Phoenix Arc Customer Care Number
1800 120 8060

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Toll free Number(s):


1800 120 8060

Customer Support, Mon-Fri, 10am-6pm

Email(s):


customercare.retail@phoenixarc.co.in

Customer Support
info@phoenixarc.co.in

Queries
careers@phoenixarc.co.in

Careers

Grievance Redressal

Level 1
  • Customer can raise their complaint through calling on 1800 120 80 60 and by email at
    customercare [dot] retail [at] phoenixarc [dot] co [dot] in.
  • You may also submit your grievance online

Level 2
  • In case you do not receive a response from any of the channels mentioned above within
    7 working days or if the response received from us is not satisfactory please contact our
    Grievance Redressal Cell:
    • Retail Customer Care
      Phoenix ARC Private Limited, Dani
      Corporate Park, 5th Floor, 158, C.S.T.
      Road, Kalina, Santacruz (E), Mumbai
      400 098, India
      Email:customercare [dot] retail [at] phoenixarc [dot] co [dot] in

Level 3
  • If customer is still unsatisfied or complaint remains unresolved for a period exceeding
    45 working days,he/she may write to the Grievance Redressal Officer:
    • Phoenix ARC Private Limited
      5th Floor, Dani Corporate Park,
      158, CST Road, Kalina,
      Santacruz (E), Mumbai 400098
      Tel: 022-68492427
      Email: gro [at] phoenixarc [dot] co [dot] in

Registered Office

5th Floor, Dani Corporate Park,
158, C.S.T. Road, Kalina, Santacruz
(E), Mumbai – 400 098, India
Tel No. 022-68492450 (Business Calls only)
Fax. 022-67412313


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