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Karur Vysya Bank Customer Care Number
1860 258 1916

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All India Number(s):

1860 258 1916

Local charges Applicable
87506 82682

For Blocking of UPI services
88821 01234

Missed Call- For Customer ID
92447 70000

SMS Alert
92662 92666

Missed Call- Balance enquiry
92662 92665

Missed Call- Account Statement
0422-2227760

For NEFT
+91-44-6621 7600

Helpline-Outside India
022-40426031

For Grievances Related to Corporate Credit Card
04324-269523

For PM Cares

Email(s):

customersupport@kvbmail.com

neftcfc@kvbmail.com

nricustomersupport@kvbmail.com 

careers@kvbmail.com

pmcares@kvbmail.com

IVRS Menu

1860 258 1916

Select your prefered language- English, Tamil, Hindi, Other Languages etc.

  • Press 1- If you are the Jan Dhan Yojana Customer
  • Press 2- For others
    • Press 1- For Phone Banking
    • Press 2- For Debit card Hotlist
    • Press 3- For New Loans and other products
    • Press 4- For FASTag Queries
    • Press 5- To Speak To Customer Care Excecutive

KVB Branches/ ATMs/ Cash Recyclers

For Grievances Related to
Corporate Credit Card		Lost or Stolen
Debit Card		Grievances related
to Fastag

24 hours helpline numbers :
1800 419 6500
022–0426031
(Local charges Applicable)
E-mail: creditcardsupport [at] kvbmail [dot] com,

Write to at:
The Karur Vysya Bank Ltd.,
Credit Card Cell,
338/1, Uffizi Building - First Floor,
Avinashi Road,
Peelamedu,
Coimbatore, Tamil Nadu, 641004

In case your Debit Card is lost or stolen

Helpline Number : 1860 258 1916
(Local charges Applicable)

You can also contact the VISA Global Assistance
Helpline if you are overseas. You must also
confirm the loss in writing to KVB as soon
as possible

Customer Care No: 1800 102 1916

SMS Services

The facilities available under SMS alerts are:


  • Credit alert
  • Debit alert
  • Balance alert

Debit Card Hotlisting
  • KVBCARD XXXX BLOCK to 56161 or 9244770000
    (XXXX = Last 4 digits of your debit card)

Keywords for SMS enquiries
  • KVBREG - To register for KVB at Mobile facility
  • KVBBAL - Balance enquiry
  • KVBTXN - Transaction enquiry
  • KVBCHR - Request for a new cheque book
  • KVBCHQ - Cheque status enquiry
  • KVBCHS - Request to stop the payment of a cheque
  • KVBTDQ - Term Deposit enquiry
  • KVBACC - To change default account number
  • KVBHLP - Help (to get a list of keywords)

Activation / De-activation of e-statement

xxxx - denotes the Account Number of the customer.


  • KVBESTAT xxxx REG - Activation of e-Statement
  • KVBESTAT xxxx DEREG - De-Activation of e-Statement
  • KVBESTAT xxxx FREQ y - Frequency change of e-Statement
  • KVBESTAT xxxx INQ - e-Statement inquiry (to know the last statement dispatch date by the bank)
  • KVBSTAT xxxx REG - Activation of Physical Statement (Only for selected products)
  • KVBSTAT xxxx DEREG - De-activation of Physical Statement (only for selected products)

Missed Call Banking
  • Register your mobile number with the bank.
  • For Balance enquiry, give missed call to 9266292666 from your registered mobile number.
    You will receive an SMS showing the current balance in your account.
  • For Account Statement enquiry, give a missed call to 9266292665 from your registered mobile number.
    You will receive an SMS showing the last 3 transactions in your account.
  • For Customer ID, give a missed call to 8882101234 from your registered mobile number.
    You will receive the Customer ID through an SMS.
  • For Blocking of UPI services give a missed call to 8750682682 from your registered number.
    You will receive an SMS on successful hotlist.

Lock / Unlock of Internet Banking
Netbanking requestAvailable optionsSyntax
ActivationMissed call facilityGive missed call to "08882737979" from registered mobile number. (In case the mobile number is registered to more than one customer ID, the customer can use the SMS based activation or shall contact customer care.)
ActivationSMS facilityKVBNET <USERID> ACT to 9244770000 (or)
56161
UnlockSMS facilityKVBNET <USERID> UNLOCK to 9244770000 (or)
56161
UnlockSecret QuestionNetbanking login page → Unlock user ID → Answer secret question → enter TPIN and OTP or RSA Passcode
UnlockCall CentreCustomer can unlock through IVR
LockSMS facilityKVBNET <USERID> LOCK to 9244770000 (or)
56161
Login Password resetSecret QuestionNetbanking login page → Reset login password → Enter customer ID → Answer secret question → enter TPIN and OTP or RSA Passcode
Transaction PIN (TPIN) resetSecret QuestionLogin to Netbanking → Go to "Profile" → Select "Reset Transaction PIN" → Answer secret question → Set new TPIN
OTP delivery mode change (SMS/E-mail)Secret QuestionLogin into Netbanking → Go to “Profile” → Select “Change Delivery mode” → Set “OTP mode” → Answer secret question →Enter TPIN and OTP.
SMS facilityKVBOTP <USERID> <DeliveryMode> to 9244770000 (or)
56161
RSA Pin setSecret QuestionLogin into Netbanking → Go to “Profile” → Reset RSA PIN (online) → Answer secret question
RSA Pin setHas not set the secret questionLogin into Netbanking → Go to “Profile” → Reset RSA PIN (E-mail)
Know your Internet Banking User IDSMS facilityKVBIUSER <Customer ID> to 9244770000 (or)
56161
Know your Customer IDMissed Call facilityGive missed call to “08882101234" from registered mobile number.

KVB Chief Vigilance Officer

KVB Chief of Internal Vigilance
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
Email: kvbchiefvigilance [at] kvbmail [dot] com


Complaint Department

Address: Karur Vysya Bank,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur-639002


Department / Line FunctionName and Designation of the Executive
Retail Deposits, Direct Selling Agents, Levy of ChargesShri. Mohankumar G
Deputy General Manager, Personal Banking Liabilities Group
Retail Advances and Recovery AgentsShri Ramkumar B
Deputy General Manager, Personal Banking Assets Group
Commercial / Institutional CASA &DepositsShri Shanmugavel S
Assistant General Manager, Commercial Banking Group
Corporate / Institutional Loans, Failure to meet CommitmentsShri. Ravichandran K
Deputy General Manager, Corporate and Institutional Group
Rural / Agri LoansShri. Ravi S
Deputy General Manager, Agricultural Banking Group
ATMs, Credit / Debit Cards, Netbanking, Mobile Banking, Point of SalesShri. Ramaraj G J
Chief Manager, ATM CELL
Notes and CoinsShri Gopalan S
Assistant General Manager, Operations Department
Customer Service, Cheque Collection, Clearing and other Unspecified MattersShri Gopalan S
Assistant General Manager, Operations Department
Forex Related Matters and Inward RemittanceShri Venkatesh C
Assistant General Manager, Central Forex Processing Centr
Insurance, Mutual FundsShri. Mohankumar G
Deputy General Manager, Personal Banking Liabilities Group
Tax Related MattersShri Balarengan S
Assistant General Manager, Finance & Control Department
Staff Related MattersShri Ramu S
Assistant General Manager, Human Resource Department
Point of Presence (POP) - Atal Pension Yojana, National Pension SystemShri. Mohankumar G
Deputy General Manager, Personal Banking Liabilities Group
NETC FASTagShri. Vijayakumar P V

Deputy General Manager, Personal Banking Liabilities Group

Customer Care Cell
Principal Nodal Officer,
Shri. Gopalan S,
Assistant General Manager,
Operations Department,
E-mail: customerservice [at] kvbmail [dot] com		The Deputy General Manager,
Operations Department,
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
E-mail: customerservice [at] kvbmail [dot] com		MD & CEO,
The Karur Vysya Bank Ltd,
Central Office,
No. 20, Erode Road,
Vadivel Nagar, L.N.S.,
Karur - 639002
E-mail: kvbod [at] kvbmail [dot] com

For grievances under National Pension System, mail:  npsgrievance [at] kvbmail [dot] com


Divisional Office Wise Nodal Officer
LocationContact No.Address
Ahmedabad079-27540091
079-27540491
Chief Manager 079-27543325		Shri Baldev Chandresh C,
Senior Manager,
First Floor,
Motilal Centre,
Near Sales India Show Room,
Ashram Road,
Ahmedabad - 380009
Bangalore080-26623206
080-26623208
Chief Manager 080-26623203		Shri Sambasiva Rao P V,
Chief Manager,
No. 6 Vasavi Temple Road,
Sajjanrao Circle,
Visveswarapuram,
Next To Sri Vasavi Temple,
Bangalore - 560004
Chennai044-24305468
044-24305467
Chief Manager 044-24314428		Smt. Saradhambal V,
Chief Manager,
Kvb Towers,
I Floor,
568 Anna Salai,
Teynampet,
Chennai - 600018
Coimbatore0422-2591119
0422-2591120
Chief Manager 0422-2595144		Shri. Swaminathan R,
Chief Manager,
No. 1498-C,
Iii Floor,
Kvb Towers,
Avinashi Road,
Peelamedu,
Coimbatore - 641004
Delhi011-28758375
011-28758376
Chief Manager 011-28758374		Shri. Bhaskaran P S,
Chief Manager,
3Rd Floor,
No. 6 ,
Pusa Road,
Opposite To Metro
Pillar No. 80 Karolbagh,
New Delhi,
Delhi - 110005
Ernakulam0484-2396461
0484-2395461		Shri Ambi P K,
Senior Manager,
K.C.Centre,
Iind Floor,
Opp. North Police
Station Chittoor Road,
Kacheripady,
Ernakulam,
Kerala - 682018
Hyderabad 040-23206063
040-23206064
Chief Manager 040-23200390		Shri Venkateswara Rao M,
Chief Manager,
5-8-356 To 362 (Second Floor),
Chirag Ali Lane,
Abids,
Hyderabad - 500001
Karur04324-261673
04324-261674 
04324- 261672		Shri Prabhakaran S,
Chief Manager,
No. 633-637,
I St Floor,
Jawahar Bazaar,
Karur - 639001
Kolkata033-22900749
033-22900752
Chief Manager 033-22900739		Shri. Nalla Sreedhar,
15, First Floor,
Bondel Road,
Ballygunge,
Kolkata - 700019
Madurai0452-2604734
0452-2600113
Chief Manager 0452- 2300454		Shri Senthilkumaran S,
Chief Manager,
16, I Floor,
Gayathri Illam,
A.A.Road,
Gnanaolivupuram,
Madurai - 625016
Mumbai022-24367019 Ext 101Shri Kulakarni Manjunath,
Chief Manager,
954 ,Appasaheb Marathe Marg,
Gayatri Tower,
Prabhadevi,
Mumbai - 400025
Salem0427-2440075
0427-2440078
Chief Manager 0427- 2440078		Shri Saravanakumar K,
Chief Manager,
I Floor, 269-A,
Bharathi Street,
Swarnapuri Alagapuram,
Salem - 636001
Tambaram044-22267057
044-22267047
Chief Manager 044- 22267047		Smt. Hema S,
Chief Manager,
Sba Complex,
7/73 I Floor ,
Venkatesa Choudhary Street,
West Tambaram,
Chennai - 600045
Tirupathi0877-2232169
0877-2235369
Chief Manager 0877-2233822		Shri Venugopal N,
Chief Manager,
6-8-1250,
1St Floor, Priya Towers,
Ngos Colony,
K.T. Road,
Near Anna Rao Circle,
Tirupati,
Andhra Pradesh - 517501
Trichy0431-2412459
0431-2410360
Chief Manager 0431- 2410024		Shri Mahadevan S R,
Chief Manager,
D-54 Ground Floor,
L.I.C. Building,
Bharathiar Salai,
Cantonment,
Trichy - 620001
Vijayawada0866-2485703
0866-2485704
Chief Manager 0866-2487706
Ext- 29		Shri Srinivasa Rao N,
Chief Manager
38-8-46,
I Floor,
Gayathiri Nilayam,
Opp. A.I.R,
Labbipet,
M.G.Road,
Vijayawada - 520010
Villupuram04146-229366
04146-229367
Chief Manager 04146-229370		Shri Murali K,
Chief Manager,
D.No:15,
I Floor,
G.V. Farms Building,
Mampazhapattu Road,
Villupuram,
Tamil Nadu - 605602
Visakhapatnam0891-2500191
0891-2511706
Chief Manager 0891- 2510190		Shri Bhaskar K,
Chief Manager,
D.No: 47-10-15,
Shop No.1,
A.G Avenue, First Floor,
Opp: Pollocks School,
2Nd Lane,
Dwarakanagar Visakhapatnam,
Andhra Pradesh - 530016

List of Toll Free Numbers For Various Countries
CountryToll Free Numbers
Australia+1-800-450346
Hong Kong+852-800-900782
Canada+1-866-6391911
United Kingdom+44-800-16095189
Singapore+065-800-4481250
United States+1-866-765-9644
France+33-0800-904349
Germany+49- 0800-1822891
Japan+81-0120-133-163

If in any other part of the world call: 0410-5819994 (for reporting lost Card only).


In case you are traveling in any other part of the world, you may avail of these services
by placing a collect call to 01410-5817931 or the
VISA Global Assistance Center in Singapore at 065-3451345.


Registered Office

The Karur Vysya Bank Limited,
No. 20, Erode Road, Vadivel Nagar,
L.N.S., Karur - 639002.
Phone : 04324-269000 
Fax : 04324-225514



Important Links

Related Links
  • Karur Vysya Bank Home Loans Contact Numbers
  • Karur Vysya Bank (KVB) Credit Cards Customer Care 1800 419 6500
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