2362646 Email: boiblbhub [at] indusind [dot] com | Indusind BankBhubaneswar Regional Office 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015 |
| Chandigarh | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. | Mr. Amit Kumar Sharma | Landline - 0172-5213129 Email: boiblchand [at] indusind [dot] com | IndusInd Bank Ltd. Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018 |
| Chennai | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Mr. Sivaraman Jayaraman | Landline – 044-28346029 Email: boiblchen [at] indusind [dot] com | 115, G N Chetty Road, T Nagar, Chennai - 600 001 |
| Guwahati | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Mr. Sajesh Nair | Land Line: 03330073378 Email: boindusindbankguwa@indu sind.com | IndusInd Bank Ltd. Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016 |
| Hyderabad | Andhra Pradesh and Telangana | Mr. Anilkumar Tavvala | Landline – 040-66595286 Email: boiblhyde [at] indusind [dot] com | IndusInd Bank Ltd, #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016 |
| Jaipur | Rajasthan | Mr. Manish Mehta | Landline – 0141-4182965 Email: boibljai [at] indusind [dot] com | IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004 |
| Kanpur | Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand | Mr. Joy Prakash Dutta | Landline: 0522-4933977 Email: boiblkanp [at] indusind [dot] com | Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010 |
| Kolkata | West Bengal and Sikkim | Mr. KarunaKant Singh | Landline – 033-40813275 Email: boiblkol [at] indusind [dot] com | IndusInd Bank Ltd. Saket, 44, Park Street, 6th Floor, Kolkata – 700016 |
| Mumbai I | Districts of Mumbai, Mumbai Suburban and Thane | Mr. Manikantan Iyer | Landline – 022-61798379 Email: boiblmahgoa [at] indusind [dot] com | IndusInd Bank, Solitaire Park Office, 1001, Ground Floor, Solitaire Corporate Park 167 Guru Hargovindji Marg Andheri E Mumbai, Solitaire Park Office - 400093 |
| Mumbai II | Goa and Maharashtr a, (except the districts of Mumbai, Mumbai Suburban and Thane) | Mr. Manikantan Iyer | Landline – 022-61798379 Email: boiblmahgoa [at] indusind [dot] com | IndusInd Bank, Solitaire Park Office, 1001, Ground Floor, Solitaire Corporate Park 167 Guru Hargovindji Marg Andheri E Mumbai, Solitaire Park Office - 400093 |
| New Delhi I | Delhi, Jammu and Kashmir | Mr. Rajesh Kumar Mahajan | Landline: 011-49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com | IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| New Delhi II | Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | Mr. Rajesh Kumar Mahajan | Landline: 011-49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com | IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| New Delhi III | North-East, Central, Shahdara, East and South-East districts of Delhi | Mr. Rajesh Kumar Mahajan | Landline: 011-49522500 Ext 519 Email: boibldelhi [at] indusind [dot] com | IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 |
| Patna | Bihar and Jharkhand | Mr. Abhijit Chowdhury | Landline – 0612-3035700 Mobile: 9874396633 Email: boiblpatna [at] indusind [dot] com & abhijit.chowdhury@indusin d.com | IndusInd Bank Ltd, Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna – 800 020 |
| Thiruvanantapuram | Kerala, Union Territory of Lakshadwee p and Union Territory of Puducherry (only Mahe Region) | Mr. Madhu Mathews | Landline – 0471-4100811 Email: boiblthiruv [at] indusind [dot] com | IndusInd Bank Ltd, Thiruvananthapuram Branch,VellayambalamSasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram |
| Dehradun | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnag ar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Mr. Tarandeep Singh | 0135-2762505 | IndusInd Bank, Upper Ground Floor MM Tower, GMS Road, Dehradun248001 |
| Ranchi | Jharkhand | Mr. Abhijit Chowdhury | Landline – 0612-3035700 Email: boiblpatna [at] indusind [dot] com & abhijit.chowdhury@indusin d.com | IndusInd Bank Ltd, Regional Office, Gayatri Mandir Road, Kankarbag Patna – 800 001 |
| Raipur | Chattisgarh | Mr. Priyank Pandey | Mobile: -7714234005 | IndusInd Bank Ltd., Ground Floor, Shop no 1- 8, Jeevan Apartment, Shankar Nagar Raipur – 492001 |
| Jammu | J&K | Mr. Amit Kumar Sharma | Landline - 0172-5213129 Email: boiblchand [at] indusind [dot] com | Indusind Bank Ltd, Gupta Towers, Bahu Plaza Rail Head Complex Jammu 180004 |
Principal Nodal Officer
Mr. Vikas Nigam
Senior Vice President & Principal Nodal Officer
lnduslnd Bank Ltd. 2nd Floor, Building No.7,
Solitaire Corporate Park Chakala,
Andheri (E), Mumbai- 400093.
E-mail: nodal [dot] officer [at] indusind [dot] com
Tel. No.: 022-6641 2267
Fax: 022-6641 2318
List of Functional Heads
| Complaints related | Functional Heads | Email ID | Address |
|---|---|---|---|
| Operations, Forex , Consumer Finance & Customer Service | Mr. Anil Rao Head- Operations | headoperations [at] indusind [dot] com | 3 rd Floor, Building no. 10, Tower B, DLF Cyber City, Gurgaon - 122001 |
| Consumer Bank | Mr. Soumitra Sen Country Head, Consumer Bank, | headconsumer [at] indusind [dot] com | 8th Floor, Tower 1, One India Bulls Centre, Jupiter Mills Compound, 841, S.B. Marg, Elphinstone Road (West), Mumbai – 400 013 |
| Loans and Advances | Mr. Arun Krishnamoorthy Head – Credit | headcredit [at] indusind [dot] com | 11 th Floor, One India Bulls Centre, Jupiter Mills Compound, 841, S.B. Marg, Elphinstone Road (West), Mumbai – 400 013 |
| Credit Cards | Mr. Anil Ramachandran Head - Credit Cards | headcreditcards [at] indusind [dot] com | 701-801, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East), Mumbai - 400093 |
| Branch Banking | Mr. Dheeraj Sanghi Head - Branch Banking & Home Markets | Headbranchbanking [at] indusind [dot] com | 3 rd Floor, Building no. 10, Tower B, DLF Cyber City, Gurgaon - 122001 |
List of Zonal Heads
| Zone (State / Location name) | Name of Zonal Head | Email ID | Address |
|---|---|---|---|
| East 1 (Assam, Manipur, Meghalaya, Mizoram, Nagaland, , Sikkim, Tripura, West Bengal) | Mr. Sourav Majumdar | zheast [at] indusind [dot] com | IndusInd Bank Ltd Saket Towers, 6th floor, 44 Park Street, Kolkata- 700016 |
| East 2 Orissa, Bihar, Chhattisgarh, Jharkhand, | Mr. Debasmit Samal | zheast [at] indusind [dot] com | IndusInd Bank Zonal Office , 2nd Floor, N5/542, IRC Village , Bhubaneswar , Odisha – 751015 |
| North 1 (Delhi, NCR) | Mr. Jasmeet Anand | zhnorth1 [at] indusind [dot] com | IndusInd Bank Ltd 3rd floor Vasant Square Mall Vasant Kunj, New Delhi-110070 |
| North 2 (Chandigarh, Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab, Rajasthan, Uttar Pradesh, Uttarakhand and Uttaranchal) | Mr. Rohitash Arora | zhnorth2 [at] indusind [dot] com | IndusInd Bank Ltd 3rd floor Vasant Square Mall Vasant Kunj, New Delhi-110070 |
| North 3 (Jaipur, Jodhpur Kanpur, Lucknow, and UP) | Mr. Jasmeet Anand | zhnorth3 [at] indusind [dot] com | IndusInd Bank Ltd 3rd floor Vasant Square Mall Vasant Kunj, New Delhi-110070 |
| South 1 (Andhra Pradesh, Karnataka, Telangana) | Mr. Manish Misri | zhsouth1 [at] indusind [dot] com | IndusInd Bank Ltd 4th Floor, No. 87, Bull Temple Road, Basavangudi, Bangalore – 560004, Karnataka |
| South 2 (Kerala, Pondicherry, Tamil Nadu) | Mr. Gopal S T | zhsouth2 [at] indusind [dot] com | IndusInd Bank Ltd G N Chetty Road Office, New No. 34, ( Old No. 115-116 ), G. N. Chetty Road, T Nagar, Chennai – 600017 |
| West 1 Mumbai / Pune /ROMG (Mumbai, Navi Mumbai Thane & Pune) | Mr. Saubhik Majumdar | zhwest1 [at] indusind [dot] com | IndusInd Bank Ltd, Solitaire Corporate Park, Bldg. No.8, 8th floor, Opp Mirador Hotel,Guru Hargovindji Marg, Andheri (E), Mumbai- 400093 |
| West 2 (Dadra & Nagar Haveli, Daman & Diu, Gujarat, Madhya Pradesh) | Mr. Rakesh Mehta | zhwest2 [at] indusind [dot] com | IndusInd Bank Ltd., 2nd floor, Parkar House, Near Panchvati Circle, Law Garden Road, Ahmedabad 380 007 |
Managing Director & CEO
| Name | Email ID | Address |
|---|---|---|
| Mr. Sumant Kathpalia Managing Director & CEO | managingdirector [at] indusind [dot] com | 8th Floor, Tower 1, One India Bulls Centre, Jupiter Mills Compound, 841, S.B. Marg, Elphinstone Road (West), Mumbai - 400 013 |
Registered Office
IndusInd Bank Limited, 2401
Gen. Thimmayya Road (Cantonment),
Pune - 411 001, India
Tel: 020-30461600-609
Head Office Address
IndusInd Bank Ltd
PO Box 9421, Chakala MIDC
Andheri (E), Mumbai - 400 093
Related Links
- IndusInd Bank Credit Card Customer Care No. 1860 267 7777
- IndusInd Bank Home Loans Contact Numbers
- How to get new chip based card
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