Jio Payment Bank Toll Free Number
1800 891 9999

Jio Payments Bank
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Toll free Number(s):


1800 891 9999

Consumer Helpline Number

Email(s):


care@jiopaymentsbank.com


Support Hours

(9:00 am - 9:00 pm, All Days)


Grievance Redressal

Level 1

If you have any queries, requests or complaint, Call at helpdesk at-


  • Phone: 1800 891 9999
  • Email: care [at] jiopaymentsbank [dot] com

Level 2

If you haven't received a feedback for your concerns or if you are not satisfied with the response


  • Email: Headcustomercare [at] jiopaymentsbank [dot] com
  • Please mention the reference number provided to you in your earlier
    interaction for speedy resolution

Level 3

If you are not satisfied with the response received from the Head - Customer Service


  • Email: Nodalofficer [at] jiopaymentsbank [dot] com
  • Please mention the reference number provided to you in your earlier interaction
    and Nodal Officer will get back to you in 10 working days

If you do not receive any response within one month



Correspondence Address

5th Floor, D-Wing,
TC-22, Reliance Corporate Park,
Ghansoli, Navi Mumbai - 400701


Walk In Address (To Submit Letters)

Reliance Corporate Park,
5-TTC Industrial Area, Gate House,
Thane - Belapur Road, Ghansoli,
Navi Mumbai - 400701



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      Sir my mobile no Is 9136600667 I have done transaction 5000 yesterday transaction is declined but amount deducted from my acount and not refunded in my bank account yet plzz help I sent mail many times but not received any response plzz help.....




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