All India Number(s):

72007-12345

General Queries

9344904012

Whatsapp No, to book test & checkup

72007-12525

For franchisee

Email(s):

cs@netmeds.com

Customer support

sales@netmeds.com

Sales query

cs@netmeds.com

Appointments for direct consultation

franchise@netmeds.com

Franchisee inquiry

For more information about Prescription medicines & OTC products go to sitemap.

Returns/Refunds

If you have any queries, call help desk at 72007-12345, email at sales [at] netmeds [dot] com,
or contact our customer support executives through online chat.

Full refund possible only if :

ordered items is past its expiry date
ordered items is lost or damaged during deliverying
you received a defective item.

If the mode of refund is by Credit/Debit Card or Net Banking, it will take 7 to 10
working days for the credit to appear in your account.

If the mode of refund is by NMS Wallet, credit should be available within 24 hours.

Grievance Officer

Ms. Mathangi Sathyanarayanan
Netmeds Marketplace Ltd.
5th Floor, EA Chambers (Express Avenue)
No 49 & 50 L, Whites Rd,
Royapettah, Chennai,
Tamil Nadu 600014

Phone: 72007 12345
Email: mathangi [at] netmeds [dot] com
Time: Mon - Sat (9:00 am - 6:00 pm)

Important Links

Social Sites

Netmeds Customer Care Number
72007 12345