For Consumer Durables & IT Products : 0120-4895555
For Telecom: 0120 4028800
(Working time Monday to Saturday 10:00 am to 7:00 pm)

• SMS Support System
  SMS support number: 9582943043
  Short code: SVC(space)(text)
  (Working time: Monday to Saturday 10:00 am to 7:00 pm)

• The ordered products are shipped to you within 7-10 working days from the date of order. 
• The payment methods that are available are Cash on Delivery and Prepaid options. 
• One order can be shipped only to one address, which you will specify at the time of payment.
• Orders are processed Monday through Saturday.
• A shipping confirmation with your tracking ID will be sent to you after the product has been
  dispatched. 
• For more information, please read.

• Intex will provide a replacement only when a request is made within 2 working days of the
  receipt of your order.
• You can refund your product only when you received wrong or damage product.
• The replacement of product will only be processed upon receipt & verification of the complete
  product with packaging & accessories.
• To initiate replacement, login to your account once you have received the product. 
• For more information, please read.

• Once an order is placed, it can only be cancelled before it is shipped to the provided destination
  within 24 hours from the Order placing time. 
• Once the cancellation request is received, we will initiate the process of refunding the amount
  to your account via the same payment mode that you had used to make the transaction.
• Payment will be refunded in 10 days to 15 days if the said condition is fulfilled.

Intex Technologies (I) Ltd.
A 61, Okhla industrial Area,
Phase-II, New Delhi - 110020, India
Ph: 011-49546477, 011-49546400