Nainital Bank Customer Care Number
1800 180 4031

Banking Service
Service Rating: 
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Toll free Number(s):


1800 180 4031

Customer Support , 24*7 Available

All India Number(s):


05946-250152

Mobile Banking
92195 10023

Mobile Banking Sms Service
84669 97755

SMS Services

Email(s):


atmhelpdesk@nainitalbank.co.in

Debit Card Enquiry
mbshelpdesk@nainitalbank.co.in

Mobile Banking Help Desk

IVRS Menu

1800 180 4031 (customer helpline number)

First Select Language

  • Talk to customer care executive

SMS Service
PurposeSMS Keywords
Block Debit Card instantly
/ To Block ATM Card
NTBL<space>ATMBLOCK<space>
<13 digit account no.> and send it to 8466997755
For balance enquiryType NTBL<space>BAL<space>
<Last 13 digit of Account No> and send it to 8466997755.
For last 5 transactionsType NTBL<space>TRN<space>
< Last 13 digit of Account No > and send it to 8466997755
For Cheque StatusType NTBL<space>CHQ<space>
< Last 13 digit of Account No > and send it to 8466997755
For Loan A/c balance enquiryType NTBL<space>LNB<space>
<Account No> and send it to 8466997755
For last 5 transactions in loan A/cType NTBL<space>LNT<space>
<Account No> and send it to 8466997755

Mobile Banking Keywords

Non Finanial Transaction

Send a message to 9219510023 For Respective Transaction


ServicesKeyword
Know your MMIDMMID<16 Digit  Account Number >
Cancel MMIDCANCELMMID < 16 Digit Account Number>
Generate MPINGMPIN <MMID>  <16 digit  Account
Number> <Validation Data> <New MPIN> 
Mini statement-IMPSST < 16 Digit Account Number>
Transaction Inquiry - IMPSINQ <Ref Number>
Balance InquiryBAL <16 Digit Account Number>
Mini statement-CBSMINI <16 Digit Account Number>

Financial Transaction
ServicesKeyword
P2P (Person to Person)IMPS  <Beneficiary Mobile No>  
<Beneficiary MMID>  <Transaction Amount> 
<MPIN>  <Last 3 digit of Remitter MMID>  < Remark >
P2A (Person to Account)IMPS  <Beneficiary Account No> 
<Beneficiary IFSC>  <Account Type> 
<Transaction Amount>  <MPIN> 
<Last 3 digit of Remitter MMID>  < Remark >

Contacts Offices
RegionContact No.Address
Central Internal
Audit Division
05946-250321
Fax:- 05946-250387
The Nainital Bank Limited,
Regional Office – Haldwani,
Opposite Sessions Court,
Nainital Road, Haldwani-263139
Naini Business Center0120-24010834th Floor, UPRNN Building
C-20 / 1A / 7
Sector 62, Noida
Uttar Pradesh - 201309
Regional Office
(Delhi/NCR)
0120-24010834th Floor, UPRNN Building
C-20 / 1A / 7
Sector 62, Noida
Uttar Pradesh - 201309
Regional Office
(Haldwani Region)
05946-351021The Nainital Bank Limited,
Regional Office – Haldwani,
Opposite Sessions Court,
Nainital Road, Haldwani-263139
Regional Office
(Dehradun Region)
0135-2761802First Floor,Commercial Complex-49
Indira Nagar, Vasant Vihar Dehradun
Uttarakhand - 248001

Grievance Redressal

Level 1-


  • In case customers have not received the expected level of service
    from customer care,then he/she can contact the branch or write to
    the Branch Manager providing complete details of the complaint.

Level 2-


  • If customer is not satisfied with resolution provided at level 1,the matter
    may be taken up with the Nodal Officer at the following Regional Offices.
    • For the respective branches under the jurisdiction of Dehradun Region
      • The Regional Head, The Nainital Bank Ltd., Regional Office, Dehradun.
        The Nainital Bank Limited Regional Office
        First Floor,Commercial Complex-49
        Indira Nagar, Vasant Vihar Dehradun
        Uttarakhand - 248 001
        Contact No. Landline : 0135-2761802
        Email Address: Avp [dot] Ddn [at] Nainitalbank [dot] Co [dot] In
    • For The Respective Branches Under The Jurisdiction Of Haldwani Region
      • The Regional Head,The Nainital Bank Limited,Regional Office – Haldwani,
        Opposite Sessions Court,Nainital Road, Haldwani-263139
        Contact No. Landline : 05946-351021.
        Email Address :Rohaldwani [at] Nainitalbank [dot] Co [dot] In
    • For The Respective Branches Under The Jurisdiction Of Delhi Region
      • The Regional Head,The Nainital Bank Ltd.,
        Regional Office, 04Th Floor,C- 20/1A/7,
        Uprnn Building,Sector-62 Noida,
        Distt Gautam Budh Nagar,Uttar Pradesh- 201307
        Contact No. Landline : 0120-2401082
        Email Address : Rodelhi [at] Nainitalbank [dot] Co [dot] In.  

Level 3-


  • If the complaint is not redressed to the satisfaction of the customer
    from the above Regional Nodal Heads ,
    • The complaint may be escalated to the Principal Nodal
      Officer of the Bankmiss
      Sh. Rahul Pradhan, Associate Vice President
      The Nainital Bank Ltd., Head Office,
      Seven Oaks, Mallital, Nainital 263001
      Telephone No.   05942-236335
      Email   operations [at] nainitalbank [dot] co [dot] in

Level 4-


  • If the reply from the Principal Nodal Officer fails to address your
    grievance, you may write to the Banking Ombudsman.

Registered Office

The Nainital Bank Limited
GB Pant Road Malli
Tal Naini Tal-263001


Head Office

The Nainital Bank Limited
Seven Oaks Building
Mallital, Nainital
Uttarakhand - 263001
Ph:- 05942-239280


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