Kenya Airways Customer Care Number022-67986798
Kenya Airways Customer Care Number
022-67986798
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All India Number(s):
022-67986798
Mumbai-Town Office
022-66859335
Mumbai-Airport Office
011-43083611
New Delhi
Email(s):
customer.relations@kenya-airways.com
For global support & queries
Global Support
- +254 20-3274747 (For support & queries)
- +254 711024747 (For Enquiries)
Booking Related
Information Serives
Branch Offices(India)
| Location | Phone No. | Address | |
|---|---|---|---|
| Mumbai | Country Manager: 022-67986701 Ticketing & Reservation: 022-67986798 Station Accountant : 022-67986711 | reservation [dot] india [at] kenya-airways [dot] com nirmala [dot] murzello [at] kenya-airways [dot] com (Finance Related) | Kenya Airways PLC 215 Atrium Units 316/317, 3rd Floor, C Wing, Andheri Kurla Road, Chakala, Andheri (East), Mumbai 400 093 Office Timings: Mon-Fri : 09:30 - 17:45 Sat & Bank Holidays: 09:30-16:00 Sunday closed |
| Mumbai | 022-66859335 022-66859336 022-66859344 022-66859345 Duty Officer: 9821026835 | Customer Relations: customer [dot] relations [at] kenya-airways [dot] com Duty Officers: kqbomkt [at] kenya-airways [dot] com Operations: kqbomow [at] kenya-airways [dot] com Baggage: delayedbaggae [dot] bom [at] kenya-airways [dot] com | Airport Office Kenya Airways PLC W8-3101, Level 3 West Pier, T2 Chhatrapati Shivaji Maharaj International Airport. Mumbai - 400 099 Telefax : 022-66859340 |
| New Delhi | 011-43083611 011-43083622 | delkq [at] kenya-airways [dot] com | Kenya Airways PLC 913-914, 9th Floor, Narain Manzil, Barakhamba Road, Connaught Place, New Delhi 110 001 Office Timings MON-FRI : 09:30 - 17:45 SAT -SUN & Bank Holidays: CLOSED |
| Bangalore | 080-22244761 | kqblrsales [at] globalaviationindia [dot] com | Global Aviation Services Pvt. Ltd C4/C5, First Floor, Devatha Plaza 131/132, Residency Road, Bangalore 560 025 Fax: 080-22218081 |
| Calcutta | 033-40017300 033-40017301 | res [dot] ccu [at] ajantagroupindia [dot] com sales [dot] ccu [at] ajantagroupindia [dot] com | Ajanta Travel Pvt.Ltd, Room no 24A/2, Calcutta |
| Ahmedabad | 079-26585077 079-26586077 079-26582735 | roopkanta [dot] amd [at] ajantagroupindia [dot] com | Ajanta Travels Pvt. Ltd 6, Harikrupa Shopping Centre Behind City Gold, Off Ashram Road Ahmedabad 380 009 Fax: 079-26585007 |
| Cochin | 0484-2368233 0484-2350544 0484-2351091 | cok [at] globalaviationindia [dot] com | Global Aviation Services Pvt. Ltd 2A Oxford Business Centre Sreekandath Road, Cochin 682 016 Fax : 0484-2361467 |
| Chennai | 044-42959631 044-42959633 | paxmaasales [at] globalaviationindia [dot] com paxmaa [at] globalaviationindia [dot] com | Global Aviation Services Pvt. Ltd Global House, 733, Anna Salai Chennai 600 006 Fax : 044-42959656 |
| Hyderabad | 040-23240756 | hyd [at] globalaviationindia [dot] com | Global Aviation Services Pvt. Ltd 5-9-58/A/203 2nd Floor Gupta Estate Basheerbagh, Hyderabad |
| Nepal | +977 14220245 +977 14252995 +977 9841268422 | Bthapa [at] president [dot] com [dot] np suchitra [at] president [dot] com [dot] np poonam [at] president [dot] com [dot] np | President Travel & Tours Durbar Marg, Kathmandu, Nepal Ctc Person-Suchitra Gautam Fax : +977 14221180 |
Global Offices
| Location | Phone No. | Address | |
|---|---|---|---|
| Australia/ NewZealand | 1300 787 310 (calling from AU) 0800 737 747 (calling from NZ) | reservation [dot] india [at] kenya-airways [dot] com nirmala [dot] murzello [at] kenya-airways [dot] com (Finance Related) | Australia Square, Level 17, Suite 1709, Australia Square, 264 George Street, Sydney, NSW 2000 |
| Albania | +355 694056628 | kenyaairways [dot] al [at] apg-ga [dot] com | APG Albania Str. Ibrahim Rugova, Nd.28, H8, | Tirana, Albania, 1019 Open : "09:00-18:00," hrs Monday-Saturday |
| Angola | +244 227270158 +244 227270157 +244 932114053 Airport Office +244 923252777 | customer [dot] relations [at] kenya-airways [dot] com | Rua Americo Boavida N.75 R/C Municipio Das Ingombotas Caixa Postal N.16472, Luanda Fax: +244 222392801 |
| Andorra | +34 931172722 | kenyaairways [at] apg-spain [dot] com | APG Spain S.L. Travessera de Gracia, 58, 3-A Open : 09:30-18:00 hrs Monday to Friday |
| Armenia (Georgia) | +995 32243044 | kenyaairways [dot] am [at] apg-ga [dot] com | (Handled from Georgia) APG Georgia 6 Pushkin Street, 0105 Tbilisi Open : "10:00-19:00" hrs Monday-Friday |
| Austria (Germany) | +49 6031737630 | kenyaairways [at] apg-ga [dot] de | (Handled from Germany) APG Germany Leonhardstrasse 22, DE-61169 Friedberg Open : "09:00-17:00" hrs Monday-Friday |
| Azerbaijan | +380 443533936 | kenyaairways [dot] az [at] apg-ga [dot] com | (Handled from Ukraine) APG Azerbaijan Of 61, B.Gmyri 1/2, Kyiv, Ukraine Open : 09:00-17:30hrs Monday-Friday |
| Bangladesh | +88 02-9882273 +88 02-9882274 | arif [at] saimongroup [dot] com wazir [at] saimongroup [dot] com | National Travel Bureau Saimon Centre House 4A, Road 22 Guishan Commercial Area Dhana 1212, Bangladesh Fax: +88 02-9881337 |
| Belgium | +32 27126428 | kenyaairways [at] apg-belux [dot] be | APG Belux, Bosstraat 13 1930 Zaventem Open : "09:00-17:30" hrs Monday to Friday |
| Benin | +229 21316332 +229 21316371 +229 97970896 | customer [dot] relations [at] kenya-airways [dot] com | Av.Steinmetz, immeuble ARGG, 1er Etage Fax: + 229 21316279 |
| Bosnia | +381 113108960 | kenyaairways [dot] ba [at] apg-ga [dot] com | (Handled from Serbia) APG Serbia & Western Balkans Belgrade, Toplicin venac 19a, Serbia Open : "09:00-17:00hrs" Monday-Friday |
| Botswana | +267 74032112 +267 74000267 +267 71397309 | customer [dot] relations [at] kenya-airways [dot] com | Gaborone City North gate mall, 1st floor office 9B |
| Bulgaria | +359 899499992 | kenyaairways [dot] bg [at] apg-ga [dot] com | APG Bulgaria 3, William Gladstone Str, 1000 Sofia, Bulgaria Open : "10:00-18:00hrs" Mon-Fri |
| Burkina Faso | Office line: +226 50331814 Mobile line: +226 75810229 | customer [dot] relations [at] kenya-airways [dot] com | Town Office - Av Kwame Nkrumah, Aziz residence building - Rue de l'Intégté |
| Burkina Faso | Station Manager: +226 76025280 Airport Office +226 50310220 Lost and Found Baggage Services: +226 50483100 Cargo Office: +226 50483188 | Airport Office Ouagadougou International Airport Departure area,Ground Floor,Door 12 | |
| Burundi | +257 22-243506 +257 22-243892 +257 22-223542 Airport Office : +257 22228696 +257 79000060 | customer [dot] relations [at] kenya-airways [dot] com | Avenue Patrice Lumumba BP 395, Bujumbura, Burundi |
| Cameroon | Reservations : +237 233439498 Customer Service : +237 233439499 Flying Blue Landlines : +237 675293339 | -- | 1077 Rue Ivy (B.P. 4273)Bonanjo Douala - Cameroon |
| Cameroon | Landline : +237 233427342 Customer service +237 675294299 Station Manager +237 675296537 | -- | Airport Office |
| Cameroon | Landlines +237 2-42748957 +237 2-42748958 +237 6-77110060 Airport Office +237 6-77500895 +237 6-77110060 +237 2-42748957 | -- | New Route Bastos Reservations / Information / Flying Blue |
| Canada | +1 866-5369224 | customer [dot] relations [at] kenya-airways [dot] com | 5915 Airport Road, Suite 830, Mississsauga, ON L4V 1T1 Fax : +1 416-9720185 |
| +1 866-5369224 | 1030 West Georgia Street, Suite 1214, Vancouver, BC Canada V6E 2Y3 Fax: +1 604-6818953 | ||
| Central Africa Republic | +236 75700075 | customer [dot] relations [at] kenya-airways [dot] com | Avenue Boganda - GACOA Building - SIV (BP 1351) |
| +236 75239202 Airport Office : +236 75583496 | Kenya Airways Bangui, UN-Office, Logbase | ||
| Chad | +241 05127878 +241 07419504 | lbv [dot] kenyaairways [at] yahoo [dot] fr | Located in front of the Libreville Chamber of Commerce |
| China | Res : +86 20-38663221 Ticketing : +86 20-36068800 Airport Office : +86 20-38663119 | customer [dot] relations [at] kenya-airways [dot] com | 12A , Goldsun Building, No.109 Ti Yu Xi Road, Guangzhou, 510620 Fax : +86 20-38662330 Duty time: 09:00hrs to 18:00hrs/week day, except Saturday & Sunday, and public holidays |
| Shanghai | Sales & Res. : +86 20-38663221 Ticketing: +86 20-38663119 | Fax: +86 20-38662330 | |
| Beijing | +86 10-64687599 | customer [dot] relations [at] kenya-airways [dot] com | Building A, Phoenix Place, Unit No. 903A, No. 5 ShuGuang XiLi,Beijing, ChaoYang District, Beijing. |
| Taiwan | +886 2-25602620 | Elite Holiday 5F., No.62, Nan King East Road, Sec.2, Taipei, 10457,Taiwan,China Fax: +886 2-25677722 | |
| Hong Kong | +852 37056323 | customer [dot] relations [at] kenya-airways [dot] com | Megacap S.A. Limited, 9/F., Chung Nam Building, 1 Lockhart Road, Wan Chai, Hong Kong |
| Comoros | +269 7733145 +269 7733146 +269 7733147 | customer [dot] relations [at] kenya-airways [dot] com | Aryan Comoros Alliance Franco Comorien Street Quartier Oasis, BP1285, Moroni Contact: Mrs Sitti Hadidja Mohamed Fax: +269 73 0719 |
| Comoros | +269 4999928 | Airport Office Hahaya, AIMPSI- Opp. Cargo office Comoros | |
| Congo (Brazaaville) | +242 06-4625396 | customer [dot] relations [at] kenya-airways [dot] com | Town Office - 4, Avenue Orsy Pumpang In front of Eboue Stadium PO BOX: 2651 - Brazzaville |
| +242 05-5781538 | Airport Office - Room 3 - 1st Floor Maya Maya Int Airport (BZV) | ||
| Croatia | +386 59928061 | kenyaairways [dot] hr [at] apg-ga [dot] com | (Handled from Slovenia) APG Slovenia & Croatia Ulica Jozeta Jame 14, 1000 Ljubljana, Slovenia Open : "09:00-17:00hrs" Mon-Fri |
| Cyprus | +357 22716430 | kenyaairways [dot] cy [at] apg-ga [dot] com | APG Cyprus "17 Homer Ave, P.O. Box 21601, 1511 Nicosia, Cyprus" Open : "09:00-17:00" hrs Mon-Fri |
| Czech Republic | +420 224239250 | kenyaairways [dot] cz [at] apg-ga [dot] com | APG Czech Republic&Slovakia V Jame 1, 110 00 Prague 1, Czech Republic Open : "09:00-17:30" hrs Mon-Fri |
| Democratic Republic Of Congo | Admin : +243 999911239 Reservations : +243 999303440 /1/2 Airport Office Passenger/ Check-in: +243 998827314 BAGGAGE: +243 841325406 CARGO: +243 853892734 RAMP: +243 851452350 OPERATIONS: +243 851452350 | customer [dot] relations [at] kenya-airways [dot] com | 4,Market Avenue
48, Boulevard Laurent Desire Kabila, |
| Denmark (Sweden) | Reservation : +45 78790730 | kenyaairways [at] apg-nordic [dot] com | APG Scandinavia & Baltics Vester Farimagsgade 3 DK-1606 Copenhagen Open : "09:00-16:30, 09:00-16:00" hrs Monday-Thursday, Friday |
| Djibouti | +253 21353036 Station manager: | customer [dot] relations [at] kenya-airways [dot] com | Rue de Bruxelle (MTI building) in front of the District / Djibouti |
| Egypt | +2 02-26908166 +2 02-26906082 | -- | Trans Reps - Kenya Airways 14 Maahad Sahari Street Heliopolis - Cairo - Egypt Near to Baron Hotel. |
| Eritrea | +291 1-201758 | -- | Milele Travel Agency & Tour Services SA Building, 189, Warsai street Asmara, Eritrea. Fax : +291 1-202380 |
| Guinea Equatorial | +240 333096326 | customer [dot] relations [at] kenya-airways [dot] com | Kenya Airways GSA Office Kenya Airways & Satguru TVLS Tour Services, Near Hotel Impala, opp. Medias Communications, Malabo, Guinea Equatorial. Kanny Manghnani - +240 222757550 Mr. Martin - +240 222556575 |
| Estonia | +372 6027272 | kenyaairways [at] apg-nordic [dot] com | (Handled from Denmark) APG Scandinavia & Baltics (SALES OFFICE ONLY) Metro Plaza - Viru Square 2.3 10111 Tallinn Open from "09:00-16:30 09:00-16:00" hrs Monday-Thursday, Friday |
| Ethiopia | +251 11-5514258 station Manager: +251-911222799 Tel: +251 11-6650506 +251 11-6650507 +251 11-6650527 +251 911-511963 Cargo Sales Executive: +251-930-000268 Customer Service Supervisor: +251 930000017 | --- | Hilton Hotel, Menelik II Avenue, P.O. Box: 3381, Addis Ababa Fax : +251 11-5511548 Hilton : +25 11 5525548/7 or 5513018 UNECA : +251 11 5444301 / 5444176 or 5153339 AU : +251 11 5515700 / +251-911-233789 Finance: +251 11 5525546 Sales Exe. : +251 911-505463 +251-911-512386 |
| Helsinki | +358 20-1557410 | kenyaairways [dot] fi [at] apg-ga [dot] com | APG Finland Eerikinkatu 27, FI - 00180 Helsinki Open : "09:00-16:30" hrs Mon-Fri |
| France | 01 76 44 10 58 | reservation [dot] kenya-airways [at] tal-aviation [dot] fr reclamation [dot] kenya-airways [at] tal-aviation [dot] fr | Kenya Airways France C/o TAL Aviation 5 rue de Castiglione-75001 - PARIS |
| Ghana | +233 307001332 +233 307001333 +233 307001334 +233 261984854 | reservationsghana [at] kenya-airways [dot] com | TOWN OFFICE Telephone(Res/Fares/Groups's): Call Centre: Office Hours: 08h30-17h00 Mon-Fri 09h00-12h00 Sat. Closed on Sunday |
| Accra | +233 302-785013 +233 244-328883 +233 266-012072 | acc [dot] airport [at] kenya-airways [dot] com | Airport Office Domestic Terminal Building Kotoka International Airport Airport City, Accra Office Hours : 08h30-10h00 & 12h00-19h00 |
| Ghana | +233 307-001334 Baggage Enquiries : +233 302785013 Cargo OFFICE: +233 261984856 Global Call Centre: +254 711024747 | customer [dot] relations [at] kenya-airways [dot] com | MANAGEMENT & ADMIN OFFICE 1st Floor, Nester Square, Airport City, Accra, Ghana P.O. Box CT 11307, Accra,Ghana |
| Greece | +30 210-3274553 | kenyaairways [dot] gr [at] apg-ga [dot] com | APG Hellas 1km Paianias-Markopoulou Ave, 19002 Paiania Greece Open: "09.00-17.00" hrs Mon-Fri |
| Hungary | +36 1 9991430 | kenyaairways [dot] hu [at] apg-ga [dot] com | APG Hungary H-1023 Budapest, Komjadi Bela utca 1, Hungary Open: "09:00-17:00" hrs Mon-Fri |
| Iceland | +45 78 790730 | kenyaairways [at] apg-nordic [dot] com | APG Scandinavia & Baltics (SALES OFFICE ONLY) Vester Farimagsgade 3, DK-1606 Copenhagen Open : "09:00-16:30, 09:00-16:00" hrs Monday-Thursday, Friday |
| Indonesia | +62 21-54317498 | customer [dot] relations [at] kenya-airways [dot] com | PT. ARYA Asperdiva Indonesia Green Lake City, Rukan D / 12, West Jakarta - 15147,Indonesia |
| Iran | +98 21-42967600 | customer [dot] relations [at] kenya-airways [dot] com | Kenya Airways GSA Parvaz Gharb Orasia No 114, Kajabadi Ave., Valiasr Ave., Tehran 19669 13157 Fax : +98 21-22661067 |
| Israel | +9723 5261616 +9723 5261625 | customer [dot] relations [at] kenya-airways [dot] com | Andal Aviation Ltd. Tel Aviv, 29 Allenby Street Fax: +9723 5252715 |
| Italy | +39 06-45445913 | kenyaairways [at] rephouse [dot] it | Kenya Airways, C / O Rephouse via Aristide Leonori 67 00147 Rome |
| Ivory Coast | +225 20-303111 +225 20-303107 | abidjan [dot] reservation [at] kenya-airways [dot] com abidjan [dot] sales [at] kenya-airways [dot] com | La Prévoyance building, 1st floor Avenue Noguès, Plateau Abidjan |
| +225 21-586688 | abj [dot] airport [at] kenya-airways [dot] com | AIRPORT OFFICE Félix Houphouët-Boigny International Airport Hall Public, 2nd floor Fax: +225 21 58 68 83 | |
| Japan | +81 03-34983070 | kq-resv [at] swa-air [dot] com | Maruoka Bldg, 3rd floor, 5-49-7, Jingu-mae, Shibuya-ku, Tokyo, Japan (150--0001) Fax: +81 03-34981510 |
| Jordan | +962-6-4602955 Ext. 171 +962-7-95530228 | customer [dot] relations [at] kenya-airways [dot] com | Kenya Airways Office No. 8, Khareja AlAshjae Street, Peace Building, Ground Floor, Jabal Luweibdeh, Amman - Jordan |
| Kazakhstan | +7 7272729405 | kenyaairways [dot] kz [at] apg-ga [dot] com | APG Central Asia 69 Tole bi Street, office 29, 050010, Almaty Open : "10.00-19.00,"hrs Mon-Fri |
| Kenya (Nairobi) | -- | customer [dot] relations [at] kenya-airways [dot] com | AIRPORT OFFICE Jomo Kenyatta International Airport (JKIA) Terminal 1A & 1D(Arrivals) |
| Kenya (Nairobi) | -- | ABSA TOWERS 7th floor from ground floor P.O. BOX 41010-00100, Nairobi Business hrs: Mon-Fri 08:00-18:00 Saturdays: 08:30-13:00 | |
| Kenya (Nairobi) | -- | customer [dot] relations [at] kenya-airways [dot] com | SARIT CENTER SALES AND TICKETING OFFICE Lower ground floor, Sarit Centre, Westlands, off Waiyaki way Business hrs: Mon-Fri 09:00-18:00 Saturdays: 09:00-15:00 |
| Kenya (Nairobi) | -- | YAYA SALES AND Ticketing Office Ground Floor Yaya Centre Business hrs: Mon - Fri 09:00-18:00 Saturdays: 09:00-15:00 | |
| Mombasa Kenya | --- | customer [dot] relations [at] kenya-airways [dot] com | Kenya Airways Nyali Sales Office Mombasa P. O. Box 99302 - 80107 City Mall next to Nakumatt Mombasa, Kenya Working Hours: 08:30 hrs-18:00 hrs(Mon-Fri) 08:30 hrs-15:00 hrs(Saturdays) Closed : Public Holidays/Sundays |
| Mombasa Kenya | -- | customer [dot] relations [at] kenya-airways [dot] com | AIRPORT OFFICE Kenya Airways Moi International Airport Sales Office P. O. Box 99302 - 80107 Moi International Airport Mombasa, Kenya Working Hours: Open 24 hours 7 days a week. |
| Mombasa Kenya | -- | customer [dot] relations [at] kenya-airways [dot] com | MOMBASA SALES OFFICE Nkrumah Road City Center P.O. Box 99302 - 80100, Working Hours: From 0830 hrs - 1800 hrs(Mon-Fri) From 0830 hrs-1500 hrs(Saturdays) Closed over Public Holidays/Sundays |
| Mombasa Kenya | -- | customer [dot] relations [at] kenya-airways [dot] com | Nkrumah Road City Center P.O. Box 99302 - 80100, Working Hours: 08:30 hrs-18:00 hrs(Mon-Fri) 08:30 hrs-15:00 hrs(Saturdays) Closed : Public Holidays/Sundays |
| Kisumu | -- | customer [dot] relations [at] kenya-airways [dot] com | Kenya Airways Kisumu Town Office Westend shopping mall 1st Floor-Kenyatta Avenue, Kisumu |
| Korea | +82 2 3178877 | customer [dot] relations [at] kenya-airways [dot] com | Pacific Air Agency Ltd 12th Floor, 106 Seosomum-Ro, Jung-Gu, Seoul, Korea 04513 Fax: +82 2 7575702 |
| Kuwait | +965 22970243 | customer [dot] relations [at] kenya-airways [dot] com | Kenya Airways Kuwait, Crystal Tower, 25th Floor, AlAhmed Al Jaber Street, Sharq, Block No.1, Kuwait. |
| Latvia | +45 78790730 | kenyaairways [at] apg-nordic [dot] com | APG Scandinavia & Baltics (SALES OFFICE ONLY) Vester Farimagsgade 3, DK-1606 Copenhagen Open : "09:00-16:30, 09:00-16:00" hrs Monday-Thursday, Friday |
| Lebanon | +9611-747750 | customer [dot] relations [at] kenya-airways [dot] com | Kenya Airways GSA Suite 302, Block C, Gefinor Center, Clemenceau Street, Beirut |
| Malaysia | +603 2691 7100 (TICKETING), +603 2697 6100 (SALE) | customer [dot] relations [at] kenya-airways [dot] com | Oscar Travel Services Sdn Bhd (1173438-U / KPK-8161), Unit 15.01A, 15th Floor, Menara Multi-Purpose,Cap Square, No.8, Jalan Munshi Abdullah, 50100 Kuala Lumpur, Malaysia Fax No: +603 26979100 |
| Nigeria | +234 8135175708 +234 9027176182 | customer [dot] relations [at] kenya-airways [dot] com | Total Air Logistics Limited |
| +234 1 2711555 +234 1 2711556 | AIRPORT OFFICE Murtala Mohammed Int'l Airport Lagos, Nigeria Fax : +234 1 2711556 | ||
| Norway | +45 78790730 | kenyaairways [at] apg-nordic [dot] com | APG Scandinavia & Baltics (SALES OFFICE ONLY) Tollbugata 8 - 0152 Oslo Open: "09:00-16:30, 09:00-16:00" hrs Monday-Thursday, Friday |
| Oman | +968 24660317 | customer [dot] relations [at] kenya-airways [dot] com | KQ GSA Agent Name National Travel & Tourism P.O.Box 962 P.Code 100, Muscat Al Romelah street (next to Lexus showroom) Wattayah, Muscat, Oman Fax : + 968 24566125 |
| Pakistan (Karachi) | +92 21 35660206 +92 21 35662286 | kqkhi [at] gerrys [dot] com [dot] pk | Gerrys International Qasr-e-Zainab, Club Road, Karachi, GSA & TICKETING/ RESERVATIONS OFFICES Kenya Airways Karachi Qasr-e-Zainab, Club Road |
| Pakistan (Lahore) | +92 321-9475734 | customer [dot] relations [at] kenya-airways [dot] com | Kenya Airways Lahore AL-Malik Plaza, Davis Road. Tel: + 92 42 36287688/9 |
| Pakistan (Islamabad) | Office: +92 21-35680097 (direct) District Sales Manager Karachi +92-300-5014938 | customer [dot] relations [at] kenya-airways [dot] com | Kenya Airways Islamabad Omer Shareef Plaza, Fazal-e-Haq Road, Blue Area Tel : +92 51-2206701/ +92 51-2206702/ +92 51-2206703 |
| Philippines | +63 2 7592191 +63 2 7592192 +63 9255260369 | customer [dot] relations [at] kenya-airways [dot] com | VITA TRAVEL SERVICES CORP. Unit 809 8F Tower One PSE Plaza Ayala Avenue, Makati City Philippines 1226 Fax: +63 2 893 1418 |
| Poland | +482 26216409 | kenyaairways [dot] pl [at] apg-ga [dot] com | PT Gieret dba APG Poland Al. Jerozolimskie 11/19 lok. 40; 00-508 Warsaew POLAND Open : "09.00-17.00," hrs Mon-Fri |
| Russia | +7 495 6992127 | kqmow [at] apg-gsa [dot] ru | APG Russia Ltd Bolshaya Sadovaya str. 10 office VIII (20) 123001 Moscow, Russia Open: "10:00-19:00" hrs Mon-Fri |
| Saudi Arabia | +966 12 2633009 | -- | Kanoo Center, Medina Road Jeddah 21421 (Near Khubri Murabha) Fax: +966 3-8345369 |
| Singapore | +65 62912109 | kq_sales [at] deksair [dot] com [dot] sg | 300 Beach Road # 13-05A, The Concourse, Singapore 199555 Fax : +65 63387810 |
| South Africa | +27 10-2050000 | jnbres [at] kenya-airways [dot] com | Reservation : Postal Address: P.O. Box 650233, Benmore, 2010 Fax : + 27 10-2050019 Call Centre only - Office Hours: 08:30 – 17:00 Mon-Fri |
| South Africa | Telephone: +27(0)10 205 0000 Whatsapp No: +25 4741777052 Baggage Enquiry +27(0)113908559 60/65/68 | jnbbaggage [at] kenya-airways [dot] com | Management & Admin Office Street Address: Morningside Close, Block C, 222 Rivonia Rd, Morningside Postal Address: P.O. Box 650233, Benmore, 2010 Fax: +27 10-20500049 Office Hours: 08:30-17:00 Mon-Fri |
| South Africa | +27 11-5718800 | customer [dot] relations [at] kenya-airways [dot] com | AIRPORT OFFICE O.R. Tambo International Airport International departures, Mezzanine level |
| South Africa | +27 11-5718800 Baggage lost& found : +27 11-3908559/ 60/65/68 +27 11-5718832 | jnbres [at] kenya-airways [dot] com | Fax: + 27-11-571 8816 Office Hours Daily: 08h30 - 17h00 & 20h30 - 02h00 CARGO OFFICE Phone: +27 11 390 1718/1773/1740 Fax: +27 11 390 1776 Joburg [dot] cargo [at] kenya-airways [dot] com |
| Spain | +34 931172722 | kenyaairways [at] apg-spain [dot] com | KENYA AIRWAYS Spain C/o APG Spain, Travessera de Gracia 58, 3-A 08006 Barcelona (Mon-Fri 9:30 a.m. to 6:00 p.m. (Except holidays) |
| Sri Lanka | +94 11-2439747 | kqcmb [at] keells [dot] com | Mack Air (Pvt) Ltd. # 11, York Street, Colombo 1 Sri Lanka Fax: +94 11-2475314 |
| Switzerland | +41 442-201954 | kenyaairways [dot] ch [at] apg-ga [dot] com | APG SWITZERLAND Terminal 1 P.O.Box 2414 CH-8058 Zurich Airport Switzerland Open: "09:00-17:00" hrs Mon to Fri |
| Turkey | +903342972 | kenyaairways [dot] tr [at] apg-ga [dot] com | APG Turkey Cumhuriyet Cad No 25/3 Cinar apt Beyoglu Taksim Istanbul Open: "09:00-18:00" hrs Mon-Fri |
| UAE | +971 4 5169000 +971 4 2292111 +971 4 2212149 | ticketing [at] kenyaairways [dot] ae reservation [at] kenyaairways [dot] ae (Sales/Admin) Safari [at] kenyaairways [dot] ae | Kenya Airways Town Office Al Rais Center(Next to Al Fahidi Metro Station) Ground Floor Al Mankhool Street, Bur Dubai - UAE Fax: +9714 2248893 |
| +971 4 5049776 +971 4 5049778 +971 4 5049779 +971 50-4576763 | kqdxbapt [at] kenyaairways [dot] ae | AIRPORT OFFICE Dubai Airport Office 3124 Terminal 1- Departures Fax: +971 4 2244752 | |
| UAE | +971 26454050 | auh [dot] ticketing [at] kenya-airways [dot] com | Abu Dhabi Syed Ateeq Bldg Shop 01 Tourist Club area Abu Dhabi Fax : +971 26454060 |
| New York | +1 866-5369224 Baggage Service: 718-360-8927/ 8928/8929/8930 CARGO Reservations : +1 212-8993300 toll free +1 888-3592482 | customer [dot] relations [at] kenya-airways [dot] com | NEW YORK SALES OFFICE KENYA AIRWAYS PLC, 980 6TH AVENUE OFFICE 02-113, WEWORK NEW YORK, NY, 10018. MAILING ADDRESS: Aviacargo, Inc. PO Box 300333 JFK International Airport Jamaica, NY 11430-0300 |
| UK | +44 20 82831800 Passenger Reservations: +44 20-82831818 Agency Sales Support: +44 20-82831819 | customer [dot] relations [at] kenya-airways [dot] com | World Business Centre 1 Third Floor 1208 Newall Road Heathrow Airport Hounslow Middlesex TW6 2RE Fax: +44 020 8283 1880 |
| UK | +44 020 87597360 | customer [dot] relations [at] kenya-airways [dot] com | AIRPORT OFFICE Room 2546, Mezzanine Floor, Terminal 4 Heathrow Airport Mddx TW6 3YD Fax: +44 020 8745 5027 |
| Vietnam | +84 4 3941 3808 +84 4 3941 3809 +84 91 356 3279 | customer [dot] relations [at] kenya-airways [dot] com | 92 Le Duan Street, Cua Nam Ward, Hoan Kiem District, Hanoi, Vietnam. Fax: +84 4 39413766 |
| Zimbabwe | +263 242 731070 +263 242 731080 +263 242 704591 +263 242 705690 Reservations: +263 772 248518 | customer [dot] relations [at] kenya-airways [dot] com | TOWN OFFICE 1st Floor, Social Security Centre (SSC) Corner J. Nyerere way / Sam Nujoma street, P. O. Box: 2490 Harare Zimbabwe |
| Zimbabwe | Reservations: +263 775-890849 | customer [dot] relations [at] kenya-airways [dot] com | AIRPORT OFFICE, Ground Floor Victoria Falls Ground Operations |
