• ajio
• flipkart
• myntra
• koovs
• jabong

If the claim in respect to a product (Claim Product) is within warranty period (6 months from the date of purchase), the retailers/stores would take all the required information, listed below against a valid claim slip and email the same to Consumercare [dot] india [at] nike [dot] com:

• Photographs of the Claim Product and the area on the Claim Product where the problem exists.
• Clear photograph of the bill/invoice, credit or debit card statement (any proof of purchase).
• The article number, colour code and date of manufacturing printed on the tongue of both the shoes/sandals, for apparel on the label which is attached on the inside leg, for equipment on the produc.t
• It is mandatory for the retailer/stores to ask for the bill/invoice (credit card statement or debit card statement are also accepted as proof of purchase) in respect of the product purchased.

Upon receipt of the email from the consumer, NIKE Consumer Care will proceed with the Exchange/Claim process accordingly. If Nike Consumer Care is unable to process the claim on the basis of the information/photographs sent, the same will be communicated to the store/consumer by email.