Paytm Bank Customer Care Number0120-4456 456
Toll free Number(s):
To report fraud
All India Number(s):
Customer Queries, 10:00 am to 8:00 pm
24*7- Bank, Wallet and Payments
Email(s):
Customer Grievance Redressal
Level 2 (Queries)
If customer is not satisfied with the resolution provided, he/she can call our 24 x7 helpline no.
Phone: 0120-4456-456
Level 3 (Complaints)
If the customer is not satisfied with the response, he/she can reach out to the Nodal Officer-
For locations falling under the jurisdiction of Banking Ombudsman offices in -
Ahmedabad, Chandigarh, Jaipur, Kanpur, Mumbai (I), Mumbai (II), New Delhi (I),
New Delhi (II), New Delhi (III), Dehradun and Jammu.
- Shri Yogender Singh
Paytm Payments Bank Limited,
V J Towers, A-6, Sector 125
Noida, Uttar Pradesh-201303
Email : nodalofficer [at] paytmbank [dot] com
Phone Number: 0120-4809661
For locations falling under the jurisdiction of Banking Ombudsman offices in Bengaluru,
Bhubaneswar, Bhopal, Kolkata, Chennai, Guwahati, Hyderabad, Patna, Thiruvananthapuram,
Ranchi and Raipur.
- Shri Rahul Dhiman
Paytm Payments Bank Limited,
V J Towers, A-6, Sector 125
Noida, Uttar Pradesh-201303
Email : nodalofficer [at] paytmbank [dot] com
Phone Number: 0120-480966
Principal Nodal Officer
Shri Rohan Lakhaiyar
Paytm Payments Bank Limited,
V J Towers, A-6, Sector 125
Noida, Uttar Pradesh-201303
Email : nodalofficer [at] paytmbank [dot] com
Phone Number: 0120-4809661
Redressal mechanism for grievances raised in-person
- Details of Grievance Officers
- Customer Grievance Redressal Policy
- SMS GO <Area Pincode> to 9880001234 to get the schedule of your Grievance Officer OR
Call us on Our 24*7 helpline number: 0120-4456-456
List of ATMs
| ATM | Address |
|---|---|
| Noida B 121 | B-121, Sector 5 Noida 201301 |
| VJ Business Tower | A-6,VJ Business Tower, Sector 125, Noida |
| Lajpat Nagar | A78, Near Bikanerwala, Central Market, Lajpat Nagar -2 NewDelhi 110024 |
| IGI, Terminal T2 | Indra Gandhi International Airport (IGI) TERMINAL 2 |
| IGI, Terminal T3 | Indra Gandhi International Airport (IGI) TERMINAL 3 |
| Galgotia | Galgotia University Plot No-2, Sector-17 A, Yamuna Expressway,Greater Noida, Gautam Buddh, Nagar U.P(201306) |
| Rathinam | Rathinam Techzone Campus, Pollachi Main Rd, Eachanari, Coimbatore, Tamil Nadu 641021 |
| Gurunanak College | Guru Nanak Institutions Campus, Ibrahimpatnam, R. R. Dist Telengana |
| MIET College | N.H. 58, Delhi-Roorkee Highway, Baghpat Bypass Road Crossing, Meerut, Uttar pradesh 250005 |
| Panineeya Dental College | Panineeya Institute of Dental Science & Hospital , Road Number 5, VR Colony, Kamala Nagar, Kothapet, Hyderabad, Telangana 500060 |
| Baba Farid Institute of Technology College (BFIT) | BFIT Group of Institution suddhowala, Dehradun , Uttarakhand – 248007 |
| Hitech City Metro Station | 7/A/2, Hitech City Rd, Jaihind Enclave,Near Cyber Towers, Hitech City, Hyderabad, Telangana – 500081 |
| Durgam Cheruvu Metro Station | Hitech City Rd, Sri Sai Nagar, Madhapur, Hyderabad, Telangana 500081 |
| Secunderabad East Metro Station | Railway Station, Opposite Uppal Bus Stop, St Johns Road, Road, Regimental Bazaar, Secunderabad, Telangana 500003 |
| Parade Ground Metro Station | Parade Grounds, JBS Metro Rail Station, Near Jubilee Bus stand, Gandhi Nagar, Nehru Nagar Colony, West Marredpally, Secunderabad, Telangana 500026 |
| Ameerpet Metro Station | Sanjeevareddy Nagar Road, Ameerpet, near to Yella Reddy Guda road, Maitrivanam,Hyderabad, Telangana 500016 |
| Virar | Shop No-6, Choudhary Apartment, Near Mathura Dairy, Opp Geeta Apartment, Sahkar Nagar, Virar East , District-Palghar, Maharashtra-401305 |
| Nalasopara | Shop No-8, Sai Sangam Apartment, Moregaon Naka, Nalasopara East, District-Palghar, Maharashtra-401209 |
| Nanded | Shop No-2, APMC Market, Guruprasad Niwas, Mudkhed, District-Nanded, Maharashtra-431806 |
| Hadipur | Village – Jadabpur, Post- Hadipur, PS- Deganga, 24 Parganas (North), West Bengal- 743424 |
| Rajapur Pul, Patna | Holding No-155/96, Khata No-81, Plot No-335, Rajapur Pul, Mainpura, Patna, Bihar-800001 |
| Nanmuhiya More, Patna | Ward No-53, Circle No-68, Holding No- 79/76/70, Sher Shah Road, Nanmuhiya More, Patna, Bihar– 800007 |
| Bengaluru,Karnataka | V.P Katha No 105 and Assessment No 105/3 BBMP Katha No 719/712/718/105/3/8 Hongasandra Village Begur Hobli Bengaluru,Karnataka-560068 |
| Latur, Maharashtra | Sai Nivas, Opp-Udaygiri College, Nanded Road Udgir, Latur, Maharashtra-413517 |
| Saharsa, Bihar | Ward No-30, Opp Bank of India, Purab Bazar, Saharsa, Bihar-852201 |
Line Functioning Heads
| Name | Designation | Contact No. | Working Hours | Address |
|---|---|---|---|---|
| Ms. Priyanka Paul | Vice President, Centralised Operations | 0120-4818901 | (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays) | V.J. Business Towers, Sector 125, Noida, Uttar Pradesh 201303 |
| Mr. Ankit Agarwal | Vice President, Distribution | |||
| Mr. Sanjay Singh | Senior Vice President, Product and Technology |
Form Center
Noida Branch Address
B-121, Sector 5, Noida - 201301
Opens : 10:00am - 4:00pm
Closed on : 2nd & 4th Saturday and every Sunday
Lajpat Nagar Branch
A-78, Central Market, Lajpat Nagar II,
New Delhi - 110024
Opens : 10:00am - 4:00pm
Closed on : 2nd & 4th Saturday and every Sunda
Corporate Address
V.J. Business Towers, Sector 125, Noida
Uttar Pradesh 201303
(P): 0120-4818901
Registered Address
136, 1st Floor, Devika Tower, Nehru Place,
New Delhi - 110019
