MTS Customer Care Number
1800 2081 955

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Toll free Number(s):


1800 2081 955


199



CircleToll FreeCustomer CareData Care No.Toll Free NumbersEMailFax
Delhi1999136-155-15591369559551800 2081 955customercare [at] mtsindia [dot] in9136-166-166
Gujarat1999137-155-15591379559551800 2081 955customercare [at] mtsindia [dot] in9137-166-166
Karnataka1999141-155-15591419559551800 2081 955customercare [at] mtsindia [dot] in9141-166-166
Kerala1999142-155-15591429559551800 2081 955customercare [at] mtsindia [dot] in9142-166-166
Kolkata1999143 155 15591439559551800 2081 955customercare [at] mtsindia [dot] in9143-166-166
Rajasthan1999875-155-15596679559551800 2081 955customercare [at] mtsindia [dot] in9875-166-166
Tamilnadu1999150-155-15591509559551800 2081 955customercare [at] mtsindia [dot] in9150-166-166
UP(W)1999152-155-15591529559551800 2081 955customercare [at] mtsindia [dot] in01212-604-656
West Bengal1999153-155-15591539559551800 2081 955customercare [at] mtsindia [dot] in9143-166-166
Andhra Pradesh1999133-155-15591339559551800 2081 955customercare [at] mtsindia [dot] in9133-166-166
UP(E)1999151-155-15591519559551800 2081 955customercare [at] mtsindia [dot] in01212-604-656
Haryana1999138-155-15591389559551800 2081 955customercare [at] mtsindia [dot] in9138-166-166
Maharashtra1999145-155-15591459559551800 2081 955customercare [at] mtsindia [dot] in9145-166-166
Mumbai1999146-155-15591469559551800 2081 955customercare [at] mtsindia [dot] in9146-166-166
Bihar and Jharkhand1999135-155-15591359559551800 2081 955customercare [at] mtsindia [dot] in9135-166-166

CirclePostal Address
Andhra Pradesh

Sistema Shyam TeleServices Limited Customer Service Manager, Laxmi Cyber City, 2nd Floor Block C , Survey No : 10, Kondapur Hyderabad 500 084

Bihar and Jharkhand

Sistema Shyam TeleServices Limited, Customer Service Manager, 5th, 6th & 7th Floor, Abdul Hai Commercial Complex, Exhibition Road, Patna-800001, Bihar Phone: 0612-6500-170

Delhi

Sistema Shyam TeleServices Limited Customer Service Manager, A-194, Phase I, Okhla Industrial Area, New Delhi 110020

Gujarat

Sistema Shyam TeleServices Limited Customer Service Manager, 3rd Floor, Block 'C' Office No. 2, The Acropolis Mall, Thaltej Cross Road, S.G. Highway, Ahmedabad - 380054

Haryana

Sistema Shyam TeleServices Limited A-194, Phase I, Okhla Industrial Area, New Delhi 110020

Karnataka

Sistema Shyam TeleServices Limited Customer Service Manager, Salarpuria Touchstone, No.15/1A Ground Floor, Kadubeesanahalli Bellandur, Bangalore 560087, Karnataka

Kerala

Sistema Shyam TeleServices Limited Customer Service Manager, "Ventura", 3rd & 4th Floor, NH-47 Bypass, Anchumana, Cochin - 682024 Kerala

Kolkata

Sistema Shyam TeleServices Limited Customer Service Manager, PS Srijan Tech Park, 9th Floor, DN-52, Sector V, Salt Lake City, Kolkata 700091

Maharashtra

Sistema Shyam TeleServices Limited Customer Service Manager, S-4 Cybercity Tower, Level-3, Magarpatta City, Hadapsar, Pune, Maharashtra - 411028

Mumbai

Sistema Shyam TeleServices Limited Customer Service Manager, 2nd floor Leela business park office 202- B Sakinaka, Andheri- Kurla Road, Andheri (E) Mumbai - 400 059

Rajasthan

Sistema Shyam TeleServices Limited Customer Service Manager, Sistema Shyam TeleServices Limited, 3, MTS Tower, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021

Tamilnadu

Sistema Shyam TeleServices Limited Customer Service Manager, Lords, Block II, 4th Floor, Plot No 1 & 2, Developed Plot, Industrial Estate, Ekkaduthangal, Chennai 600032 Tamil Nadu

UP(E)

Sistema Shyam TeleServices Limited Customer Service Manager, Plot No CP-6/101 Faizabad Road, Opp HAL, Indira Nagar, Lucknow -226016

UP(W)

Sistema Shyam TeleServices Limited Customer Service Manager, 121 Mangal Pandey Nagar , Opposite Central Excise Office, Near CCS University, Meerut - 250005

West Bengal

Sistema Shyam TeleServices Limited Customer Service Manager, PS Srijan Tech Park, 9th Floor, DN-52, Sector V, Salt Lake City, Kolkata 700091


Self Help SMS Service:
MRPTo know all Voice and Data Recharges, Type MRP space Recharge Amount and send it to 199
T oll free (e.g MRP 20 to 199).
PACKGet information of free SMS packs, STD packs and ISD packs. Type PACK and send it to 199
(Toll free).
VASFor various VAS services like Caller Tune, Cricket Pack, Missed Call Alert and Jokes. Type VAS and send it to 199 (Toll free).
BROTrace the nearest BRO in the town. Type BRO space PINCODE and send it to 199 (Toll free).
BALTo know your balance type BAL and send it to 199 (Toll free).
DNDNow get rid from promotional/marketing calls. Type DND and send it to 199 (Toll free).
HELPTo know all the UNIQUE Keywords Type HELP and send it to 199 (Toll free).

Nodal Officer List

Contact MTS nodal officers from Mon-Fri, between 9:30 am and 6:00 pm.


Andhra Pradesh
Name:Ms.Uttara Vijayan
Fax No.9133-266-266

E-Mail Address

nodal [dot] ap [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
Laxmi Cyber City,2nd Floor
Block C , Survey No: 10, Kondapur
Hyderabad 500 084

Contact No.255 from MTS No. and 9133-255-255 from any Non MTS No.

Gujarat

Name:Ms. Pankini Shah
Fax No.9137-266-266

E-Mail Address

nodal [dot] guj [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
3rd Floor,
Block 'C' Office No. 2,
The Acropolis Mall,
Thaltej Cross Road,
S.G. Highway,
Ahmedabad - 380054

Contact No.255 from MTS No. and 9137-255-255from any Non MTS No.

Bihar & Jharkhand
Name:Mr. Vishal Anand
Fax No.

9135-761-102

E-Mail Address

nodal [dot] bh [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
5th, 6th & 7th Floor, Abdul Hai Commercial Complex, Exhibition Road,
Patna-80000,
Bihar

Contact No.9135-255-255 from MTS No. and 9135-255-255 from any Non-MTS No

West Bengal
Name:Mr. Indrajit Giri
Fax No.9153-266-266
E-Mail Addressnodal [dot] wb [at] mtsindia [dot] in
AddressSistema Shyam TeleServices Limited
PS Srijan Tech Park,
9th Floor, DN-52, Sector V,
Salt Lake City, Kolkata 700091
Contact No.9153-255-255 from MTS No. and 9153-255-255 from any Non-MTS No.

Rajasthan
Name:Mr. Abhishek Dixit
Fax No.

9875-166-166

E-Mail Address

nodal [dot] rj [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
3, MTS Tower, Amrapali Circle, Vaishali Nagar,
Jaipur, Rajasthan - 302021

Contact No.9667-644-644 from MTS No. and 9667-644-644 from any Non-MTS No

Tamilnadu
Name:Mr. N.B. Kumar
Fax No.

9150-266-266

E-Mail Address

nodal [dot] tn [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
Lords, Block II, 4th Floor, Plot No 1 & 2,
Developed Plot, Industrial Estate,
Ekkaduthangal, Chennai 600032
Tamil Nadu
Phone: 9150-255-255

Contact No.255 from MTS No. and 9150-255-255 from any Non-MTS No

Uttar Pradesh
Name:Mr. Amit Agarwal
Fax No.

9151-266-266

E-Mail Address

nodal [dot] upe [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
Plot No CP-6/101 Faizabad Road, Opp HAL,
Indira Nagar, Lucknow -226016

Contact No.9151-255-255 from MTS No. and 9151-255-255 from any Non-MTS No
UP(W)
Fax No.

9152-266-266

E-Mail Address

nodal [dot] upw [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
121 Mangal Pandey Nagar ,
Opposite Central Excise Office,
Near CCS University, Meerut - 250001

Contact No.9152-255-255 from MTS No. and 9152-255-255 from any Non-MTS No


Delhi
Name:Mr. Sandip Patnaik
Fax No.9136-266-266

E-Mail Address

nodal [dot] del [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
A-194, Phase I,
Okhla Industrial Area,
New Delhi 110020

Contact No.255 from MTS No. and 9136-255-255from any Non MTS No.

Haryana
Name:Mr. Sandip Patnaik
Fax No.9138-266-266

E-Mail Address

nodal [dot] hry [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
A-194, Phase I,
Okhla Industrial Area,
New Delhi 110020

Contact No.255 from MTS No. and 9138-255-255 from any Non MTS No.

Kerala
Name:Mr. N.B. Kumar
Fax No.

9142-266-266

E-Mail Address

nodal [dot] kl [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
"Ventura", 3rd & 4th Floor,
NH-47 Bypass,
Anchumana, Cochin - 682024
Kerala

Contact No.255 from MTS No. and 9142-255-255 from any Non-MTS No.

Kolkata
Name:Mr. Indrajit Giri
Fax No.9143-266-266
E-Mail Addressnodal [dot] wb [at] mtsindia [dot] in
AddressSistema Shyam TeleServices Limited
PS Srijan Tech Park,
9th Floor, DN-52, Sector V,
Salt Lake City, Kolkata 700091
Contact No.9153-255-255 from MTS No. and 9153-255-255 from any Non-MTS No.

Maharashtra
Name:Mr. Rakesh Keluskar
Fax No.9145-266-266

E-Mail Address

nodal [dot] mah [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
S-4 Cybercity Tower, Level-3,
Magarpatta City,
Hadapsar, Pune,
Maharashtra - 411028

Contact No.255 from MTS No. and 9145-255-255 from any Non MTS No.

Karnataka

Name:Ms.Rekha Raj
Fax No.9141-266-266
E-Mail Addressnodal [dot] kk [at] mtsindia [dot] in
AddressSistema Shyam TeleServices Limited
Salarpuria Touchstone, No.15/3,
Ground Floor, Outer Ring Road,
Varthur Hobli, Bangalore-5600103
Contact No.255 from MTS No. and 9141-255-255 from any
Non-MTS No.

Mumbai
Name:Mr. Rakesh Keluskar
Fax No.9146-266-266

E-Mail Address

nodal [dot] mum [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
2nd floor Leela business park
office 202- B Sakinaka,
Andheri- Kurla Road,
Andheri (E)
Mumbai - 400 059

Contact No.255 from MTS No. and 9146-255-255 from any Non MTS No.

Appellate Officer List

Contact MTS Appellate officers from Mon-Fri, between 9:30 am and 6:00 pm.


  • Please note:
    • File complaint with appellate officer within 3 months of resolution of your complaint with nodal officer
    • Keep your complaint case history like complaint number allotted when you lodged your complaint first time
    • Resolution time: 3 months

Andhra Pradesh
Name:Mr. James David
Fax No.9133-366-366

E-Mail Address

appellate [dot] ap [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
Laxmi Cyber City, 2nd Floor
Block C, Survey No :10 , Kondapur
Hyderabad 500 084

Contact No.

355 (Short Code) from MTS Mobile and 9133-355-355 from any Non MTS No.


Gujarat

Name:Mr. Yogendra Singh
Address:Sistema Shyam TeleServices Limited
3rd Floor, Block 'C' Office No. 2,
The Acropolis Mall,
Thaltej Cross Road,
S.G. Highway,
Ahmedabad - 380054
E-Mail:appellate [dot] guj [at] mtsindia [dot] in
Fax No.9137-366-366

Bihar & Jharkhand
Name:Mr. K.K Gupta
Fax No.

9135-266-266

E-Mail Address

appellate [dot] bh [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
5th, 6th & 7th Floor, 5th, 6th & 7th Floor,
Abdul Hai Commercial Complex,
Exhibition Road,
Patna-80000,
Bihar

Contact No.9135-355-355 from MTS No. and 9135-355-355 from any Non-MTS No

West Bengal
Name:Mr Deepak Saha
Address:Sistema Shyam TeleServices Limited
PS Srijan Tech Park,
9th Floor, DN-52, Sector V,
Salt Lake City, Kolkata,
West Bengal – 700091
E-Mail:appellate [dot] wb [at] mtsindia [dot] in
Fax No.9153-366-366

Rajasthan
Name:Mr. Rajesh Sabnis
Address:Sistema Shyam TeleServices Limited
3, MTS Tower,
Amrapali Circle, Vaishali Nagar,
Jaipur, Rajasthan - 302021
E-Mail:appellate [dot] rj [at] mtsindia [dot] in
Fax No.9875-166-166

Tamilnadu
Name:Mrs. Vairam Vasu
Address:Sistema Shyam TeleServices Limited
AMBIT IT Park,
32 A & B, Industrical Estate,
2nd Floor, Ambattur,
Chennai 600 058.
E-Mail:appellate [dot] tn [at] mtsindia [dot] in

Uttar Pradesh
Name:Ms. Nalini Kanakam
Fax No.

9151-366-366

E-Mail Address

appellate [dot] upe [at] mtsindia [dot] in

Address

Sistema Shyam Teleservices Limited
Plot No CP-6/101 Faizabad Road, Opp HAL,
Indira Nagar, Lucknow -226016

Contact No.9151-355-355 from MTS No. and 151-355-355 from any Non-MTS No
UP(W)
Name:Ms. Nalini Kanakam
Address:Sistema Shyam TeleServices Limited
121 Mangal Pandey Nagar,
Opposite Central Excise Office,
Near CCS University, Meerut - 250005
E-Mail:appellate [dot] upw [at] mtsindia [dot] in
Fax No.01212-604-656

Delhi
Name:Ms. Nalini Kanakam
Address:Sistema Shyam TeleServices Limited
A-194, Phase – I,
Okhla Industrial Area,
New Delhi – 110020
E-Mail:appellate [dot] del [at] mtsindia [dot] in
Fax No.9136-366-366

Haryana
Name:Mr. Debashish Bhattacharya
Fax No.9138.366-366

E-Mail Address

appellate [dot] hry [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
A-194, Phase I,
Okhla Industrial Area,
New Delhi 110020

Contact No.355 from MTS No. and 9138-355-355 from any Non MTS No.

Kerala
Name:Mr Manoj John
Address:Sistema Shyam TeleServices Limited
Nedumkallel Estate,33/144 A,B &D
Alumchuvadu,Civil Lane Road
Palarivattom,Cochin - 682024
E-Mail:appellate [dot] kl [at] mtsindia [dot] in
Fax No.9142-366-366

Kolkata
Name:Mr Deepak Saha
Address:Sistema Shyam TeleServices Limited
PS Srijan Tech Park,
9th Floor, DN-52, Sector V,
Salt Lake City, Kolkata,
West Bengal – 700091
E-Mail:appellate [dot] wb [at] mtsindia [dot] in
Fax No.9153-366-366

Karnataka

Name:Ms. Vijayalakshmi Swaminathan
Address:Sistema Shyam TeleServices Limited
Salarpuria Touchstone, No.15/3,
Ground Floor, Outer Ring Road,
Varthur Hobli, Bangalore-5600103
E-Mail:appellate [dot] kk [at] mtsindia [dot] in
Fax No.9141-366-366

Maharashtra
Name:Mr. Anuj Kumar
Fax No.9145-366-366

E-Mail Address

appellate [dot] mah [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
S-4 Cybercity Tower, Level-3,
Magarpatta City,
Hadapsar, Pune,
Maharashtra - 411028

Contact No.355 from MTS No. and 9145-355-355 from any Non MTS No.

Mumbai
Name:Mr. Anuj Kumar
Fax No.9146-366-366

E-Mail Address

appellate [dot] mum [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
2nd floor Leela business park
office 202- B Sakinaka,
Andheri- Kurla Road,
Andheri (E)
Mumbai - 400 059

Contact No.355 from MTS No. and 9146-355-355 from any Non MTS No.



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