Piramal Capital Housing Finance (PCHF) Contact Number
1800 2666 444

Finance Company
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Toll free Number(s):


1800 266 6444

9:30 am to 6:00 pm -Sunday Closed

Email(s):


customercare@piramal.com


Grievance Redressal Procedure

Level 1
  • Customer may raise his / her complaint through Toll free number or Email or write to the Branch Operational Manager.

Level 2
  • If the customer is not satisfied with the resolution provided or his/her queries is not solved within 15 days,
    the customer may contact to :
    • For Retail loans: grievances [at] piramal [dot] com
    • For Other loans: compliance [dot] pfpl [at] piramal [dot] com

Level 3
  • If the customer is not satisfied with the resolution provided at Level 2 or his/her queries isnot solved within
    15 days, the customer may contact to :
    • The Nodal Officer
      Piramal Capital & Housing Finance Limited
      4th floor, Piramal Tower, G.K Marg, Lower Parel,
      Mumbai - 400013.
      Email : nodal [dot] officer [at] piramal [dot] com

Level 4
  • In case of non-addressal of the complaint to the customer’s satisfaction, within a reasonable time time from
    the above levels, the customer may approach the Complaint Redressal Cell of National Housing Bank by lodging
    its complaint in online mode or may write to :
    • National Housing Bank
      Complaint Redressal Cell
      Department of Regulation & Supervision.
      National Housing Bank. 4th Floor, Core 5A,
      India Habitat Centre, Lodhi Road. New Delhi - 110 003.

Corporate Finance Offices
LocationAddress
Bengaluru#133/1, The Residency
6th Floor, Residency Rd, Bengaluru- 560025
ChennaiNo.30, Blossom Centre, 4th Floor,
North Boag Rd, Chennai, Tamil Nadu-600017
Delhi320, Tower-B, DLF Towers, Jasola,
New Delhi-110025
JaipurPhoebus Business Centre, 1st & 2nd Floor,
K-12, Crop's Arcade, Malviya Marg,
C-Scheme Jaipur-302001

Registered Address

4th Floor, Piramal Towers, Ganapatrao Kadam
Marg, Lower Parel West, Lower Parel, Mumbai,
Maharashtra-400013.
Email:corporate [dot] secretarial [at] piramal [dot] com
Ph: 022-62309200
Fax: 022-61513444


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